1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. uptalent. io, a leading global platform, is seeking a highly skilled transmission line engineer (plss-cad expert) to join our team. as a compa...
Direct message the job poster from blinkrx building a company with some cool people. company overview: blink health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – all while maintaining...
Jobgether is a talent matching platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through ai-driven job matching. one of our companies is currently looking for a senior qa engineer in latam . this is an exciting opportunity for a highly motivated qa professional to join a global, fully remote engineering team building cutting-edge software for the hospitality industry. as a senior qa engineer, you will be responsible for ensuring product quality by designing and executing robust manual and automated test plans. you'll work closely with cross-functional teams and integration partners to deliver reliable and scalable products to thousands of users. the ideal candidate thrives in a fast-paced, collaborative environment, communicates clearly in english, and takes ownership of product quality from start to finish. accountabilities: design, document, and execute manual and automated test cases across web and api layers build and maintain automated test suites and frameworks for regression and smoke testing collaborate with internal engineering and product teams, as well as client qa teams and integration partners identify, log, and triage defects, ensuring timely resolution with engineering proactively suggest improvements to qa processes and coverage gaps report testing results, risks, and recommendations clearly and professionally in english requirements 5+ years of experience in quality assurance with a strong emphasis on manual testing demonstrated ability...
Requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. accountabilities to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. to manage the incident tracking system in a timely and effective manner to ensure a timely resolution; document all new information within the log; p...
Job description job title: help desk support agent job type: full‑time contractor workplace: remote schedule: pacific time zone, 9 am - 6 pm pst, monday- friday compensation: usd $1,200 - $1,500 (doe) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a well-established telecom and it services provider with 25+ years of experience supporting businesses across the united states. as their first line of defense, the help desk support agent ensures client issues are resolved swiftly and professionally, from password resets to complex network troubleshooting. in this role, you’ll manage 15–20 tickets per shift, leverage modern monitoring tools, and collaborate with senior engineers to keep mission-critical systems online. if you thrive on solving technical puzzles and delighting customers, this is your chance to grow with an innovation-driven company that values reliability, learning, and career advancement. this is a long-term, full-time engagement with fixed hours and steady workload. core responsibilities provide prompt, empathetic remote support (phone/video/tickets) to resolve user issues. own and update 15–20 active tickets per shift, meeting defined slas. monitor network, server, and backup alerts; investigate or escalate as ne...
Why softwareone? for over 30 years softwareone has been the foundation for organizations around the world for their technology solutions. with changes in the market from on-premises to cloud we have always been one step ahead. underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. the global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. the role define all roles fully with line manager and prepare job spec and adverts carry out all first round face to face interviews, including cultural fit assessment carry out any formal assessment or tests search linkedin and other online sources for candidates work with business to define hiring plans on an annual and quarterly basis provide regular and ad hoc localised recruitment mi maintain strong network in local agency market populate and maintain contact with talent pools run in house and external hiring events and attend trade fairs work on other hr projects such as benchmarking, internal talent, diversity, onboarding what we need to see from you experience working in recruitment either inhouse, rpo or agency/search side experience in the technology sector - specifically it managed services and cloud technologies excellent verbal and written communication skills in english as well as spanish strong experience of using applicant tracking systems and other recruitment software (e.g. linkedin and other advertising, search and social tool...
3 weeks ago be among the first 25 applicants jobgether is a talent matching platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through ai-driven job matching. one of our companies is currently looking for a senior qa engineer in latam . this is an exciting opportunity for a highly motivated qa professional to join a global, fully remote engineering team building cutting-edge software for the hospitality industry. as a senior qa engineer, you will be responsible for ensuring product quality by designing and executing robust manual and automated test plans. you'll work closely with cross-functional teams and integration partners to deliver reliable and scalable products to thousands of users. the ideal candidate thrives in a fast-paced, collaborative environment, communicates clearly in english, and takes ownership of product quality from start to finish. accountabilities: design, document, and execute manual and automated test cases across web and api layers build and maintain automated test suites and frameworks for regression and smoke testing collaborate with internal engineering and product teams, as well as client qa teams and integration partners identify, log, and triage defects, ensuring timely resolution with engineering proactively suggest improvements to qa processes and coverage gaps report testing results, risks, and recommendations clearly and professionally in english requirements 5+ years of experience in quality assurance with a strong emphasis on manual testing demons...
Company overview join us on our mission to elevate customer experiences for people around the world. as a member of the everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. our dedication to our purpose and people is being recognized by our employees and the industry. our 4.6/5 rating on glassdoor and our shiny, growing wall of best place to work awards is a testament to our investment in our culture. through the power of diversity, we celebrate all cultures for their uniqueness and strengths. with 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. find a job you’ll love today! position purpose: the accounting and taxes assistant manager is responsible for overseeing the preparation and accuracy of the company's accounting records, ensuring full compliance with colombia tax regulations. this role supports the finance manager in financial reporting, tax planning, and audits, while also supervising daily accounting operations to guarantee timely and accurate processing of financial transactions. job requirements: supervise daily accounting operations, including general ledger, accounts payable, accounts receivable, and bank reconciliations. ensure timely and accurate preparation of monthly, quarterly, and annual financial statements in accordance with ifrs and local gaap. prepare and file monthly tax returns (iva,retefuente, rete ica, renta anual, etc.) in compl...
Sprinklr is a leading enterprise software company for all customer-facing functions. with advanced ai, sprinklr's unified customer experience management (unified-cxm) platform helps companies deliver human experiences to every customer, every time, across any modern channel. headquartered in new york city with employees around the world, sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like microsoft, p&g;, samsung and more than 50% of the fortune 100. learn more about our culture here: the sprinklr way. job description sprinklr is looking for a lead value consultant to support the design and deployment of our global top accounts program and the delivery of customer engagements within our americas sales theater. must sit in west or central region of the us tea m overview the value team is the center of excellence for our top accounts program (bear hug). our mission is to empower account teams to build long-term partnerships rooted in value with our top customers, with the goal of driving customer outcomes and account health, retention & growth. we build repeatable outcome-based selling and success best practices on the back of white glove services for our top accounts, and deploy them at scale to the broader account base. white glove services include support for strategic account & renewal planning, outside-in executive points of view, strategic partnership visions & roadmaps, business cases, value realization assessments, key executive meetings & workshops, executive proposals & strategic rfp responses. role d escriptio...
About the company first line software works with some of the worlds top businesses and organisations in industries like healthcare, real estate, data engineering, warehouse automation, retail digitalisation, mobile app development, and e-commerce. our projects are as varied as our people, and our people are as talented as they come. we prefer working as a transparent and supportive team, who shares our knowledge as well as our success. lets see what we can create together the project and your role we are seeking a detail-oriented and technically proficient qa analyst with expertise in azure data services and sql to join our data engineering team. in this role, you will be instrumental in ensuring the quality and integrity of data pipelines, data transformations, and analytics solutions built on the azure platform for our client in the real estate industry. key responsibilities: - design, develop, and execute test plans and test cases for data solutions built on azure (e.g., data factory, synapse, sql). - validate data pipelines, etl/elt processes, and data transformations for accuracy, completeness, and performance. - write complex sql queries to validate data across multiple sources and ensure data consistency. - collaborate with data engineers, developers, and business analysts to understand data requirements and ensure quality standards are met. - perform root cause analysis of data issues and work with development teams to resolve defects. - automate data validation and testing processes using tools and scripting. - participate in agile/scrum ceremonies and cont...
About us at first line software, we build custom software solutions that help global businesses grow, innovate, and stay ahead of the curve. with a team of experienced professionals and a focus on quality and collaboration, we work across industries to turn complex challenges into powerful, scalable applications. about the role we're looking for a senior .net developer to join our team and contribute to the design and development of scalable, cloud-based backend solutions. in this role, you'll work with a modern tech stack to build and maintain apis and services that power web applications. you'll be part of a collaborative environment that values clean architecture, performance, and maintainability. this role requires strong azure experience and solid backend engineering skills, with an emphasis on c# and .net technologies. requirements - strong experience with c#, .net core / framework, entity framework, and linq - proficient in web api development and restful services - solid knowledge of t-sql and relational database design - experience with azure services. - familiar with swagger / openapi for api documentation - skilled in git version control and ci/cd processes using azure devops or github actions - hands-on experience with docker for containerization nice to have: - .net aspire - microsoft fabric - dapr - understanding of database administration and migrations (both code-first and db-first) responsibilities - design, develop, and maintain robust web apis using .net technologies - build scalable backend services within a cloud-native architecture - c...
1 day ago be among the first 25 applicants direct message the job poster from turia services we are a leading steel manufacturing and distribution company, dedicated to providing high-quality steel products to our customers. we are looking for an enthusiastic and detail-oriented individual for the inside sales position. this role is essential for ensuring the achievement of defined sales targets in the area by identifying business opportunities and implementing remote contact strategies. responsibilities: negotiation, sending, and follow-up of proposals to clients follow up with prospects to convert them into potential clients close sales in line with the monthly target set by management maintain a proper and close relationship with clients by providing support maintain and expand the prospect database address client needs and provides customer service qualifications: professional in civil engineering, architecture, production engineering, international business, or other commercial areas related to the construction industry. 1 year of previous experience in an inside sales role, preferably in the steel industry or a related sector. strong knowledge of logistics, scheduling, and lead time management. proficiency in sap hana, power bi, and other relevant software tools. excellent communication and customer service skills. ability to work independently and as part of a team. strong organizational skills with the ability to manage multiple tasks simultaneously. ability to work under pressure and meet established deadlines. competitive salary and performance-based bonuses. a su...
About the company first line software works with some of the worlds top businesses and organisations in industries like healthcare, real estate, data engineering , warehouse automation, retail digitalisation, mobile app development, and e-commerce. our projects are as varied as our people, and our people are as talented as they come. we prefer working as a transparent and supportive team, who shares our knowledge as well as our success. lets see what we can create together! the project and your role we are seeking a detail-oriented and technically proficient qa analyst with expertise in azure data services and sql to join our data engineering team. in this role, you will be instrumental in ensuring the quality and integrity of data pipelines, data transformations, and analytics solutions built on the azure platform for our client in the real estate industry . key responsibilities: design, develop, and execute test plans and test cases for data solutions built on azure (e.g., data factory, synapse, sql). validate data pipelines, etl/elt processes, and data transformations for accuracy, completeness, and performance. write complex sql queries to validate data across multiple sources and ensure data consistency. collaborate with data engineers, developers, and business analysts to understand data requirements and ensure quality standards are met. perform root cause analysis of data issues and work with development teams to resolve defects. automate data validation and testing processes using tools and scripting. participate in agile/scrum ceremonies and contribute to continuou...
About us at first line software, we build custom software solutions that help global businesses grow, innovate, and stay ahead of the curve. with a team of experienced professionals and a focus on quality and collaboration, we work across industries to turn complex challenges into powerful, scalable applications. about the role we're looking for a senior .net developer to join our team and contribute to the design and development of scalable, cloud-based backend solutions. in this role, you'll work with a modern tech stack to build and maintain apis and services that power web applications. you'll be part of a collaborative environment that values clean architecture, performance, and maintainability. this role requires strong azure experience and solid backend engineering skills, with an emphasis on c# and .net technologies. requirements strong experience with c# , .net core / framework , entity framework , and linq proficient in web api development and restful services solid knowledge of t-sql and relational database design experience with azure services. familiar with swagger / openapi for api documentation skilled in git version control and ci/cd processes using azure devops or github actions hands-on experience with docker for containerization nice to have: .net aspire microsoft fabric dapr understanding of database administration and migrations (both code-first and db-first) responsibilities design, develop, and maintain robust web apis using .net technologies build scalable backend services within a cloud-native architecture collaborate with frontend devel...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior zendesk ai data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements ai experience, especially in customer service automation or intent tagging previous qa or audit experience fluent english skills familiarity with zendesk (especially from the agent/ticket handling side) high attention to detail and ability to follow structured processes basic excel skills (filtering, sorting, simple formulas) ability to work independently and handle repetitive tasks with consistency strong project management skills to handle 34 active ticket launches at once good communication with internal teams to support model improvement experience using jira to track progress and qa findings must be located in the eastern or central time zone responsibilities review bulk lists of zendesk ticket ids and extract relevant customer request text copy and paste ex...
Sprinklr is a leading enterprise software company for all customer-facing functions. with advanced ai, sprinklr's unified customer experience management (unified-cxm) platform helps companies deliver human experiences to every customer, every time, across any modern channel. headquartered in new york city with employees around the world, sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like microsoft, p&g, samsung and more than 50% of the fortune 100. learn more about our culture here: the sprinklr way. job description sprinklr is looking for a lead value consultant to support the design and deployment of our global top accounts program and the delivery of customer engagements within our americas sales theater. must sit in west or central region of the us tea m overview the value team is the center of excellence for our top accounts program (bear hug). our mission is to empower account teams to build long-term partnerships rooted in value with our top customers, with the goal of driving customer outcomes and account health, retention & growth. we build repeatable outcome-based selling and success best practices on the back of white glove services for our top accounts, and deploy them at scale to the broader account base. white glove services include support for strategic account & renewal planning, outside-in executive points of view, strategic partnership visions & roadmaps, business cases, value realization assessments, key executive meetings & workshops, executive proposals & strategic rfp responses. role d escription in this r...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients innorth america, while contributing to24/7 global service continuitythrough a coordinatedfollow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such asdatadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of thefollow the sun support model. - support response efforts for high-priority or platform-wide incidents,ma...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit his role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally supporting a diverse user population across 50+ countries...
Job opportunity: scotiabank's technology hub in bogota is seeking a talented individual to fill the role of it risk specialist. this position plays a crucial part in ensuring the overall success of first line technology as well as internal controls & regulatory management (icrm). the ideal candidate will have strong analytical competencies, excellent communication skills and be able to collaborate with cross-functional teams. key responsibilities: - support the it risk team in providing ongoing guidance to support the implementation of established it standards, policies, procedures, regulatory and cyber requirements. - conduct risk assessments and ensure observations, issues and outputs are recorded in enterprise tools. - identify, review and triage risk incidents, and support root cause analyses. - monitor performance of kpis and kris. operationalize programs to improve kri performance to meet banks risk tolerance. - support it risk / icrm team to provide governance of and track sox evidence collection. - advocate for it risk / icrm and promote a strong risk culture in partnership with the risk owner. requirements: - 3+ years of experience in it or non-financial risk management. - strong understanding of sre and service management principles. - knowledge of it asset management tools, including servicenow. - expert it risk management experience in areas such as systems design, security, availability / stability / resiliency, disaster recovery, third party risk management, change management, release management, audit, regulatory risk, logical access, software currency...
Job description job title: help desk support agent job type: full‑time contractor workplace: remote schedule: pacific time zone, 9 am - 6 pm pst, monday- friday compensation: usd $1,200 - $1,500 (doe) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a well-established telecom and it services provider with 25+ years of experience supporting businesses across the united states. as their first line of defense, the help desk support agent ensures client issues are resolved swiftly and professionally, from password resets to complex network troubleshooting. in this role, you’ll manage 15–20 tickets per shift, leverage modern monitoring tools, and collaborate with senior engineers to keep mission-critical systems online. if you thrive on solving technical puzzles and delighting customers, this is your chance to grow with an innovation-driven company that values reliability, learning, and career advancement. this is a long-term, full-time engagement with fixed hours and steady workload. core responsibilities - provide prompt, empathetic remote support (phone/video/tickets) to resolve user issues. - own and update 15–20 active tickets per shift, meeting defined slas. - monitor network, server, and backup alerts; investigate or escala...
Why softwareone? for over 30 years softwareone has been the foundation for organizations around the world for their technology solutions. with changes in the market from on-premises to cloud we have always been one step ahead. underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. the global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. the role - define all roles fully with line manager and prepare job spec and adverts - carry out all first round face to face interviews, including cultural fit assessment - carry out any formal assessment or tests - search linkedin and other online sources for candidates - work with business to define hiring plans on an annual and quarterly basis - provide regular and ad hoc localised recruitment mi - maintain strong network in local agency market - populate and maintain contact with talent pools - run in house and external hiring events and attend trade fairs - work on other hr projects such as benchmarking, internal talent, diversity, onboarding what we need to see from you - experience working in recruitment either inhouse, rpo or agency/search side - experience in the technology sector - specifically it managed services and cloud technologies - excellent verbal and written communication skills in english as well as spanish - strong experience of using applicant tracking systems and other recruitment software (e.g. linkedin and other advertising,...
Sprinklr is a leading enterprise software company for all customer-facing functions. with advanced ai, sprinklr's unified customer experience management (unified-cxm) platform helps companies deliver human experiences to every customer, every time, across any modern channel. headquartered in new york city with employees around the world, sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like microsoft, p&g;, samsung and more than 50% of the fortune 100. learn more about our culture here: the sprinklr way. job description sprinklr is looking for a lead value consultant to support the design and deployment of our global top accounts program and the delivery of customer engagements within our americas sales theater. must sit in west or central region of the us tea m overview the value team is the center of excellence for our top accounts program (bear hug). our mission is to empower account teams to build long-term partnerships rooted in value with our top customers, with the goal of driving customer outcomes and account health, retention & growth. we build repeatable outcome-based selling and success best practices on the back of white glove services for our top accounts, and deploy them at scale to the broader account base. white glove services include support for strategic account & renewal planning, outside-in executive points of view, strategic partnership visions & roadmaps, business cases, value realization assessments, key executive meetings & workshops, executive proposals & strategic rfp responses. ...
Softwareone is at the forefront of technology solutions for organizations worldwide. for over 30 years, we have evolved with market changes from on-premises to cloud, always staying one step ahead. our seven core values underpin our transitions and serve as a foundation for our employees and future colleagues. these values are unique to each location's culture and business needs. the role encompasses: - define roles fully with line managers and prepare job specifications and adverts - conduct first-round face-to-face interviews, including cultural fit assessments - perform formal assessments or tests - search for candidates on linkedin and other online sources - work with the business to define hiring plans annually and quarterly - provide regular and ad-hoc recruitment metrics - maintain strong networks in local agency markets - populate and maintain talent pools - organize in-house and external hiring events and attend trade fairs - support hr projects such as benchmarking, internal talent, diversity, and onboarding what we need to see from you: - experience working in recruitment, either in-house, rpo, or agency/search-side - experience in the technology sector, specifically it managed services and cloud technologies - excellent verbal and written communication skills in english and spanish - strong experience using applicant tracking systems and other recruitment software - ability to manage multiple priorities in a fast-paced environment, project management skills - excellent problem-solving abilities and attention to detail, independence - recruiting, interviewin...
Overview the primary role of the customer success engineer (cse) position is to build relationships with new and existing customers by project managing their on boarding to the product, providing best practices, technical and customer support, and user training on the application. quorum has built its reputation in the industry offering an exceptional level of support to customers. an ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. the cse is responsible for client consulting, new customer implementation, project management technical troubleshooting, customer support and new user training. the customer success engineer, level i provides initial front-line software support for on demand accounting (ogsys on demand) customers at quorum software. responsibilities onboards existing clients converting to ogsys on demand from our current product, ogsql, as well as new ogsys clients. handles initial case intake both over the phone and through email. performs first line triage support for ogsys on demand clients answering basic questions and assisting clients navigate the system. interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. escalates more complex inquires to tier 3 support. informs support leadership of potential client issues and problems early to ensure they receive proper attention. documents and maintains all client information in salesforce to include recording all calls, emails...
Why softwareone? for over three decades, softwareone has served as a cornerstone for organizations worldwide in their pursuit of technology solutions. amidst the market's transition from on-premises to cloud infrastructure, we have consistently remained one step ahead. our seven core values, which we expect from all current employees and seek in future colleagues, underpin our transitions and evolutions. the global nature of our organization enables us to adapt and commit to these values unique to each location's culture and business needs. job responsibilities: - collaborate with line managers to define roles and prepare job specifications and advertisements. - conduct first-round face-to-face interviews, including cultural fit assessments. - administer formal assessments or tests as necessary. - search linkedin and other online sources for potential candidates. - work with the business to establish hiring plans on an annual and quarterly basis. - provide regular and ad hoc localized recruitment metrics. - maintain strong connections within the local agency market. - promote and maintain contact with talent pools. - organize and attend in-house and external hiring events, as well as trade fairs. - contribute to other hr projects such as benchmarking, internal talent development, diversity initiatives, and onboarding programs. requirements: - experience working in recruitment, either in-house, rpo, or agency/search-side. - background in the technology sector, specifically it managed services and cloud technologies. - excellent verbal and written communication skills i...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients innorth america, while contributing to24/7 global service continuitythrough a coordinatedfollow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such asdatadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of thefollow the sun support model. - support response efforts for high-priority or platform-wide incidents,ma...
Senior infrastructure engineer. software development join to apply for the senior infrastructure engineer. software development role at truelogic software senior infrastructure engineer. software development 16 hours ago be among the first 25 applica...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups t...
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