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BACK OFFICE VERIFICATION SPECIALIST (ON SITE MEDELLIN)

1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from talentek by hubtek talent acquisition specialist at hubtek with expertise in recruitment and hr strategies t...


LOGISTICS COORDINATOR AFTER HOURS - REMOTE COLOMBIA

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an operations support , you will be involved in the logistics process, like tracking and tracing, and administrative tasks for a successful logistics process. some of your responsibilities are but are not limited to: assist in booking freight loads and coordinating accurate pickup and delivery times, ensuring timely and efficient execution of load plans while minimizing disruptions. collect, verify, and submit all required shipping documentation, including bills of lading (bols), invoices, and proof of delivery. meanwhile, maintain organised and accurate records for compliance and audit purposes. regularly update internal systems (tms/crm) with real-time status changes, shipment milestones, and any unforeseen delays. coordinate directly with carriers, provide shipment updates, and follow up on service performance. act as the primary point of contact for customers regarding active shipments and last-minute changes. proactively escalate and resolve any delays, accessorial charges, or documentation discrepancies. maintain up-to-date shipment history and customer account details in transportation and crm systems. requisitos mÍnimos ...


TECHNICAL SUPPORT DELIVERY LEADER - MEDELLIN

full_time

About the role: sugarcrm is hiring a regional technical support delivery manager to lead frontline support execution across your designated region. this role is foundational to our support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. as a technical support delivery leader, you will manage a team of support engineering specialists and senior specialists. you will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, sla adherence, escalations, and customer satisfaction. you’ll also work closely with your global peers, product, and support operations to continuously raise the bar on operational excellence and user outcomes. impact you will make in the role: own daily support execution for your region, ensuring consistent performance against operational goals and slas manage and optimize staff coverage, team availability, and queue balancing in collaboration with support operations and workforce planning ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery monitor and improve case handling efficiency, frt, resolution time, and overall support quality conduct regular 1:1s, coaching se...


CUSTOMER SERVICE REPRESENTATIVE - MEDELLIN

full_time

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices are provided with different amenities such as casual attire, and free beverages. some of our benefits are health club membership, exercise plan, nutritional plan or home medical services. some of your responsibilities are but are not limited to: proactively call and email current customers to introduce and explain flexivan's 3 core service offerings. answer basic questions about how each product works and how to get started. maintain accurate records of outreach, interest, and next steps in the crm. provide excellent communication and professionalism in every interaction, representing the brand with warmth and clarity. requisitos mÍnimos what would help you succeed: believe and love what you do. teamwork. time management. meet or exceed weekly goals. minimum requirements: experience: at least +2 years of experience in customer service experience. language: advanced english skills. b2+ or c1 preferred. perks: schedule: monday to friday from 7 am to 4pm. (we work by the american calendar) contract: indefinite term contract + benefits. places: this position will be hybrid in medellin ...


TECHNICAL SUPPORT SPECIALIST (REMOTE COLOMBIA)

full_time

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our modern offices , we provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a technical support specialist, you will be providing technical support to customers, answering basic to complex questions on functions related to our software products. some of your responsibilities are but are not limited to: make sure all of the customer’s questions and concerns are answered in a highly positive, professional, and customer-centric manner. offer solutions to technical problems, either by providing step-by-step guidance, remote support, or escalating complex issues if necessary. develop and maintain a deep understanding of the products and services the company provides to effectively assist customers. identify and escalate critical or unresolved issues to appropriate teams or higher-level technical experts. ensure that customer inquiries are handled promptly, professionally, and with high-quality solutions. requisitos mÍnimos what would help you succeed: believe and love what you do. problem-solvin...


ACCOUNTING SUPPORT - ON-SITE MEDELLIN

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an accounting support , you will aim to support the administrative tasks related to our client's operational and accounting processes. some of your responsibilities are but are not limited to: verify the accuracy and completeness of invoices, identifying and resolving any discrepancies in a timely manner. provide efficient and accurate support to the accounting team on tasks related to invoicing and reconciliations. maintain up-to-date and accurate billing information within the transportation management system (tms). collaborate with other departments to ensure proper invoice issuance and follow-up. contribute to meeting accounting deadlines and support internal or external audits when necessary. requisitos mÍnimos what would help you succeed: believe and love what you do. excellent verbal and written grammar skills. resourceful and internet-savvy. strong organizational and administrative skills. ability to handle multiple projects efficiently and accurately. exceptional phone and email etiquette. minimum requirements: education: high school diploma is required; a college education related to finance or accounting i...


IMPORT AND EXPORT COORDINATOR - ON-SITE MEDELLIN

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our modern offices , we provide different amenities such as casual attire and free beverages. as an import and export coordinator, you will focus on processing orders, preparing export documentation and arranging transportation. this position will additionally focus on effective coordination and resolution of logistic challenges through partnerships with other business functions such as planning, regulatory, and trade compliance. some of your responsibilities are but are not limited to: establish and maintain positive business relationships with internal and external customers and stakeholders respond to general inquiries received via email and by telephone from internal and external sources. solve problems related to orders and logistics; expedite and/or escalate as needed accurately prepare all domestic transportation documentation as required coordinate transportation and appointments with origin warehouses, carriers, and destinations as required ensure correct values and invoices are used for export and import help manage all fiscal period close demand spikes comply with applicable national regulatory laws and sta...


(MYC219) | CARRIER SALES REP - ON-SITE BARRANQUILLA

**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a** carrier sales representative**, you will negotiate rates with carriers to cover loads that were tendered by a customer. this position is designed with a clear growth path, offering the opportunity to transition into an account manager role and take on greater responsibilities, client relationships, and strategic decision-making. **some of your responsibilities are but are not limited to**: - carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. - freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. - negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. - problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. - communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. - documentation: ensure all carrier agreements, rate confirmations, and compliance ...


LOGISTICS COORDINATOR - MEDELLIN ON-SITE - (UQ-362)

**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a **logistics coordinator,**you will ensure shipments are moving on time and as planned, providing real-time updates to internal teams and customers. **some of your responsibilities are but are not limited to**: - schedule and coordinate transportation of goods (inbound and outbound). - select and negotiate with carriers, freight forwarders, and shipping companies. - ensure the timely delivery of goods and resolve transportation issues or delays. - prepare and manage shipping documents (invoices, packing lists, bols, etc.). - ensure compliance with international trade regulations and customs requirements. - maintain records of all logistics activities for audits and reporting. **requirements**: **what would help you succeed**: - believe and love what you do. - sense of urgency. - discipline. - responsible. - good customer service skills. **minimum requirements**: - **studies**:international business, business administration, foreign languages, logistics, accounting, finance, or administrative related. - **experience**:at least 1 year of experience with the logistics field - **language**: good...


BACKOFFICE SUPPORT - MEDELLÍN (ON SITE) - LV592

**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world** since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **backoffice**you will aim to support the administrative tasks related to our client's operational and administrative processes. **some of your responsibilities are but are not limited to**: - review, confirm accuracy, and process trucker payables using company systems. - generate delivery orders for internal and external trucking moves (fcl & ltl) for bookings and equipment requirements. - dispatch trucks to ensure moves are done on time and efficiently. - respond timely to booking requests from documentation coordinators and customers. - provide great customer service for internal and external customers. - provide quotes to customers (internal and external) timely and accurately. - be able to provide customers with options as required. able to trouble shoot internal systems to ensure timely information is provided to customers. **requirements**: **what would help you succeed*...


CARRIER SALES REP KR583

Job summary talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. as a carrier sales representative, you will negotiate rates with carriers to cover loads that were tendered by a customer. qualifications - studies: international business, business administration, or logistics related. - experience: at least 2 years of experience working in carrier sales, booking shipments, and tracking shipments. - language: excellent english skills. b2+ or higher is preferred. responsibilities - carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. - freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. - negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. - problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. - communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. - documentation: ensure all carrier agreements, rate confirmations, and compliance documents are accurately maintained. skills - believe and love what you do. - objective oriented. - self-motivated. - problem solver. - very proactive person. - good...


LOGISTICS COORDINATOR - REMOTE COLOMBIA

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our modern offices , we provide different amenities such as casual attire and free beverages. as an operations support , you will be involved in quoting and rate management and providing accurate and timely freight quotes (ltl, ftl, intermodal, etc.). some of your responsibilities are but are not limited to: assist in booking freight loads and coordinating accurate pickup and delivery times, ensuring timely and efficient execution of load plans while minimizing disruptions. collect, verify, and submit all required shipping documentation, including bills of lading (bols), invoices, and proof of delivery. meanwhile, maintain organised and accurate records for compliance and audit purposes. regularly update internal systems (tms/crm) with real-time status changes, shipment milestones, and any unforeseen delays. coordinate directly with carriers to obtain etas, provide shipment updates, and follow up on service performance. act as the primary point of contact for customers regarding active shipments and last-minute changes. proactively escalate and resolve any delays, accessorial charges, or documentation discrepancies. maintain up-to-da...


CARRIER SALES REP - ON-SITE BARRANQUILLA

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a carrier sales representative , you will negotiate rates with carriers to cover loads that were tendered by a customer. this position is designed with a clear growth path, offering the opportunity to transition into an account manager role and take on greater responsibilities, client relationships, and strategic decision-making. some of your responsibilities are but are not limited to: carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. documentation: ensure all carrier agreements, rate confirmations, and compliance documents are accurately maintained. requisi...


CUSTOME SUCCESS - REMOTE MEDELLIN

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. the role of the customer success is to manage and grow relationships with customers. in this role, you’ll be the trusted advisor and main point of contact for a portfolio of customers, ensuring they derive maximum value from our platform. you’ll drive adoption, retention, and expansion by aligning tabi connect’s rate management system solutions with customers’ operational goals. customer success responsibilities are, but not limited to: customer relationship management: the account manager serves as the primary point of contact for assigned accounts, ensuring strong, trust-based relationships. onboarding & training: the account manager leads customer onboarding, configuration, and training to ensure successful deployment and adoption of tabi connect’s rate management system. product adoption: proactively drive usage and ensure customers are leveraging key features to meet their business goals. support & conflict resolution: collaborate with internal teams to resolve customer issues quickly and effectively. retention & renewals: monitor account health, identify risk factors, proactively manage churn risk and implement strategies to ret...


SALES DEVELOPMENT REPRESENTATIVE - REMOTE COLOMBIA

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a sales representative you will manage the entire sales cycle, from prospecting and acquiring new potential customers to closing deals and ensuring ongoing customer satisfaction. some of your responsibilities are but are not limited to: prospect and generate new leads through cold calling, email outreach, and networking. build and maintain strong relationships with shippers and carriers. understand clients' freight needs and provide tailored logistics solutions. negotiate rates and contracts with clients and carriers. track shipments and ensure on-time delivery, providing proactive updates to clients. collaborate with operations and carrier sales teams to ensure excellent service execution. meet and exceed sales targets and kpis set by management. maintain accurate records of all sales activities in the crm system requisitos mÍnimos what would help you succeed: be...


CARRIER SALES REP - ON-SITE BARRANQUILLA - MU605

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a carrier sales representative, you will negotiate rates with carriers to cover loads that were tendered by a customer. this position is designed with a clear growth path, offering the opportunity to transition into an account manager role and take on greater responsibilities, client relationships, and strategic decision-making. some of your responsibilities are but are not limited to: - carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. - freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. - negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. - problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. - communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. - documentation: ensure all carrier agreements, rate confirmations, and compliance documents are accurately maintained. requisito...


TECHNICAL SUPPORT DELIVERY LEADER - MEDELLIN ZS272

**description**: **about the role**: sugarcrm is hiring a regional technical support delivery manager to lead frontline support execution across your designated region. this role is foundational to our support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. as a technical support delivery leader, you will manage a team of support engineering specialists and senior specialists. you will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, sla adherence, escalations, and customer satisfaction. you’ll also work closely with your global peers, product, and support operations to continuously raise the bar on operational excellence and user outcomes. **impact you will make in the role**: - own daily support execution for your region, ensuring consistent performance against operational goals and slas - manage and optimize staff coverage, team availability, and queue balancing in collaboration with support operations and workforce planning - ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations - lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery - monitor and improve case handling efficiency, frt, resolution time, and overall support quality - cond...


RECLUTADOR BILINGÜE - MEDELLÍN (HÍBRIDO) | (W656)

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. we have been impacting the world since 2018 and aim to become the brightest minds in our field to better serve our customers. our modern offices offer amenities such as casual attire and free beverages. some of our benefits include health club membership, exercise plans, nutritional plans, and home medical services. responsibilities: 1. coordinate job posts and develop strategies to attract top talent. 2. conduct prescreening interviews to evaluate candidates' interest, requirements, and personalities. 3. collaborate with the talent acquisition team to meet recruitment goals. 4. ensure staffing needs are met for internal and external clients in a timely manner. 5. research and implement hr best practices to design organizational strategies. 6. create recruitment strategies to enhance our employer brand. 7. recruit a variety of profiles. what will help you succeed: - passion and love for your work. - teamwork skills. - effective time management. - ability to meet or exceed weekly goals. minimum requirements: - studies: bachelor's degree in human resources, recent graduates in psychology or administration, technologist in human resources or administrative management. - experience: at least 6 months in human resources or customer service. - language: advanced english skills (b2+ or c1 preferred). perk...


LOGISTICS CUSTOMER SERVICE - REMOTE BOG/MED

full_time

Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a logistics customer service , you will negotiate rates with carriers to cover loads for logistics and transportation processes. some of your responsibilities are but are not limited to: get trucks to cover the loads assigned. negotiate with carriers to get the best prices possible. been able to create and maintain a good business relationship with carriers. make outbound calls to update carrier profiles. requisitos mÍnimos what would help you succeed: believe and love what you do. objective oriented. self-motivated. problem solver. very proactive person. good customer service skills. minimum requirements: studies: international business, business administration, or logistics related. experience: at least 1 year of experience working in customer service with inbound and outbound calls. language: excellent english skills. b2+ or higher is preferred. perks: schedule: monday to friday: 7:30 - 4:30, following the us calendar. contract: indefinite term contract + benefits. location: remote bogotá or medellin. salary: $2.333.980 + 150 usd base monthly payment after trial period (two months) + c...


(N018) LOGISTICS CORDINATOR BILINGUE WEDNESDAY TO SUNDAY

> asegurarse de que las actualizaciones son puntuales. - llamar a tiempo a los conductores y clientes supervisando que los que las cargas se recojan y entreguen de forma adecuada. - comprobar la ubicación actual de los conductores y verificar detalles como la temperatura del transporte. (nível de inglés avanzado) (miércoles a domingo de 8:00 am - 4:00pm) ( salario 2,5) tipo de puesto: tiempo completo salario: $2.500.000 al mes required skill profession other general...


ACCOUNTING SPECIALIST - REMOTE COLOMBIA | [I-389]

**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018**and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an **accounting specialist,** you will focus on accounting, billing and bookkeeping procedures, maintaining data integrity and supporting other departments. **some of your responsibilities are but are not limited to**: - carrier setup and documentation management:_ - review carrier packets to ensure all required documents are present (e.g., mc certificate, w9, insurance certificate). - input and verify carrier details in its dispatch and update missing information from saferwatch. - communicate carrier enrollment updates to the team. - accounts receivable (a/r)_ - monitor and manage overdue invoices using quickbooks reports. - notify clients about overdue payments, including providing detailed payment instructions. - ensure accurate documentation is attached to client notifications (e.g., invoices, payment instructions, proof of delivery). - accounts payable (a/p)_ - process carrier bills in quickbooks and its dispatch. - verify invoice details with corresponding carrier information and update the system accordingly. - maintain organized records of processed invoices. - invoicing_ - assemble and verify complete ...


SALES DEVELOPMENT REPRESENTATIVE - REMOTE COLOMBIA - [S-154]

**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world** since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a sales representative you will manage the entire sales cycle, from prospecting and acquiring new potential customers to closing deals and ensuring ongoing customer satisfaction. **some of your responsibilities are but are not limited to**: - build and maintain strong relationships with shippers and carriers. - understand clients' freight needs and provide tailored logistics solutions. - negotiate rates and contracts with clients and carriers. - track shipments and ensure on-time delivery, providing proactive updates to clients. - collaborate with operations and carrier sales teams to ensure excellent service execution. - meet and exceed sales targets and kpis set by management. - maintain accurate records of all sales activities in the crm system **requirements**: **what would help you succeed**: - believe and love what you do. - attention to detail. - negotiation skills - ...


TECHNICAL SUPPORT DELIVERY LEADER - MEDELLIN - [HYH-504]

Description: about the role: sugarcrm is hiring a regional technical support delivery manager to lead frontline support execution across your designated region. this role is foundational to our support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. as a technical support delivery leader, you will manage a team of support engineering specialists and senior specialists. you will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, sla adherence, escalations, and customer satisfaction. you’ll also work closely with your global peers, product, and support operations to continuously raise the bar on operational excellence and user outcomes. impact you will make in the role: - own daily support execution for your region, ensuring consistent performance against operational goals and slas - manage and optimize staff coverage, team availability, and queue balancing in collaboration with support operations and workforce planning - ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations - lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery - monitor and improve case handling efficiency, frt, resolution time, and overall support quality - conduct regular 1:1s, co...


ORT48 CARRIER SALES REPRESENTATIVE - ON-SITE MEDELLIN

**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a** carrier sales representative**, you will negotiate rates with carriers to cover loads that were tendered over by a customer. **some of your responsibilities are but are not limited to**: - carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. - freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. - negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. - problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. - communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. - documentation: ensure all carrier agreements, rate confirmations, and compliance documents are accurately maintained. **requirements**: **what would help you succeed**: - believe and love what you do. - objective oriented. - self-motivated. - problem solver. - very proactive per...


SALES DEVELOPMENT REPRESENTATIVE - (HX-240)

Job summary talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. as a sales representative you will manage the entire sales cycle, from prospecting and acquiring new potential customers to closing deals and ensuring ongoing customer satisfaction. qualifications - studies: studies in international business, business administration, industrial engineering, or logistics related. - experience: at least 2 years of experience in sales with logistics industry. freight brokerage experiencie - language: advanced english skills. b2+ or higher is preferred. responsibilities - prospect and generate new leads through cold calling, email outreach, and networking. - build and maintain strong relationships with shippers and carriers. - understand clients' freight needs and provide tailored logistics solutions. - negotiate rates and contracts with clients and carriers. - track shipments and ensure on-time delivery, providing proactive updates to clients. - collaborate with operations and carrier sales teams to ensure excellent service execution. - meet and exceed sales targets and kpis set by management. - maintain accurate records of all sales activities in the crm system skills - believe and love what you do. - attention to detail. - negotiation skills - time management. benefits - schedule: monday to friday from 8:00 a.m. to 5:00 p.m., following the american cale...


(TPL-167) - SALES DEVELOPMENT REPRESENTATIVE - REMOTE COLOMBIA

Description: talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a sales representative you will manage the entire sales cycle, from prospecting and acquiring new potential customers to closing deals and ensuring ongoing customer satisfaction. some of your responsibilities are but are not limited to: - prospect and generate new leads through cold calling, email outreach, and networking. - build and maintain strong relationships with shippers and carriers. - understand clients' freight needs and provide tailored logistics solutions. - negotiate rates and contracts with clients and carriers. - track shipments and ensure on-time delivery, providing proactive updates to clients. - collaborate with operations and carrier sales teams to ensure excellent service execution. - meet and exceed sales targets and kpis set by management. - maintain accurate records of all sales activities in the crm system requirements: what would help you succeed: - believe and love what you do. - atte...


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