Hello, truecaller is calling you from bogota, colombia! ready to pick up? our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. we're all about bringing you smart services with a big social impact,...
We're hiring: business development specialist – latam (based in colombia) location: remote, in colombia language: spanish required | english essential | portuguese a bonus! join cintra’s global growth journey cintra is a multi-cloud transformation le...
Title: operations project and change manager - temporary company: everest compañía de seguros generales colombia s.a. job category: contingent workers job description: everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the europe, bermuda, canada, singapore, us, and other territories. our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. throughout our history, everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. but the most critical asset in this organization is our people. everest is a growth company offering property, casualty, and specialty products among others, through its various operating subsidiaries located in key markets around the world. everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service, and customized solutions. our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers. key accountabilities: - support the head of ebc for latam in managing initiatives to help deliver the long-term strategic objectives of the business. - coordinate multiple projects and work streams across all stages from initiation through to successful delivery - utilise recognised project governance, methodologies and reporting to manage day to day project deliv...
Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología, operaciones y capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. en nuestro equipo de #tecnología, trabajamos con nuestros clientes acompañándolos a afrontar los múltiples desafíos de la transformación digital. ayudamos a aprovechar el poder de las tecnologías digitales para ser más efectivas, innovadoras y disruptivas. actualmente nos encontramos en la búsqueda de líder técnico full stack (.net + angular) ¿por qué elegir accenture? si buscas una carrera desafiante, aprendizaje continuo, hacer parte de una red global, y tener distintas oportunidades de crecimiento y desarrollo, trabajar con personas excepcionales, este es el lugar para ti. en accenture contamos con cuatro áreas de negocio: strategy & consulting, technology, operations y song. cada una de estas áreas ofrece una experiencia profesional única, manteniendo el foco hacia la innovación, colaboración y transformación de nuestros clientes. ¿por qué te elegiremos? ¡porque los desafíos que enfrentas reflejan tus ambiciones! requerimientos del puesto: - +8 años de experiencia sólida como desarrollador/a full stack en c#/.net. - experiencia diseñando e implementando arquitecturas event-driven y microservicios. - dominio de angular para el desarrollo de interfaces web modernas. - capacidad para diseñar y desarrollar apis con .net - experiencia trabajando con gitops, bases de datos nosql/sql, kafka y aks - habil...
Kindly ask you to send your cv in english get to know us ideals is a global b2b saas product company recognized as the most highly rated and customer-centric in a secure business collaboration market. trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. we achieve this by delivering intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours: ideals virtual data room: a web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals. ideals board: a cloud platform with web and mobile applications used by board members, ceos, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way. the role we’re looking for a customer support representative, based remotely in colombia, to join our fast-growing multinational team. this role offers a clear path for professional development, with opportunities to advance to a more senior customer support position and explore other roles within the support team or related departments. in this key role, you will directly impact delivering best-in-class customer experience across multiple regions, mainly within latam and the us. you will contribute to our rapid growth and a top-rated prod...
The red hat center of excellence (coc) team is looking for a technical support engineer with a background in platform-as-a-service (paas) technologies to join us remotely in latam. as a member of red hat's ibm cloud pak openshift support engineering team, you will provide high-level technical support and sustaining engineering services to help maximize uptime and reduce it costs for enterprise customers. in this role, you'll use customer support systems and tools from both companies to troubleshoot and resolve cases quickly and efficiently and partner closely with customers, developers, architects, and operations teams to solve complex and challenging issues. this is an excellent opportunity to join one of the fastest-growing enterprise software and services companies and work alongside some of the brightest engineers in open-source software. what you will do: - serve as the direct support for ibm customer inquiries about the red hat openshift container platform handed over from ibm product support teams. - use ibm and red hat ticketing systems and support tools to assist customers directly. - analyze issues to identify problems and communicate corrective actions and resolutions to customers. - collaborate with support engineers, technical account managers, internal teams, and external parties during problem resolution. - deliver exceptional customer experience by troubleshooting various issues and recommending solutions professionally and courteously. - document diagnostic steps and create reusable solutions for future incidents - perform weekend and holida...
Description would you like to be part of a team focused on delighting customers of all sizes, across a number of industries? do you have the sales acumen and technical aptitude to drive adoption of cloud services? amazon web services provides companies of all sizes with an infrastructure platform in the cloud. we are growing our sales team to help more companies make the move to aws, and achieve their business outcomes. if you are passionate about the cloud and have the skills, the isr role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. a day in the life the csr is responsible for growing consumption of current and new aws services, within any number of company segments. the ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. a successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas. a single csr might own one or more territories in conjunction with one or more account managers. by working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. are you ready to embrace the challenge? come build the future with us. job responsibilities ability to prospect, identify, pursue, and close new revenue opportunities strong technical, sales, and listening skills excellent verbal and written communicat...
Job description you’re an important part of our future. hopefully, we're also a part of your future! at b. braun, we protect and improve the health of people worldwide. you support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. that’s why we would like to keep developing our company with you. keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. that's sharing expertise. senior consultant general accounting company: b. braun business service job posting location: bogotá, bogotá, colombia functional area: finance and accounting working model: hybrid requisition id: 6247 you’re an important part of our future. hopefully, we're also a part of yours! at b. braun, we protect and improve the health of people worldwide. this is also our vision for it. you see technology as an opportunity, and you develop solutions that secure our business in the long term, we would like to implement the digital transformation of b. braun with you. with fresh ideas, drive and team spirit, we are working to launch the medical technology of tomorrow and safeguard the healthcare of the future. together. that's sharing expertise. function and job description position targets with intelligent solutions and innovative process design b. braun global financial shared services improves growth and word-wide success of its subsidiaries. according to our claim “sharing expertise”, it is our objective to provide high-quality services for more efficient processes a...
At roca alliances, we are currently looking for an oracle cloud administrator role for one of our clients in the tech industry. this role is on-site in medellín, colombia. (we offer a relocation stipend for candidates based elsewhere in latam). as a oracle cloud administrator , you will be responsible for leading the design, development, and implementation of oracle fusion cloud application solutions and other corporate systems. you will work closely with product team to ensure the successful delivery of high-quality solutions that meet business requirements and enhance operational efficiency. responsibilities: as an oracle cloud administrator, you will be responsible for managing and maintaining oracle cloud infrastructure (oci) services, including saas, iaas, and paas. you will ensure the optimal performance, security, and availability of oracle cloud environments and provide technical support for various cloud-based applications. key responsibilities: - manage and maintain oci users and resources, overseeing computer, storage, and networking components. - monitor oci performance, availability, and security, proactively identifying and addressing potential issues. - implement and enforce governance policies and controls to ensure compliance with organizational standards. - configure and manage oci compartments and provisioning services like iaas, paas, saas, and dbaas across availability and fault domains. - configure and manage oci identity and access management (iam) to control access and permissions. - implement security best practices, including data encryption, ...
Position summary we are seeking a detail-oriented and experienced global payroll analyst to support and ensure accurate, timely, and compliant payroll processing across multiple countries. this role involves handling complex payroll operations, maintaining accurate records, and ensuring compliance with local regulations and company policies. the ideal candidate brings practical experience, works independently with general guidance, and has strong problem-solving and communication skills. key responsibilities - process payroll transactions including calculation of gross-to-net payments (e.g., salary, overtime, bonuses, commissions, deferred compensation, etc.) - ensure accurate payroll-specific data maintenance such as changes in compensation, benefits, deductions, and employment status (e.g., hires, terminations, leaves of absence). - reconcile payroll records, ensuring accuracy of payments, deductions, and general ledger entries. - verify and audit payroll data inputs and outputs for consistency and compliance. - monitor global payroll legislation to ensure compliance across jurisdictions. - serve as a point of contact for employees and managers to resolve payroll-related inquiries. - maintain and manage employee records related to time off (vacation, sick leave, etc.). - collaborate with hr, finance, and external vendors to support payroll processes and continuous improvement initiatives. - support the union process for usa payroll weekly. qualifications - bachelor’s degree in finance, accounting, industrial engineer, or a related field, or equiv...
Descripción del puesto: en pit, buscamos un(a) coordinador(a) noc para fortalecer nuestro equipo. serás responsable de garantizar la operatividad y eficiencia de nuestra red de intercambio de tráfico, asegurando que los servicios se mantengan en óptimas condiciones, no solo en colombia sino en peru, ecuador, argentina y guatemala ya que somos una empres en crecimiento en latam. responsabilidades: - supervisar y gestionar las operaciones diarias del centro de operaciones de red (noc). - mantener la integridad y la disponibilidad de la red. - implementar y optimizar los procedimientos de monitoreo y resolución de incidentes. - colaborar con otros equipos para resolver problemas complejos de red y optimizar el rendimiento. - coordinar la provisión de servicios de red, gestionando el proceso de activación de servicios y supervisando la configuración e implementación de nuevos servicios. - garantizar los respaldos de las configuraciones de la infraestructura tecnológica. - establecer estadísticas del tráfico y planes de mejora. - velar por la seguridad de las redes de los sistemas de la compañía. - impulsar el cumplimiento de los niveles de servicio de la mesa de ayuda (service desk). - monitorear el cumplimiento de los sla y asegurar la calidad de los servicios proporcionados. - preparar y presentar informes sobre el rendimiento de la red, el estado de los servicios y el cumplimiento de los sla. requisitos: - estudios de superiores o tecnicos en el area de ingenieria de telecomunicaciones - experiencia comprobada de por lo menos 3 años en operaciones de redes y gestión de ...
Descripción de la oferta we are seeking for talented: - oracle fusion cloud applications engineers this is a great opportunity to move to medellin, since we offer a relocation bonus to move to this beatiful city. who we're looking for: - we're looking for talented and motivated engineer oracle fusion cloud applications who will be assisting with the design, development, and implementation of oracle fusion cloud application solutions and other corporate systems. it's an opportunity to work closely with the bis product team to ensure the successful delivery of high-quality solutions that meet business requirements and enhance operational efficiency. requirements: - bachelor's degree or equivalent in computer sciences & engineering, information technology, or related engineering field. - 3 to 5 years of experience as an engineer or similar role in oracle fusion cloud applications (erp/scm/hcm). - completion of at least one full implementation of oracle fusion cloud applications (erp/scm/hcm) in a technical role. - 1+ year of experience with oracle paas solutions: oracle integration cloud, oracle process automation, and/or visual builder cloud service. - experience working with oracle & other 3rd party vendors to resolve production support cases/issues. - experience with data management, reporting solutions, and preparation of technical reports by collecting, analyzing, and summarizing information and trends. - experience with rest api, soap, web services, application composer, page composer, and page configurator. what you'll do: - design, develop, and implement oracl...
What you'll do we are seeking structured, analytical, and client-focused individuals to join our global support team as a product support specialist – regnology tax and banking product (remote from latam). in this fully remote role, you will primarily support clients in north america, while contributing to 24/7 global service continuity through a coordinated follow the sun (fts) support model. regnology is establishing and scaling our tax-related product support operations in your region. this position is a great opportunity to assist clients with tax reporting processes, analyze discrepancies, and ensure compliance with regulatory requirements. your key accountabilities are: tax and banking product support - serve as the primary point of contact for clients regarding tax-related inquiries, providing guidance on using our product to fulfill reporting obligations. - analyze client data and reports to identify discrepancies, advising on necessary amendments to data or configurations. - collaborate with internal teams to escalate complex issues, ensuring timely and effective resolutions. - assist clients in understanding and navigating the business aspects of our tax tools. global coordination & incident handling - participate in a rotating on-call schedule for urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of the follow the sun support model. - support response efforts for high-priority or platform-wide incidents, maintaining clear internal communication and docume...
Rush street interactive (nyse: rsi) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: betrivers.com, playsugarhouse.com, and rushbet.co. we’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. the qa & training supervisor is a senior role within the latam customer service team, responsible for ensuring that customer interactions consistently meet the company’s quality standards. this hands-on role involves designing and delivering training programs, executing quality assurance processes, providing coaching, and generating actionable insights based on performance data. the supervisor will work closely with one qa analyst (with potential for team growth), and has full ownership of the qa framework and training strategy, reporting directly to the customer service manager. what you'll do: - onboarding of new customer service team members across the latam operation. - design and manage the training lifecycle for customer service agents, from initial onboarding to ongoing skill development. - oversee quality control processes during the production stage, ensuring service consistency and adherence to internal standards. - conduct regular 1:1 coaching and feedback sessions with team members to support performance and development. - deliver periodic training sessions to 100% of the customer service team, maintaining engagement and relevance. - facilitate cross-functional training sessions for other departments when needed to ...
Descripción de la empresa sgs is the world’s leading testing, inspection and certification company. we operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. with over 145 years of service excellence, we combine the precision and accuracy that define swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. we proudly deliver our expert services through the sgs name and trusted specialized brands, including brightsight, bluesign, maine pointe and nutrasource. descripción del empleo role purpose the hr manager – gbs americas is a strategic leadership role accountable for aligning people strategies with the operational and transformation goals of the gbs center serving the americas region. this role ensures the effective delivery of hr services within the gbs and from the gbs to latam countries. it contributes to the success of sgs by: - bridging business strategy with hr service design and delivery. - driving operational excellence, efficiency, and digital transformation in hr shared services. - creating a high-performance, inclusive culture that fosters employee engagement and productivity. - enhancing transparency, governance, and service credibility through data, automation, and strong stakeholder relationships. this position is key to positioning the colombia-based gb...
** important ** watch this quick loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 (https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0) c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. " please submit your resume and audio recording in english" job title inbound/outbound sales representative job id timana industry electronic repairs location latam job status full time work schedule 10:00am to 07:00 pm edt monday to friday (saturdays if possible) salary $5 per hour (plus $1 per attended appointment + bonus commission) target start date asap role overview about the client: our client owns and operates a successful chain of five electronics repair stores across new york, specializing in phone and computer repairs. each location serves a steady flow of customers, handling 500-700 repair jobs every month. the team prides itself on providing exceptional service and clear communication at every step. about the role: we're seeking a motivated inbound/outbound sales representative to be the first point of contact for all five store locations. you'll manage high-volume daily calls, book appointments, and follow up with potential and existing customers. this role is crucial in ensuring a smooth customer journey, from the first phone call to a completed repair. compensation and possible bonus structure: base pay: $5/hour for 40 hours/week ($800/month). performance bonus: $1 extra commission for every successful appointment booked and device bro...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – all while mainta...
Overview: welcome to sita we're the team that keeps airports moving, airlines flying smoothly, and borders open. our tech and communication innovations are the secret behind the success of the world's air travel industry. you'll find us at 95% of international hubs. we partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. want to be a part of something big? are you ready to love your job? the adventure begins right here, with you, at sita. about the role & team the manager tax accounting ensures the overall accounting and tax integrity of the entities for the area of responsibility in compliance to departmental and accounting policies and procedures. the manager ensures the resolution of all ensuing issues in a timely manner. the manager also be responsible for some administrative coordination relating to areas beyond finance which has an impact on the finance function. the group accounting is managed centrally from prague and delhi while the compliance with the local gaap is currently outsourced to local service providers. to reinternalize our tax compliance in the latam region we are looking for a manager tax accounting and the role holder will be primarily responsible for our compliance adherence in latam region. what you will do tax reporting and accounting - prepare and submit periodical indirect tax returns e.g. iva, wht for all assigned branches. - ensure all reporting is accurate and pr...
Description principal clinical programmer (latam homebased) syneos health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. we translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. our clinical development model brings the customer and the patient to the center of everything that we do. we are continuously looking for ways to simplify and streamline our work to not only make syneos health easier to work with, but to make us easier to work for. whether you join us in a functional service provider partnership or a full-service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. we are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. discover what our 29,000 employees, across 110 countries already know: work here matters everywhere why syneos health - we are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - we are committed to our total self culture – where you can authentically be yourself. our total self culture is what unites us globally, and we are dedicated to taking care of our people. - we are continuously building the company we all want to work for and our customers want to work with. why? because when we bring together diversity of thoughts, backgrounds...
Associate director, sales: s&p; global ratings - colombia & panama - bogota, colombia - sales - 317025 job description about the role: grade level (for internal use): 11 please apply with your english cv. recruiting process will be in english. the team: the s&p; global commercial team latam is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the region. we are a close-knit team and collaborate continually to brainstorm solutions that help our clients overcome their complex business challenges. the team is competitive, sales focused, energetic, and intellectually curious. objective: seeking a proven and experienced sales executive to build a book of business and expand existing relationships in colombia and panama across all industries funding domestically or globally from the capital markets. in addition, the executive will manage and develop relationships with existing issuers, bankers, project sponsors and other intermediaries. responsibilities: - create a sales strategy to broaden s&p;’s and brc portfolio across colombia and panama - identify upsell opportunities through insight-based sales strategies for complex clients - manage all commercial aspects of s&p; and brc relationships with colombian and panamanian issuers - leverage communication and negotiation skills to gain user acceptance and optimize revenue - deliver insights on both existing product functionality / use cases as well as explore new product opportunities - track customer & industry developments/trends to identify opportunities and respond accor...
Profile - field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. - install and run medical imaging diagnostic printing equipment. - repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. - train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. - give remote support to dealers for installations and repairs. - moderate customers on possible problem solutions on the equipment use. - administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: - ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. - customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. - strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. - networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. - operating systems advanced skills, use of logging, and security of applicatio...
Estamos en búsqueda de un profesional altamente calificado para ocupar el puesto de delivery lead en nuestra empresa, con experiencia comprobada en gestión de proyectos, ciclo de vida de software y crecimiento comercial . el candidato ideal será responsable de garantizar la entrega eficiente de nuestros servicios, gestionar relaciones con clientes, producir informes mensuales detallados y supervisar escalonamientos por parte del cliente. responsabilidades y atribuciones - desarrollar y mantener procedimientos operativos para asegurar la eficacia en la prestación de servicios. - crecimiento en clientes asignados - establecer y cultivar relaciones sólidas con los clientes, comprendiendo sus necesidades y asegurando la satisfacción continua. - manejar tratos y solicitudes de clientes, garantizando una comunicación clara y efectiva. informes mensuales: - desarrollar informes mensuales comprensivos sobre la postura de seguridad, vulnerabilidades identificadas y la eficacia de los servicios prestados. - presentar información de manera clara y accesible para la alta dirección. escalonamiento de clientes: - gestionar escalonamientos por parte de los clientes, garantizando una resolución eficaz y oportuna de problemas y preocupaciones. - coordinar con los equipos técnicos para asegurar que los problemas sean tratados de manera adecuada. requisitos: - experiencia comprobada como scrum master o líder de proyectos - habilidades avanzadas de comunicación y negociación para tratar con clientes. - capacidad para producir informes mensuales detallados y presentar información de m...
Descripción de la empresa sgs is the world’s leading testing, inspection and certification company. we operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. with over 145 years of service excellence, we combine the precision and accuracy that define swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. we proudly deliver our expert services through the sgs name and trusted specialized brands, including brightsight, bluesign, maine pointe and nutrasource. descripción del empleo the gbs hr operations leader plays a pivotal role in the successful implementation, operation, and continuous improvement of the hr shared services (gbs) model in americas, with bogotá as the operational hub. this role exists to drive excellence in hr service delivery, ensuring compliance, scalability, and efficiency of transactional hr processes across the region. this position contributes directly to the transformation of sgs into a high performance, customer-centric organization, by enabling hr to focus on strategic value, while the gbs delivers operational rigor, speed, and consistency. the gbs hr operations leader will ensure: - hr services are delivered with precision, timeliness, and a continuous improvement mindset. - all employees, contracts, and transactions are in full compliance wi...
Maximize your impact with tp welcome to tp, a global hub of innovation and empowerment, where we redefine the future. with a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. as a globally certified great place to work in 72 countries, our culture thrives on diversity, equity, and inclusion. we value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. job summary we are seeking a dynamic and results-driven global sales training & development manager to spearhead the development and implementation of our global sales training academy. this role is pivotal in driving the success of our "new program" and ensuring our sales teams worldwide are equipped with the knowledge, skills, and best practices to excel. you will be the subject matter expert (sme) for training across our revenue-as-a-service (raas) offerings, collaborating with cross-functional teams to deliver impactful training solutions. main responsibilities global sales training academy ownership - assume full ownership of the global sales training academy, including the design, development, and delivery of comprehensive training programs aligned with strategic business goals. - continuously evaluate and refine the academy’s curriculum to ensure it remains current, impactful, and tailored to evolving market demands. best practice identification and sharing - proactively identify best practices from hig...
Rush street interactive (nyse: rsi) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: betrivers.com, playsugarhouse.com, and rushbet.co. we're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. the qa & training supervisor is a senior role within the latam customer service team, responsible for ensuring that customer interactions consistently meet the company's quality standards. this hands-on role involves designing and delivering training programs, executing quality assurance processes, providing coaching, and generating actionable insights based on performance data. the supervisor will work closely with one qa analyst (with potential for team growth), and has full ownership of the qa framework and training strategy, reporting directly to the customer service manager. what you'll do: - onboarding of new customer service team members across the latam operation. - design and manage the training lifecycle for customer service agents, from initial onboarding to ongoing skill development. - oversee quality control processes during the production stage, ensuring service consistency and adherence to internal standards. - conduct regular 1:1 coaching and feedback sessions with team members to support performance and development. - deliver periodic training sessions to 100% of the customer service team, maintaining engagement and relevance. - facilitate cross-functional training sessions for other departments when needed to ...
Job description business development representative - td synnex (colombia) about td synnex: at td synnex, we empower technology solutions to transform the future. as a global it distributor and solutions aggregator, we work with top-tier vendors to deliver cutting-edge products and services. we are expanding our latam team and seeking a highly motivated business development representative (bdr) to join our sales organization in colombia. position summary: the business development representative will play a key role in identifying, qualifying, and onboarding new reseller partners. this is a fast-paced, outbound-driven role designed for individuals eager to grow in a dynamic technology sales environment. you will work closely with business development managers (bdms), joining vendor calls, scheduling meetings, and learning how to pitch innovative it solutions. this position reports directly to the director of business development. responsibilities: - conduct outbound calls per day to potential resellers and prospects (may require multiple attempts per contact). - secure a minimum of qualified meetings per week for the bdms. - support bdms by scheduling meetings, preparing prospecting lists, and performing follow-up outreach via calls and emails. - attend and learn from vendor and partner calls; eventually co-pitch alongside bdms. - conduct market research and identify relevant industry events and networking opportunities using tools like google and ai. - maintain accurate activity tracking using spreadsheets and, eventually, request central (sales tracking tool). ...
About gladly: uniquely powered by customer ai, gladly is the only cx platform that puts the customer —not tickets —at the center of every conversation. trusted by the world's most customer-centric brands, including crate & barrel, ulta beauty, and tumi, gladly delivers radically efficient and radically personal experiences.gladly was built for b2c leaders who refuse to compromise on operational efficiency or experience. with gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. at the heart of our simply powerful platform is gladly customer ai —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. learn more at www.gladly.ai. what you'll do - understand customer's business goals in order to drive the adoption and optimal use of gladly's suite of products. - lead in the design and continuous optimization of ai workflows using prompt engineering and third party integrations. - proactive check-ins & implementation: conduct regular check-ins with customers, providing actionable suggestions for improving their use of the product, and ensuring effective implementation of new features and functionalities- solutioning & troubleshooting: be the go-to expert for navigating complex customer situations, providing guidance and innovative solutions to ensure customer success. - customer feedback & product advocacy: collect and analyze feedback from customers, identifying...
Salvatech bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the wordpress technical project manager role at salvatech salvatech bogota, d. c. capital district, colombia join to apply for the wordpress te...
Workplace: miraflores. lm miraflores. lm about stefaninis stefaninis is a global company with over 30,000 professionals, connected across 41 countries, co-creating a better future. job responsibilities serve as the single point of contact with the us...
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