Regional regulatory science hub strategist - 12 months contract pfizer research & development is at the core of pfizer's innovative product pipeline, dedicated to bringing life-changing medicines to the world. your expertise is vital in accelerating the delivery of medicines without compromising quality or integrity. adhering to local and global regulations is crucial, especially in a dynamic regulatory environment requiring proactive thinking and meticulous attention to detail. your role will support expanding patient access to pfizer medicines and vaccines by navigating complex regulations and ensuring compliance. what you will achieve apply a thorough understanding of hub procedures. monitor local regulations and trends communicated by crs. use submission planning tools to update timelines as needed. update regulatory systems promptly when market regulations change. contribute to regional regulatory initiatives aligned with pfizer values, supporting compliance and talent development. complete departmental training timely to ensure regulatory compliance. enhance regional efficiencies through consistent submission strategies and suggest improvements. maintain active partnerships with regional counterparts. minimum requirements bachelor’s degree or equivalent. experience in regulatory affairs, preferably in human medicines. proven ability to deliver on time, within budget, and with quality. excellent organizational skills and attention to detail. knowledge of documentation practices. fluent in english, both verbal and written. additional information work location: hybrid ee...
Regional regulatory science hub strategist - 12 months contract page is loaded regional regulatory science hub strategist - 12 months contract apply locations colombia - bogota - suba time type full time posted on posted 2 days ago job requisition id 4934704 use your power for purpose your dedication and expertise are crucial in bringing medicines to the world faster without compromising on excellence and integrity. adhering to both local and global regulations is essential, especially in an ever-changing regulatory environment that demands forward thinking and meticulous attention to detail. by maintaining these high standards, you will help expand and accelerate patient access to pfizer medicines and vaccines. your role is vital in ensuring that we meet these challenges head-on, providing the necessary support to navigate complex regulations and ultimately deliver life-saving treatments to those in need. what you will achieve in this role, you will: possess a thorough understanding and application of the hub procedures. understand local regulations and trends, as communicated by the crs. utilize a submission planning and forecasting tool to update timelines when necessary. update the appropriate regulatory requirements systems and database promptly when market regulations change. contribute to local and regional regulatory initiatives promoting a culture aligned with pfizer values and which supports compliance, innovation and talent development and retention, as needed complete departmental training in a timely manner to address corporate and regulatory compliance. drive ...
Field worker - col publication date: apr 25 2025 position: medical representative - general medicine – cali as a medical representative, you will be responsible for territory management, promoting the benefits of the products within your unit to healthcare professionals (doctors and pharmacists) through various interaction channels to contribute to patient benefits, ensuring access to gsk products and visits to points of sale (pos) and dispensing points (pdp). responsibilities: complete mapping of your accounts, ensuring information collection, follow-up, and implementation of territory plans that add value, identifying business opportunities to develop the assigned territory. map the critical patient route to generate formulations and ensure traceability of promotional products. plan, implement, and coordinate strategies for each product, managing resources based on the marketing mix to maximize growth. properly implement marketing strategies and sales techniques with high-level scientific information during visits to ensure engagement with medical professionals. build, review, and update the medical panel periodically according to targeting and segmentation for the specialized line. achieve kpis and results defined by the business sustainably, following gsk's policies and internal compliance processes. why you? your qualifications: university degree in administration, engineering, health, or related fields. minimum 2 years of experience as a sales representative in the pharmaceutical and institutional sector. advanced proficiency in mic...
Job description at trane technologies tm and through our businesses including trane and thermo king , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. we're a team that dares to look at the world's challenges and see impactful possibilities. we believe in a better future when we uplift others and enable our people to thrive at work and at home. we boldly go. ¡estamos contratando! Únete a trane como vendedor o vendedora de partes. en este puesto serás responsable de desarrollar relaciones de largo plazo con los clientes asignados, maximizando su captación y retención, brindado las soluciones finales a los clientes para la región incluyendo países como colombia, costa rica, panamá, república dominicana. lo que har á s: responsable de la preparación y revisión de las propuestas. validar las propuestas preliminares con los clientes. determinar estrategias de precio y venta. presentar propuestas y negociar precio, términos y condiciones con el cliente. recopilar información sobre los proyectos y compararlos con las capacidades de la oficina. determinar necesidades, desarrollar y ejecutar business plans específicos para identificar requerimientos de largo plazo para facilitar un vínculo fuerte y redituable con los clientes. investigar constantemente necesidades de los clientes y oportunidades del mercado. construir relaciones a largo plazo en todo el territorio coordinar e interactuar con equipos de ventas de acuerdo con requerimientos de cliente. responder a necesidades de clien...
1384 armory drive, franklin, virginia, 23851-2421, united states of america davita is seeking a registered nurse (rn) to give life in an outpatient dialysis center. nephrology nursing is a growing specialty with opportunities for career advancement and building relationships with patients. you will work daytime hours in a dynamic team environment. dialysis experience is not required. ***5k total bonus extended to the rn hired for this role.*** hired rn must have 12 + months of rn experience (non-dialysis acceptable!) to be bonus eligible. what you can expect as a registered nurse (rn): long term patient relationships. you will get to know the patients you serve as an rn a team that feels and functions like a family. fun is one of our core values. happier nurses = healthier patients shifts are typically 10-12 hours, 3-4 days per week monday – saturday (rotating saturdays). most of our rns work early morning / day shifts. no nights, no sundays what we’ll provide as a registered nurse (rn): paid training: new to dialysis nursing? we offer paid training so you can learn specialty dialysis nurse skills. the rn training is a mix of classroom, hands-on, and 1:1 time with a preceptor career paths in nursing . whether you choose to remain in a patient facing/caregiving nurse role or explore other opportunities (leadership operations, corporate functions, integrated care, clinical research), we offer over 50 career paths for rns comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, pto cash out support for you and your family: family resources, counseling sess...
Bradken is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. with a workforce of 3,000 employees, we are positioned as global leaders in the wear solutions market for the resources sector. position: sourcing quality lead this role can be based in lima, peru or santiago, chile within our supply chain business. you will be responsible for building and managing supplier relationships, verifying technical and quality standards in accordance with bradken’s requirements. the sourcing quality lead and their team will manage supplier capability assessments, quality audits, and incoming goods inspections. you will qualify new suppliers and drive continuous improvement initiatives. additionally, you will establish and maintain an audit schedule to monitor supplier performance through relevant metrics. key technical criteria relevant tertiary education in sourcing, procurement, engineering, or extensive experience sourcing products in heavy industrial or foundry environments. 5-10 years of post-graduate related experience and/or training, or an equivalent combination of education and experience. experience managing a team of quality engineers and inspectors. experience managing suppliers and subcontractors in heavy manufacturing environments. knowledge of foundry or heavy industrial manufacturing processes. strong analytical skills and attention to detail to solve quality-related issues. ability to read and interpret engineering documents such as drawings, specifications, and cad models. ability to manage budgets a...
Peters honda of nashua is looking for an experienced flat rate technician to join our quality-minded service team. technician specific benefits technicians average over 80 hours per week we have a shop foreman to dispatch repair orders we pay for toolbox relocation to our facility air-conditioned shop 5-day work week schedule – no sundays shop equipped with the newest technology and equipment uniforms provided discounts on products and services work environment osha certified to current air quality standards highly productive shop career advancement opportunities, promote from within ase and state inspection certification reimbursement and all training expenses paid to further your career continued education, manufacturer hands on and web-based training clean and professional work environment competitive hourly rate responsibilities perform work specified on the repair order with efficiency and in accordance with dealership test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. communicate directly with the service advisor so that customers can be informed if any additional service is needed. providing an estimate of time needed for additional repairs executing repairs under warranty to manufacturer specifications qualifications ase certifications are ideal strong automotive background strong teamwork skills background check must have clean & valid driver's licens...
What success looks like in this role: resumen de la posición un delivery manager generalmente es responsable de gestionar la entrega de productos o servicios a los clientes, asegurando que los proyectos se entreguen con éxito, dentro del plazo y el presupuesto establecidos. si bien las responsabilidades exactas pueden variar según la organización, el perfil típico de un delivery manager incluye: responsabilidades comprensión de los conceptos básicos de la gestión de proyectos, incluidos cronogramas, presupuestos, alcance y riesgos. capacidad para trabajar con herramientas de gestión de proyectos como microsoft project o trello. buenas habilidades de comunicación verbal y escrita para interactuar con clientes, personal técnico y otras partes interesadas. capacidad para informar el progreso del proyecto de forma clara y eficaz. capacidad para construir relaciones sólidas con clientes y miembros del equipo. capacidad para trabajar en equipo y colaborar con otros miembros del equipo. un enfoque en la satisfacción del cliente y la entrega de valor. capacidad para identificar problemas y desafíos durante la ejecución del proyecto y proponer soluciones. comprensión básica de cómo identificar y mitigar riesgos en proyectos. capacidad para comprender los objetivos comerciales generales de la organización y cómo los proyectos de entrega encajan en esos objetivos. voluntad de adaptarse a los cambios en las demandas de los clientes y las prioridades organizacionales. se espera que un gerente de entrega trabaje bajo la supervisión de un gerente de entrega con más experiencia. #li-as2 yo...
Job description summary ge healthcare is a leading global innovator in medical technology and digital solutions, with over 100 years of experience in the healthcare industry and approximately 50,000 employees worldwide. we enable clinicians to make faster, more informed decisions through smart devices, data analytics, apps, and services, powered by our edison intelligence platform. we operate at the center of an ecosystem dedicated to healthcare digitalization, aiming to enhance productivity and improve patient outcomes globally. customer facing staff responsibilities responsible for winning business and impacting approaches, projects, and programs within the functional area or affected business organization. the role influences the quality, efficiency, and effectiveness of the team, guided by commercial practices and policies. it involves significant control over commercial priorities and requires high levels of commercial judgment to achieve desired outcomes. roles and responsibilities manage the long-term success of ge’s relationship with a set of accounts to meet customer and ge goals. drive sales growth, define and implement a 1-3 year plan, develop and execute a sales strategy across the product portfolio, and lead large, strategic customer purchases and account teams. develop specialized knowledge of the latest commercial developments in the area and communicate effectively to influence others. contribute to strategy and policy development and ensure delivery within the area of responsibility. maintain in-depth knowledge of best practices, market co...
Job location bogota general office job description sales operations analyst non-management position start date: as soon as possible. work schedule: full-time position. profile: experience as sales data analyst. are you passionate about working for the world’s largest consumer goods company and you want to initiate a rewarding career where the focus is on continuous learning & growth? role overview we are looking for a sales operations analyst to provide analytical and operational support to our commercial team. this role plays a key part in managing sales data, maintaining reporting accuracy, supporting vendor relationships, and enabling business decision-making through dashboards and key performance metrics. key responsibilities: generate and maintain weekly and monthly sales performance reports. manage local databases (primarily using excel). build dashboards and reports using business intelligence tools (e.g., power bi). support operational tasks related to vendor management. define and track key business performance indicators (kpis). about us we produce globally recognized brands and we grow the best business leaders in the industry. with a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. we serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including always, ariel, gillette, head & shoulders, herbal essences, oral-b, pampers, pantene, tampax and more. our community includes operations in approxima...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. we are looking for an experienced aem architect to lead the design, planning, and oversight of enterprise-grade digital solutions using adobe experience manager (aem). this role is crucial in shaping scalable and secure aem implementations that align with technical standards and business objectives. responsibilities - solution architecture: design and document end-to-end aem architectures, including component models, templates, workflows, data flows, and integration layers—ensuring scalability, modularity, performance, and long-term maintainability. - aem platform expertise: strong hands-on experience with aem (sites, assets, forms), including architecture patterns such as headless cms, hybrid, and traditional implementations. deep understanding of aem as a cloud service, ams, or on-prem deployments. - environment setup & configuration: lead the setup and configuration of aem environments (dev, staging, production), define deployment strategies, and guide environment consistency across the lifecycle. - integrations: define technical approaches for integrating aem with third-party systems (crms, dams, analytics tools, ai services). experience with restful apis, osgi services, sling models, and adobe i/o integrations. - security & governance: apply security best practices to aem configurations, user permis...
Overview lorien harmony hall is looking to hire lpns - licensed practical nurses! join the award-winning lorien team and experience first-hand why we are more than a nursing home and assisted living company! apply today! full time benefits rates $28.00 - $35.00 (experience based) pto: 80 hours of vacation, 40 hours of sick (roll-over) 6 personal days 7 paid major holidays - double time paid when worked. carefirst medical package tuition assistance - bridge to your rn! hra fund employee assistance program fsa perks employee discounts earn points, earn rewards professional development attendance rewards referral program same day pay for all employees! responsibilities licensed practical nurses (lpn) must have a kind, patient and empathetic personality as well as a commitment to providing patients with the best possible care. qualifications full time, full-time flex, part time and prn schedule: days, evenings and nights every other weekend availability (saturday and sunday) maryland lpn license, valid and in good standing lorien harmony hall is one of the first all-assisted living communities in maryland and is in the heart of columbia, maryland. we are located on the property alongside its sister facility, lorien columbia. lorien harmony hall is proud to continue providing seniors the care they need while focusing on their quality of life. we were awarded "2019 daily record best retirement community!" recently voted baltimore's best elder care! lorien health services is an equal opportunity employer. all qualified applicants will receive consideration for employment without r...
Description do you want to start a professional career while you're finishing your studies? we welcome you to apply and join procter & gamble 6-12 months product supply internship program in our medellin site! the internship is an annual program dedicated to bringing new talent engineers to p&g and our main goal is to offer full-time managerial positions to our successful interns. meaningful work from day one! we are seeking students who have passion to lead and make things happen, analytical thinkers, problem solvers, and excellent communicators. face real-life situations in a dynamic consumer goods company. responsible for dry laundry operation focus on mu and savings projects work on real business projects e.g. improving production management systems, executing data analyses, building automatizations gain phenomenal, real-life experience in a world-class work environment that uses state-of-the-art technology become part of the product supply team and experience dynamic, international environment - involving interaction with other plants in the region, technical centers and also frequently our customers or suppliers what we offer: responsibilities as of day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager work and be part of a dynamic and supportive environment promote agility and work/life balance for employees, we value every individual and support i...
Join our team we are seeking motivated individuals who want to innovate, achieve, grow, and lead. at our company, we attract and retain top talent by investing in our employees and empowering them to develop their careers. experience the challenges, rewards, and opportunities of working for one of the world’s largest providers of products and services to the global energy industry. job duties and qualifications perform assignments designed to develop professional or technical knowledge and abilities, requiring the application of standard techniques, procedures, and criteria in carrying out a sequence of related tasks. limited exercise of judgment is required on work details and in making preliminary selections and adaptations of alternatives. who we are looking for students in their last semester of stem careers — electronics, science, technology, or similar. interested in gaining work experience in the energy sector. additional information halliburton is an equal opportunity employer. employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual orientation, gender identity, age, veteran status, national origin, or any other protected status. location carretera antigua a cochabamba, santa cruz, campobasso, bolivia (plurinational state of) job details requisition number: 197522 experience level: experienced hire job family: information technology product service line: information technology full time / part time: full time additional loc...
Academic studies: postdoc in: mental health and education. phd in: psychology, organizational development or education. location: universidad de monterrey (udem), san pedro garza garcía, nuevo león, mexico experience and required competencies: citizen science and innovation: proficient in citizen science methods and quintuple helix models for innovation. psychometric expertise: expertise in creating and validating psychometric tools for mental health assessments in educational and healthcare settings, focusing on mental health skills, emotional intelligence, burnout, resiliency, anxiety, soft skills, and their links to employability and professional development. innovative design methodologies: skilled in innovative design methodologies (delphi, scamper, triz, design thinking) for psychometric instruments. international educational initiatives: experience with collaborative online international learning (coil) and evaluating other international educational initiatives' impact on students and educators. psychoeducation and psychotherapy: proficient in psychoeducation and psychotherapy, with a focus on educational program design and stress mitigation to improve mental health. open science and mental health trends: experience with open science practices and familiar with international mental health trends and policies. neuroeducation application: expert in applying neuroeducation principles to enhance learning in health science education and skilled in designing educational interventions based on neuroscientific principles. documentation, publication, and scientific disseminat...
Certified medication technician (cmt) for assisted living position type: part-time days - every other weekend and some fill-in shifts during the week. up to 24 hours per week. pay rate: $19.54 - $22.66/hr (based on experience and shift differentials) our mission of caring extends not only to the individuals we serve but also to our employees. we are committed to superior staffing ratios and require no mandated shifts . responsibilities of a med tech/cna maintaining quality and consistent nursing care for assigned units. qualifications for a med tech/cna current and valid license in rhode island as a medication aide and nursing assistant. what sec offers employees our holistic benefit options encompass your health and wellbeing, your individual and family needs, your professional growth, and more, including: competitive pay, including shift & weekend differentials flexible scheduling options blue cross blue shield health insurance & delta dental insurance for employees working 20+ hours/week 403b employer contribution plan tuition and loan reimbursement career advancement & training opportunities to support individual employee goals free cna training program childcare reimbursement program employee referral bonus why choose sec? we are a non-profit community providing quality care to older adults and people with physical disabilities. trusted care since 1882, we are committed to supporting our community with compassionate and innovative care! saint elizabeth community includes 7 rhode island locations offering apartments fo...
About the role we are seeking an experienced icam engineer to support a state agency customer. as an icam engineer, you will provide engineering support in the implementation and operation of privileged access and identity management tools and solutions. key responsibilities: - analyze information from system users and develop solutions that meet the scope and objectives of the system. - implement identity and access management (iam) frameworks, including business processes, policies, and technologies that facilitate the management of electronic or digital identities. - experience with systems used for iam, including single sign-on systems, two-factor authentication, multifactor authentication, and privileged access management and identity lifecycle management (provisioning and deprovisioning). tech requirements: - 8+ years of experience in a related field. - ability to perform tasks and solve complex technical challenges under limited supervision. - excellent communication and teamwork abilities. - experience with sso (single sign-on) systems, 2fa (two factor authentication), mfa (multi-factor authentication), pam (privileged access management), and icam (identity, credential & access management). favorable qualifications: - familiarity with pam and icam technologies, especially ping and delinea. - strong problem-solving and analytical skills. clearance: - secret clearance required. about working at our company we value diversity in all its forms and recognize it as a true asset to our company. we foster an inclusive environment and promote equal employment oppo...
We are searching for an experienced < > at our central facility. primary duties and responsibilities: < > required qualifications: < > indefinido 0.00 - 0.00 our company provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. #j-18808-ljbffr...
2 days ago be among the first 25 applicants we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hey there! i am laura, a talent analyst looking for people in colombia for a prompt engineer position to work on an international project! the ideal candidate should have solid knowledge of programming languages and significant experience as a senior developer or software architect. they will be responsible for creating, optimizing, and implementing prompts to enhance interaction with ai systems. responsibilities: develop and optimize prompts for ai applications. collaborate with development teams to integrate ai solutions into existing projects. analyze and improve the performance of existing prompts. conduct brainstorming sessions and workshops to explore new functionalities. document processes and solutions clearly and concisely. requirements: minimum of 5 years of experience in software development. advanced english skills. knowledge of ai frameworks and machine learning. ability to work in a team and communicate ideas effectively. experience in software architecture and system design. knowledge of agile project management tools/frameworks. experience with apis and system integration. familiarity with devops methodologies. #midsenior ci&t is an equal-opportunity employer. we celebrate and appreciate the diversity of our ci&ters’ identities and lived experie...
Job title: accounting analyst - accounts payable location: yumbo, vac, co company: goodyear sponsorship and relocation: no sponsorship or relocation assistance available. main responsibilities: the accounting analyst reports to the general accounting coordinator with a primary purpose of providing accurate information for managing and analyzing a segment of the business in accordance with accounting principles, government regulations, and company practices and policies. the analyst is responsible for various closing, accounting, consolidation, and tax reporting activities. key duties include: - preparing reconciliation accounts, analyzing differences, and adding support documentation - registering journal entries during the month and in the month-end closing process - preparing the month-end closing activities to transmit accurate financials in accordance with regional and corporate deadlines - researching and reconciling assigned general ledger accounts in accordance with company policies - preparing final tax reports - providing support to all areas of the company, giving required information on time - supporting tax and project activities - preparing information and analysis requested by internal and external auditors - preparing other information and analysis for special projects (e.g., electronic invoice and payroll) requirements: to be successful in this role, you should have: - bachelor's degree in accounting, finance, or economics - sap experience (user) - advanced knowledge in excel - at least 2-3 years of effective experience in accounting - accounts ...
As a medical sales representative, you will play a crucial role in bringing life-changing medicines to patients who need them most. our team is dedicated to improving the understanding and management of disease through innovative solutions. about us we are a national healthcare company committed to delivering exceptional products that make a meaningful impact on patients' lives. our collaborative environment empowers our sales team to excel and drive success. key responsibilities: 1. product expertise: partner with healthcare professionals and patient care teams to tailor solutions for patient therapy. 2. territory management: work within your designated pharmaceutical sales territory and collaborate with team members and alliance partners for success in the territory. 3. critical thinking: sell in a dynamic health care environment, utilizing critical thinking and strategic mindset to understand the environment (payer, health systems, business) and gain access to customers to make an impact on patients' lives. 4. sales growth: achieve sales growth in territory and deliver strong sales results. 5. entrepreneurial mindset: demonstrate an entrepreneurial mindset to analyze, develop, and grow territory business. basic qualifications: - successfully complete the pre-employment screen. - hold a valid driver's license and possess an acceptable driving record. - demonstrate industry knowledge or ability to communicate effectively with healthcare professionals. - be legally authorized to work in the united states. additional information: we are an equal opportunity employer ...
Job overview we foster a culture of open communication, promoting teamwork and inspiring growth. we support personal goals with flexibility, balancing lifestyle. we develop customized it solutions for missions worldwide. key responsibilities - automated testing experience is beneficial; proficiency in pytest and junit is preferred. - promote public awareness through nist's public github repository while adhering to itar regulations. requirements - 2+ years of experience as a technical expert in similar programs, scope, and complexity. - alternatively, 4+ years of te experience can substitute for a bachelor's degree. - bachelor's degree from an accredited institution in math, science, engineering, statistics, or related field. work environment we strive to maintain a workplace free from discrimination and harassment. our equal employment opportunity policy applies to all aspects of employment....
Job description as a highly skilled infrastructure expert, you will work closely with our latam devops practice to contribute to cloud platforms for globally innovative companies. your responsibilities will include engaging in diverse private and public cloud-oriented projects, participating in enterprise-scale migrations, cloud-native application development, and trending technology initiatives, and building, maintaining, and optimizing ci/cd pipelines for automated deployment and updates. key skills - proficient in aws core iaas and paas services, including iam, vpc, internet gateway, nat gateway, elb, rds, ec2, s3, security groups, acls, and routing tables - skilled in docker, kubernetes (eks preferred) - adept in helm charts and troubleshooting workloads in k8s clusters - good at maintaining existing ci/cd pipelines with tools like jenkins, github, gitlab, or circleci (as a plus) - knowledgeable in infrastructure as code using terraform (preferred) or cloudformation - skilled in scripting languages such as shell or bash - proficient in linux, including administration, command-line expertise, and service debugging - experienced in configuring log collectors and using observability platforms for containerized workloads - familiar with python and tools like prometheus and grafana (would be a plus) - knowledgeable in aft control tower and landing zone (optional) benefits - flexible workplace - work from home, or in any office of your country - equal opportunity employer - an inclusive work environment that values diversity and promotes equal opportunities...
Role overview we are seeking a highly skilled professional to provide exceptional customer support and contribute to shaping our organization's service standards. key responsibilities: 1. deliver outstanding support: address customer inquiries efficiently, adhering to service-level agreements while leveraging our knowledge base to resolve common queries promptly. 2. identify and escalate issues: prioritize customer satisfaction, channel critical feedback to improve our support offerings, and foster collaboration between customers and product/engineering teams. 3. contribute to process refinement: help enhance customer operations to uplift our support and bolster customer retention and revenue. requirements: 1. strong communication skills: possess excellent written and spoken english language proficiency. 2. customer support experience: at least 2 years of experience in various environments, including start-ups and multinational corporations. 3. work schedule: a commitment to a 40-hour workweek, starting at 12:00pm colombia standard time. 4. patient and detail-oriented: demonstrate a genuine passion for delivering unparalleled customer service. 5. independent and adaptable: thrive in a remote, dynamic setting with sharp analytical and critical thinking abilities. 6. familiarity with tools: familiarity with front, intercom, stripe, notion, zapier, g-suite, jira, and zendesk is a plus. why you'll succeed 1. compensation and growth: attractive compensation with structured pay reviews every six months and clear pathways for advancement. 2. culture and work environment: a ...
Position summary "> this is a challenging opportunity for an experienced it professional to lead multiple projects and manage complex technical initiatives. "> key responsibilities "> develop project plans, risk management strategies, and documentation to facilitate effective communication among stakeholders. "> manage project scope, resources, and issues to guarantee timely completion and client satisfaction. "> candidate must have strong communication, leadership, problem-solving, and organizational skills. "> qualifications "> candidate should have at least 7 years of experience in it leadership, including 4+ years of managing multiple project teams. "> candidate must have a bachelor's degree or equivalent experience in a relevant field, such as it or business administration. "> preferred: pmp certification and experience with disaster recovery processes. "> working environment "> candidate will work in a fast-paced, dynamic environment requiring flexibility and responsiveness. "> benefits "> this role offers a comprehensive benefits package, including health plans, paid time off, holidays, wellness programs, tuition assistance, and recognition for outstanding performance. "> eeo statement "> we are committed to diversity and equal opportunity employment, with accommodations available for applicants with disabilities....
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