Currently, teltonika de colombia is looking for an iot solutions engineer specialist to join our bogota, colombian office. in this position, you will belong to teltonika telematics technical support team. teltonika’s telematics business unit develops...
Biocatch is the leader in behavioral biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. biocatch’s mission is to unlock the power of behavior and...
Overview: we are looking for a front-end staff software engineer (full-time contractor) based in south america to join us on our mission to help people learn! this is a great opportunity to work with an amazing team and drive the technology of learning products and platforms. we operate in a highly collaborative environment with product and design to build experiences that matter to our customers. at nerdy, engineers do not just write code; they actively participate in the conversation on what and how to build the systems and solutions that matter to our customers. if you love your customers as much as we do, we'd love to hear from you. the staff engineer will assume a dual role as a technical leader and a visionary for our highly complex and high-performing user interfaces. in this capacity, they will not only provide technical guidance and mentorship to the team but also play a pivotal role in shaping and driving the overarching vision of our user experience architecture. about nerdy: at nerdy (nyse: nrdy) - the company behind varsity tutors - we’re redrawing the blueprint of learning. our live + ai™ platform fuses real-time human expertise with proprietary generative-ai systems, setting a new bar for measurable academic impact at global scale. we recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. in an era where great employees can deliver 10-times the leverage of the merely good, we back those who ...
Requisition id: 231525 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose we are looking for creative, self-starting, results-oriented, highly motivated individual with attention to details and excellent problem-solving skills. the incumbent need to be able to multi-task and work in a fast paced and agile environment. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. development and support of an integration layer and tax reporting web-based application understanding datadog, splunk, dynatrace, jenkins, kubernetes, cloud-based deployment knowledge preferred. support the development, delivery, and continuous improvement of complex analytics solutions to ensure high quality, depth of analysis, and clear communication of insightful result. ability to manage multiple competing priorities and thrive in an agile environment. comfort and curiosity when working on data of financial products. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adheren...
Purpose & overall relevance for the organization: ensuring correct and daily execution of key responsibilities in the adidas gbs according to the requirements of the company accounting manual for specific area of responsibility. general functional expert with responsibility for processes and the delivery of services with his/her team. key responsibilities: • ensure team’s management including coaching, training, motivation and performance appraisal guidance; • supervise the daily operations by adhering to the agreed slas towards the business partners; • ensure good relationships with business partners and the global functional team on a proactive basis; • develop and report relevant kpi’s for area of responsibility; • ensure that kpi’s are maintained, achieved and reported in a correct and timely manner; • generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work; • problem analyses and proposal or assessment of solutions, and respective implementation. knowledge, skills and abilities: • complete familiarity with microsoft office or equivalent tools; • solid knowledge in the use of sap fi is an advantage; • solid knowledge in accounting area; • ability to read, write and communicate in english in a business setting; • ability to work independently; • ability to pay close attention to detail.; • problem solving and analytical skills; • hands-on attitude; • self-motivated and self-directed individual; • good communication skills / good team player; • team management skills. req...
Treasury front office analyst - americas our treasury front office americas manager is searching for its next treasury front office analyst, who will have the mission to support operating companies in the americas region. the purpose of the role is to support the treasury front office manager with the operational service delivery of treasury activities to the group. this position provides an opportunity to shape success in treasury and financing across the regional business as the organisation continues to grow and the treasury team responsibilities continue to increase, and treasury activities increase in complexity. the role will be supporting 12 business units (argentina, chile x2, peru x2, colombia, bolivia, costa rica, panama, caribbean, daimler x4) plus any newly acquired business units in the future. among the main functions to be performed are: execute fx hedging in the region according to the group policy or any exception approved by the group for the market ensuring compliance with external regulatory and internal policy requirements support the maintenance of core banking relationships with the banks support in treasury projects implementation, new initiatives and following up with the markets. efficiently manage approved fx hedging strategy and optimize foreign exchange in the region monitoring of bank contracts with local businesses (ex. related to fx credit lines) constant analysis of fx rates vs central bank rates in order to negotiate better spreads monitoring of local funding costs to keep them within the group´s targets. coordination of srcs management act...
Run campaigns that redefine how the world stays step into a role where your digital marketing skills can shape how the world experiences modern stays. work with international teams, launch global campaigns, and help redefine hospitality in a connected world. job description as a campaign marketing specialist , you’ll execute and optimize multi-channel digital campaigns across paid search, display, and social platforms. working with global teams, you’ll manage budgets, track performance, and deliver data-driven insights to improve campaign impact for both b2b and b2c audiences. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm work setup: work from home / remote exciting perks await! 5 days work week indefinite term type contract weekends off work from home arrangement 20 vacation days in total (5 leaves convertible to cash) prepaid medicine fully-customized emapta laptop and peripherals direct exposure to our clients career growth opportunities diverse and supportive work environment prime office locations - bogotá and medellin unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar ) the qualifications we seek 2+ years skilled paid media professional with strong background in managing paid media campaigns agency experience , considered an advantage solid understanding of strategy execution for both b2b and b2c audiences experience in the hospitality industry, preferred but not required deep knowledge of paid media channels to support business goals proficiency...
Simplifying care through smarter solutions health note is changing the game in healthcare with ai-powered solutions that simplify patient data management . like a maestro orchestrating harmony, their tools streamline patient intake, automate real-time transcription, and integrate seamlessly with ehr systems. by eliminating inefficiencies and enhancing care delivery, health note empowers clinicians to focus on what truly matters—their patients’ well-being. job description as a zendesk support representative , you will ensure seamless integration of health note into client operations. you’ll triage and resolve customer questions, configuration changes, and bug investigations while providing strategic guidance to maximize platform value. join the professional services team to enhance customer onboarding and support their journey toward operational success. snapshot of your new career employment type: indefinite term contract shift: monday to friday | 8:00 am to 5:00 pm (est or pst) your ticket to a balanced life 5 days work week 20 vacation days in total fully-customized emapta laptop and peripherals indefinite term type contract direct exposure to our clients diverse and supportive work environment free upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar ) the building blocks of excellence at least 1 year of experience in a technical or support role , particularly with saas products . proficiency in customer support software, specifically zendesk and jira (required). strong time management skills, ability to perform well u...
Job summary we are looking for creative, self-starting, results-oriented, highly motivated individual with attention to details and excellent problem-solving skills. responsibilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - development and support of an integration layer and tax reporting web-based application - understanding datadog, splunk, dynatrace, jenkins, kubernetes, cloud-based deployment - support the development, delivery, and continuous improvement of complex analytics solutions - ability to manage multiple competing priorities and thrive in an agile environment. desired requirements - this role requires to support the ongoing/upcoming projects for the corporate landing technology groups. - the individual should be ready to work in the flexible hours that should meet the apac/uk business hours. - the working knowledge of loan iq product would be an added advantage to the role. - the working knowledge of sql server studio and python benefits scotiatech is a business unit within scotiagbs, a scotiabank group company located in bogota, colombia. the scotiatech hub was created to support different technology systems and processes of the bank. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdie...
Job summary at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. as a part of reliability operations, you will work in a team which strives to identify, respond and mitigate platform incidents. is your eye twitching when something breaks and you already have a list in your head of possible improvements? this is the place you're looking for. qualifications - you have an engineering or support background and passion for it with at least 1 year of prior experience in the same or similar jobs - you have an experience with tools for monitoring systems (grafana, prometheus, newrelic, graylog, kibana, elasticsearch, opensearch…) - you have a strong system-thinking and problem-solving mindset - you are genuinely interested into how things work, and driven when they don't - you have strong analytical and investigative skills combined with the ability to navigate through substantial amounts of data to gather critical information in a timely manner - you are genuinely interested in site reliability and want to learn about mitigation tactics - hands-on knowledge of a system administration tasks are an advantage, but not a prerequisite - you can speak fluently to clients, and colleagues alike, and have great command of english - you can exhibit an advanced level of teamwork, excellent communication skills and a high degree of independence - you a...
Technical support engineer - serve as a critical link between customers and internal teams, ensuring seamless resolution of technical issues. required skills and qualifications: - relational databases: proven experience with relational databases and sql, along with proficiency in handling mongodb for troubleshooting. - api integration: experience troubleshooting api integrations and familiarity with tools like postman is an advantage. - communication: ability to understand complex workflows and effectively communicate solutions across r&d;, product, and customer-facing teams. - cross-functional collaboration: experience working with remote team members, including those based in the u.s. and israel, successfully collaborating across different time zones. - analytical skills: excellent analytical abilities with a strong customer-centric mindset. - adaptability: self-motivated, quick learner, adaptable, and an effective team player. benefits: - competitive compensation package. - flexible workplace and career coaching. - collaborative culture that values diversity and inclusion. others: we welcome applications from candidates belonging to historically underrepresented or disadvantaged groups. accommodations are available during the recruitment process. please reach out to hr for assistance. tipalti champions inclusive teams where every voice counts....
The role are you interested in being challenged and appreciated while embarking on a dynamic career? do you want to work in an environment where colleagues become friends and managers actively coach and partner with you for success? do you thrive in an environment where creativity and ambition are valued? you will build direct relationships with customers while working with channel partners to maximize new sales opportunities and renewals within your territory. you will manage all aspects of the full sales cycle to help customers reach their business goals. you will position and sell the entire digital infrastructure portfolio. you will seek to understand our customers’ business challenges and advise on the value derived from our solutions to address their pains. you will become a trusted advisor to help our customers with their immediate needs, as well as their long term goals. you will accurately forecast your monthly, quarterly, and annual revenue streams; driving growth in your account base. you will be responsible for driving new business, as well as fostering your account base. please note that our team is centrally located in dallas, tx. the culture of our team is collaborative. teamwork is expected, supported, and valued. for this reason, the role requires the employee to be onsite daily. working from home is allowed during mandated restrictions. what you’ll bring goal-oriented and motivated by performance rewards seek to achieve and exceed annual sales goals a strong collaborator with internal and external stakeholders 3+ years of b2b selling experience in a simila...
Job description the services engineer, gis position involves delivering expert technical support for the deployment and installation of nice products. this role focuses on providing high-level assistance during day 1 of product implementation, ensuring smooth and efficient operations. about gis: the gis (global implementation support) team collaborates with approved business partners (bps) and nice engineers to address “day 1” support cases. “day 1” refers to the period between the start of the project and the system's transition into production. this team is dedicated to resolving issues that arise during this critical phase, ensuring a successful and timely launch. qualifications technical expertise: serving as a key resource for resolving complex technical issues related to nice products, utilizing in-depth knowledge of nice products and associated technologies. support for installers and business partners: offering expert support to business partners and external installers to facilitate successful product deployments and minimize downtime. collaboration with internal teams: working closely with level 3 support and research & development teams to address and resolve high-level technical challenges, contributing to effective problem resolution. log analysis and action plans: conducting detailed analysis of logs to identify issues and develop actionable plans to address them, improving the efficiency of problem resolution. communication and presentation: participating in meetings with internal and external stakeholders to provide updates on technical issues and actio...
Job description as a senior leader in external engagement and communication, you will play a critical role in building strong relationships with key stakeholders, including media, donors, and partners. - develop a comprehensive communication strategy that supports the organization's functional and national objectives. - provide strategic leadership to ensure delivery of expected results on key functional areas, including executive communications, grant/local donation and in-country partnership and resource acquisition, brand & content development, mass & digital media engagement, and reputation risk & emergency communications. key responsibilities: 1. lead the development and implementation of an integrated communication and external engagement strategy. 2. collaborate with senior leaders and other departments to ensure alignment and effective cross-function coordination. required skills and qualifications the ideal candidate will possess: - a master's degree in media studies, journalism, mass communication, english, or a related field. - at least 5 years of experience in communications leadership, with a proven track record of developing and implementing effective communication strategies. - excellent skills and knowledge in creative storytelling, corporate communications, marketing, and brand management. - experience working with a humanitarian organization or involved in humanitarian work is an advantage. benefits we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. others if you are passionate a...
Joining henley & partners as the leading global citizenship and residency advisory firm for over two decades, henley & partners helps clients navigate the complex landscape of investment migration and citizenship planning. why choose henley & partners? global impact: make a difference by helping individuals and families access new opportunities and secure a brighter future through alternative citizenship and residency options. cutting-edge expertise: join industry pioneers providing innovative solutions and exceptional service through an extensive international network. dynamic culture: work in a multicultural and inclusive environment with over 40 offices worldwide, fostering collaboration and personal growth. continuous learning: benefit from ongoing professional development, training programs, and industry conferences to enhance your skills. impactful projects: engage in high-profile projects that shape the future of investment migration and global mobility. work-life balance: enjoy flexible working arrangements and benefits that support your well-being. ...but that's enough about us, let's talk about you! as a private client advisor , you’ll be an ambassador for h&p by establishing and strengthening relationships with intermediary and direct clients. your primary focus will be converting leads into client cases by delivering exceptional customer service, providing a premier onboarding experience, and offering world-class advisory services to both new and existing clients. responsibilities: raise awareness about h&p's services and solutions by proacti...
Job opportunity: supply fp&a; analyst this is an exciting role for a junior fp&a; analyst to support the financial performance and strategic decision-making for our tequila & mezcal plants. the successful candidate will be responsible for supporting the integrity and timeliness of month-end closes and reporting, assisting in continuous improvements in financial and operational processes, and helping to identify insights that drive value. we are looking for a detail-oriented and analytical individual with strong communication skills who can work effectively in a fast-paced dynamic environment. key responsibilities: - prepare and process journal entries for monthly capitalization of biological assets. - prepare and process journals of expenses that affect balance sheet accrual accounts. - perform manual journals specific to agriculture entities to ensure proper accounting. - analyze expenditure variation for each area versus budget and previous year. - analyze detailed variations by type of expenditure, productive process, and agricultural area. - analyze operational results for agriculture entities. - proactively participate in month-end close, reporting in accordance with internal and group timetable. - ensure completeness and accuracy of financial reporting process. - support discussions with the agriculture team and provide vital information for decision making. requirements: - bachelor's degree in finance, economics, accounting, or business. - understanding of financial statements and financial planning. - ability to synthesize financial data into clear and action...
At world vision international, we are committed to helping the most vulnerable children overcome poverty and experience fullness of life. our team is dedicated to providing strategic leadership for external engagement and communication, ensuring alignment with our partnership global standards and policies. senior external engagement and communication manager this role plays a critical part in our organization's efforts to build strong relationships with key stakeholders, including media, donors, and partners. as a senior external engagement and communication manager, you will lead the development and implementation of an integrated communication and external engagement strategy that supports our functional and national objectives. you will be responsible for: - developing and executing a comprehensive communication plan that includes executive communications, grant/local donation and in-country partnership and resource acquisition, brand & content development, mass & digital media engagement, and reputation risk & emergency communications. - providing strategic leadership to ensure delivery of expected results on key functional areas, including executive communications, grant/local donation and in-country partnership and resource acquisition, brand & content development, mass & digital media engagement, and reputation risk & emergency communications. - liaising with senior leaders and other departments to ensure alignment and effective cross-function coordination. the ideal candidate will have: - a master's degree in media studies, journalism, mass communication, engl...
About the role nu is a digital banking platform that empowers people in their daily lives by reinventing financial services. we are looking for a talented market & liquidity risk senior analyst to join our team. key responsibilities: - translate risk management business needs into concrete processes, models, and tools that solve problems. - automate activities to make more efficient the market and liquidity risk procedures. - present results of data analysis to different audiences. - develop the process to create and manage the market and liquidity risk framework for colombia. - refine and improve the process and tools to calculate and manage risk metrics. - create metrics and dashboards that work as early alerts and decision-making tools. - show a highly analytical profile for financial and risk analysis. - ensure sustainable business growth by working closely with the first line of defense. requirements: - bachelor's degree in engineering, economics, math, statistics, physics or related fields. - 4-5 years of experience in similar job positions managing market & liquidity risk in the colombian capital markets. - high analytical/quantitative profile for risk / pricing analysis. - deep knowledge of market risk models, liquidity risk, counterparty risk, and financial instruments pricing techniques. - good coding skills (sql, python, r, scala or other similar programming languages will be considered an advantage). - advanced or fluent english level, and familiarity with technical market risk terminology. what we offer: - equity at nubank - health insurance - vacations ...
Job summary at covergo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. responsibilities - work with clients and technical resources to identify their business problems and develop the right approach and analytical solution - plan and design simple to semi-complex business processes and system modifications - make recommendations to improve and support business activities - gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties - create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design - develop business requirements documents/user stories to support the required modifications - may plan, allocate and monitor work of other business analysts - understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills - assist in providing time estimates for project related tasks - aid in updating process and procedural documentation - develop basic understanding of technical development cycle of mobile application or web portals - support qa, uat and release phases of the project via defect analysis, change maintenance, etc. - any other task that may be assigned qualifications - minimum 5 years of experience as business analyst - a degree in bu...
Biocatch is the leader in behavioral biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. biocatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. today, biocatch counts over 25 of the top 100 global banks as customers who use biocatch solutions to fight fraud, drive digital transformation, and accelerate business growth. with over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, biocatch continues to innovate to solve tomorrow’s problems. for more information, please visit come join the dynamic technical support team at biocatch operations and play a key role in facilitating and managing technical support and monitoring. let your skill shine and be part of a team that ensures biocatch’s service continuity while delivering a seamless top-class service to our valued customers. main responsibilities: - monitor our systems, and spot common trends and underlying problems. - gather technical information, investigate issues, resolve, and escalate priority problems. - provide reliable solutions to critical and high-impact customer issues. - enrich our tutorial documents, to nurture extended self-service capabilities of our external and internal customers. - work closely with our developers and technical teams to solve customer’s problems efficiently and improve our product. - communicate with our customers, about maintenanc...
Are you a tech-savvy problem solver with a passion for excellent customer service? we want you! position: 1099 contract satellite installer location: nationwide - work anywhere in the usa what you’ll do: - install satellite internet systems at customer locations - ️ mount satellite dishes on roofs or other suitable spots - run cables and connect equipment for perfect signal reception - configure and program satellite receivers - ️ test and troubleshoot to ensure everything’s working smoothly - provide top-notch customer service and answer questions - educate customers on using their new satellite systems what you need: - strong knowledge of telecom systems and equipment - experience with fiber splicing and low voltage cabling - ️ skilled with hand tools and network installation (cisco routers a plus!) - excellent problem-solving skills - ️ great communication abilities - ability to work independently or as part of a team - ️ previous experience as a service technician is a bonus perks: - competitive pay per completed installation - all necessary training provided - opportunities for career growth in a dynamic industry ready to elevate connectivity across the nation? apply now and become a part of our stellar team! go here to apply: starlinkinstallationpros (dotcom) /installers - ladder capable of 3 stories - tools for facilitating a starlink install - ability to climb on roofs - carry your own liability insurance - be authorized to work in the united states - 1099 contract work. - no taxes taken out. you keep 100% of what you make. ...
We’re here to make real estate transactions simpler. we do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. we’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. with the diverse landscape of the real estate industry, we want diverse talent! we want to celebrate each other’s individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that. lone wolf is looking to hire a software developer skilled with constructing web applications using ruby on rails and react. you will serve as a member of our development team supporting the delivery of new and existing web apps for the real estate industry. your work will focus on developing apis that are performant, well tested, well documented, and maintainable as well as build a responsive modern frontend in react that uses those rest apis. this position is in colombia. responsibilities - write clean, performant code for our current and future web apps - work with development team to implement new features, develop new products, and address bugs - work within an agile environment to plan and deliver work incrementally - develop high quality maintainable and scalable saas solutions in the ruby on rails and react technology stack - collaborate with product owners, architects, and other software engineers to deliver key business objectives - deliver an exceptional user experience to our customers, through the delivery of products and service...
We are looking for self-motivated, task-oriented candidates able to operate in a busy and fast-paced environment. a team player with a willingness to learn new concepts and tasks in a customer service setting. must have computer experience and knowledge. pay: $17/hr. about the job schedule: 8-hour shift supplemental pay types: bonus pay responsibilities - maintain a cheerful demeanor and develop positive rapport with clients, staff, and community resources involved in home care services. - deliver exceptional customer service and address all requests promptly. - stay informed of relevant regulations. - communicate effectively with branch and corporate staff. - complete onboarding for new employee applicants efficiently. - conduct new hire training and coordinate ongoing in-service training for staff. - coordinate with the service team to meet staffing needs. - review and submit field staff documentation accurately and timely. - maintain up-to-date employee and client records, both electronic and paper. - order office supplies. - communicate issues or complaints to the branch manager. - ensure confidentiality of private and health information. - participate in special projects and trainings as needed. - perform other duties as assigned. education and experience - high school diploma or ged. - at least 2 years of office experience preferred. - recent experience in home health care or medical staffing required. benefits - earned time off - medical, dental, and life insurance - weekly paychecks - competitive pay - dynamic, family-like work...
The associate director of forensics & compliance at control risks is a key leadership role focused on enhancing our forensic investigations and compliance offerings in the marketplace. this position demands a sophisticated understanding of the regulatory frameworks applicable to our clients, as well as an advanced skill set in managing and executing investigations and compliance-related projects. as an associate director, you will have dual responsibilities: ensuring the delivery of high-quality forensic and compliance projects while simultaneously driving business development efforts in this critical area of our service portfolio. your work will involve collaborating with clients to identify risks, design mitigation strategies, and implement effective solutions. key responsibilities: - lead and manage forensic investigations and compliance projects, ensuring that deliverables meet the highest standards of quality and client expectations. - engage with clients to develop a deep understanding of their unique compliance challenges, subsequently advising them on best practices and tailored solutions. - actively participate in business development activities, including the identification of new business opportunities, and the management of existing client relationships. - contribute to the development of strategic initiatives aimed at enhancing control risks' reputation and presence in the forensics & compliance market. - mentor and provide guidance to junior team members, fostering an environment of continuous learning and professional development. qualifications: ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: - support direct customer support teams, business partners and customers globally to address the related product issues and resolve high-level issues acting as a level 2. - maintain quality and on-going internal and external communication throughout your analysis. - provide high level of support and minimize r&d; escalations. - prioritize daily missions/cases and mange critical issues and situations. - contribute to the knowledge base, document troub...
On behalf of tipalti , sd solutions is looking for a talented technical support engineer to step onto a fintech unicorn rocketship! as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. responsibilities: - take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. - lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. - provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. - diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. - work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. - identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and ...
Solution engineer – japanese (relocation provided) curious about what it’s like to work at the world’s number 1 discovery platform as a japanese solution engineer ? we’re glad you asked! what is the key purpose of a solution engineer? the solution engineer works closely with their business counterparts in sales and account management to drive success for taboola’s worldwide advertisers. they are responsible for proactively onboarding new advertisers, monitoring delivery and performance across a book of business and can be tapped for client meetings/engagements with their counterparts to consult on in-depth technical recommendations, best practices, and optimization strategies. additionally, this role serves as a point of contact to address any technical issue/concern within their book of business. the solution engineer possesses great communication & presentation skills and ability to understand all technical aspects, client’s goals, and objectives. should be a fast learner, technical, and should be able to ramp up on the changing needs of the platform. continuous learning and adaptability to change are critical parts of the job. what skills and qualifications do i need? for this role it is essential that you: - fluency in japanese is a must. - b.tech/ b.e/ bsc. it graduates with at least 3 years of experience in technical solutions or support roles, preferably in the ad tech industry with hands-on experience. - experience with the ecosystem of ad networks, dsps, audience targeting and technology, online measurement, ad operations, and ad buying. - experien...
Company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we brin...
We are seeking an mid-market sales representative in colombia. this is a remote role that will involve periodic travel within colombia, peru, and argentina. at first advantage (nasdaq: fa), people are at the heart of everything we do. from our custom...
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