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Agente bilingüe (tiempo completo) ubicación: medellín, antioquía / puerto seco tipo de empleo: tiempo completo (40 horas/semana) tipo de contrato: término indefinido horario: lunes a viernes rango salarial: $2'850.000 resumen de la vacante buscamos un agente bilingüe para brindar apoyo administrativo a firmas de abogados y oficinas de proveedores médicos en ee.uu. las responsabilidades incluyen: - contestar y realizar llamadas en inglés - manejo de calendario y agendamiento de citas - manejo de documentación - comunicación profesional y educada con clientes y miembros del equipo requisitos: - nivel de inglés b2 - actitud proactiva y orientada al cliente sobre nosotros: profesor x visión: convertirnos en la empresa de contratación de personal bilingüe más reconocida entre médicos y abogados en ee.uu., con un objetivo de 1,000 empleados en colombia para 2026. misión: ayudar a médicos y abogados a contratar personal motivado en colombia, proveyendo talento calificado para alcanzar sus objetivos empresariales. beneficios de unirte a nuestro equipo - excelente ambiente laboral - pago competitivo - mejora continua del inglés - valoramos las opiniones de nuestro equipo - oportunidad de crecimiento profesional - destacamos la calidad de la mano de obra colombiana objetivos de rendimiento - ejecutar responsabilidades administrativas con atención al detalle y eficiencia - programar reuniones y brindar soporte a clientes y miembros del equipo - comunicarse de manera profesional a través de correos electrónicos - manejar información sensible de forma confidencial comp...
🌐 ¡estamos buscando agentes de servicio al cliente!🌐 📍 ubicación: murano - calle 40sur # 41-44, envigado 🕒 horario: disponibilidad completa de lunes a domingo, 24/7, con 2 días libres a elección de operaciones ¿quiénes somos? somos un equipo especializado en el manejo de solicitudes de remolque y asistencia en carretera para nuestros socios de servicio. como network solutions agent, jugarás un papel clave equilibrando las necesidades de nuestra empresa, proveedores, socios y clientes. 📢 responsabilidades: ✔ atender llamadas de proveedores de servicio de manera rápida, amigable y eficiente ✔ resolver dudas sobre trabajos y asistencia con la aplicación. ✔ gestionar problemas complejos escalándolos al equipo de red cuando sea necesario ✔ negociar tarifas adicionales y realizar investigaciones sobre solicitudes específicas ✔ desescalar clientes molestos mediante escucha empática y soluciones beneficiosas 🔍 ¿qué necesitas? ✅ inglés b2 ✅ 6 meses de experiencia en customer service ✅ actitud positiva y proactiva ✅ habilidades comunicativas y escritas ✅ disponibilidad 24/7 con turnos rotativos 🎯 ¿qué ofrecemos? ✨ 2 días libres a la semana ✨ capacitación totalmente paga ✨ remuneración competitiva, más recargos dominicales, nocturnos y auxilio de transporte ✨ oportunidades de crecimiento dentro de la empresa ✨ contrato indefinido y directo con nosotros 🚀 ¡Únete a nuestro equipo y sé parte de la mejor experiencia en asistencia en carretera! 🚀...
Job description as a cloud infrastructure manager, you will lead the strategic direction, implementation, and optimization of our client’s cloud and devops capabilities within a large-scale platform engineering initiative. you will be responsible for guiding technical teams in designing, securing, and automating infrastructure across multi-cloud environments. this role blends hands-on technical expertise with leadership responsibilities—driving best practices in devsecops, ensuring compliance through infrastructure as code, and enabling operational excellence through robust ci/cd pipelines. you will work closely with architects, engineers, and stakeholders across globally distributed teams to deliver secure, scalable, and high-performing cloud solutions that directly support a multi-year digital transformation. your impact - lead the evolution of enterprise-grade ci/cd pipelines by embedding security-first principles across all stages of the software delivery lifecycle - architect and oversee the provisioning of cloud-native tools to automate ops, enhance scalability, and reduce manual overhead - ensure infrastructure consistency, compliance, and traceability by driving adoption of infrastructure as code using terraform - champion the implementation of devops practices - collaborate closely with solution architects, devops engineers, and agile delivery teams to embed security and performance from inception to deployment - define, track, and communicate devops kpis to measure adoption, impact, and areas for continuous improvement - serve as a technical leader and chang...
🌟 ¡Únete como logistics sales agent! 🌟 📌como logistics sales agent, serás el primer punto de contacto con clientes interesados en transportar sus vehículos. tu trabajo será cerrar ventas por teléfono, ofreciendo las mejores soluciones para sus necesidades de transporte. tus principales responsabilidades incluyen: - realizar llamadas salientes a clientes potenciales que han solicitado información sobre el servicio. - negociar tarifas y cerrar acuerdos de transporte asegurando la mejor experiencia para el cliente. - responder consultas y resolver dudas sobre el proceso de envío de vehículos. - hacer seguimiento a los clientes para garantizar que el servicio se cumpla de manera eficiente. - trabajar con objetivos y comisiones, optimizando cada llamada para generar más ventas. 🌟 ¡Únete a nuestro equipo y comienza a construir tu futuro con nosotros! 🌟...
Svelte training, a us company, who’s been around for more than 10 years is looking for excellent home based bilingual customer support agents. through the years, it has grown from a private fitness service into a global health, wellness, and media company that serves millions of clients worldwide. from health and fitness e-books to high-end supplements and skin care svelte delivers products that help people live their best lives. if you care about improving people’s lives and you love support, then you are in the right place. svelte is looking for spanish bilingual customer support agents who act as the liaison between customer and company. the individual will answer questions and concerns via email and phone call. the agent will analyze and resolve customer inquiries (related to refunds, subscriptions, cancelation requests, download concerns or the orders status) and use the tools available to him/her to properly respond to the customers within a timely manner, offering a one time resolution to maximize customer satisfaction. success criteria the individual is a team player and takes pride in helping customers. they are patient, show empathy and understand the importance of effective communication. the individual understands their customers’ needs and advocates for them when necessary. they are naturally solution oriented and eager to provide efficient and rapid answers with confidence and will ask for help, if necessary. qualifications - must have at least 1-2 years of customer support experience - good communication skills (written and verbal) - ability to multi...
Bilingual agent - tiempo completo (lunes a viernes) 40h tipo de empleo: tiempo completo (40 hrs/semana) tipo de contrato: término indefinido horario: lunes a viernes modalidad: presencial ubicación: medellín, antioquía / puerto seco rango salarial: $2'850.000 resumen de la vacante: ¡Únete a nuestro equipo como agente bilingüe! buscamos un profesional proactivo que brinde apoyo administrativo a firmas de abogados y oficinas de proveedores médicos en ee. uu. tus responsabilidades incluirán contestar llamadas en inglés, gestionar calendarios, agendar clientes y manejar documentación. si posees un nivel de inglés conversacional y habilidades comunicativas excepcionales, ¡esta oportunidad es para ti! sobre profesor x: nuestra visión es convertirnos en la empresa de contratación de personal bilingüe más reconocida entre médicos y abogados en ee. uu., con la meta de emplear a 1.000 personas en colombia para 2026. nos dedicamos a ayudar a estos profesionales a contratar personal calificado y motivado en colombia. ¿por qué trabajar con nosotros? - ambiente laboral positivo: disfruta de un equipo amigable y colaborativo. - desarrollo profesional: mejora tu inglés mientras trabajas. - crecimiento constante: sé parte de una empresa en expansión que destaca la mano de obra colombiana. - beneficios competitivos: salario atractivo y horario de trabajo de lunes a viernes. objetivos de rendimiento: - ejecutar responsabilidades administrativas con la máxima atención al detalle y eficiencia. - contestar llamadas, programar reuniones y ofrecer soporte a clientes y miembros del eq...
🧾 posición: auxiliar de nómina (payroll associate) 📍 modalidad: 100% presencial 📅 horario: lunes a viernes, con disponibilidad entre 8:00 a.m. y 8:00 p.m. (el horario asignado estará dentro de esta franja, sin superar las 44 horas legales semanales) 💰 remuneración competitiva 📝 descripción del cargo: como auxiliar de nómina, serás responsable de procesar los pagos de los empleados mediante la recopilación de datos de nómina y hojas de tiempo. tus funciones incluyen verificar horas trabajadas, aplicar deducciones y emitir comprobantes de pago, además de mantener actualizados los registros de nómina. también gestionarás actualizaciones en cuentas bancarias para depósitos directos, préstamos y otros ajustes necesarios. este rol requiere una persona muy detallista y organizada, ya que trabajarás con clientes que manejan diferentes volúmenes de empleados. el objetivo principal es garantizar que todas las nóminas se procesen correctamente y a tiempo. 🎯 habilidades y requisitos: excelente comunicación nivel de inglés b2 o superior trabajo en equipo experiencia en contabilidad (plus) 💼 esta vacante es con nuestro cliente más grande y ofrece oportunidades reales de crecimiento a mediano y largo plazo. ¡Únete a un equipo profesional y dinámico! 💙🧡🐺...
🌐 ¡estamos buscando agentes de servicio al cliente!🌐 📍 ubicación: murano - calle 40sur # 41-44, envigado 🕒 horario: disponibilidad completa de lunes a domingo, 24/7, con 2 días libres a elección de operaciones ¿quiénes somos? somos un equipo especializado en el manejo de solicitudes de remolque y asistencia en carretera para nuestros socios de servicio. como network solutions agent, jugarás un papel clave equilibrando las necesidades de nuestra empresa, proveedores, socios y clientes. 📢 responsabilidades: ✔ atender llamadas de proveedores de servicio de manera rápida, amigable y eficiente ✔ resolver dudas sobre trabajos y asistencia con la aplicación. ✔ gestionar problemas complejos escalándolos al equipo de red cuando sea necesario ✔ negociar tarifas adicionales y realizar investigaciones sobre solicitudes específicas ✔ desescalar clientes molestos mediante escucha empática y soluciones beneficiosas 🔍 ¿qué necesitas? ✅ inglés b2 ✅ 6 meses de experiencia en customer service ✅ actitud positiva y proactiva ✅ habilidades comunicativas y escritas ✅ disponibilidad 24/7 con turnos rotativos 🎯 ¿qué ofrecemos? ✨ 2 días libres a la semana ✨ capacitación totalmente paga ✨ remuneración competitiva, más recargos dominicales, nocturnos y auxilio de transporte ✨ oportunidades de crecimiento dentro de la empresa ✨ contrato indefinido y directo con nosotros 🚀 ¡Únete a nuestro equipo y sé parte de la mejor experiencia en asistencia en carretera! 🚀...
Please submit your resume in english - we can only consider applications submitted in this language. only applications of candidates with mexican citizenship will be evaluated for this role in compliance with the provisions of article 7 of the federal labor law. note: by applying to this position you will have an opportunity to share your preferred working location from the following: mexico city, cdmx, mexico; buenos aires, argentina; são paulo, state of são paulo, brazil; santiago, chile; bogotá, bogota, colombia. minimum qualifications: - bachelor's degree or equivalent practical experience. - 5 years of experience project managing and delivering technical solutions. - 5 years of experience managing and delivering data-driven or ai-powered solutions, including at least 5 years in a customer-facing technical role. - experience in at least one of the following domains: generative ai and process automation (designing agentic workflows with tools like langchain) or implementing ai solutions within contact center environments. - ability to communicate in english fluently to collaborate with international clients and teams. preferred qualifications: - experience optimizing large language models (llms) using techniques like retrieval-augmented generation (rag), fine-tuning, and building prototypes. - experience mapping business processes to agent-based automation solutions. - experience designing data analytics pipelines and using deep learning frameworks like tensorflow, pytorch, or jax. - knowledge of contact center ai solutions and experience with major ccaas platform...
¡Únete a nuestro equipo como agente bilingüe! tipo de empleo: tiempo completo (40 horas/semana) horario: lunes a viernes (fines de semana libres) salario: $2,850,000 al mes idioma: inglés (obligatorio) modalidad: presencial ubicación: bogotá, cundinamarca (complejo logístico san cayetano) resumen de la vacante: como agente bilingüe, serás fundamental en el apoyo administrativo a firmas de abogados y proveedores médicos en estados unidos. tus responsabilidades incluirán: - contestar llamadas en inglés de manera profesional. - manejo de calendarios y programación de citas. - organización y gestión de documentación. buscamos a alguien con un nivel de inglés conversacional que demuestre una comunicación educada y profesional, tanto por teléfono como por correo electrónico. si te apasiona el servicio al cliente y la organización, ¡este es el lugar para ti! sobre profesor x: nuestra visión es convertirnos en la empresa de contratación de personal bilingüe más reconocida entre médicos y abogados en ee. uu., con el objetivo de emplear a 1,000 personas en colombia para 2026. nuestra misión es facilitar la conexión entre estos profesionales y el talentoso personal de colombia. ¿por qué elegir profesor x? - un excelente ambiente laboral donde todos son amigables. - salario competitivo y un horario de trabajo equilibrado (¡fines de semana libres!). - oportunidad de mejorar tu inglés mientras trabajas. - valoramos a cada miembro del equipo y sus opiniones. - un entorno en crecimiento donde puedes ser parte de nuestra historia. objetivos de rendimiento: - ejecutar todas l...
High commission potential or base salary + usd commissions about us: join our growing team in bogota! we're a leading tourism sales and marketing company looking for motivated appointment setters to join our team. we're expanding and seeking talented appointment setters to drive our growth. we offer two distinct earning structures to empower your success. choose your path: enhanced commission or base salary + usd commissions option 1: enhanced commission - secure base + high earning potential - $65 per attended appointment. - plus, a weekly base of 250,000 cop. this base is provided to offer you a degree of financial security, helping to mitigate unforeseen circumstances that may arise. - your earning potential is still very high, with the ability to significantly increase your income based on your performance. (our current agents achieve 3-6 attended appointments weekly.) - ideal for driven individuals who appreciate a safety net while pursuing high commissions. option 2: base salary + usd commissions - generous base salary of 3,200,000 cop. - additional earning potential through usd commissions. - provides a stable income with the opportunity to earn more. both options include: - comprehensive 3-day paid training program. - provided scripts and a constant stream of leads. - a supportive and results-oriented work environment in our bogota office. - no weekend work! - work hours: monday to friday, 10:00 am to 6:00 pm (bogota time). your role: - engage with potential clients to schedule appointments for our sales team. - build and maintain strong client relationshi...
Custumer service agent - weekends off (lunes a viernes) 40h tipo de empleo: tiempo completo. 40 hrs/semana. tipo de contrato: término indefinido. horario: lunes a viernes. modalidad: presencial. ubicación: medellín, antioquía / puerto seco. rango salarial: $2'850.000 resumen de vacante: buscamos un agente bilingüe que brinde apoyo integral en la explicación y gestión de una plataforma médica. las responsabilidades incluyen ayudar a los usuarios a entender el funcionamiento de la plataforma, apoyar en la resolución de dudas específicas, revisar y gestionar tickets relacionados con la plataforma, realizar presentaciones sobre el servicio y llevar a cabo el control de calidad del mismo. el candidato ideal debe demostrar habilidades comunicativas claras y profesionales en inglés y español, tanto por teléfono como por correo electrónico. se requiere un nivel conversacional en inglés y una orientación al cliente excepcional. sobre profesor x: nuestra visión es convertirnos en la empresa de contratación de personal bilingüe más reconocida entre los médicos y abogados con sede en los estados unidos, empleando 1.000 personas en colombia para 2026. nuestra misión es ayudar doctores y abogados con sede en los estados unidos a contratar personal trabajador y motivado en colombia para aumentar la productividad expandiendo su fuerza laboral. nosotros proveemos personal calificado para las compañías americanas. les ayudamos a alcanzar sus objetivos empresariales proporcionándoles personal trabajador, motivado, disciplinado y bilingüe en colombia. por qué profesor x: contamos c...
Job title : about the job our team: main responsibilities: · position may be responsible for operational controlling activities for sales/gross to net and/or operating expenses · partner closely with finance business partners across gbus, to provide cohesive and seamless support to business leaders · ensure accurate and timely monthly closing and share monthly results with finance business partners as well as budget owners · prepare monthly commentary to explain variances between actual results and/or budget and forecasts · ensure business owners are executing the budgeted plan, including tracking actuals, approval of projects & providing direction to business owners · develop opex and headcount forecasts for designated areas, in partnership with fbps and budget owners · identify risks and opportunities that affect the achievement of these forecasts · track headcount on a monthly basis and compare to budgeted and forecasted vacancy rates, including trend analysis for key drivers of change · track all assumptions built into budget and forecasts · approve project spend and ensuring projects are budgeted properly, challenging where necessary · increase financial and business acumen · ensure compliance with pertinent sox controls · ensure compliance with all internal control requirements · promote efficiencies and improved ways of working across designated region and ensure best practice sharing · educate client groups on all aspects of financial policies and processes to ensure compliance · support all key finance initiatives · ad hoc projects and analyses as required about yo...
Job id: 3625 alternate locations: newell brands is a leading $8.3b consumer products company with a portfolio of iconic brands such as graco®, coleman®, oster®, rubbermaid® and sharpie®, and 25,000 talented employees around the world. our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. our culture is enabled through our core values which guide all we do and how we win as one newell. they are integrity, teamwork, passion for winning, ownership & leadership. the primary role of the demand planner is to establish and refine a by item demand plan using statistical and analytical tools, intelligence gathering, and internal and external collaboration. the improvement of forecast accuracy and bias metrics are the key business measures used to determine effectiveness and process control. essential duties & responsibilities: • perform daily analysis on business trends (actual sales, sales forecast, forecast consumption, etc.) and act proactively with all involved stakeholders to avoid backorders or overstock. • manage operational aspects related to the development and refinement the 18-month, baseline demand plan by item for the assigned market or segment. • lead monthly s&op process (sales and operation planning) to achieve a consensus demand plan working with sales, marketing and customer marketing by performing slow movers, forecast deviations, overstock analysis among others. • provide data and support the development of the local financial reconciliation process throughout the alignment of the demand plan versus ...
Freight broker / freight agent (book of business required) location: remote – latam compensation: $2,500/month base + commission (depending on experience and client portfolio) industry: freight brokerage / logistics schedule: full-time, u.s. business hours about the role: we are seeking an experienced freight broker or freight agent to join our growing logistics operation. this is a unique opportunity for someone with a proven track record in freight brokerage and an active book of business to hit the ground running. the ideal candidate is a confident negotiator with strong industry relationships who can immediately begin quoting and moving freight through existing customer and carrier contacts. key responsibilities: manage freight brokerage operations from quote to delivery, including carrier negotiation and capacity procurement. leverage existing customer accounts and carrier relationships to drive immediate revenue generation. maintain strong communication with both shippers and carriers to ensure on-time, cost-effective transportation solutions. provide competitive quotes across various freight types, lanes, and u.s. regions. transition your book of business into our system seamlessly and activate customer and carrier partnerships from day one. collaborate closely with internal operations teams to ensure smooth onboarding of accounts and efficient freight movement. qualifications: minimum 2–3 years of u.s. freight brokerage experience. demonstrated success in quoting, booking, and man...
Barranquilla, solvo esta buscando un logistic agent bilingue!! si crees que tienes la capacidad, habilidad y carisma para enfrentar este reto, entonces no dudes en postularte. 📍 ubicación: presencial en barranquilla 📌 dirección: centro empresarial las américas iii – calle 77 #59-35, piso 13 🕒 horario: tiempo completo, 40 horas semanales ¿qué hace la empresa? es una firma estadounidense especializada en transporte de vehículos. el agente de ventas logísticas acompaña al cliente desde el primer contacto hasta el envío final del vehículo. 🛠️ responsabilidades: recibir y realizar llamadas a clientes potenciales crear y gestionar cuentas nuevas cotizar envíos de autos, camiones y maquinaria resolver dudas y brindar asesoría personalizada nivel requerido de ingles: b2+c1...
🌟 ¡Únete como logistics sales agent! 🌟 📌como logistics sales agent, serás el primer punto de contacto con clientes interesados en transportar sus vehículos. tu trabajo será cerrar ventas por teléfono, ofreciendo las mejores soluciones para sus necesidades de transporte. tus principales responsabilidades incluyen: realizar llamadas salientes a clientes potenciales que han solicitado información sobre el servicio. negociar tarifas y cerrar acuerdos de transporte asegurando la mejor experiencia para el cliente. responder consultas y resolver dudas sobre el proceso de envío de vehículos. hacer seguimiento a los clientes para garantizar que el servicio se cumpla de manera eficiente. trabajar con objetivos y comisiones, optimizando cada llamada para generar más ventas. 🌟 ¡Únete a nuestro equipo y comienza a construir tu futuro con nosotros! 🌟...
Essential duties and responsibilities: include the following and any other duties that may be assigned. answer calls professionally. notify customers of current and past due account delinquencies. arrange for past due repayments and arrange future payment schedules. demonstrate proficiency in using collections tools, software and training aids to assist customer. analyze customer account to make the best decision to assist the customer. handle and resolve customer complaints and escalate where necessary. demonstrate daily compliance of fdcpa, fcra, and scra compliance guidelines. follow up customer calls where necessary. maintain workstation. turn work-station on at the beginning of the shift and off at the end of the shift. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. experience and interpersonal skills express enthusiasm and willingness to assist speak to customers with respect and empathy for their situation proficient in relevant computer applications knowledge of collections and negotiations principles and practices demonstrate active listening by giving full attention to what customer says, taking time to understand and ask questions where appropriate excellent typing skills good communication skills positive attitude and works well with others pays attention to detail problem analysis problem solving initiative qualification requirements: to perform th...
Description we are looking for a passionate customer service agent with a high level of spanish and english . a little bit about us leadtech has been fostering and developing innovative digital businesses across several industries since 2009. it has since then expanded to a team of over 500 committed employees working all over spain. we are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe. #lifeatleadtech main tasks: handling incoming emails solving both routine problems and complex customer inquiries complaint handling use defined procedures for responding to our customers report errors and improvements discovered in the website...
Job description this is a remote position. about the company this organization is a leader in experiential marketing and event entertainment technology, specializing in designing and manufacturing event technology solutions, including hardware and proprietary software. since its founding in 2007, it has partnered with major corporate and private event planners worldwide, developing cutting-edge immersive activations. it has pioneered industry-first innovations, from event photography sharing software to award-winning event technology hardware and software solutions. the company operates globally, with presence in multiple key markets. position a tech support agent is the rock on which the company rests — heavily. the agent must be able to answer almost all questions about the company’s proprietary software, basic windows networking, and provide suggestions/tips about best event technology practices, and do so quickly and effectively over the phone and/or email. an agent should have a calm and focused mindset to guide the panicked user to a successful and stress-free event. the ideal agent is knowledgeable, personable, and patient. the company prides itself on delivering the best support in the industry, with one of its core values being “we got your back,” and the agent is the champion of that mantra. schedule 1. training phase (overlapping with internal team) hours: 4 hours/day time: 1:00 pm – 5:00 pm (pacific time) purpose: maximize overlap with the existing team for shadowing, hands-on training, and real-time guidance. 2. independent...
This is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls obtaining patients' addresses, contact details, insurance information, and medical records updating and verifying patient information answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others participating in the construction of standard operating procedures and making contributions to improve those established requirements minimum educational requirements: professional degree or technologist degree + relevant experience bilingual (spanish and english), with strong proficiency both verbal / written - in both languages. the required english level is c1 or above. this is a must, since 100% of communications will be in english experience working as a patient representa...
Job description . contribute to the sql database roadmap and strategy for the adoption of cloud technologies. · maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. · ensure backup procedures are in place and available for disaster recovery procedures. · maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. · provide administration and support for areas surrounding security, sql agent jobs, ssis packages. · provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. · support and deliver database related code deployments across all platforms and environments for other it teams. · ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. · provide continual performance tuning and optimisation ideas/solution with relevant information/understanding to support them. · govern and control database source control policies and adherence. · responsible for providing regular database environment refreshes. · working on projects ranging from small to medium relating to database platforms. · create, maintain and improve upon all database documentation and processes. · provide very occasional database support outside of normal working hours. qualifications . significant experience of microsoft sql server administration with production support. · know...
Job summary as a technical support analyst, you will play a significant role in supporting our customers. with our tried-and-tested onboarding process, you will soon become familiar with the five product and company. you will collaborate with other teams to ensure more complex requests are managed efficiently and will provide feedback to help improve product and solution knowledge as well as processes. answers to questions asked by customers that are not in the knowledge base will be reviewedand added to the knowledge base if appropriate. we're looking for someone who thinks ahead,recognising opportunities to help customers help themselves. you will help out with configuration changes and testing, furthering your knowledge and experience. you may also be expected to help out with managed service tasks and other support tasks from time to time. - monitoring and triaging new support requests submitted by customers - providing 1st line support for support requests - investigate, reproduce and resolve customer issues within the required service level - maintain our evolving knowledge base - clear and concise documentation of root causes and resolution - assist with the implementation and testing of change requests and small projects qualifications - passion for customer service with a communication style that can be adapted to suit the audience - a problem solver with a range of troubleshooting methodologies - intermediate knowledge of sas projects and cloud services - familiar with basic database concepts and spreadsheets - 2+ years in a similar role - flexibility to try...
Resumen del puesto ¿quieres desarrollar tu carrera profesional? bbva es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. beneficios - oportunidades de desarrollo profesional en un entorno de trabajo colaborativo y flexible. - beneficios y compensaciones competitivas. - la oportunidad de trabajar en proyectos innovadores que tienen un impacto positivo en el mundo. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. obtén acceso completo accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. inscríbete ahora...
Resumen del puesto hy cite enterprises, compañía multinacional, líder en ventas directas y canales de marketing con más de 60 años de crecimiento, éxito y operaciones en 7 países de américa. estamos contratando a nuetro nuevo administration support agent en nuestras instalaciones en bogotá, colombia. responsabilidades - brindar apoyo al departamento de financiamiento en actividades administrativas y operativas del área de cobranza 31+ a fin de proporcionar que las acciones, funciones y responsabilidades se faciliten. - horario de trabajo lunes a jueves 7 am a 5 pm, viernes 7 am a 4 pm y uno o dos sábado al mes según se requiera. un día a la semana de trabajo en casa. beneficios - contrato laboral - medicina prepagada 100% (necesita pagar copay) - seguro de vida (12x veces su sueldo) - clases pagadas 50% ingles y/o portugués (por nivel) - reembolso de educación - estacionamiento de las oficinas gratis - descuento de empleados en nuestros productos descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim f...
Job description job title: help desk support agent job type: full‑time contractor workplace: remote schedule: pacific time zone, 9 am. 6 pm pst, monday. friday compensation: usd $1,200. 1,500 (doe) about hirehawk at hirehawk, we connect top global ta...
Groupcos bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the bilingual agent role at groupcos groupcos bogota, d. c. capital district, colombia 2 months ago be among the first 25 applicants join to app...
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