Transcom bogota, d. c. capital district, colombia 2 days ago be among the first 25 applicants join our mission to create an inclusive & positive workplace we’re looking for a motivated, creative, and detail-oriented bilingual engagement assistant to ...
Importante empresa bpo a nivel nacional requiere para su equipo de trabajo: técnico, tecnólogo o estudiante de carreras profesionales asociadas con: administración, contabilidad, ingeniería industrial, seguridad y salud en el trabajo o de gestión hum...
The role as part of the global non-it procurement team, the category manager professional services is responsible for leading the creation, management, and execution of the sourcing strategy for the following subcategories: consulting, hr services, learning & development & recruitment. the goal is to continuously optimize the categories to the satisfaction of all stakeholders involved based on the commitments from central procurement (cp) to create business value, enhance digitalization, and consider vendor and risk management. to execute local, regional, and global strategies effectively, and in collaboration with the global category team, the category manager professional services is required to: act as central strategic interface to the internal customers and key supplier manager for related procurement activities. collaborate with, and support the regional category manager senior/global category manager to create and implement a comprehensive regional sourcing strategy for spend of assigned subcategories execute strategic procurement processes, including market analysis, demand management and forecasting, formal tenders, evaluation of offers, contract negotiation and proposal of contract award and implementation responsible for gathering and representing business and client requirements within the negotiations and contracting prepare contracts in collaboration with the legal department and other specialist departments, if required conduct spend analysis to define quantitative and qualitative optimization goals in the assigned subcategories and product groups work as par...
Business development research specialist join to apply for the business development research specialist role at konnectcx business development research specialist 1 day ago be among the first 25 applicants join to apply for the business development research specialist role at konnectcx get ai-powered advice on this job and more exclusive features. we are seeking a detail-oriented and proactive business development research specialist to support our growth initiatives. this role is focused on researching new markets and industry verticals, identifying potential business opportunities, and building qualified lead lists using tools like apollo.io. while this is a non-client-facing role, your research and insights will directly support the vp of business development and the broader sales strategy. key responsibilities: conduct market and industry research to identify new verticals and target accounts aligned with konnectcx’s service offerings. build, maintain, and update targeted lead lists using apollo.io and other research tools. analyze market trends, competitor activity, and potential client profiles to inform outreach strategies. organize and present findings in a clear, actionable format for the business development team. collaborate with the vp of business development to support strategic initiatives, including preparing data for pitch decks, meetings, and campaigns. maintain accurate records of lead data and ensure regular updates to crm and tracking systems. qualifications: 1–2 years of experience in a similar research, business development, or sales support role. fami...
Digital seo/sem strategist – technical focus direct message the job poster from bpo labs solutions senior recruitment manager | psychologist and master in human resources digital seo/sem strategist – technical focus location: colombia, remote. job type: full-time about the role we are looking for a technically skilled digital strategist with strong seo/sem experience and a back-end focus. in this role, you will be responsible for driving seo performance through deep technical audits, site optimization, and strategic collaboration with it and development teams. you will help shape the search visibility of our digital properties, working behind the scenes to ensure our platforms meet the highest technical standards for search engines. what you’ll be doing conduct technical seo audits using tools like google search console, ga4, semrush, ahrefs, and quantum metrics. identify and resolve technical seo issues (site speed, crawl errors, indexing issues, redirects, broken links). support product detail page (pdp) optimization across large catalogs (thousands of skus). collaborate with it, merch, and marketing on site architecture, ux improvements, and mobile optimization. support link-building and pr initiatives by identifying high-quality backlink opportunities. stay current with search engine algorithms and best practices. enhance metadata, headers, and product descriptions for seo performance. recommend improvements and develop implementation roadmaps for content. guide content creators using seo best practices for blog posts and landing page...
1 day ago be among the first 25 applicants location: remote – based in colombia schedule: part-time | 8:00 am – 2:00 pm pacific time rate: $6.50/hour role overview we’re looking for a high-volume talent acquisition specialist with bpo experience , specifically in sourcing and placing sales-focused call center agents . this role requires someone with a proven background in recruiting for fast-paced environments like staffing firms or outsourcing companies. you’ll be responsible for managing the full recruitment cycle: sourcing, screening, interviewing, and coordinating hires for u.s.-based clients. you’ll also help keep our internal systems organized and support ongoing hiring initiatives. key responsibilities source high volumes of sales-focused candidates (call center, appointment setters, cold callers) post job openings across multiple job boards and facebook groups screen resumes and conduct first-round interviews manage candidate pipelines and shortlist top talent schedule and coordinate client interviews maintain records in our ats and spreadsheets communicate updates with clients regularly adapt sourcing strategies to client needs and feedback requirements 2+ years experience in a recruitment or staffing firm (bpo or call center preferred) proven ability to source and place high-volume roles, especially in sales strong communication and screening/interviewing skills tech-savvy, organized, and self-driven experience using job boards, ats tools, and social platforms comfortable managing multiple clients and job roles simultaneously perks & working conditions $6.50/hour ...
Barranquilla, colombia | posted on 05/13/2025 shift schedule full time availability ranges 8am -7pm country colombia job description support hr strategies by working closely with the hr manager, other departments and the employees "on the front line," providing hands-on and strategic input, insight, and advice on people-related concerns fostering employee relations, wellbeing and support for the hr strategies implemented. responsibilities: work hand in hand with the hr manager to obtain deliverables. improve work relationships and productivity. consulting with line management and providing daily hr guidance. assist in the creation and maintaining hr policies and processes conducting regular meetings with front line employees when needed. offering hr guidance in hr processes. assist in employee conflict of interest cases. advocating for employees and balancing their needs with business objectives. participate in the disciplinary management process carry on employee wellbeing events and activities ensure aid throughout the employee journey and the retention of top talent. undertake steps in the offboarding process and participates in retention talks other thriving and goal setting functions. requirements previous experience in human resources (hr) english proficiency speaking and written experience in employee journey and employee relations career and growth development knowledge is a plus experience in h&s or occupational health (sst) strong organizational skills and attention to detail bachelor's degree in human resources, law, industrial engineering, business administratio...
Horatio bogota, d.c., capital district, colombia client service manager horatio bogota, d.c., capital district, colombia the client service manager is often the main point of communication between clients and the company. they must maintain good business relationships with current clients. also, they are expected to handle and resolve client queries, develop strategies for improving customer service, train other client services staff, and participate in client onboarding. position summary: the client service manager is often the main point of communication between clients and the company. they must maintain good business relationships with current clients. also, they are expected to handle and resolve client queries, develop strategies for improving customer service, train other client services staff, and participate in client onboarding. responsibilities: participate in regular program reviews. perform internal quality control check-ins with assigned teams. support team leads and managers in establishing kpis and meeting their program goals. provide a leadership team with status updates and solutions to milestones, deliverables, risk assessments, etc. foster a problem-solving environment demonstrating teamwork and innovation. establish a standard and encourage the learning and sharing of best practices. craft best practices and templates based on program needs/requirements. required skills/abilities: excellent (near-native) english proficiency is a requirement for this job. experience running large cs teams. amazing customer support, phone support experience preferred. tec...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with t...
Get ai-powered advice on this job and more exclusive features. the ideal candidate is a talented and committed senior full-stack programmer to take over the duties of upgrading, optimizing, and maintaining our complex and cloud-based student and class management software system. this system allows us to manage thousands of students in hundreds of classes, handle collections via our api with our payment system, assign coaches, track attendance, and much more. responsibilities -design, implement, and test improvement projects for functionality, design, and user interface of the site. manage a team of programmers. ensure that the system is well-maintained, up to date, and de-bugged. troubleshoot and rapidly solve diverse technical issues that may arise. implement and maintain integrations between our site, payment gateways, videoconferencing software, online learning platform, and crm system. qualifications business proficient english: candidates must have advanced written and spoken english to communicate with our outgoing programmer. highest levels of commitment, responsibility, and honesty. a track record of success in leading technical projects. what we offer: fully remote position competitive compensation package paid in usd. growing opportunities. flexible work environment. schedule: monday to friday, 40 hours per week. seniority level seniority level mid-senior level employment type employment type full-time job function job function engineering and information technology industries outsourcing and offshoring consulting referrals increase your chances of interviewing at...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the bilingual talent acquisition analyst role at groupcos groupcos bogota, d.c., capital district, colombia 1 week ago be among the first 25 applicants join to apply for the bilingual talent acquisition analyst role at groupcos get ai-powered advice on this job and more exclusive features. at customer operation success s.a.s., we are looking for a talent acquisition analyst to join our team. if you are a creative and passionate professional about recruitment and selection processes, this is the opportunity you're waiting for. as a talent acquisition analyst, you will be responsible for the end-to-end of the selection cycle: sourcing, screening, selection, and hiring of qualified candidates in the bpo industry. requirements to be part of this team: professionals or students in psychology, business administration, or related careers. at least 1 year of experience in talent acquisition roles. english b2+/c1 level. job conditions work contract for 2 months, then indefinite term contract. salary: $2,800,000 + up to $200,000 in commission. schedule: monday to saturday, 8:00 am to 6:00 pm. location: 100% on-site in bogotá, engativá. benefits for you laika membership (subject to availability). netflix/spotify subscriptions (subject to availability). pre-paid healthcare membership (after three months). if you believe you fit the profile and want to join our team, don't hesitate to apply! additional information seniority level: mid-senior level employment type: full-time job func...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the bpo controller role at groupcos groupcos bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the bpo controller role at groupcos get ai-powered advice on this job and more exclusive features. at customer operation success s.a.s., we are looking for our next controller to join our team. if you are extremely organized and passionate about data analytics, this is the opportunity you've been waiting for. as controller, you will be responsible for supervising call center agents, monitoring performance metrics, analyzing data for process improvement, ensuring compliance with regulations, and handling escalated customer inquiries. requirements to join this team include: at least 6 months of work experience in related roles. technical or technological degree. strong knowledge in the use of excel, microsoft office, sql, and power bi. english b2+/c1 level. job conditions indefinite term contract salary: $2,950,000 + commission $500,000 per month (biweekly payment) schedule: sunday to sunday, 7:00 am to 1:00 am (42 hours per week) 100% on-site: bogotá - conecta 80 benefits laika membership (upon availability) netflix/spotify (upon availability) pre-paid healthcare membership (after three months) if you believe you fit the profile and want to join our family, don’t hesitate to apply. additional information seniority level: not applicable employment type: full-tim...
Get ai-powered advice on this job and more exclusive features. neowork is currently seeking a diligent and proactive virtual assistant/executive assistant to join our team in colombia. as a virtual assistant/executive assistant, you will provide comprehensive administrative support to senior executives, helping to streamline their day-to-day operations. as an innovative bpo company, neowork is dedicated to offering exceptional administrative support services to our clients. in this role, you will be responsible for managing calendars, scheduling appointments, arranging travel, handling email communications, preparing reports, and executing various administrative tasks that contribute to the efficiency of our clients' operations. the ideal candidate will be detail-oriented, highly organized, and possess outstanding communication skills. you should be able to work independently, manage multiple priorities, and demonstrate a high level of professionalism and discretion. responsibilities manage executives' calendars and schedule appointments efficiently arrange travel and accommodations for business trips handle email communications and correspondence prepare reports, presentations, and meeting materials conduct research and provide insights as needed coordinate meetings, ensuring all logistical details are managed assist with data entry, document preparation, and administrative tasks provide overall support to the executive team as needed requirements at least 3+ years of proven experience as a virtual assistant, executive assistant, or similar r...
Join to apply for the agente contact center en bogotá role at holding vml 2 days ago be among the first 25 applicants join to apply for the agente contact center en bogotá role at holding vml agente contact center - atención al cliente palabras clave agente contact center atención al cliente servicio telefónico soluciones eficientes Únase a nuestro equipo como agente de call center, donde su principal misión será brindar soluciones eficientes a los requerimientos de los usuarios, abarcando preguntas, quejas, reclamos y solicitudes. ofrecemos un ambiente de trabajo dinámico con oportunidades de crecimiento y formación continua. nuestro compromiso es la calidad en el servicio mediante atención telefónica personalizada y tiempos de respuesta óptimos. si cuenta con experiencia en atención al cliente y busca desarrollarse en un entorno profesional estimulante, esta es la oportunidad ideal para usted. responsabilidades atender llamadas telefónicas de usuarios. brindar soluciones eficaces a consultas y reclamos. registrar información pertinente en bases de datos. colaborar en la mejora continua del servicio. horarios 24/7 rotativos punto de trabajo: santa barbara, usaquen. requerimientos conocimiento en herramientas ofimáticas. manejo de software de base de datos. mínimo 6 meses de experiencia en atención al cliente telefónica. nivel de educación bachillerato completo sectores laborales call center tele mercadeo bpo y afines servicio al cliente y afines ventas cargo agente contact center habili...
Direct message the job poster from lean solutions group talent acquisition manager | psychologist open to all cities in: colombia. are you ready to lead the charge in transforming data into actionable insights that power business success? as the director of business intelligence for our enterprise accounts , you’ll be at the helm of driving cutting-edge bi strategies, advanced analytics, and performance reporting. this is an exciting opportunity to make a tangible impact by aligning data-driven insights with business objectives and optimizing operational efficiency. key responsibilities: lead the bi team: manage analysts and data professionals, providing leadership and guidance in translating data insights into strategic decisions. oversee data analytics & insights: lead the design, development, and deployment of bi solutions, ensuring data accuracy and relevance. develop and implement bi strategies: guide your team to execute bi strategies that support business growth and operational efficiency. create bi roadmaps: plan and oversee bi projects, establishing governance policies and data management best practices. qualifications & experience: education: bachelor’s in business, finance, economics, information systems, or related field. master’s or certifications in bi are a plus. experience: 2+ years in bi or data analytics, with at least 2 years in a leadership role. technical skills: expertise in bi tools (power bi, tableau), data visualization, sql, and data governance. bpo experience is preferred. seniority level director employment type full-time job function business de...
Groupcos bogota, d.c., capital district, colombia join our team as a soft skills trainer! join to apply for the bpo soft skills trainer role at groupcos what you’ll do: develop and deliver soft skills training programs in both english and spanish. continuously assess and improve training programs to ensure their effectiveness. serve as a trainer of trainers, offering guidance and support to other facilitators. stay current with the latest trends and developments in the field of soft skills. provide constructive feedback to training participants and collaborate with them to establish personal development plans. what do we offer: location: 100% on site - bogotá schedule: monday to saturday, 8:00 am – 6:00 pm est contract: indefinite term salary: cop 3,500,000 + commissions up to 1'000,000 cop benefits: laika membership + netflix or spotify (after 1 month) what we’re looking for: c1/b2+ english skills, enough to deliver. solid understanding and experience in training soft skills such as effective communication, leadership, teamwork, and conflict resolution. professional degree in psychology or related roles. previous experience in the bpo industry. a positive attitude and great communication skills! interested? send us your resume and let’s get started! we can’t wait to hear from you! seniority level mid-senior level employment type full-time job function human resources industries it services and it consulting #j-18808-ljbffr...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the supervisor de operaciones bilingue role at groupcos at customer operation success s.a.s., we are looking for a bpo supervisor to join us in our team. if you are a passionate professional with a managing mindset, this is the opportunity you're waiting for. what do you need to be part of this team: at least a technical or technological degree or sixth semester of a professional degree. at least 1 year of working experience in similar roles. english b2+/c1. job conditions: indefinite term contract. salary: $3'500.000 + commission $500.000. 42 hours per week (2 days off per week). schedule: sunday to sunday 7:00 am to 3:00 am. 100% on site: bogotá - chapinero. benefits for you: laika membership. netflix/spotify membership. pre-paid healthcare membership (after three months). if you think you fit with the profile and you want to be part of this family, don’t hesitate to apply. seniority level: not applicable employment type: full-time job function: management and manufacturing industries: it services and it consulting #j-18808-ljbffr...
Importante empresa bpo a nivel nacional requiere para su equipo de trabajo: técnico, tecnólogo o estudiante de carreras profesionales asociadas con: administración, contabilidad, ingeniería industrial, seguridad y salud en el trabajo o de gestión humana. reemplazo de vacaciones, contratación un mes calendario. requisitos: experiencia en gestión de afiliaciones e inclusiones a la seguridad social (eps, arl, afp y ccf). contratación de personal. habilidades destacadas en atención y servicio al cliente. presentación personal impecable. jornada laboral: lunes a viernes: 6:00 am a 2:00 pm; sábado: 06:00 am a 09:30 am. responsabilidades: recepción y gestión de pqrs. gestión de afiliación e inclusiones al sistema de seguridad social integral. gestión de incapacidades. ejecución de procesos de contratación de personal, garantizando la suscripción de documentos. reporte y gestión de novedades. notificación y manejo de casos especiales. suministro de información relacionada con accidentes de trabajo. cumplimiento estricto de políticas empresariales. seguir instrucciones impartidas por la organización. participación en capacitaciones indicadas. ofrecemos: salario mensual: $1.502.000 + rodamiento $325.000. experiencia en una empresa líder a nivel nacional. oportunidad de contribuir a un equipo dinámico y profesional. contrato a por obra o labor contratada. seniority level mid-senior level employment type full-time job function other industries business consulting and services #j-18808-ljbffr...
Importante empresa bpo a nivel nacional requiere para su equipo de trabajo: técnico, tecnólogo o estudiante de carreras profesionales asociadas con: administración, contabilidad, ingeniería industrial, seguridad y salud en el trabajo o de gestión humana. requisitos: experiencia en gestión de afiliaciones e inclusiones a la seguridad social (eps, arl, afp y ccf). contratación de personal. habilidades destacadas en atención y servicio al cliente. presentación personal impecable. jornada laboral: lunes a viernes: 6:00 am a 2:00 pm; sábado: 06:00 am a 09:30 am. responsabilidades: recepción y gestión de pqrs. gestión de afiliación e inclusiones al sistema de seguridad social integral. gestión de incapacidades. ejecución de procesos de contratación de personal, garantizando la suscripción de documentos. reporte y gestión de novedades. notificación y manejo de casos especiales. suministro de información relacionada con accidentes de trabajo. cumplimiento estricto de políticas empresariales. seguir instrucciones impartidas por la organización. participación en capacitaciones indicadas. ofrecemos: salario mensual: $1.423.500 + rodamiento $261.000. experiencia en una empresa líder a nivel nacional. oportunidad de contribuir a un equipo dinámico y profesional. contrato a por obra o labor contratada. seniority level mid-senior level employment type full-time job function other industries business consulting and services #j-18808-ljbffr...
Join to apply for the profesional contable / impuestos role at punto empleo empresa de servicios temporales y bpo a nivel nacional busca incorporar a su equipo contador junior, con experiencia en procesos en gestión de impuestos de índole municipal, departamental y nacional, con excelente presentación personal y atención al cliente. esta posición desempeñará un papel fundamental en la ejecución y gestión de procesos relacionados efectividad y oportunidad en la presentación de impuestos, así como acompañamiento y asesoría a clientes de la organización. persona con capacidad para trabajar bajo presión, atención al detalle, motivado y organizado, con formación como profesional contable y dominio en el manejo de herramientas ofimáticas. responsabilidades asociadas con el cargo llevar un control, cronograma o calendario asociado con la presentación de impuestos, de acuerdo con los vencimientos normativos. realizar la presentación de impuestos de la organización, dentro de los términos legales, especialmente pero sin limitarse a exógena. apoyar al equipo contable, en relación con las actividades propias del área. requisitos título profesional como contador (debe tener tarjeta profesional). experiencia previa de por lo menos 1 año en funciones contables, especialmente asociadas con impuestos. habilidades organizativas excepcionales y atención al detalle. capacidad para trabajar de manera autónoma y en equipo. dominio de herramientas informáticas. preferiblemente conocimientos en manejo de erp siesa 8.5. beneficios oportunidades de desarrollo profesional y crecimiento dentro de la ...
Join to apply for the jefe jurídico / armenia role at punto empleo se requiere profesional en derecho para laborar con especialización en derecho laboral o seguridad social para desempeñar el cargo de jefe jurídico en empresa con presencia a nivel nacional, experiencia mínima de 3 años y con personal a cargo. horario: lunes a viernes 7:30am a 12:00pm - 2:00pm - 6:00pm sábados 8:30am - 12:00pm requisitos experiencia en labores jurídicas con empresas de servicios temporales o bpo conocimientos certificados en herramientas ofimáticas. habilidades destacadas en atención y servicio al cliente. presentación personal impecable. salario: a convenir. ofrecemos experiencia en una empresa líder a nivel nacional. oportunidad de contribuir a un equipo dinámico y profesional. contrato a término indefinido. seniority level mid-senior level employment type full-time job function general business, management, and business development industries business consulting and services #j-18808-ljbffr...
Somos una empresa especialista en servicios integrales empresariales y estamos en búsqueda de nuestro próximo analista contable en la ciudad de funza para brindar apoyo en las actividades que se llevan con nuestros clientes. ¿qué buscamos?: - estudiante de últimos semestres de contaduría pública o profesional recién egresado en contaduría publica (excluyente). - experiencia previa mínimo de 2 años en: digitación, facturación, nómina, nómina electrónica, conciliaciones bancarias y seguridad social, entre otros. ¿qué ofrecemos?: - contrato de trabajo a término indefinido - asignación salarial mensual de $ 1’900.000 + auxilio de transporte con todas las prestaciones de ley. - horario de lunes a viernes y un sábado al mes. (100% presencial) - jornada rotativa entre las 06:00 am a las 06:00 pm. - lugar de trabajo: aledaños intexzona / parque industrial zol...
Join airtech bpo as a bilingual backend developer! are you a bilingual backend developer with experience in terraform , looking for an exciting challenge in an innovative company? airtech bpo is building a top-tier team, and we want you on board! what you’ll do: design, develop, and maintain scalable and efficient backend solutions. work in a dynamic and collaborative environment with teams that operate 100% in english . contribute to strategic projects that have a direct impact on business success. implement and manage infrastructure using laravel and terraform (a key skill for this role). salary: 7.500.000 cop monthly (open to negotiation) required skills: php mandatory experience with laravel (2 years) terraform mysql and database management advanced api development and testing ci/cd implementation jquery git (github, gitlab, bitbucket) aws lambda, bref, and serverless framework cypress knowledge of hipaa/hitrust compliance cognito and iam for aws permissions management requirements to apply: university degree or technical certification at least 2 years of experience in a similar role advanced/bilingual english proficiency (you will work directly with english-speaking clients and teams) if you meet the requirements and are looking for an exciting challenge, we want to meet you! apply now and become part of our team! seniority level entry level employment type full-time job function engineering and information technology industries outsourcing and offshoring consulting #j-18808-ljbffr...
Exl bogota, d.c., capital district, colombia job summary: exl is on the lookout for a passionate jr hr engagement specialist to drive initiatives that boost employee engagement and strengthen our company culture. this role is crucial in organizing events and fostering a lively, inclusive environment. the perfect candidate will be a strategic thinker with an eye for detail, a love for community building, and a flair for creating engaging social media content. key responsibilities: event planning and logistics : collaborate with internal teams to create meaningful and cost-effective events, managing all logistical aspects. content creation and branding : work with marketing to craft engaging employer branding content for platforms like instagram, facebook, and the company website. employee engagement and development : develop programs that enhance employee engagement, support professional development, and reduce employee attrition. required skills and qualifications: excellent verbal and written communication skills, with the power to engage and inspire. experience or knowledge in employer branding and content creation. a proactive, inclusive approach to enhancing workplace culture. proven expertise in managing successful in-person and virtual events. tech-savvy, with familiarity in digital tools for events and communication. preferred qualifications: previous experience in a bpo company. familiarity with talent solutions. background in community building and employee relations. if you’re passionate about creating exceptional workplace experiences and driving employee engagem...
Exl bogota, d.c., capital district, colombia quality excellence senior manager the candidate will assume a leadership role within the quality excellence ebu vertical, responsible for driving quality initiatives and ensuring the highest standards of quality management across the organization. this role involves interfacing with colleagues at all levels, from junior staff to senior executives, to foster a culture of quality and continuous improvement. location: bogota, 100% on site (we won't accept candidates living out of bogota) schedule: 42.5h, 2 days off, business hours, availability to work on weekends salary: open to negotiate work experience minimum 7+ years of total work experience must have 3+ years of direct team management experience with demonstrated success and financial results must have 5+ years business/operations experience with at least 2-3 years of relevant experience in bpo must have 3+ years quality experience - six sigma & lean tools and methodologies, process improvements and project execution education: bachelor's degree completed is a must (degree in a quantitative discipline is preferable) mba (preferred but not essential) bb trained / gb tested from recognized institute key responsibilities: leadership and strategy: lead the quality excellence ebu vertical, setting strategic goals and objectives to enhance quality management practices. develop and implement a comprehensive quality management framework tailored to the specific needs of each client area. quality management framework: ensure the effective implementation of quality management systems an...
Experiencia mínima : 10 años en roles de liderazgo (bpo, outsourcing) inglés : b2 o superior (requerido) acerca de nuestro cliente multinacional de servicios de consultoría estratégica y servicios ti descripción del puesto desarrollo de negocios : diseñar y ejecutar estrategias de desarrollo de negocios que impulsen el crecimiento y mejoren la tasa de éxito en ventas. implementación de soluciones : implementar soluciones innovadoras en entornos de negocio y tecnología para optimizar procesos y mejorar la eficiencia. gestión de clientes : mantener y fortalecer relaciones con clientes clave en sectores como seguros, banca y mercados de capitales. estrategias de ventas : desarrollar e implementar estrategias de ventas efectivas, asegurando la calificación adecuada de clientes y la alineación de recursos. desarrollo de propuestas y negociaciones : liderar el desarrollo de propuestas, participar en presentaciones y conducir negociaciones complejas para alcanzar acuerdos a largo plazo. estrategias de movilización y transición : desarrollar estrategias de movilización y modelos operativos de entrega, aprovechando redes de entrega globales. ofertas de servicios gestionados : desarrollar y gestionar ofertas de servicios basados en plataformas para sectores específicos. apoyo a la estrategia bpo : apoyar la estrategia de bpo mediante soluciones integrales que incluyan funciones de back office y servicios de crédito. liderazgo y desarrollo de equipos : liderar oportunidades de grandes acuerdos, entrenar equipos en oportunidades de ventas y desarrollar equipos de arquitectos de solucio...
2 days ago be among the first 25 applicants direct message the job poster from sosa bpo building branch success | talent acquisition specialist | psychologist | driving growth & team success job title: senior recruiter work mode: hybrid please read the requirements job summary we are seeking a skilled recruiter with a background in psychology and experience in high-level positions. the ideal candidate will be comfortable meeting new people frequently, using clever questioning techniques to assess a candidate's potential. they should possess excellent organizational skills to build and maintain a pipeline of prospective candidates and have a proven track record of working in leadership roles. additionally, the recruiter must be committed to meeting and exceeding assigned quotas. responsibilities maintain and develop a pipeline of eligible candidates for future open positions conduct interviews via phone and assess candidates’ qualifications and cultural fit qualify or reject candidates based on interview feedback and resume reviews serve as a contact person for questions from candidates meet weekly quotas related to calls and emails qualifications a degree in psychology is required experience recruiting for high-level positions experience recruiting for the usa market strong organizational and interpersonal skills proficiency in microsoft office suite contract terms: high growth potential by achieving goals seniority level mid-senior level employment type full-time job function human resources industries outsourcing and offshoring consulting #j-18808-ljbffr...
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