The reference data services analyst 2 is a developing professional role. applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. identifies policy gaps and formulates policies. interprets data and ma...
**role**: the compliance aml sr. analyst role reports into the compliance independent assessment (cia) branch of the independent compliance risk management (icrm) program. this role is responsible for the ongoing monitoring and testing activities of the firm’s overall aml, sanctions and anti-bribery and corruption risks and/or other business metrics that assist in the identification of potential violations of laws, rules, and regulations or breaches of policies in coordination with the broader icrm team. the overall objective is to utilize established disciplinary knowledge to identify inconsistencies in processes or results and formulate strategic recommendations on policies, procedures, and practices. **key job responsibilities**: - perform activities (ad-hoc and on-going targeted monitoring) to independently assess the design and effectiveness of key controls intended to address compliance risk. - participates in the planning, executing, and reporting of compliance independent monitoring reviews and compliance and regulatory issue validation activities for a component of a product line, function, or legal entity within an assigned region in accordance with cia plan. - report and escalate control issues and any violations of the applicable laws, rules, regulations, or breaches of policies. - determine the root cause that contributed to or caused an issue, to help the business identify what actions are needed to minimize or eliminate repeated exceptions. - track and follow up, on the identified issues, with business lines to validate that an identified issue has be...
Role: the compliance aml sr. analyst role reports into the compliance independent assessment (cia) branch of the independent compliance risk management (icrm) program. this role is responsible for the ongoing monitoring and testing activities of the firm’s overall aml, sanctions and anti-bribery and corruption risks and/or other business metrics that assist in the identification of potential violations of laws, rules, and regulations or breaches of policies in coordination with the broader icrm team. the overall objective is to utilize established disciplinary knowledge to identify inconsistencies in processes or results and formulate strategic recommendations on policies, procedures, and practices. key job responsibilities: - perform activities (ad-hoc and on-going targeted monitoring) to independently assess the design and effectiveness of key controls intended to address compliance risk. - participates in the planning, executing, and reporting of compliance independent monitoring reviews and compliance and regulatory issue validation activities for a component of a product line, function, or legal entity within an assigned region in accordance with cia plan. - report and escalate control issues and any violations of the applicable laws, rules, regulations, or breaches of policies. - determine the root cause that contributed to or caused an issue, to help the business identify what actions are needed to minimize or eliminate repeated exceptions. - track and follow up, on the identified issues, with business lines to validate that an identified issue has been mitigated....
The reference data services intmd analyst is a developing professional role. deals with most problems independently and has some latitude to solve complex problems. integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. applies analytical thinking and knowledge of data analysis tools and methodologies. requires attention to detail when making judgments and recommendations based on the analysis of factual information. typically deals with variable issues with potentially broader business impact. applies professional judgment when interpreting data and results. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.responsibilities:responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.ensures that statutory and regulatory obligations are met when ne...
El analista de servicio al cliente 2 es un puesto de nível intermedio responsable de brindar a los clientes resoluciones y apoyo en coordinación con el equipo de servicio al cliente. el objetivo general de esta función es resolver problemas de clientes externos y proporcionar soporte constante al cliente. **responsabilidades**: - ser el único punto de contacto para socios internos y clientes externos, e interactuar con equipos clave para identificar y resolver problemas. - garantizar que se respondan las consultas de clientes de manera oportuna y eficiente, y mantener el cumplimiento de las normas departamentales. - realizar los análisis necesarios para tratar las necesidades del cliente. - comunicar resoluciones a los clientes. - desarrollar y mantener una cartera de clientes a través de llamadas periódicas e interacción personal, según sea necesario. - informar a los clientes los problemas (fallas del sistema, problemas de mercado) y brindar actualizaciones periódicas de la solución. - evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia **calificaciones**: - entre 0 y 2 años de experiência relevante. - preferencia...
El analista intermedio de riesgo operativo es una función profesional de un empleado en desarrollo. se ocupa de la mayoría de los problemas de forma independiente y tiene cierta libertad para resolver problemas complejos. integra conocimientos sólidos del área de especialidad con una comprensión sólida de los estándares y las prácticas de la industria. tiene buena comprensión del modo en que el equipo y el área interactúan con otros para lograr los objetivos de la subfunción/categoría del puesto. aplica un pensamiento analítico y el conocimiento de herramientas y metodologías de análisis de datos. exige atención al detalle al realizar juicios y hacer recomendaciones en función del análisis de información fáctica. en general, debe lidiar con temas variables con impacto potencial más amplio en los negocios. aplica su juicio profesional al interpretar datos y resultados. explica la información de manera sistemática y transmisible. se requieren habilidades desarrolladas de comunicación y diplomacia para intercambiar información potencialmente compleja/sensible. genera un impacto moderado pero directo mediante un contacto estrecho con las actividades principales de los negocios. la calidad y puntualidad de servicio suministrado afectarán la eficiencia del equipo propio y de equipos estrechamente relacionados. **responsabilidades**: - participar en la aplicación de políticas de riesgo operativo, tecnología y herramientas, y procesos de gestión, para crear soluciones perdurables para minimizar pérdidas por fallas de procesos internos, controles inadecuados y riesgos e...
The execution analyst 1 is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases document and report the review/investigation findings and help to prepare case files with the required supporting documentation summarize, in writing, clear and concise findings of the investigation inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review assist aml team with managing risks by analyzing the root cause of issues and impact to business appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 1-3 years of experience previous in financial sector preferred knowledge of aml regulations preferred proficient in ms office, excel effi...
The underwriter - c14 is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. typically, a small number of people within the business that provide the same level of expertise. excellent communication skills required in order to negotiate internally, often at a senior level. developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. accountable for significant direct business results or authoritative advice regarding the operations of the business. necessitates a degree of responsibility over technical strategy. primarily affects a sub-function. responsible for handling staff management issues, including resource management and allocation of work within the team/project. responsibilities: assist bankers and underwriters in underwriting requests for credit extensions for new and existing clients, and in the writing of annual reviews with focus on more complex and higher dollar exposure transactions. perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information perform collateral analysis on accounts receivable, inventory, machinery and equipment and real estate in order to evaluate collateral performance and changes in trends, as well as to assess repayment capacity based secondary sources of repayment. prepare monthly and/or quarterly reviews of existing borrowers in order to track compliance with vario...
Individuals in cross disciplinary controls are responsible for multiple activities within the controls capabilities such as assessment & design, mca, qa, monitoring & testing, issue management and/or governance reporting & analysis for effective end to end oversight, design, implementation, and execution of controls. individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.responsibilities:help assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.help drive controls enhancements focused on increasing efficiency and reducing risk.help assist in the execution of enterprise risk management framework and adherence with risk management and compliancepolicies.contribute to the oversight of the mca program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.help assist in the execution of the mca in accordance with the orm policy & framework, as well as applicable policies, standards, and procedures.perform assessment activities and processes as per requiredpolicies, standards and procedures to strengthen risk management quality.help management of issues with key stakeholders.participate in issue quality reviews ensuring compliance with issuemanagement policy, standards and proceduresdevelop standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line wit...
The it project intmd analyst is a developing professional role. deals with most problems independently and has some latitude to solve complex problems. integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. applies analytical thinking and knowledge of data analysis tools and methodologies. requires attention to detail when making judgments and recommendations based on the analysis of factual information. typically deals with variable issues with potentially broader business impact. applies professional judgment when interpreting data and results. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. responsibilities: coordinates activities of an it project team, identifying necessary resources and developing schedules to meet completion deadlines. collaborates in development of project business and system requirements. communicates with project staff and clients regarding status of projects. utilizes project management tools and provides project status tracking and metrics utilizes project management tools and provides project status tracking, metri...
Athe reference data services intmd analyst is a developing professional role. deals with most problems independently and has some latitude to solve complex problems. integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. applies analytical thinking and knowledge of data analysis tools and methodologies. requires attention to detail when making judgments and recommendations based on the analysis of factual information. typically deals with variable issues with potentially broader business impact. applies professional judgment when interpreting data and results. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. responsibilities: responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date. liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data. ensures that statutory and regulatory obligations are met ...
Individuals in cross disciplinary controls are responsible for multiple activities within the controls capabilities such as assessment & design, mca, qa, monitoring & testing, issue management and/or governance reporting & analysis for effective end to end oversight, design, implementation, and execution of controls. individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. responsibilities : help assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. help drive controls enhancements focused on increasing efficiency and reducing risk. help assist in the execution of enterprise risk management framework and adherence with risk management and compliance policies. contribute to the oversight of the mca program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting. help assist in the execution of the mca in accordance with the orm policy & framework, as well as applicable policies, standards, and procedures. perform assessment activities and processes as per required policies, standards and procedures to strengthen risk management quality. help management of issues with key stakeholders. participate in issue quality reviews ensuring compliance with issue management policy, standards and procedures develop standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-makin...
The cash & trade proc sr grp mgr is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the operations - transaction services team. the overall objective of this role is to ensure the seamless delivery of high volume cash management and transaction services. responsibilities: full management responsibility over a large team of cash and trade operations and transaction services managers in large site or across multiple smaller sites including management of people, budget and planning manage multiple major processes, including trade and cash or payment processing, operational accounting, reconciliation, proofing, etc. oversee quality reviews, end results, budget, policy formulation and planning and significant contribution to future strategy of cash and trade operations manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc. resolve highly complex and varying issues that have substantial potential impact and execute transaction services strategies by applying in-depth industry knowledge apply comprehensive understanding in multiple functional areas, as well as underlying business principles negotiate internally, often at senior levels (across functions) and with external parties, as needed appropriately assess risk when business decisions are made, demonstrating particula...
The execution analyst 1 is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases document and report the review/investigation findings and help to prepare case files with the required supporting documentation summarize, in writing, clear and concise findings of the investigation inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review assist aml team with managing risks by analyzing the root cause of issues and impact to business appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 1-3 years of experience previous in financial sector preferred knowledge of aml regulations preferred proficient in ms office, excel efficient ve...
The reference data services intmd analyst is a developing professional role. deals with most problems independently and has some latitude to solve complex problems. integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. applies analytical thinking and knowledge of data analysis tools and methodologies. requires attention to detail when making judgments and recommendations based on the analysis of factual information. typically deals with variable issues with potentially broader business impact. applies professional judgment when interpreting data and results. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. responsibilities: responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date. liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data. ensures that statutory and regulatory obligations are met w...
Citi's internal audit (ia) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the board of directors, senior management and citi’s numerous regulators globally. ia is a change agent within citi to enhance the control culture of citigroup worldwide and thereby support senior management decision making around the globe. ia maintains a quality assurance (qa) function that reports to the chief auditor quality assurance and the group audit committee. the qa function provides independent assurance that ia has achieved and is maintaining appropriate standards of internal audit delivery (set against both ia’s own internal standards and the standards and code of ethics of the institute of internal auditors). the role involves close liaison with the global audit teams to ensure appropriate understanding and the correct application of the ia methodology. in this role, you will be partnering with the audit teams responsible for markets, services, us personal banking and wealth management globally, and supporting the global qa team. the role reports to the qa senior audit manager (sam). key responsibilities: operate independently as a qa partner across the assigned subject matter expert (sme) audit teams, forming partnerships at all levels within ia. support the qa director (qad) and senior audit manager (svp) in fostering a strong qa partnership with the ia chief auditors. provide assurance over the quality of ia’s work via formal qa products (, scorecards, thematic reviews, hot revi...
The senior auditor role in internal audit services technology auditor is an intermediate level role responsible for performing moderately complex audits and assessments of citi’s risk and control environments in coordination with the audit team. the overall objective of this role is to apply in-depth disciplinary knowledge and execute direct audit activities for services technology (payments, collections liquidity management & core accounts solutions, digital technology and security services) applications and operations technology. exposure to regulatory requirements of these areas is also essential. responsibilities: perform moderately complex audits including identifying and testing key application and technology controls, drafting audit reports and presenting issues to the business and technology stakeholders, and discussing practical cross-functional solutions complete assigned technology and integrated audits within budgeted timeframes, and budgeted costs monitor, assess, and recommend solutions to emerging risks contribute to the development of audit processes improvements, including the development of automated routines apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope develop effective technology stakeholder relationships to ensure strong understanding of the technology processes has the ability to operate with a limited level of direct supervision can exercise independence of judgement and autonomy acts as subject matter expert to senior stakeholders and /or other team members. appropriately asse...
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