Job description we are looking for an accomplished technical product specialist to design web applications, microservices, rest apis, and other software solutions using a variety of modern technologies. what you'll do you will contribute to the development of mission-critical applications . you will contribute to system integration, test planning, scripting, and troubleshooting while ensuring performance and scalability. main responsibilities develop scalable and applications using modern programming languages and frameworks. optimize application performance by analyzing execution, debugging issues, and implementing improvements. review project proposals, evaluate technical alternatives, provide time and effort estimates , and offer recommendations. contribute to code reviews, system design discussions, and best practice implementations . identify and lead process improvements , recommending technical solutions to enhance efficiency. assess and maintain the health, security, and performance of software applications and databases. work within an agile development environment , collaborating with teams to provide high-quality solutions. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals...
Objetivo del rol: el product owner es responsable de liderar al equipo de desarrollo (squad) y de asegurar los resultados del mismo. su función principal es dirigir el desarrollo e implementación de nuevos productos o funcionalidades, así como gestionar el portafolio de productos en lo relacionado con la prevención de vulnerabilidades y el mantenimiento continuo. trabaja de manera colaborativa con el product manager y con las áreas de operaciones, servicio, delivery y tecnología, para construir soluciones ágiles, rentables, escalables y sostenibles dentro del portafolio asignado. gestión del producto definir historias de usuario, criterios de aceptación y gestionar el backlog del equipo de desarrollo, alineado con el roadmap del producto y las prioridades del negocio. equilibrar la innovación con el mantenimiento del producto, asegurando su escalabilidad y sostenibilidad. administrar y garantizar la alineación del producto con el customer journey. planificar junto al equipo cada release, priorizando el backlog según las necesidades del negocio. about experian en experian, transformamos datos en oportunidades reales. somos una empresa global de tecnología y analítica, presente en 32 países y con un equipo diverso en toda latam, enfocados en innovar y colaborar para crear soluciones que mejoran la vida de las personas. trabajamos en equipo, escuchando opiniones diferentes y apoyándonos para lograr metas exigentes. celebramos los logros que tienen impacto directo en nuestros clientes y comunidades. en experian, tu trabajo puede abrir el acceso al crédito a más perso...
Experian consumer services is looking to fill a marketing compliance specialist role with our marketplace team. experian marketplace is financial lead gen platform. we make personalized financial product recommendations to our 80 million experian.com members, based on powerful data-driven decisioning and product matching logic. over 2 million credit card journeys began with experian marketplace last year! what you'll do the marketing compliance specialist will work with product marketing and our broader compliance division across the enterprise to allow growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidance. working with marketing, legal and experian's compliance department, you will help develop guidelines across the lead generation business. you will report to the compliance director. you will also oversee the following: work with product, marketing, editorial and legal/compliance teams to communicate and maintain lead generation compliance standards. work along marketplace product compliance roadmap that enables experian to improve the customer experience by providing customers with the information they need to make informed decisions. maintain regular compliance scorecards. coordinate and report out on status and recommended changes. manage affiliate marketing network vendors to identify changes to client offers through vendor portals and coordinate internal experian efforts to update offers following contracted service level agreements. provide marketplace compliance approval and up...
Objetivo del rol:el product owner es responsable de liderar al equipo de desarrollo (squad) y de asegurar los resultados del mismo. su función principal es dirigir el desarrollo e implementación de nuevos productos o funcionalidades, así como gestionar el portafolio de productos en lo relacionado con la prevención de vulnerabilidades y el mantenimiento continuo.trabaja de manera colaborativa con el product manager y con las áreas de operaciones, servicio, delivery y tecnología, para construir soluciones ágiles, rentables, escalables y sostenibles dentro del portafolio asignado.gestión del productodefinir historias de usuario, criterios de aceptación y gestionar el backlog del equipo de desarrollo, alineado con el roadmap del producto y las prioridades del negocio.equilibrar la innovación con el mantenimiento del producto, asegurando su escalabilidad y sostenibilidad.administrar y garantizar la alineación del producto con el customer journey.planificar junto al equipo cada release, priorizando el backlog según las necesidades del negocio.about experianen experian, transformamos datos en oportunidades reales. somos una empresa global de tecnología y analítica, presente en 32 países y con un equipo diverso en toda latam, enfocados en innovar y colaborar para crear soluciones que mejoran la vida de las personas.trabajamos en equipo, escuchando opiniones diferentes y apoyándonos para lograr metas exigentes. celebramos los logros que tienen impacto directo en nuestros clientes y comunidades. en experian, tu trabajo puede abrir el acceso al crédito a más personas, proteger a e...
You will collaborate with finance teams across all north american businesses, supporting both department-specific analyses and region-wide projects aimed at enhancing planning and reporting capabilities. as an important partner in a growing team, you will gain valuable experience and access to further growth opportunities. you will report directly to the fp&a; supervisor and work directly with an operating unit (health) of experian's business. this is an individual contributor role. main responsibilities technology transformation financial reporting : develop dashboards and reports to track project progress, budget use, and return on investment for tech transformation plans. capital planning & tracking : manage capital expenditure budgets, forecasts, and actuals, ensuring agreement on strategic goals and accounting standards. contractor & procurement oversight : monitor contractor spend, validate invoices, coordinate with procurement on outsourced labor requisitions, and manage purchase requests. technology spend management : forecast and control cloud costs, software licensing, capital expenditures, and overall tech spend, including monthly variance analysis. accounting & compliance support : assist with month-end close, journal entries, accruals, reconciliations, and support audit and compliance processes. collaboration & process improvement : partner with technology, procurement, and accounting teams to improve processes, automate reporting, and enhance insights using tools like power bi, tableau, oracle, and hyperion. about experian experian is a global compan...
Job description we are looking for an accomplished technical product specialist to design web applications, microservices, rest apis, and other software solutions using a variety of modern technologies. what you'll do you will contribute to the development of mission-critical applications. you will contribute to system integration, test planning, scripting, and troubleshooting while ensuring performance and scalability. main responsibilities develop scalable and applications using modern programming languages and frameworks. optimize application performance by analyzing execution, debugging issues, and implementing improvements. review project proposals, evaluate technical alternatives, provide time and effort estimates, and offer recommendations. contribute to code reviews, system design discussions, and best practice implementations. identify and lead process improvements, recommending technical solutions to enhance efficiency. assess and maintain the health, security, and performance of software applications and databases. work within an agile development environment, collaborating with teams to provide high-quality solutions. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals and...
Objetivo del rol: el product owner es responsable de liderar al equipo de desarrollo (squad) y de asegurar los resultados del mismo. su función principal es dirigir el desarrollo e implementación de nuevos productos o funcionalidades, así como gestionar el portafolio de productos en lo relacionado con la prevención de vulnerabilidades y el mantenimiento continuo. trabaja de manera colaborativa con el product manager y con las áreas de operaciones, servicio, delivery y tecnología, para construir soluciones ágiles, rentables, escalables y sostenibles dentro del portafolio asignado. gestión del producto - definir historias de usuario, criterios de aceptación y gestionar el backlog del equipo de desarrollo, alineado con el roadmap del producto y las prioridades del negocio. - equilibrar la innovación con el mantenimiento del producto, asegurando su escalabilidad y sostenibilidad. - administrar y garantizar la alineación del producto con el customer journey. - planificar junto al equipo cada release, priorizando el backlog según las necesidades del negocio. about experian en experian, transformamos datos en oportunidades reales. somos una empresa global de tecnología y analítica, presente en 32 países y con un equipo diverso en toda latam, enfocados en innovar y colaborar para crear soluciones que mejoran la vida de las personas. trabajamos en equipo, escuchando opiniones diferentes y apoyándonos para lograr metas exigentes. celebramos los logros que tienen impacto directo en nuestros clientes y comunidades. en experian, tu trabajo puede abrir el acceso al crédito a más p...
Objetivo del rol: liderar la estrategia integral de go-to-market para el negocio b2b de datacrédito experian, maximizando la penetración de mercado, acelerando el crecimiento del portafolio y asegurando una experiencia de cliente consistente y rentable durante todo su ciclo de vida. este rol será responsable de conectar la visión de producto con la ejecución comercial, habilitando resultados sostenibles a través de iniciativas de crecimiento, fidelización y evolución del cliente, con el objetivo de cumplir con el presupuesto de ingresos del negocio. entregables: 1. el cumplimiento de objetivos comerciales de ingreso, profundización y retención. 2. estrategia de growth marketing para el segmento b2b 3. planes gtm por solución y vertical. 4. propuestas de valor y mensajes por segmento. 5. campañas de crecimiento y fidelización alineadas al ciclo de vida del cliente. 6. dashboards de desempeño y analítica de oportunidades. 7. coordinación de equipos interfuncionales y gestión de proyectos. responsabilidades del cargo: 1. estrategia de go-to-market (gtm): diseñar y liderar las estrategias gtm para lanzamientos, expansiones y reposicionamientos de productos. - alinear las prioridades gtm con el roadmap de producto, la estrategia comercial y los - identificar y priorizar verticales, segmentos y oportunidades de crecimiento de alto impacto. - construir propuestas de valor y casos de uso por industria, basados en necesidades del mercado. 2. gestión del ciclo de vida del cliente: - diseñar estrategias omnicanal para profundización, retención y lealtad de ...
Reports to: data analytics manager you will help enhance multiple data accuracy and litigation programs by overseeing and analyzing consumer credit data. you will extract, report, and visualize data to derive insightful information for business decision-making. the role involves performing advanced business analysis by applying data mining and exploratory analysis techniques. responsibilities - maintain project plans for process implementations. - build and manage ongoing production processes. - provide support to business subject matter experts and management. - identify trends and patterns in complex data sets for business decision-making. - ensure data accuracy and integrity. about experian experian is a global data and technology company, powering opportunities for people and businesses worldwide. we help redefine lending practices, prevent fraud, simplify healthcare, create marketing solutions, and gain insights into various markets using our data, analytics, and software. we assist millions in achieving financial goals and saving time and money. we operate across markets including financial services, healthcare, automotive, agribusiness, and insurance. with a team of 22,500 across 32 countries, headquartered in dublin, ireland, we are listed on the london stock exchange (expn). learn more at experianplc.com. experience and skills - bachelor's degree in mathematics, economics, computer science, information management, or statistics (preferred) or equivalent experience. - minimum of 3 years in a data analyst role. - advanced skills in sql and relational database...
As a senior data analyst at experian, you will play a key role in enhancing multiple data accuracy and litigation programs by overseeing and analyzing consumer credit data. your responsibilities will include extracting, reporting, and visualizing data to derive insightful information for business decision-making. you will apply advanced business analysis techniques, including data mining and exploratory analysis, to drive business outcomes. key responsibilities: - maintain project plans for process implementations. - build and manage ongoing production processes. - provide support to business subject matter experts and management. - identify trends and patterns in complex data sets for business decision-making. - ensure data accuracy and integrity. at experian, we operate across markets including financial services, healthcare, automotive, agribusiness, and insurance. with a team of 22,500 across 32 countries, headquartered in dublin, ireland, we are listed on the london stock exchange (expn). we assist millions in achieving financial goals and saving time and money....
At experian health, our employees shape the future of u.s. healthcare by driving innovations in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies, and other risk-bearing entities. the revenue cycle solutions consultant will manage client implementation of experian claims products from kick-off to transition. key responsibilities include: - managing project scope, schedule, resources, project documentation, and reporting - scheduling client meetings and critical path activities and coordinating internal resource support - requesting and scheduling testing and training activities with clients - facilitating technical discussions for project integrations and technical solutions - identifying and escalating project risks and developing mitigation plans - tracking open issues and solution plans during implementation experian is a global data and technology company that helps people and businesses around the world. our unique combination of data, analytics, and software powers opportunities across various markets, including financial services, healthcare, automotive, agribusiness, insurance, and more. we operate across 32 countries with a team of 22,500 people. our corporate headquarters are in dublin, ireland....
Experian consumer services is seeking a marketing compliance specialist to join our marketplace team. our financial lead gen platform, experian marketplace, provides personalized financial product recommendations to our 80 million experian.com members based on powerful data-driven decisioning and product matching logic. we are looking for a skilled marketing compliance specialist who will work with product marketing and our broader compliance division across the enterprise to allow growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidance. - the ideal candidate will communicate and maintain lead generation compliance standards across product, marketing, editorial, and legal/compliance teams. - they will oversee the development of guidelines and roadmaps to improve customer experience by providing customers with the information they need to make informed decisions. this role involves maintaining regular compliance scorecards, coordinating and reporting on status and recommended changes, managing affiliate marketing network vendors, and providing compliance approval and update support for new offers or changes to offers. the successful candidate will work with teams and clients to follow compliance processes, implement changes, and provide ongoing support to maintain a compliant solution that meets company standards and guidelines across websites, operational practices, promotions, and advertisements....
Objetivo principal del product owner es liderar al equipo de desarrollo (squad) y garantizar los resultados del mismo. dirige el desarrollo e implementación de nuevos productos o funcionalidades, así como gestiona el portafolio de productos en lo relacionado con la prevención de vulnerabilidades y el mantenimiento continuo. colabora con el product manager y las áreas de operaciones, servicio, delivery y tecnología para construir soluciones ágiles, rentables, escalables y sostenibles dentro del portafolio asignado. gestión del producto - define historias de usuario, criterios de aceptación y gestiona el backlog del equipo de desarrollo, alineado con el roadmap del producto y las prioridades del negocio. - equilibra la innovación con el mantenimiento del producto, asegurando su escalabilidad y sostenibilidad. - administra y garantiza la alineación del producto con el customer journey. - planifica junto al equipo cada release, priorizando el backlog según las necesidades del negocio....
As a finance analyst, you will collaborate with cross-functional teams to support financial planning and reporting. this role involves working closely with the fp&a; supervisor and various business units to drive financial decision-making and process improvements. main responsibilities 1. develop dashboards and reports to track project progress, budget use, and return on investment for tech transformation plans. 2. manage capital expenditure budgets, forecasts, and actuals, ensuring agreement on strategic goals and accounting standards. 3. monitor contractor spend, validate invoices, coordinate with procurement on outsourced labor requisitions, and manage purchase requests. 4. forecast and control cloud costs, software licensing, capital expenditures, and overall tech spend, including monthly variance analysis. 5. assist with month-end close, journal entries, accruals, reconciliations, and support audit and compliance processes. 6. partner with technology, procurement, and accounting teams to improve processes, automate reporting, and enhance insights using tools like power bi, tableau, oracle, and hyperion. about experian experian is a global company specializing in data services, helping organizations and consumers manage risk and make informed decisions. we empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. experience and skills - bachelor's degree in finance, economics, accounting, or a related field. - 8+ years of progressive finance experience, including month-end processes, forecasting, reporting mo...
Job description we are seeking an accomplished technical product specialist to design web applications, microservices, rest apis, and other software solutions using a variety of modern technologies. the ideal candidate will contribute to the development of mission-critical applications, ensuring performance and scalability while collaborating with cross-functional teams in an agile environment. main responsibilities: - develop scalable and efficient applications using modern programming languages and frameworks. - optimize application performance by analyzing execution, debugging issues, and implementing improvements. - review project proposals, evaluate technical alternatives, provide time and effort estimates, and offer recommendations. - contribute to code reviews, system design discussions, and best practice implementations. - identify and lead process improvements, recommending technical solutions to enhance efficiency. - assess and maintain the health, security, and performance of software applications and databases. about experian experian is a global data and technology company powering opportunities for people and businesses around the world. we help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into various markets. our team of 22,500 people across 32 countries invests in people and new advanced technologies to unlock the power of data. as a ftse 100 index company listed on the london stock exchange, we operate across multiple markets, including financial services, healthcare...
About the role experian is seeking a skilled billing supervisor to manage daily operations and lead the billing team. the successful candidate will oversee team performance, ensure compliance with policies and regulations, and foster a positive work environment. main responsibilities - team leadership: provide guidance to the billing team to ensure accurate billing services and responses to queries. - process management: maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information. - performance management: conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and address employee relation issues promptly. - reporting: create reports and indicators to support management decisions and improve process control. - knowledge transfer and training: ensure the proper flow of knowledge within the team by maintaining a comprehensive sop structure and implementing training plans. - process improvement: identify and recommend process improvements opportunities to enhance team efficiency and productivity. - quality assurance: verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to sox controls. about experian as a global company in data services, experian helps organizations and consumers manage risk and make informed decisions. we empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. with over 125 years of experience, we specializ...
Experian global financial services is looking for a billing supervisor to manage the daily operations of the billing team. you will use your expertise in billing processes to oversee team performance, ensure compliance with policies and regulations, and foster a positive and productive work environment. you will report directly to the north america billing manager. main responsibilities team leadership: provide guidance to the billing team, ensuring accurate billing services and responses to queries.process management: maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information.performance management: conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues.reporting: create reports and indicators to support management decisions and improve process control.knowledge transfer and training: ensure the proper flow of knowledge within the team by maintaining a comprehensive sop structure and implementing training plans.process improvement: identify and recommend process improvements opportunities to enhance team efficiency and productivity.quality assurance: verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to sox controls.demonstrated experience managing, motivating, and coaching teams. about experian experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. we empower i...
Objetivo del rol: el product owner es responsable de liderar al equipo de desarrollo (squad) y de asegurar los resultados del mismo. su función principal es dirigir el desarrollo e implementación de nuevos productos o funcionalidades, así como gestionar el portafolio de productos en lo relacionado con la prevención de vulnerabilidades y el mantenimiento continuo. trabaja de manera colaborativa con el product manager y con las áreas de operaciones, servicio, delivery y tecnología, para construir soluciones ágiles, rentables, escalables y sostenibles dentro del portafolio asignado. gestión del producto definir historias de usuario, criterios de aceptación y gestionar el backlog del equipo de desarrollo, alineado con el roadmap del producto y las prioridades del negocio.equilibrar la innovación con el mantenimiento del producto, asegurando su escalabilidad y sostenibilidad.administrar y garantizar la alineación del producto con el customer journey.planificar junto al equipo cada release, priorizando el backlog según las necesidades del negocio. about experian en experian, transformamos datos en oportunidades reales. somos una empresa global de tecnología y analítica, presente en 32 países y con un equipo diverso en toda latam, enfocados en innovar y colaborar para crear soluciones que mejoran la vida de las personas. trabajamos en equipo, escuchando opiniones diferentes y apoyándonos para lograr metas exigentes. celebramos los logros que tienen impacto directo en nuestros clientes y comunidades. en experian, tu trabajo puede abrir el acceso al crédito a más personas, p...
Job description we are looking for an accomplished technical product specialist to design web applications, microservices, rest apis, and other software solutions using a variety of modern technologies. what you'll do you will contribute to the development of mission-critical applications. you will contribute to system integration, test planning, scripting, and troubleshooting while ensuring performance and scalability. main responsibilities develop scalable and applications using modern programming languages and frameworks. optimize application performance by analyzing execution, debugging issues, and implementing improvements. review project proposals, evaluate technical alternatives, provide time and effort estimates, and offer recommendations. contribute to code reviews, system design discussions, and best practice implementations. identify and lead process improvements, recommending technical solutions to enhance efficiency. assess and maintain the health, security, and performance of software applications and databases. work within an agile development environment, collaborating with teams to provide high-quality solutions. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals and...
Experian consumer services is looking to fill a marketing compliance specialist role with our marketplace team. experian marketplace is financial lead gen platform. we make personalized financial product recommendations to our 80 million experian.com members, based on powerful data-driven decisioning and product matching logic. over 2 million credit card journeys began with experian marketplace last year! what you'll do the marketing compliance specialist will work with product marketing and our broader compliance division across the enterprise to allow growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidance. working with marketing, legal and experian's compliance department, you will help develop guidelines across the lead generation business. you will report to the compliance director. you will also oversee the following: work with product, marketing, editorial and legal/compliance teams to communicate and maintain lead generation compliance standards.work along marketplace product compliance roadmap that enables experian to improve the customer experience by providing customers with the information they need to make informed decisions.maintain regular compliance scorecards. coordinate and report out on status and recommended changes.manage affiliate marketing network vendors to identify changes to client offers through vendor portals and coordinate internal experian efforts to update offers following contracted service level agreements.provide marketplace compliance approval and update su...
Objetivo del rol: liderar la estrategia integral de go-to-market para el negocio b2b de datacr&edito; experian, maximizando la penetración de mercado, acelerando el crecimiento del portafolio y asegurando una experiencia de cliente consistente y rentable durante todo su ciclo de vida. este rol será responsable de conectar la visión de producto con la ejecución comercial, habilitando resultados sostenibles a través de iniciativas de crecimiento, fidelización y evolución del cliente, con el objetivo de cumplir con los objetivos comerciales de ingreso, profundización y retención. las entregables incluyen: el cumplimiento de objetivos comerciales de ingreso, profundización y retención. estrategia de growth marketing para el segmento b2b. planes gtm por solución y vertical. propuestas de valor y mensajes por segmento. campañas de crecimiento y fidelización alineadas al ciclo de vida del cliente. dashboards de desempeño y analítica de oportunidades. coordinación de equipos interfuncionales y gestión de proyectos....
Reports to: data analytics manager you will help enhance multiple data accuracy and litigation programs by overseeing and analyzing consumer credit data. you will extract, report, and visualize data to derive insightful information for business decision-making. the role involves performing advanced business analysis by applying data mining and exploratory analysis techniques. responsibilities maintain project plans for process implementations.build and manage ongoing production processes.provide support to business subject matter experts and management.identify trends and patterns in complex data sets for business decision-making.ensure data accuracy and integrity.about experian experian is a global data and technology company, powering opportunities for people and businesses worldwide. we help redefine lending practices, prevent fraud, simplify healthcare, create marketing solutions, and gain insights into various markets using our data, analytics, and software. we assist millions in achieving financial goals and saving time and money. we operate across markets including financial services, healthcare, automotive, agribusiness, and insurance. with a team of 22,500 across 32 countries, headquartered in dublin, ireland, we are listed on the london stock exchange (expn). learn more at experianplc.com. experience and skills bachelor's degree in mathematics, economics, computer science, information management, or statistics (preferred) or equivalent experience.minimum of 3 years in a data analyst role.advanced skills in sql and relational databases.experience in proce...
Revenue cycle solutions consultant, healthcare - claims at experian health, our employees can shape more than products – they shape the future of u.s. healthcare. experian health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. to the revenue cycle solutions claims implementation manager, the revenue cycle solutions consultant will manage client implementation of experian claims products, from kick-off through transition. you will: manage project scope, schedule, resources, project documentation and reportingschedule client meetings and critical path activities and coordinate internal resource supportrequest and schedule testing and training activities with client (with pmo/analyst resources)facilitate technical discussions for project integrations and technical solutions from one-to-many technical applicationsuse internal tools to initiate the build and to troubleshoot issues/ promote resolutionidentify and escalate project risk/roadblocks and develop risk mitigation/resolution planstrack open issues, along with solution plans (jira tickets, cases, etc.) during implementation to go live with clientsmanage multiple projects concurrently, including multi-facility, multi-product programs about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, ...
Estamos em busca de um(a) analista pleno de customer success para atuar com clientes estratégicos, com foco em engajamento, expansão e encantamento. essa pessoa será peça-chave na construção de uma jornada de sucesso para o cliente, conectando insights ao negócio e promovendo uma cultura genuinamente customer-centric. gerir carteira de clientes estratégicos, garantindo a entrega de valor e alinhamento com os objetivos de negócio;realizar agendas online com foco em estimular a adoção das soluções, mapeando oportunidades de cross sell e upsell;realizar reuniões de resultados com foco consultivo;construir e mapear cases de sucesso e encantamento de clientes;produzir reportes consolidados e análises de performance, extraindo insights acionáveis e conectados ao negócio do cliente;propor melhorias e evoluções baseadas em dados, feedbacks e observações de campo;construir e manter relacionamentos de confiança com múltiplos stakeholders;gerenciar tempo e prioridades, mesmo em cenários de pressão e alta demanda;trabalhar de forma colaborativa com diferentes times promovendo sinergia e inovação conjunta;demonstrar resiliência diante de desafios e mudanças, mantendo a qualidade e foco nos resultados. about experian a serasa experian é a primeira e a maior datatech do brasil. líder em soluções de inteligência para análise de riscos e oportunidades, com foco nas jornadas de crédito, autenticação e prevenção à fraude. com tecnologia de ponta, inovação e os melhores talentos, transforma a incerteza do risco na melhor decisão, ajudando pessoas a realizarem seus sonhos e empresas de tod...
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