About us at first line software, we build custom software solutions that help global businesses grow, innovate, and stay ahead of the curve. with a team of experienced professionals and a focus on quality and collaboration, we work across industries ...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and tec...
About payjoypayjoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. we lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud ai allow us to offer the lowest cost and qualify the most customers in the industry. as of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.this rolethe senior product manager is responsible for defining and leading strategy, roadmap, end-to-end discovery, design, and implementation to enhance the overall customer experience, expand product capabilities including international expansion, and optimize key performance indicators.responsibilitiescreate a roadmap to deliver of a line products across all payjoy markets with a robust set of features such as deposits/withdrawals (cash, bank transfers, card, bill-pay) and rewards/yield.conduct in-depth market and customer research to identify pain points, unmet needs, and opportunities for innovation in the credit and lending space.drive the end-to-end product lifecycle from ideation and requirements gathering to development, launch, and post-launch iteration , to full-scale implementation. for new features and improvements.work closely with legal, engineering, stakeholders,and existing finance engine leadership to deliver high-quality solutions that balance legal requirements an...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients innorth america, while contributing to24/7 global service continuitythrough a coordinatedfollow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. analyze logs, system behavior, and product usage using tools such asdatadogor similar observability platforms. collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. ensure seamless handover and coordination with apac and emea teams as part of thefollow the sun support model. support response efforts for high-priority or platform-wide incidents,maintainingclear inte...
Company description amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care. amwell provides a leading hybrid care enablement platform in the united states and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care. amwell believes that hybrid care delivery will transform healthcare. the company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. with nearly two decades of experience, amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to amwell solutions. for more information, please visit amwell.com . brief overview: we're looking for a full-time, back-end software engineer to work on our web-based online health care solution. our software combines the best elements of the web, video, and telephony to bring patients and health care providers together in innovative new ways. core responsibilities: - design and implement new functionality for amwell's flagship online care product. - engage in all aspects of release cycles including requirements review, work estimation, design, implementation, testing, and review. - work with qa to understand and resolve defects. - identify gaps in requirements...
About payjoy payjoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. we lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud ai allow us to offer the lowest cost and qualify the most customers in the industry. as of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term. this role the senior product manager is responsible for defining and leading strategy, roadmap, end-to-end discovery, design, and implementation to enhance the overall customer experience, expand product capabilities including international expansion, and optimize key performance indicators. key responsibilities - create a roadmap to deliver of a line products across all payjoy markets with a robust set of features such as deposits/withdrawals (cash, bank transfers, card, bill-pay) and rewards/yield. - conduct in-depth market and customer research to identify pain points, unmet needs, and opportunities for innovation in the credit and lending space. - drive the end-to-end product lifecycle from ideation and requirements gathering to development, launch, and post-launch iteration , to full-scale implementation. for new features and improvements. - work closely with legal, engineering, stakeholders,and existing finance engine leadership to deliver high-quality solutions that...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client our client handles the headaches that come along with running payroll so its clients can focus on more important things. since 2002 it has been helping companies file payroll taxes, providing employee self-service portals, and meeting many other needs. our client prides itself in its client care: they provide absolutely free technical support, will configure our solutions to fit your exact needs. most of its solutions work by integrating directly into the accounting systems that are already in place, such as the microsoft dynamics line and many other erps. job summary we are seeking an experienced senior infrastructure engineer to join our team. in this role, you ...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit the role within the digital workplace identity team requires technical knowledge of active directory, okta, microsoft cloud technologies, and azure. you will support project delivery, provide training to 1st line support, and manage some 3rd line escalations. as an identity analyst, you will act as an escalation point for identity related incidents, coordinate with team members in projects and daily operations over a follow-the-sun model. you must be an identity sme, preferably certified, with excellent communication skills in english, and the ability to work with a multi-national team to ensure successful product rollouts. you will support a diverse user base across 50+ countries, covering office locations, manufacturing sites, and remote users, operating as part of an international team for complex projects. this role involves resolving ident...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, you'll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: ✅ north florida ✅ south florida ✅ georgia 👩🏫 functions: 🔸confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). 🔹 contact customers to respond to inquiries and process on-line hires. 🔸 performs other duties as needed guided by the management team. 💡 knowledge, skills, and abilities: 🔸 knowledge of company services, policies, and procedures. 🔹 skill in completing multiple tasks at once. 🔸skill in identifying and resolving customer problems. 🔹skill in oral and written communication, including english and spanish communications. 🔸 skill in operating office and technological equipment and software. 🔹ability to communicate professionally with coworkers and customers. 🔸 ability to follow oral and written instructions 🔹 ability to organize daily activities of self and others and work as a team player. ⏰position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. 🔹 training schedule: monday to friday 8am a 6pm for 2 weeks 🌍 on site: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla 💼requirements: 👨🎓 legal assistant or customer servic...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, you'll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: ✅ north florida ✅ south florida ✅ georgia 👩🏫 functions: 🔸confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). 🔹 contact customers to respond to inquiries and process on-line hires. 🔸 performs other duties as needed guided by the management team. 💡 knowledge, skills, and abilities: 🔸 knowledge of company services, policies, and procedures. 🔹 skill in completing multiple tasks at once. 🔸skill in identifying and resolving customer problems. 🔹skill in oral and written communication, including english and spanish communications. 🔸 skill in operating office and technological equipment and software. 🔹ability to communicate professionally with coworkers and customers. 🔸 ability to follow oral and written instructions 🔹 ability to organize daily activities of self and others and work as a team player. ⏰position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. 🔹 training schedule: monday to friday 8am a 6pm for 2 weeks 🌍 on site: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla 💼requirements: 👨🎓 legal assistant or customer servic...
Join to apply for the java tech lead role at cbtw americas 3 weeks ago be among the first 25 applicants join to apply for the java tech lead role at cbtw americas who are we? collaboration betters the world ( cbtw ), is a company providing tech et business solutions to its clients, through the expertise of its 9 service lines. overview who are we? collaboration betters the world ( cbtw ), is a company providing tech et business solutions to its clients, through the expertise of its 9 service lines. as a java developer , you will join our software engineering service line, where we are engineering scalable, innovative software solutions that empower and redefine industries. responsibilities what is your role? as a member of our development team, the java technical lead will design and develop high volume, low latency applications for mission-critical systems, delivering high availability. you will support web-based application development and maintenance, and contribute to and grow our software engineering competency. the java technical lead must have broad experience in web application development. the java technical lead provides input and support for and performs full systems life cycle management activities (e.g., analysis, technical requirements, design, coding, testing, implementation, etc.) of application software. this position collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. this position provides knowledge and support for applications development...
Customer success engineer i - on demand accounting (hybrid work schedule) join to apply for the customer success engineer i - on demand accounting (hybrid work schedule) role at quorum software customer success engineer i - on demand accounting (hybrid work schedule) 1 week ago be among the first 25 applicants join to apply for the customer success engineer i - on demand accounting (hybrid work schedule) role at quorum software customer success engineer – on demand accounting location: bogota, colombia model of work: hybrid please submit your cv/resumé in english. only applications received in english will be considered. are you excited by challenges? do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? then now is the time to join quorum software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation. quorum software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. throughout every region of the globe, customers rely on quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. overview the primary role of the customer success engineer (cse) position...
1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. uptalent.io, a leading global platform, is seeking a highly skilled transmission line engineer (plss-cad expert) to join our team. as a company that connects top tier talent from latin america with the most exciting companies in the world, we are looking for an individual who is passionate about delivering high-quality solutions in the electrical engineering industry. in this role, you will be responsible for designing and analyzing transmission lines, ensuring their efficiency and reliability. you will use your expertise in plss-cad to create accurate and detailed designs, while collaborating with cross-functional teams to ensure seamless project execution. responsibilities utilize plss-cad software to develop accurate and detailed designs collaborate with cross-functional teams, including electrical engineers and project managers, to ensure successful project execution perform structural and electrical calculations to assess the performance and reliability of transmission lines prepare technical reports, documentation, and drawings to communicate design specifications requirements bachelor's degree in electrical engineering or a related field proven experience in transmission line design and analysis proficiency in plss-cadd, pls-pole and pls- tower software strong understanding of industry standards and regulations excellent problem-solving and analytical skills fluent in english. effective communication and collaboration abilities previous ...
18 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from not disclosed yet talent management | hr operations | technical recruiting are you passionate about solving complex technical challenges and making a real impact on product reliability and customer success? we’re looking for a level 2 application support engineer to join our growing services team and play a key role in delivering world-class support to our customers. as an l2 support engineer, you’ll work at the intersection of product, engineering, and customer success—diagnosing intricate issues, performing in-depth system analysis, and driving continuous improvement. you’ll be the go-to expert for escalated technical issues and a key contributor to optimizing our platform’s performance and stability. what you’ll do troubleshoot and resolve advanced technical issues across application and infrastructure layers perform log analysis, code reviews, and root cause investigations own escalated tickets from l1 support teams, ensuring timely and high-quality resolutions collaborate closely with product and engineering teams to drive sustainable fixes monitor system performance and proactively detect anomalies investigate integration issues with third-party systems and apis create knowledge base articles, diagnostic tools, and internal documentation join technical calls with clients as needed to support critical issues contribute to the improvement of processes, tools, and support methodologies what we’re looking for 2–3 years of experien...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients innorth america, while contributing to24/7 global service continuitythrough a coordinatedfollow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. analyze logs, system behavior, and product usage using tools such asdatadogor similar observability platforms. collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. ensure seamless handover and coordination with apac and emea teams as part of thefollow the sun support model. support response efforts for high-priority or platform-wide incidents,maintain...
Coupa makes margins multiply through its community-generated ai and industry-leading total spend management platform for businesses large and small. coupa ai is informed by trillions of dollars of direct and indirect spend data across a global network of 10m+ buyers and suppliers. we empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. why join coupa? pioneering technology: at coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. collaborative culture: we value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. global impact: join a company where your work has a global, measurable impact on our clients, the business, and each other. learn more on life at coupa blog and hear from our employees about their experiences working at coupa. the impact of an account development representative at coupa: we’re looking for a driven account development representative (adr) to join our team in bogotá, colombia, supporting inbound lead qualification across the spanish-speaking americas (ssa) region. you'll be the first line of engagement with prospective customers, qualifying inbound leads and building pipeline in partnership with sales and marketing. what you'll do: qualify inbound leads and outbound prospects to build sales pipeline. engage c-level and director contacts to identify pain points and fit. partner with marketing and sa...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator's top companies list - all while m...
4 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are seeking a highly motivated and detail-oriented marketing onboarding specialist to join our digital marketing services team. the ideal candidate for this role will have a deep passion for marketing, superior customer experience and entrepreneurship. you will be responsible for managing client relationships, ensuring client satisfaction, and coordinating with internal teams to deliver outstanding web marketing results. about autoleap autoleap is the market-leading shop management saas provider in the underserved auto repair industry. the shop management system (sms) provides an all-in-one, cloud-based auto repair management software that helps after-market auto shop owners focused on general repair to better understand, manage, and grow their business—from scheduling appointments to managing technicians and generating invoices to help save time and money. in 2023, we announced our $30m series b led by advanced venture partners (avp) and aren't slowing down. our mission is to change the auto repair industry one shop at a time, helping shop owners get home to their families earlier and helping them build long-lasting healthy businesses to pass on to future generations. we will be the de facto choice for all shop owners looking to grow and improve their businesses with your help! as a marketing onboarding specialist, you will: collaborate with the web marketing team to plan, execute, and monitor digital marketing campaigns, ensuring they meet clie...
1 day ago be among the first 25 applicants this range is provided by neowork. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range cop1,800,000.00/yr - cop4,900,000.00/yr we're seeking a detail-oriented and proactive accounts payable specialist i to join our expanding accounting team. this entry-level role is pivotal in supporting daily financial operations, ensuring timely and accurate vendor payments, and collaborating across departments to enhance processes. if you're excited about working in a dynamic environment within the music and real estate sectors, this is a great opportunity to launch your career. key responsibilities maintain and reconcile property-level accounts payable ledgers, validating charges and ensuring payment record accuracy. process vendor invoices and payments in line with established policies and deadlines. investigate and resolve billing discrepancies in collaboration with vendors and internal teams. serve as the main point of contact for vendor-related inquiries with clear and professional communication. set up new vendors and update vendor records within the accounting system. train and support operations managers on correct invoice submission protocols. support the director of accounting on special projects and ad-hoc financial tasks requirements 0-2 years of relevant experience in accounting, finance, or accounts payable. excellent english communication skills, both written and verbal exposure to accounts payable processes is highly desirable. experience usin...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, youll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: north florida south florida georgia functions: confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). contact customers to respond to inquiries and process on-line hires. performs other duties as needed guided by the management team. knowledge, skills, and abilities: knowledge of company services, policies, and procedures. skill in completing multiple tasks at once. skill in identifying and resolving customer problems. skill in oral and written communication, including english and spanish communications. skill in operating office and technological equipment and software. ability to communicate professionally with coworkers and customers. ability to follow oral and written instructions ability to organize daily activities of self and others and work as a team player. position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. training schedule: monday to friday 8am a 6pm for 2 weeks on site: cra. 51b 80-58, piso 21, edificio smart office center, barranquilla requirements: legal assistant or customer service representative with minimum 6 months...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients in north america, while contributing to24/7 global service continuitythrough a coordinated follow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such as datadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of the follow the sun support model. - support response efforts for high-priority or platform-wide incident...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients in north america, while contributing to24/7 global service continuitythrough a coordinated follow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such as datadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of the follow the sun support model. - support response efforts for high-priority or platform-wide incidents,...
About payjoy payjoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. we lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud ai allow us to offer the lowest cost and qualify the most customers in the industry. as of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term. this role the senior product manager is responsible for defining and leading strategy, roadmap, end-to-end discovery, design, and implementation to enhance the overall customer experience, expand product capabilities including international expansion, and optimize key performance indicators. key responsibilities create a roadmap to deliver of a line products across all payjoy markets with a robust set of features such as deposits/withdrawals (cash, bank transfers, card, bill-pay) and rewards/yield. conduct in-depth market and customer research to identify pain points, unmet needs, and opportunities for innovation in the credit and lending space. drive the end-to-end product lifecycle from ideation and requirements gathering to development, launch, and post-launch iteration , to full-scale implementation. for new features and improvements. work closely with legal, engineering, stakeholders,and existing finance engine leadership to deliver high-quality solutions that balance lega...
Customer success specialist role we are seeking a highly motivated and skilled customer success specialist to join our organization in bogotá, colombia. the primary role of the customer success specialist is to build relationships with new and existing clients by project managing their onboarding to our product, providing best practices, technical support, and user training on the application. as a key member of our team, you will be responsible for client consulting, new customer implementation, project management, technical troubleshooting, customer support, and new user training. - onboards existing clients converting to our product as well as new clients. - handles initial case intake both over the phone and through email. - performs first line triage support for clients answering basic questions and assisting clients navigate the system. - interacts with clients to provide and process information in response to inquiries, concerns, and requests about products and services. - escalates more complex inquiries to tier 3 support. - informs support leadership of potential client issues and problems early to ensure they receive proper attention. - documents and maintains all client information in a crm system to include recording all calls, emails, and client communication. - creates and maintains product documentation and online training videos. - performs entry-level quality assurance testing for software development. - develops/maintains sop for troubleshooting technical problems. - participates in industry training. - stays current with system information, changes, a...
Company description amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care. amwell provides a leading hybrid care enablement platform in the united states and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care. amwell believes that hybrid care delivery will transform healthcare. the company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. with nearly two decades of experience, amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to amwell solutions. for more information, please visit amwell.com . brief overview: we're looking for a full-time, back-end software engineer to work on our web-based online health care solution. our software combines the best elements of the web, video, and telephony to bring patients and health care providers together in innovative new ways. core responsibilities: - design and implement new functionality for amwell's flagship online care product. - engage in all aspects of release cycles including requirements review, work estimation, design, implementation, testing, and review. - work with qa to understand and resolve defects. - identify gaps in requirements...
**job title**: help desk support agent **job type**: full‑time contractor **workplace**: remote **schedule**: pacific time zone, 9 am - 6 pm pst, monday - friday **compensation**: usd $1,200 - $1,500 (doe) **about hirehawk**: **about the job**: our client is a well-established telecom and it services provider with 25+ years of experience supporting businesses across the united states. as their first line of defense, the help desk support agent ensures client issues are resolved swiftly and professionally, from password resets to complex network troubleshooting. in this role, you’ll manage 15-20 tickets per shift, leverage modern monitoring tools, and collaborate with senior engineers to keep mission-critical systems online. if you thrive on solving technical puzzles and delighting customers, this is your chance to grow with an innovation-driven company that values reliability, learning, and career advancement. this is a long-term, full-time engagement with fixed hours and steady workload. **core responsibilities**: - provide prompt, empathetic remote support (phone/video/tickets) to resolve user issues. - own and update 15-20 active tickets per shift, meeting defined slas. - monitor network, server, and backup alerts; investigate or escalate as needed. - troubleshoot microsoft 365, google workspace, windows servers, printers, and basic network faults. - install software, configure systems, and perform remote desktop tasks. - accurately document incidents, root causes, and resolutions in the knowledge base. - create and maintain client-specific guides/sops...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, you'll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: ✅ north florida ✅ south florida ✅ georgia 👩🏫 functions: 🔸confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). 🔹 contact customers to respond to inquiries and process on-line hires. 🔸 performs other duties as needed guided by the management team. 💡 knowledge, skills, and abilities: 🔸 knowledge of company services, policies, and procedures. 🔹 skill in completing multiple tasks at once. 🔸skill in identifying and resolving customer problems. 🔹skill in oral and written communication, including english and spanish communications. 🔸 skill in operating office and technological equipment and software. 🔹ability to communicate professionally with coworkers and customers. 🔸 ability to follow oral and written instructions 🔹 ability to organize daily activities of self and others and work as a team player. ⏰position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. 🔹 training schedule: monday to friday 8am a 6pm for 2 weeks 🌍 on site: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla 💼requirements: 👨🎓 legal assistant or customer servic...
About the company first line software works with some of the worlds top businesses and organisations in industries like healthcare, real estate, data engineering, warehouse automation, retail digitalisation, mobile app development, and e-commerce. ou...
Customer success engineer. on demand accounting application (hybrid work schedule) get ai-powered advice on this job and more exclusive features. customer success engineer – on demand accounting location: bogota, colombia model of work: hybrid please...
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