Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about de...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about de...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job function: software & cloud the role: we are thrilled to announce an opportunity to join our team as: **cloud platform administrator| azure** **softwareone** scope: full-time | office: medellín| hybrid how a day to day would look like in this role: collaborate in the basic configuration and administration of solutions in microsoft azure and multicloud environments.- support the implementation and maintenance of automations using tools such as terraform.- participate in daily operations and incident resolution tasks related to cloud infrastructure.- contribute to the enforcement of security best practices, following established guidelines.- assist in the integration of basic itsm processes (such as incident and change management) into cloud operations.- support monitoring and observability tasks, ensuring proper platform performance.- collaborate with devops and development teams, gaining knowledge of ci/cd and continuous integration practices. what we need to see from you: **profile**: technical or professional education in systems engineering or related fields, with experience in platform administration to support the configuration, operation, and monitoring of cloud environments—primarily microsoft azure and multicloud solutions. **required skills**: - experience in administration of microsoft azure and/or multicloud platforms.- basic usage of infrastructure as code (iac) tools, preferably terraform.- understanding of monitoring, alerts, logs, and familiarity with tools such as azure monitor, grafana, datadog, or similar.- general knowledge of scripting ...
Job function: software & cloud the role: we are thrilled to announce an opportunity to join our team as: **analista / administración de redes** **softwareone** scope: full-time | office: medellín| hybrid how a day to day would look like in this role: creation of browsing rules, publications, and configuration of vpns (site-to-site and client-to-site).- validation of security alerts and generation of reports using specialized tools.- configuration and support of routers, switches, access points (aps), and firewalls.- - administration of high-criticality firewalls and access/navigation policies.- management of network incidents and requests (corporate and retail locations).- execution of infrastructure change management processes.- preparation and delivery of customized reports for different departments. what we need to see from you: **profile**:technical or professional education in telecommunications, networking, or related fields, with approximately 2 years of experience and practical skills in network infrastructure configuration, security policy management, and second-level support. **required skills**: - configuration and management of switches (acls, nat, stp, static/dynamic routing). - experience with cli configuration of routers and switches. knowledge of wireless networks (preferably aruba, but other vendors are acceptable). - basic experience (at least 1 year) in firewall management (preferred: fortinet or palo alto). - knowledge in configuring security policies, antivirus, ips, web filtering, and vulnerability management. - familiarity with s...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job function: software & cloud por qué softwareone?: el éxito en softwareone no se define por lo que haces, sino por lo que entregas a nuestros clientes, al negocio y a los colaboradores que te rodean. los colaboradores de softwareone están llenos de energía, son ágiles y están enfocados en proporcionar satisfacción al cliente y resultados de clase mundial. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno laboral que ofrece níveles increíbles de satisfacción al colaborador. somos humildes. nuestros líderes operan con un alto nível de disciplina, pero pueden trabajar a gran velocidad y gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de software y tecnología en la nube de principio a fin, con sede en suiza. nuestros 8,700 colaboradores apoyan a aproximadamente 65,000 clientes en su transformación digital. el puesto: estamos encantados de anunciar la oportunidad de unirte a nuestro equipo como: **it network analyst** **softwareone** **alcance**: tiempo completo | medellín | híbrido **cómo sería un día a día en este puesto**: creación de reglas de navegación, publicaciones y configuración de vpns (sitio a sitio y cliente a sitio).- validación de alertas de seguridad y generación de reportes con herramientas especializadas.- configuración y soporte de routers, switches, puntos de acceso (aps) y firewalls.- definición y aplicación de políticas de control web, control de aplicaciones y prevención de amenazas.- administración de firewalls de alta criticidad y políticas de acceso y navegación.- gestión de in...
Job function: software & cloud por qué softwareone?: el éxito en softwareone no se define por lo que haces, sino por lo que entregas a nuestros clientes, al negocio y a los colaboradores que te rodean. los colaboradores de softwareone están llenos de energía, son ágiles y están enfocados en proporcionar satisfacción al cliente y resultados de clase mundial. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno laboral que ofrece níveles increíbles de satisfacción al colaborador. somos humildes. nuestros líderes operan con un alto nível de disciplina, pero pueden trabajar a gran velocidad y gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de software y tecnología en la nube de principio a fin, con sede en suiza. nuestros 8,700 colaboradores apoyan a aproximadamente 65,000 clientes en su transformación digital. el puesto: estamos encantados de anunciar la oportunidad de unirte a nuestro equipo como: **analista de soporte en sitio** **softwareone** alcance: tiempo completo | bogotá| en sitio : **cómo sería un día a día con este rol**: - registro y clasificación de incidentes y solicitudes - resolución de problemas comunes. - escalación de incidentes complejos. - brindar asistencia, soporte y asesoría a los usuarios. - realizar un diagnóstico acertado respecto a situaciones reportadas por los usuarios. - manejo de solicitudes. - seguimiento y cierre de incidentes y solicitudes. - actualización de la base de conocimiento que esperamos de tí: **perfil**: formación técnica o tecnológica en sistemas o...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job function: software & cloud por qué softwareone?: el éxito en softwareone no se define por lo que haces, sino por lo que entregas a nuestros clientes, al negocio y a los colaboradores que te rodean. los colaboradores de softwareone están llenos de energía, son ágiles y están enfocados en proporcionar satisfacción al cliente y resultados de clase mundial. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno laboral que ofrece níveles increíbles de satisfacción al colaborador. somos humildes. nuestros líderes operan con un alto nível de disciplina, pero pueden trabajar a gran velocidad y gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de software y tecnología en la nube de principio a fin, con sede en suiza. nuestros 8,700 colaboradores apoyan a aproximadamente 65,000 clientes en su transformación digital. el puesto: estamos encantados de anunciar la oportunidad de unirte a nuestro equipo como: **cloud platform administrator| azure** **softwareone** **alcance**: tiempo completo | medellín | híbrido **cómo sería un día a día en este puesto**: - colaborar en la configuración y administración básica de soluciones en microsoft azure y entornos multicloud.- apoyar en la implementación y mantenimiento de automatizaciones utilizando herramientas como terraform.- participar en tareas de operación diaria y resolución de incidentes relacionados con la infraestructura cloud.- contribuir al cumplimiento de buenas prácticas de seguridad, siguiendo lineamientos establecidos.- apoyar la integración de procesos itsm b...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our team is energized, agile, and passionate about delivering customer happiness and results. leaders empower their teams and foster an environment of employee happiness. we operate with humility, teamwork, and speed to lead change in a global economy. softwareone is a leading provider of software and cloud technology solutions, headquartered in switzerland, supporting approximately 65,000 customers worldwide with 8,700 employees. the role we are excited to offer an opportunity to join us as a technology & infrastructure project manager in help desk operations. scope: full-time | office: medellín | hybrid daily responsibilities - lead help desk operations projects and manage contracted services. - ensure stable operation of services and projects. - establish operational and project requirements. - propose operational models to improve process functionality. - define metrics for operations and projects. - ensure service processes meet agreements. - generate organizational and client reports. - develop practical plans, including task analysis. - identify areas for continuous improvement. - present and support reports for the business and clients. - maintain financial health of projects. qualifications profile: systems engineering or related field with proven experience in infrastructure project management. required skills: - experience managing technological projects using pmi and itil methodologies. - experience managing client processes direct...
Job function: software & cloud the role: we are thrilled to announce an opportunity to join our team as: **on-site support analyst** **softwareone** scope: full-time | **office: bogotá** | on-site how a day to day would look like in this role: logging and classification of incidents and requests- resolution of common problems- escalation of complex incidents- providing assistance, support, and guidance to users- performing accurate diagnostics of user-reported issues- handling requests- monitoring and closing incidents and requests- updating the knowledge base what we need to see from you: **profile**:technical or technological training in systems or related fields. experience and knowledge working as a help desk analyst for over one year. **required skills**: - proven experience in it support or a similar technical support role- strong problem-solving and communication skills- familiarity with ticketing systems and itil processes is a plus- ability to work independently and as part of a team- customer-focused mindset **why should you join our team?** - creative culture with lived what we value for an appreciative and supportive work environment. - employee recognition programs. - a variety of training and development opportunities. - work-life balance. - referral bonus program. - multicultural interaction. - contribution to society through employee initiatives. - corporate events. - newest technologies for our clients and colleagues. - and much more! at softwareone, we are committed to providing an environment of mutual respect where equal empl...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator software one scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: - continuous monitoring of client infrastructure and platforms. - handling of medium and high complexity incidents and requests across various platforms. - support and administration of event orchestrators across multiple platforms. - platform administration and execution of complex operational tasks. profile: technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills: - systems and technology platform administration - knowledge of opcon, clearpath, and sinco - task automation and preventive/corrective maintenance - application of patches, updates, and system configurations - monitoring and incident resolution - technical documentation and knowledge management - experience in system migration and integration - itil framework and sla compliance - analytical thinking, teamwork, and user-oriented approach - qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator software one scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile: technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills: systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator software one scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile: technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills: systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our team is energized, agile, and passionate about delivering customer happiness and results. leaders empower their teams and foster an environment of employee happiness. we operate with humility, teamwork, and speed to lead change in a global economy. softwareone is a leading provider of software and cloud technology solutions, headquartered in switzerland, supporting approximately 65,000 customers worldwide with 8,700 employees. the role we are excited to offer an opportunity to join us as a technology & infrastructure project manager in help desk operations. scope: full-time | office: medellín | hybrid daily responsibilities lead help desk operations projects and manage contracted services. ensure stable operation of services and projects. establish operational and project requirements. propose operational models to improve process functionality. define metrics for operations and projects. ensure service processes meet agreements. generate organizational and client reports. develop practical plans, including task analysis. identify areas for continuous improvement. present and support reports for the business and clients. maintain financial health of projects. qualifications profile: systems engineering or related field with proven experience in infrastructure project management. required skills: experience managing technological projects using pmi and itil methodologies. experience managing client processes directly. certification: itil v4 benefits ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: cloud security specialist - aws/azure softwareone scope: full-time | office: colombia | remote how a day to day would look like in this role: deploy and maintain secure cloud services: ensure aws and/or azure environments are running securely and efficiently, following best practices. continuously assess and enhance security posture: review policies, procedures, and configurations; identify vulnerabilities in applications and infrastructure. collaborate across teams: work closely with it, development, and regional security teams to integrate security practices throughout the devops lifecycle. monitor access and respond to incidents: use tools like aws iam, azure sentinel, waf, or guardduty to manage identity/access and detect/respo...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Job description we are excited to announce the opportunity to join our team as a: opcon platform administrator softwareone scope: full-time | location: medellín | on-site (hybrid model) what a typical day in this role looks like: continuous monitoring of client infrastructure and platforms. handling of medium and high complexity incidents and requests across various platforms. support and administration of event orchestrators across multiple platforms. platform administration and execution of complex operational tasks. profile : technician, technologist, or professional in systems, electronics, software, or related fields, with experience in the operation, monitoring, and administration of opcon. required skills : systems and technology platform administration knowledge of opcon, clearpath, and sinco task automation and preventive/corrective maintenance application of patches, updates, and system configurations monitoring and incident resolution technical documentation and knowledge management experience in system migration and integration itil framework and sla compliance analytical thinking, teamwork, and user-oriented approach qualifications automation experience, it operations management, opcon certification...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about de...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our clients, the business, and the employees around you. softwareone employees are full of energy, are agile, and are highly focused on de...
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