Company description artificial intelligence, automation, cloud engineering, advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, providing a unique value...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: sr. associates in this role get to: 1. be the expert: monitor queues in real-time to identify and call out any risks to meeting contractual kpis like service level/ abandonment % / line adherence / handling capacity/ sir. monitor service level performance at interval level against planned aht, aux & shrinkage and correlate with non-adherence at consultant level. 2. extend support: make real-time call outs on performance and staffing level to floo...
Company description we areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the technical account manager (tam) is a trusted advisor to nice’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the customer’s priorities and nice’s business objectives. the tam is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. the tam is required to be a subject matter expert in the nice solutions deployed at their designated clients and ensure maximum value is achieved from the nice solution. you will be the primary interface between the customers and nice’s support organizations while managing critical issues, problems and requests related to escalations and missed expectations. the ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: sr. associates in this role get to: 1. be the expert: monitor queues in real-time to identify and call out any risks to meeting contractual kpis like service level/ abandonment % / line adherence / handling capacity/ sir. monitor service level performance at interval level against planned aht, aux & shrinkage and correlate with non-adherence at consultant level. 2. extend support: make real-time call outs on performance and staffing level to floo...
¡asegura hoy tu trabajo en sutherland e impulsa tu carrera en una multinacional líder del sector de bpos! si tienes nivel de inglés avanzado (b2), definitivamente tenemos oportunidades para ti, donde podrás recibir salarios básicos competitivos ($2.300.000), horarios de 40 horas a la semana, bonos por desempeño, 2 días libres e increíbles oportunidades de crecimiento. ¡no esperes más! Únete a un equipo donde puedes crecer personal y profesionalmente y además, ser tú mismo. aplica ahora - $2.300.000 base salary - $500.000 bonus monthly - paid training - 2 days off! - 40 working hours per week - career growth and much more don’t think about it. provide an exceptional customer experience and showcase your sales skills while growing your own way at a global company! apply now!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
¡asegura hoy tu trabajo en sutherland e impulsa tu carrera en una multinacional líder del sector de bpos! si tienes nivel de inglés avanzado (b2), definitivamente tenemos oportunidades para ti, donde podrás recibir salarios básicos competitivos ($2.300.000), horarios de 40 horas a la semana, bonos por desempeño, 2 días libres e increíbles oportunidades de crecimiento. ¡no esperes más! Únete a un equipo donde puedes crecer personal y profesionalmente y además, ser tú mismo. aplica ahora - $2.300.000 base salary - $500.000 bonus monthly - paid training - 2 days off! - 40 working hours per week - career growth and much more don’t think about it. provide an exceptional customer experience and showcase your sales skills while growing your own way at a global company! apply now!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
Company description: we are one sutherland — a global team committed to creating innovative solutions. we value diversity of thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer dedicated to professional growth and a positive workplace culture. established in 1986, we are a leading provider of business process and technology management services, offering analytics-driven solutions that support the entire customer lifecycle. job description: sutherland seeks project managers eager to join a comprehensive onboarding program, enjoy a dynamic work environment, and pursue professional growth with multicultural teams worldwide. the role involves managing projects for nice software solutions, a major multinational it solutions provider. responsibilities include planning, executing, and closing projects on time, within scope and budget, while mitigating risks and issues. the ideal candidate will help build a rewarding career and contribute to our success. main responsibilities: - manage entire project lifecycle: initiation, planning, execution, monitoring, and closure. - define project scope, schedule, budget, quality standards, and resource requirements. - utilize nice project management methodologies, tools, and templates effectively. - serve as the primary contact for projects, representing nice in internal and external forums. - develop project roadmaps and long-term plans to maximize roi. - identify, monitor, and resolve issues proactively; escalate as needed. - report project status accurat...
¡asegura hoy tu trabajo en sutherland e impulsa tu carrera en una multinacional líder del sector de bpos! si tienes nivel de inglés avanzado (b2), definitivamente tenemos oportunidades para ti, donde podrás recibir salarios básicos competitivos ($2.300.000), horarios de 40 horas a la semana, bonos por desempeño, 2 días libres e increíbles oportunidades de crecimiento. ¡no esperes más! Únete a un equipo donde puedes crecer personal y profesionalmente y además, ser tú mismo. aplica ahora - $2.300.000 base salary - $500.000 bonus monthly - paid training - 2 days off! - 40 working hours per week - career growth and much more don’t think about it. provide an exceptional customer experience and showcase your sales skills while growing your own way at a global company! apply now!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
Company description:sutherland está buscando una persona motivada y apasionada para unirse a nosotros como auxiliar de seguridad social. somos un grupo de personas motivadas y trabajadoras. si busca desarrollar una carrera satisfactoria y está seguro de que tiene las habilidades y la experiencia para ayudarnos a tener éxito, ¡queremos trabajar con usted!job description:tienes experiencia en procesos de recobro de incapacidades ante eps y arl, seguimiento de cartera con fondos de pensión y cajas de compensación? ¡esta es tu oportunidad para unirte a nuestro equipo!estamos en busca de un auxiliar de seguridad social con habilidades administrativas y gran atención al detalle, que se encargue de apoyar los procesos clave del área de talento humano y nómina. ¿qué harás en el día a día?radicar incapacidades ante las eps y hacer seguimiento a los pagos pendientes.apoyar la gestión de cartera con fondos de pensiones, cajas de compensación y otras entidades del sistema.revisar y organizar documentos de soporte para recobros y conciliaciones.mantener actualizado el archivo físico y digital.elaborar reportes básicos de seguimiento para el área contable y administrativa.qualifications:requisitos:técnico o tecnólogo en áreas administrativas, contables o de gestión humana.experiencia mínima de 1 año en cargos similares.conocimiento del sistema de seguridad social en colombia.manejo básico/intermedio de excel y plataformas como pila.buen manejo documental, orden y seguimiento.estar en barranquilla o bogotá.valoramos si tienes experiencia con:portales de eps como sura, sanitas, compens...
It project manager - implementation projects established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability, and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/personnel management communications management risk management stakeholder (internal and external) management manage all phases of the project – initiation, planning, execution, monitor and control, and closing. effective use of nice project management methodology, processe...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the creative director, global talent brand role is an exciting opportunity to lead the development and management of enterprise employment brand initiatives, strategies, and candidate experience activities that position sutherland as an employer of choice and distinguish us in the market. the person in this role will lead a team of graphic designers and content creators to craft the voice of sutherland talent acquisition across multiple candidate engagement channels...
Sutherland is seeking an attentive and goal-oriented person to join us as a ** it intern.** you are joining sutherland global services, a global business transformation company offering an integrated set of back-office and customer service support services. one of the largest, independent transformation companies in the world, sutherland serves marquee clients in major industry verticals. with our head office in rochester, new york, usa, you will be part of our continuously growing number of 38,000 professionals from over 61 global delivery centers around the globe. **_if you are an it fan looking for a global career, do not miss this opportunity at sutherland!_** as a it intern, you will set the path to success by ensuring that all workstations are accessible for the organization’s day-to-day operations. **key responsibilities**: - provide the required support to the management team in ensuring seamless operation and support to the customers - provide time critical support to system users within the business areas, ensuring maximum efficiency to achieve maximum customer satisfaction - efficient problem resolution and maximize the system availability **qualifications**: **qualifications**: - student of bachelor degree of science in computer engineering, computer science or electronics and communications engineering - ability to work well with others in pursuit of business aims - high standards of integrity with the ability to motivate self/others towards continuous performance improvement and personal development - sound technical knowledge on related b...
At sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a sr.professional-sourcing who will create and facilitate strategies that would attract talent. **if you are a sr.professional-sourcing looking for a global career, do not miss this opportunity, we want to work with you! as a sr.professional-sourcing, you will set the path to success by overseeing activities that would promote sutherland as the employer of choice. senior professional in this role gets to: **plan and implement** creative and cost-effective sourcing strategies **develop and maintain relationships** with various schools, government and private organizations **represent the company** in activities related to recruitment and employee programs **stay informed** on latest trends and innovative sourcing techniques **organize events** that will attract novice and experienced talents **qualifications**: - graduate of any bachelor's degree course.- b2 english level and above is a must.- full time availability is required (m-f 8-5 pm & sat if required)- work on site is required- - great sales skills and communication skills- work in a fast paced environment- related experience in ta is preferred...
We areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the software engineer performs a wide range of duties including some or all the following: - prepares and integrates actimize solutions - enhance existing solutions to match client requirements by configuring and customizing software using actimize software, sql / postgresql and other technologies such as java and spring boot. - determines technical feasibility by evaluating requirements and analysis as well as proposed solutions - tests and troubleshoots software solutions, configurations and customizations - provides information by collecting, analyzing, and summarizing development and service issues. - utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process - performs technical root cause analysis and outlines correc...
Sutherland is seeking an attentive and goal-oriented person to join us as a **if you are an administrative specialist aiming for a global career, do not miss this opportunity!** as an administrative specialist, you will support the talent acquisition team in delivering key administrative functions. **qualifications**: **qualifications** - with at least 2 to 3 years related working experience - willing to work in shifting schedules and extended hours (only if needed) - ability to work with supervision to complete assigned tasks - above average written and oral communication skills - preferably a graduate of any business course - english level b2....
Sutherland is seeking an attentive and goal-oriented person to join the **service enablement manager **for **nice **system. **qualifications**: professionals in this role get to**: - project management methodology skills : highly organized, process oriented approach, ability to plan ahead, closely manage timelines and deliverables, advance and ensure success for multi-tasking activities - excellent management, interpersonal, presentation and communication skills, both written and verbal, including effective public presentation to senior management and other audiences - proven ability to influence without authority, ability to work effectively in a matrix and undefined environment - self-motivated to strive for professional excellence in all aspects of work - team player, assertive, responsible and reliable - analytics skills, detail - and resolution driven - b.sc in industrial engineering/computer science or equivalent - minimum 5 years proven experience working as a project manager - deep technical orientation with a profound background and understanding of service & support organization processes - experience with product serviceability, cloudification and r&d; development processes - experience with technical laboratory maintenance, devops skills - strong advantage - broad experience with exposure to nice enterprise products is strongly preferred - minimum 3 years' experience in a global corporate organization - fluency in english language **responsibilities**: - lead the new product introduction process to ensure effective preparation of the servic...
Sutherland is seeking an attentive and goal-oriented person to join us as a software engineer. the purpose of this position is to provide technical assistance, coordinating and participating in the design, deployment, operation and maintenance customer. 1. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions 2. prepares and installs solutions by determining and designing system specifications, standards and programming 3. enhances existing solutions to match client requirements by configuring and customizing software using actimize software, sql and other technologies 4. tests and approves software solutions, configurations and customizations 5. provides information by collecting, analyzing, and summarizing development and service issues. 6. utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process 7. collaborates and adds value through participation in peer code reviews, providing comments and suggestions 8. provides reliable solutions to a variety of problems using sound problem solving techniques 9. performs technical root cause analysis and outlines corrective action for given problems 10. serve as a mentor to less experienced software engineers 11. estimate level of effort, evaluate new options of similar technology, offer suggestions to improve processes, and provide comments on some design aspects 14. documents and demonstrates solutions by developing documentation, diagrams, clear code and comments...
Sutherland is seeking an attentive and goal-oriented person to join us as a **resource manager** who maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. rm will be the go-to person for all resource requirements under the global services team. this will involve close liaison with dsa, pm, psm, project leads and daily involvement in the scheduling and assignment of resources to bid efforts. **professionals in this role get to**: problem-solving aptitude excellent written and oral communication skills good presentation skills human resources management, performance management, communication processes, supports diversity, classifying employees, benefits administration 5+ years of it resource/project management experience within a software development environment - experience driving and being accountable for successful project delivery within a matrix organization - expert knowledge of ms project, with particular emphasis on resource planning/tracking - good command of excel, powerpoint, visio - experience working in multi-cultural environments and multi-national organizations - understanding of an internal scheduling function is an advantage - good commercial sense and an understanding of the basic dynamics of sales, revenue, margins, costing. - self-starter, able to manage a changing workload - ability to work under pressure and able to calmly priorities conflicting demands - professional and able to handle discussions with senior...
Sutherland is seeking an attentive and goal-oriented person to join us as an **associate professional - admin support**. we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add an administration specialist who will handle the delivery of key administrative functions such as housekeeping, transportation, supplies inventory and requisitions for purchasing. **if you are an administrative specialist aiming for a global career, do not miss this opportunity!** as an administrative specialist, you will support the facilities and property management team in delivering key administrative functions. **qualifications**:** key responsibilities** - ensure compliance to standard procedures and policies in the delivery of services to internal and external clients; - provide support from the compliance to health and safety standards; - attend to raised tickets in altiris and close them within the agreed sla; - monitor the queue of respective facility to avoid aging of tickets; - provide feedback to the requesting parties on the status of their request if further details or approvals are needed; - facilitate requests for team building activities; - handle the requisition for purchasing creation in peoplesoft for various program/department requirements; - receive delivery of goods and services for program incentives; - handle the distribution of goods and services for program incentives and team building requirements;...
Overview** the **information security engineer **role performs security assessments to ensure compliance with internal policies, controls, and standards, as well as client and regulatory security requirements. these assessments include evaluating technological, operational, and process controls in order to evaluate the design and implementation of security controls. this position will be based at one of at sutherland’s latin america sites, while also providing support to all 6 of the latam sites. there may occasionally be a need to travel to other locations. the position will report to the information security manager of latam, and the individual will be supporting risk and compliance management tasks to include risk assessments, customer requirements, iso 27001 requirements, pci dss requirements, and other regulatory compliance requirements. additionally, the individual will be assisting hipaa audits, pci dss audits, service organization controls (soc) audits, ssae 16 / isae 3402 audits, customer audits, and other compliance / regulatory audits occurring at the latam sites, as needed. the role will interface closely with service delivery management, site directors, other information security managers, and functional heads across human resources, physical security, information technology, and facilities. **responsibilities** - conduct assessments of information security controls in order to measure the effectiveness of controls and identify control gaps - identify, assess, and prioritize identified risks - collect evidence, artifacts, and document findings to suppo...
At sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a sr.professional-sourcing who will create and facilitate strategies that would attract talent. **if you are a sr.professional-sourcing looking for a global career, do not miss this opportunity, we want to work with you! as a sr.professional-sourcing, you will set the path to success by overseeing activities that would promote sutherland as the employer of choice. senior professional in this role gets to: **plan and implement** creative and cost-effective sourcing strategies **develop and maintain relationships** with various schools, government and private organizations **represent the company** in activities related to recruitment and employee programs **stay informed** on latest trends and innovative sourcing techniques **organize events** that will attract novice and experienced talents **qualifications**: - graduate of any bachelor's degree course.- b2 english level and above is a must.- full time availability is required (m-f 8-5 pm & sat if required)- work on site is required- - great sales skills and communication skills- work in a fast paced environment- related experience in ta is preferred...
Company description: sutherland is seeking a project manager to join our team and lead projects for nice software solutions, one of the largest it solutions multinational companies in the world. this role involves planning and controlling various activities required to deliver projects on time, within budget, and at the required quality level. if you have a proven track record in project management and a passion for delivering excellence, we want to hear from you! job description: end-to-end project management, including: scope, time, cost, and quality management. human resource, communications, and risk management. stakeholder (internal & external) management. oversee all project phases: initiation, planning, execution, monitoring & control, and closing. utilize nice project management methodology, tools, and templates to define tasks, prepare plans, and monitor progress. manage project scope, resolve issues proactively, and provide mitigation plans. act as a single point of contact for assigned projects, representing nice in internal and external forums. assist clients with roadmap development and strategic planning to maximize roi. ensure timely and accurate project status reporting to stakeholders. manage project-related revenue and forecasting, keeping management systems updated. continuously assess and improve project management methodologies and delivery quality. engage with the global pm community to share knowledge and best practices. requirements: 5+ years of proven experience as a project manager leading teams in a matrix environment. bachelor’s or master’s degre...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the software engineer performs a wide range of duties including some or all the following: prepares and integrates actimize solutions enhance existing solutions to match client requirements by configuring and customizing software using actimize software, sql / postgresql and other technologies such as java and spring boot. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions tests and troubleshoots software solutions, configurations and customizations provides information by collecting, analyzing, and summarizing development and service issues. utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process performs technical root cause analysis and outlines corrective a...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce celebrates and embraces diversity of thought, experience, and background. sutherland is an equal opportunity employer committed to a positive work environment and professional conduct. since our founding in 1986, we have become a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions supporting the entire customer lifecycle. job description the project manager performs a wide range of duties including: end-to-end management of projects or programs, including scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management. managing all project phases: initiation, planning, execution, monitoring and control, and closing. utilizing nice project management methodologies, processes, tools, and templates to define tasks, prepare plans, monitor progress, manage scope, and motivate the team. serving as the single point of contact for assigned projects and representing nice or the business unit in internal and external forums. acting as a trusted adviser to clients, developing roadmaps, and maximizing roi. proactively managing issues, providing visibility, and escalating as needed. reporting project status accurately to stakeholders at agreed intervals. managing project revenue and forecasts, updating management systems accordingly. assessing quality and efficiency, providing feedback, and contributing to methodology ...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the software engineer performs a wide range of duties including some or all the following: prepares and integrates actimize solutions enhance existing solutions to match client requirements by configuring and customizing software using actimize software, sql / postgresql and other technologies such as java and spring boot. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions tests and troubleshoots software solutions, configurations and customizations provides information by collecting, analyzing, and summarizing development and service issues. utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process performs technical root cause analysis and...
Company description: we are one sutherland — a global team committed to creating innovative solutions. we value diversity of thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer dedicated to professional growth and a positive workplace culture. established in 1986, we are a leading provider of business process and technology management services, offering analytics-driven solutions that support the entire customer lifecycle. job description: sutherland seeks project managers eager to join a comprehensive onboarding program, enjoy a dynamic work environment, and pursue professional growth with multicultural teams worldwide. the role involves managing projects for nice software solutions, a major multinational it solutions provider. responsibilities include planning, executing, and closing projects on time, within scope and budget, while mitigating risks and issues. the ideal candidate will help build a rewarding career and contribute to our success. main responsibilities: manage entire project lifecycle: initiation, planning, execution, monitoring, and closure. define project scope, schedule, budget, quality standards, and resource requirements. utilize nice project management methodologies, tools, and templates effectively. serve as the primary contact for projects, representing nice in internal and external forums. develop project roadmaps and long-term plans to maximize roi. identify, monitor, and resolve issues proactively; escalate as needed. report project status accurately to stakeholders at agreed ...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our dive...
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