Client support engineer location: remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions to help students reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that is simple and intelligent, inspiring student success and institutional growth. we are committed to diversity, inclusion, and belonging as foundational aspects of our hiring practices and company culture. for more information about anthology and our career opportunities, please visit www.anthology.com . role focus: this role centers on anthology’s lms, blackboard, which offers students a simple and accessible learning experience. the successful candidate will play an integral role in the customer support team, supporting this evolving product line. team overview: our customer support team has a proven record of delivering high-quality technical support. as a client support engineer, you will troubleshoot and resolve complex technical issues, liaise with customers, and collaborate with product development, engineering, and third-party vendors to ensure customer satisfaction. responsibilities: provide multi-level troubleshooting and technical support via phone and email. work with customers and internal teams to resolve complex issues, including fault reproduction, troubleshooting, and root cause analysis. document bugs and fixes in the knowledge base and support ticket system. represent the customer support department in product meetings and rev...
Description senior education consultant bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. for more information about anthology and our career opportunities, please visit. we are looking for a senior educational consultant to join the educational consulting & training team. the team supports customers in the effective implementation of anthology’s products to support online teaching and learning, ensure successful adoption of our products, and maximize the educational returns on the customer’s investment. we provide customers with consulting services which include defining requirements and business rules, facilitate strategy sessions, identify implementation strategies and product use cases, provide product training, provide instructional design, and course design services and lead the process that delivers our customer’s system to the production state. this position supports the delivery of learning technology planning, product training, and blackboard professional development courses. a successful candidate will have experience working with educ...
Description senior platform engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit anthology. we are seeking a senior platform engineer to design, develop, and enhance automation tooling for our azure-based environments. this role focuses on ci/cd, infrastructure automation, and tooling development to streamline software builds, improve release processes, and drive efficiency across engineering teams. you will work closely with developers, qa, and infrastructure teams to create scalable automation solutions that enhance the reliability of our software delivery. primary responsibilities will include: build & release engineering designing and maintaining ci/cd pipelines using azure devops, github actions, or jenkins to enable automated builds and deployments developing custom automation tooling to enhance build performance, release management, and deployment workflows defining and optimizing build configurations, dependency management, and artifact handling...
Description technical analystremote - colombia*only cvs submitted in english will be considered*the opportunity:anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.for more information about anthology and our career opportunities, please visit anthology.the technical analyst will develop and maintain etl processes and tooling in support of anthology system data migration efforts.specific responsibilities will include: interfacing and working with business stakeholders to understand the business and functional requirements to develop etl processes in support of system implementations playing a leadership role in the design, implementation and development of etl processes managing all aspects of the data architecture, including models, data staging and etl framework collaborating with other cross-functional it software/data personnel on development of edw/database components designing, developing, and maintaining solutions interacting well with team members while maintaining multiple priorities in an extremely dynamic environment, initiating necessary tasks, and ensuring complete follow through effectively multi-tasking with ma...
Join to apply for the senior platform engineer i role at anthology inc . 2 days ago be among the first 25 applicants. description senior platform engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions to help students reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful, simple, and intelligent innovation that inspires student success and institutional growth. we value diversity and inclusion and are committed to making these principles a foundational part of our hiring practices and company culture. for more information about anthology and our career opportunities, please visit www.anthology.com . role overview: we are seeking a senior platform engineer to design, develop, and enhance automation tooling for our azure-based environments. this role focuses on ci/cd, infrastructure automation, and tooling development to streamline software builds, improve release processes, and increase efficiency across engineering teams. you will collaborate closely with developers, qa, and infrastructure teams to create scalable automation solutions that improve the reliability of our software delivery. primary responsibilities: build & release engineering: design and maintain ci/cd pipelines using azure devops, github actions, or jenkins for automated builds and deployments. develop custom automation tools to enhance build performance, release management, and deployment workflows. defi...
Senior educational consultant bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. for more information about anthology and our career opportunities, please visit www.anthology.com . we are looking for a senior educational consultant to join the educational consulting & training team. the team supports customers in the effective implementation of anthology’s products to support online teaching and learning, ensure successful adoption of our products, and maximize the educational returns on the customer’s investment. we provide customers with consulting services which include defining requirements and business rules, facilitate strategy sessions, identify implementation strategies and product use cases, provide product training, provide instructional design, and course design services and lead the process that delivers our customer’s system to the production state. this position supports the delivery of learning technology planning, product training, and blackboard professional development courses. a successful candidate will have experience working ...
Join to apply for the senior education consultant role at anthology inc join to apply for the senior education consultant role at anthology inc get ai-powered advice on this job and more exclusive features. description senior education consultant bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. for more information about anthology and our career opportunities, please visit www.anthology.com. we are looking for a senior educational consultant to join the educational consulting & training team. the team supports customers in the effective implementation of anthology’s products to support online teaching and learning, ensure successful adoption of our products, and maximize the educational returns on the customer’s investment. we provide customers with consulting services which include defining requirements and business rules, facilitate strategy sessions, identify implementation strategies and product use cases, provide product training, provide instructional design, and course design services and lead the process that delivers our c...
Senior data analyst bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. we are looking for a senior data analyst who will play an integral role on the salesforce and analytics team that is part of the larger global business operations department. this team is a key clearinghouse for sales data, working to aggregate and analyze data across multiple systems to drive operational efficiency and sales strategy. this role will work closely with multiple internal customers (marketing, sales, sfdc, product management) to manage and maintain data across the company. this role will be an individual contributor and report to the senior manager, business insights. primary responsibilities will include: administering a postgresql database managing and creating data sets available through multiple systems and salesforce automating and refreshing reports and dashboards in a bi tool through queries driving improvements to data quality and data availability by analyzing existing data and data sets providing systems best practices recommendations to enhance ...
Senior tier 3 support engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visitwww.anthology.com. primary responsibilities will include: provid ing multi-level database troubleshooting and technical support to tier 2 client support staff work ing closely with tier 2 client support staff as well as act as interface between tier 2 and product development/engineering/third party vendors work ing closely with product development and implementation teams to resolve client issue perform ing fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues along with bug tracking and resolution address ing software defects and advanced customer issues with timely resolutions work ing with qa, development, and operations teams on understanding of issues and steps needed to resolve the issues sugges ting enhancements to the existing algorithms and services. effectively communicate and collaborate with different team m...
Senior platform engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visitwww.anthology.com. we are seeking a senior platform engineer to design, develop, and enhance automation tooling for our azure-based environments. this role focuses on ci/cd, infrastructure automation, and tooling development to streamline software builds, improve release processes, and drive efficiency across engineering teams. you will work closely with developers, qa, and infrastructure teams to create scalable automation solutions that enhance the reliability of our software delivery. primary responsibilities will include: build & release engineering design ing and maintain ing ci/cd pipelines using azure devops, github actions, or jenkins to enable automated builds and deployments develop ing custom automation tooling to enhance build performance, release management, and deployment workflows defin ing and optimiz ing build configurations, dependency management, and artifact handling...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from anthology inc anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit www.anthology.com. primary responsibilities will include: providing multi-level database troubleshooting and technical support to tier 2 client support staff working closely with tier 2 client support staff as well as act as interface between tier 2 and product development/engineering/third party vendors working closely with product development and implementation teams to resolve client issue performing fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues along with bug tracking and resolution addressing software defects and advanced customer issues with timely resolutions working with qa, development, and operations teams on understanding of issues and steps needed to resolve the issues suggesting enhancements to the existing algorithms and services. effectively communicate and ...
Technical analyst remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visitwww.anthology.com. the technical analyst will develop and maintain etl processes and tooling in support of anthology system data migration efforts. specific responsibilities will include: interfacing and working with business stakeholders to understand the business and functional requirements to develop etl processes in support of system implementations playing a leadership role in the design, implementation and development of etl processes managing all aspects of the data architecture, including models, data staging and etl framework collaborating with other cross-functional it software/data personnel on development of edw/database components designing, developing, and maintaining solutions interacting well with team members while maintaining multiple priorities in an extremely dynamic environment, initiating necessary tasks, and ensuring complete follow through effectively multi-tasking with...
Join to apply for the sr software engineer in support i (sr. tier-3 engineer) role at anthology inc . 1 week ago be among the first 25 applicants. get ai-powered advice on this job and more exclusive features. description senior tier 3 support engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit www.anthology.com. primary responsibilities will include: providing multi-level database troubleshooting and technical support to tier 2 client support staff. working closely with tier 2 client support staff as well as acting as interface between tier 2 and product development/engineering/third-party vendors. collaborating with product development and implementation teams to resolve client issues. performing fault reproduction, troubleshooting, system characterization and analysis, root cause analysis of product issues, along with bug tracking and resolution. addressing software defects and advanced customer issues with timely resolutions. working with qa, devel...
Join to apply for the technical analyst role at anthology inc 1 day ago be among the first 25 applicants join to apply for the technical analyst role at anthology inc description technical analyst remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visitwww.anthology.com. the technical analyst will develop and maintain etl processes and tooling in support of anthology system data migration efforts. specific responsibilities will include: interfacing and working with business stakeholders to understand the business and functional requirements to develop etl processes in support of system implementations playing a leadership role in the design, implementation and development of etl processes managing all aspects of the data architecture, including models, data staging and etl framework collaborating with other cross-functional it software/data personnel on development of edw/database components designing, developing, and maintaining solutions interacti...
Join to apply for the sr software engineer in support ii (sr. tier-3 engineer) role at anthology inc . 1 week ago be among the first 25 applicants. get ai-powered advice on this job and more exclusive features. description senior tier 3 support engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit www.anthology.com. primary responsibilities will include: providing multi-level database troubleshooting and technical support to tier 2 client support staff. working closely with tier 2 client support staff as well as acting as interface between tier 2 and product development/engineering/third party vendors. collaborating with product development and implementation teams to resolve client issues. performing fault reproduction, troubleshooting, system characterization and analysis, root cause analysis of product issues, bug tracking, and resolution. addressing software defects and advanced customer issues with timely resolutions. working with qa, development, a...
Senior software engineer i – mobile developer bogotá, colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visitwww.anthology.com. as a mobile developer, you will be responsible for building or improving android and ios applications including contributing to backend services for mobile counterparts. your primary responsibility will be to design and develop these applications and to coordinate with the rest of the team working on different layers of the infrastructure. thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential. at anthology, we build software products that empower institutions to make strategic decisions with their data. these products assist with several aspects of higher education including student engagement, program assessment, and course evaluations. our software engineers, along with produx professionals, are fundamental to the creation of solutions for our member institutions. at anthology, software engine...
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