**responsibilities**: - ** processes client’s requests related to system set up including signatories’ updates and documentation lodgment.**: - ** co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.**: - ** provides response to client and internal inquiries.**: - ** prepares documentation for archiving.**: - ** applies appropriate bank’s regulations while processing the requests.**: - ** remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.**: - ** documents operation procedure updates.**: - ** processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).**: - ** verification and authorization of data entered in the systems.**: - ** ensures all queries are dealt with in an efficient and timely manner.**: - ** escalates urgent / risk issues through the appropriate escalation channels.**: - ** co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.**: - ** performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.**: - ** ensures high levels of client satisfaction through strong product, process and client knowledge. identifies and suggests process improvements.**: - ** assists in the implementation of validated process improvements.**: - ** unders...
The securities & derivatives sr manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to ensure the regulatory proceses, data entry team, projects related to transformation activities. responsibilities: develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement / regulatory reporting. solve complex inquiries, conduct discovery and complete due diligence activities for client requests. provide detailed analysis of escalated issues when necessary and recommend actions for resolution contribute to processing standards and expectations for securities and derivatives processing teams develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities manage daily performance related to securities and derivatives post-settlement activities of operations processes propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements coordinate with internal and external clients to assess service quality and identify areas for improvement act as an advisor to new/junior staff appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients...
The criu analyst is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases document and report the review/investigation findings and help to prepare case files with the required supporting documentation summarize, in writing, clear and concise findings of the investigation inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review assist aml team with managing risks by analyzing the root cause of issues and impact to business appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 1-3 years of experience previous in financial sector preferred knowledge of aml regulations preferred proficient in ms office, excel efficient verbal an...
The customer service analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the customer service team. the overall objective of this role is to address external customer issues and provide ongoing customer service support. responsibilities: serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards conduct necessary analyses to address client needs communicate resolutions to clients develop and maintain client portfolio through regular calls and face to face interaction, as needed inform clients about problems (system failures, market issues) and provide regular resolution updates appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 0-2 years of relevant experience experience in customer service preferred computer proficiency consistently demonstrate clear and concise written and verbal communication proven investigative and analytical skills demonstrated ability to present concepts and influence change co...
The client desk banker is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the institutional banking team. the analyst also serves as an intermediary in trading for clients. the overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients. global subsidiaries group (gsg) client desk relationship manager is an effective banking coverage area; focus to understand client´s agenda and business priorities, appropriately meet those needs while enhancing customer’s satisfaction and increasing citi share of wallet. client desk relationship manager covers a relevant portfolio of multinational clients, strategically deepening and cross selling current relationships, whereas adhering to high risk and controls standards. clients under management are mainly existing clients, with flow business / transactional banking needs as cash management, international trade, working capital, fx (foreign exchange), financing needs, among others. responsibilities: participate client transactions, projects or assignments partner with senior corporate banking officers and professionals conduct economic/financial research provide evaluations of a company’s financial performance compared to overall industry and market trends or data appropriately assess risk when business decisions are made, demonstrating particul...
The sec & derivatives team coordinator is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions. responsibilities: execute securities transaction processing related to securities clearance settlement for local and global bonds, fx, money markets and derivatives operations formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients escalate control gaps and issues to senior management as needed identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures act as an advisor to new/junior staff appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance...
Financial strategic reporting head (c12) citi bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the financial strategic reporting head (c12) role at citi financial strategic reporting head (c12) citi bogota, d.c., capital district, colombia 19 hours ago be among the first 25 applicants join to apply for the financial strategic reporting head (c12) role at citi get ai-powered advice on this job and more exclusive features. the financial analysis manager is an intermediate level position responsible for providing management with an analysis and insight of citi’s financial results in coordination with the broader finance team. the overall objective is to apply analytical thinking and knowledge of data analysis methodologies to create/analyze reports that gauge citi’s alignment with forecasted performance, generate metrics in dashboard and digitize data reporting and analysis for more understandable data analysis responsibilities: review departmental processes and procedures for automation to maintain efficiency and accuracy of reporting develop and maintain appropriate documentation to ensure integrity of financial, regulatory, and management information in line with established records management policies standardize reporting requirements to ensure financial and management reporting is properly identified and addressed provide information and supporting analyses to facilitate annual business reviews and financial decisions advise on procedures and concepts in technical area, integrate with others in accomplishing goals ...
Citi bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the compl aml execution anlyst 1 role at citi citi bogota, d.c., capital district, colombia 19 hours ago be among the first 25 applicants join to apply for the compl aml execution anlyst 1 role at citi the criu analyst is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases document and report the review/investigation findings and help to prepare case files with the required supporting documentation summarize, in writing, clear and concise findings of the investigation inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review assist aml team with managing risks by analyzing the root cause of issues and impact to business appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical ju...
The financial analysis manager is an intermediate level position responsible for providing management with an analysis and insight of citi’s financial results in coordination with the broader finance team. the overall objective is to apply analytical thinking and knowledge of data analysis methodologies to create/analyze reports that gauge citi’s alignment with forecasted performance, generate metrics in dashboard and digitize data reporting and analysis for more understandable data analysis responsibilities: review departmental processes and procedures for automation to maintain efficiency and accuracy of reporting develop and maintain appropriate documentation to ensure integrity of financial, regulatory, and management information in line with established records management policies standardize reporting requirements to ensure financial and management reporting is properly identified and addressed provide information and supporting analyses to facilitate annual business reviews and financial decisions advise on procedures and concepts in technical area, integrate with others in accomplishing goals as well as improve process efficiencies develop a diverse financial talent pool that can meet the various needs of a growing team has the ability to operate with a limited level of direct supervision. can exercise independence of judgement and autonomy. acts as sme to senior stakeholders and /or other team members. ability to manage teams. appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguardin...
The customer service analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the customer service team. the overall objective of this role is to address external customer issues and provide ongoing customer service support. responsibilities: serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards conduct necessary analyses to address client needs communicate resolutions to clients develop and maintain client portfolio through regular calls and face to face interaction, as needed inform clients about problems (system failures, market issues) and provide regular resolution updates appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 0-2 years of relevant experience experience in customer service preferred computer proficiency consistently demonstrate clear and concise written and verbal communication proven investigative and analytical skills demonstrated ability to present concepts and influence change consistently ...
This role is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions. responsibilities: perform trade verifications to ensure accuracy of booking requests generate and match trade confirmations according to the international swaps and derivatives association (isda) templates complete settlement tasks and daily rate revaluations accurately and on time coordinate transaction processing issues to the appropriate department and collaborate on a solution perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies prepare and submit periodic internal and external regulatory reports participate in the periodic general ledger (gl) proofing exercises as directed appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: relevant experience preferred fundamental understanding of treasury products, accounting and regulatory policies proven ability to perform vari...
Description the senior auditor is an intermediate level role responsible for performing moderately complex audits and assessments of citi’s risk and control environments in coordination with the audit team. the overall objective of this role is to apply in-depth disciplinary knowledge and execute direct audit activities for markets technology (equities, fixed income, commodities, fx) and operations technology. responsibilities: oversee execution of testing as part of technology and integrated audits of varying complexity complete assigned audits within budgeted timeframes, and budgeted costs monitor, assess, and recommend solutions to emerging risks contribute to the development of audit processes improvements, including the development of automated routines to help focus audit testing draft audit reports, and present issues to the business while discussing practical cross functional solutions recommend appropriate and pragmatic solutions to risk and control issues apply understanding of internal audit standards, policies, and local regulations to provide timely audit assurance develop internal audit staff, and sharing knowledge with team members appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as ...
The securities & derivatives manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions. responsibilities: execute securities transaction processing related to securities clearance settlement for local and global bonds, fx, money markets and derivatives operations formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients escalate control gaps and issues to senior management as needed identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures act as an advisor to new/junior staff appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving ...
The securities & derivatives sr manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to ensure the regulatory proceses, data entry team, projects related to transformation activities. responsibilities: develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement / regulatory reporting. solve complex inquiries, conduct discovery and complete due diligence activities for client requests. provide detailed analysis of escalated issues when necessary and recommend actions for resolution contribute to processing standards and expectations for securities and derivatives processing teams develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities manage daily performance related to securities and derivatives post-settlement activities of operations processes propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements coordinate with internal and external clients to assess service quality and identify areas for improvement act as an advisor to new/junior staff appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, ...
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