Eso es lo que hacemos en cabify. nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. es posible que algún ...
Auxiliar de contact center empresa del sector ferretero requiere para su equipo de trabajo auxiliar de contact center como perfil del cargo tenemos: brindar asesoría, información y soporte a los clientes de manera oportuna; ser un apoyo para los vend...
Purpose: as part of the hr services team, provide support in all administrational tasks and processes as part of the service catalogue. support and assist in undertaking all hr related tasks to ensure we are delivering best in class hr support and quality service to our business partners, line managers, and employees. key responsibilities: execute seamless on-boarding and exit processes of employees in the respective business areas including facilitating all necessary process steps. support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents first point of contact for employees and line managers for all standard questions (or re-routing to payroll/benefits). processes and answers all incoming tickets, phone calls and emails within the scope of service catalogue. maintain current hr systems and be responsible for data accuracy management responsible for monthly local and global reporting activities including non-payroll relevant data audits and standard reporting tracking of paperwork and employee efile maintenance work closely with payroll department to ensure employee data integrity ownership of ticketing for respective hr management and business area. partners to ensure constant and proper information flow. process requests timely to meet deadlines in accordance with service level agreements (slas). keep knowledge base up to date in close cooperation with all hr services specialists key relationships: hr business partners (junior management up to senior management) hr services & rewards teams ta...
Descripción de la oferta $ 12.000.000,00 (mensual) contrato a término indefinido tiempo completo profesional con especialización en ingeniería, administración o finanzas modalidad: hibrido horario: lunes a viernes tipo de contrato: indefinido salario: $10.000.000 + variable de $2.000.000 requisitos: especialización en áreas de ingeniería, administrativas o financieras. mínimo 6 años de experiencia en consultoría, bpo, contact center o tecnología. experiencia en mejora continua, transformación tecnológica y automatización. dominio de metodologías ágiles y herramientas avanzadas de gestión de proyectos. fuertes habilidades de liderazgo, comunicación, enfoque en resultados y mentalidad digital. funciones principales: identificar oportunidades de mejora. diseñar e implementar soluciones tecnológicas innovadoras. coordinar equipos profesionales. contribuir a la eficiencia operativa, reducción de costos y mejora de la experiencia del cliente. ejercer un rol estratégico y táctico con alta autonomía en la toma de decisiones. requerimientos educación mínima: postgrado / especialización 6 años de experiencia conocimientos: adaptación al cambio, comunicación y persuasión, liderazgo aptitudes asociadas a esta oferta nuevo liderazgo palabras clave: consultant, consultor, senior, sr hace 2 días (actualizada) aplicar avísame con ofertas similares denunciar empleo #j-18808-ljbffr...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: empresa de servicios de contact center y business process outsourcing (bpo), busca un/a analista gtr con dos (2) años de experiencia en minería de datos, análisis, datamarshall, workforce y servicio al cliente formal. formación académica: técnica, tecnología o estudiante de carreras profesionales con estudios mínimos de cinco (5) semestres en ingeniería, administración, estadística y carreras afines. requerimientos para el cargo: - manejo de herramientas ofimáticas. - conocimiento en sql, mysql, power query, power bi y excel. misión del cargo: analizar, consolidar y generar reportes operativos a partir de datos y pronósticos, para garantizar el cumplimiento de indicadores establecidos por el cliente corporativo, así como asegurar la ejecución de las mallas de turnos y planes de acción del equipo de trabajo. funciones: - generar reportes para la operación que permitan tomar decisiones informadas. - consolidar bases de datos útiles para el cumplimiento de los indica...
Id de la solicitud: 227892 programa de referido de empleados – probable pago: $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose • contributes to the overall success of the pla operations unit in bogotá, colombia by ensuring that specific individual goals, plans, and initiatives are executed/delivered in support of the team's business strategies and objectives. ensures that all activities carried out comply with internal policies, procedures, and standards. • provides support to relationships with new and existing clients; the analyst will investigate and evaluate the relationship for potential financial, reputational, operational, and compliance risks, as well as activities that pose risks of money laundering or terrorist financing. • depending on the needs and assignments of global aml operations, the analyst may cover one or more of the activities described here, for canada or international banking, in areas such as enhanced due diligence unit, name screening, transaction monitoring, among others. accountabilities • conducts the review of more complex and "risk scored" alerts to either close them or escalate them for further review. when necessary, requests information from another business unit and collaborates when information is requested. • performs quality assurance (qa) reviews on the adjudication and preparation of alerts, ensuring that all relevant and supporting documentation is included in the case management system. • contributes to the overall...
We are hiring a customer success specialist to manage client accounts for long-term success. this role involves daily account management, generating reports, conducting onboarding calls, and basic troubleshooting. you will collaborate with the client success team, becoming skilled in market research, a platform expert, and a dedicated point of contact for your assigned clients . responsibilities: create recap decks, proposals, and client reports. attend and document onboarding and workshop calls. address client inquiries via phone and email. resolve issues related to the client platform. collaborate with the market research center of excellence to deploy surveys. partner with the marketing team to develop account-based marketing materials. support the enterprise sales team in account expansion efforts. perform other duties to ensure client success, satisfaction, and engagement. requirements: strong interest in consumer insights and brand strategy. experience working with crms (salesforce, hubspot, jira) familiarized with ai tools proactive with a "get-it-done" attitude; comfortable in a fast-paced startup. adaptable to changing priorities, high email volume, and slack communication. demonstrates initiative, resourcefulness, and creative problem-solving skills. intellectually curious with a desire to stay informed on industry and account news. possesses a client-facing mindset focused on training, understanding, and supporting client motivations. committed to building strong internal and external relationships and maintaining high customer satis...
On behalf of tipalti , sd solutions is looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! as a customer success manager, scaled accounts, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will work to identify and scale customers to drive growth within a segment of over 1,000 customers. your focus will be on leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. in this role, you will be proactive, set benchmarks and milestones, present business reviews, advocate for product solutions, review product usage, discuss feedback, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, recent funding, mergers) to uncover expansion opportunities. use data to identify customer usage trends within your book of business become an expert in our products/services and stay up-to-date with product enhancements, being a consultant, and sharing best practices with customers drive brand loyalty, customer satisfaction, and advocacy work closely with sales, sales experts, solutions consultants, implementation, support, product, and marketing to proactively ...
Role: account manager work arrangement: fully remote job type: independent contractor, full-time work schedule: flexible, with core hours to align with business needs about pearl talent pearl works with the top 1% of candidates from around the world and connects them with the best startups in the us and eu. our clients have raised over $5b in aggregate and are backed by companies like openai, a16z, and founders fund. they’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. candidates we’ve hired have been flown out to the us and eu to work with their clients, and even promoted to roles that match folks onshore in the us. hear why we exist, what we believe in, and who we’re building for: watch here why work with us? we’re not just another recruiting firm—we focus on placing candidates with exceptional us and eu founders who prioritize the long-term success of their team members. we also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat. about the company this company is a results-driven, fast-paced ecommerce agency specializing in amazon brand management. with a focus on scaling brands, optimizing listings, and maximizing revenue, the company combines data-driven strategies with industry expertise to help clients succeed in the highly competitive amazon marketplace. our team thrives on innovation, collaboration, and a deep commitment to delivering measurable results. key responsibilities serve as the primary point of contact for clie...
Vicepresidente/a administrativo/a y financiero/avicepresidente/a administrativo/a y financiero/aimportante empresa del sector de servicios; requiere para su equipo de trabajo personal con formación profesional en carreras como contaduría, economía, ingeniería administrativa, industrial, administración de empresas, y afines. posgrado en alta gerencia, finanzas, negocios, gestión, organizacional y afines al cargo, con tarjeta profesional, que cuente con mínimo quince (15) años de experiencia en cargos directivos, gerenciales o de jefatura de compañías de más de $150.000 millones de ingresos anuales, en procesos relacionados con la gestión financiera, procesos de compras en sectores de economía pública y privada, y administración locativa y logística, liderando equipos multidisciplinarios, sector contact center/ bpo.misión del cargo:liderar la estrategia financiera, administrativa y logística de la organización, garantizando el uso eficiente de los recursos, el funcionamiento óptimo de la cadena de abastecimiento, la sostenibilidad del negocio y la generación de valor para los stakeholders.funciones específicas:• definir y actualizar la estrategia de pricing de los servicios, asegurando competitividad, rentabilidad y alineación con el valor entregado.• construir y mantener una estructura de costos eficiente, identificando oportunidades de mejora continua.• supervisar la gestión administrativa, contable, fiscal y financiera, asegurando cumplimiento normativo y transparencia.• coordinar operaciones logísticas y de soporte administrativo, garantizando eficiencia y disponibilidad ...
We are seeking a highly skilled director to lead the planning, scheduling, and optimization of workforce operations in our call center. the ideal candidate will ensure optimal alignment of resources with demand patterns and design and test different outbound dialing strategies to maximize efficiency and revenue per lead and headcount.this role requires excellent interpersonal and leadership skills as it entails managing a team and extensive collaboration with our performance marketing, insights, and tech teams, in addition to the different operations teams. exceptional analytical capabilities, a proven track record in workforce management (wfm), and hands-on experience with dialing software are essential for success in this role.key responsibilities:workforce management strategy and leadershipdevelop and implement effective workforce management strategies to optimize resource planning and achieve kpis, including service levels, response times, and productivity.collaborate closely with operations, quality, and technology teams to align workforce strategies with organizational goals.design and optimize outbound dialing strategies, including experience with different dialing modes (predictive, progressive, preview) to improve connect rates.apply lead scoring and call prioritization methods to maximize conversion rates.define and track performance kpis for outbound operations, such as contact rate, conversion rate, drop rate, and agent efficiency.workforce planningoversee short-term and long-term forecasting and resource planning based on historical data, current trends, and fu...
Customer service analyst mandarin location co-barranquilla posted date 4 hours ago(12/26/2023 10:03 am) job id 2023-3025 # positions 1 category customer service job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities confer with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints. keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. check to ensure that appropriate changes were made to resolve customers' problems. contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. refer unresolved customer grievances to designated departments for further investigation. determine charges for services requested, collect payments, and/or arrange for billing. complete trouble ticket forms, prepare change of address records, and issue service discontinuance orders, using computers. obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could incr...
Oliver+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, cgi, automation, ai, motion design, and digital/print content. we partner with over 300 clients in 40+ countries and counting . our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. as a part of the brandtech group , we're at the forefront of leveraging cutting-edge ai technology to revolutionise how we create and deliver work. our ai solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. role: genai integrated project manager location: remote (living in mexico or colombia) language: proficiency in english is required as we are a global business a little bit about the role: we're looking for a project manager to orchestrate ai-powered creative projects for premium brands. this role demands someone who can blend traditional project management with innovative ai production methodologies, particularly within the beauty sector. what you will be doing delivering genai projects: working with clients and the creative team to deliver complex genai projects manage timelines, budgets and resourcing requests facilitating feedback; acting as the point of contact for all stakeholders throughout the project work as part of the creative team in the company’s organizational structure, prioritize team alignment, and collaborate with team effectively to achieve the best results work with our sales & customer success teams to ensure...
* company description: redcol is a network that currently groups nine schools in seven cities in the country, with more than 6,200 students. it is the result of a path traveled by educators and businessmen from different sectors, who believe in education and in the formation of integral beings to be able to assume the destiny of colombia and latin america. * job purpose: to ensure that each student learns the curriculum according to his or her pace and learning pace and learning style. * duties and responsibilities: " the schools within the cognita network, as well as other affiliated entities within the group, are fully committed to protecting, safeguarding, and promoting the welfare of the children and adolescents in their care, and expect all employees, volunteers, and third parties to share this commitment. safe recruitment policies will be implemented prior to confirming any hiring decision." - uses a variety of pedagogical strategies and resources to respond to the diverse needs of students. - uses a variety of support tools to ensure equitable participation of all students in a structured environment. - teaches problem solving, thinking, analysis and questioning. - adjusts to individual student needs through differentiated instruction. - creates an appropriate physical environment with procedures and routines that stimulate learning. - establishes a climate that promotes equity and respect, both with students and parents. parents. * requirements: -professional education (minimun) -experience: 2 years in teaching -english level: c2 * job conditions: * benefits: ...
Drivin is a saas tms that meets the logistics needs of large, medium-sized, and small businesses with intensive transportation operations. we help our clients make their operations more profitable and efficient, improving their competitiveness, service levels, and the end-customer experience. we offer a flexible and cross-functional solution that meets the needs of multiple industries. we have offices in peru, mexico, brazil, colombia, ecuador, spain, and chile. the more than 600 companies that operate with us in over 20 countries attest to this! we love what we do! we always aim high, with an agile, dynamic, and purposeful work style. we care about our culture and our team, prioritizing trust and cross-functional relationships. we are authentic, we believe in who we are, and we care about and take pride in our work. want to be the star of something big? join your main functions will be we are looking for our next customer success consultant for colombia. reporting to our head of customer success, they will be responsible for ensuring our customers' success in using and implementing our solution by building valuable relationships through ongoing consultative support. specifically: be the primary point of contact with clients, building relationships of trust in assigned accounts. ensure proper implementation and onboarding of new clients by leading the project comprehensively. generate actions to promote the adoption, engagement, and depth of use of the solution by our clients. monitor regular customer interactions, ensuring bug and issue resolution and follow-up. generate a...
Job description this is a remote position. 40 hours a week work schedule: monday through friday 1 am - 10 am utah time (includes 1 hr unpaid break) monday through friday 12 pm - 9 pm utah time (includes 1 hr unpaid break) position overview: we are seeking a dedicated and customer-centric individual to join our saas fulfillment team as a customer support agent . in this role, you will serve as the first point of contact for clients, providing exceptional support and troubleshooting assistance. your ability to communicate effectively, solve problems efficiently, and ensure a seamless customer experience will be key to success. responsibilities: customer service excellence: develop in-depth knowledge of the company’s saas products and services. respond to customer inquiries promptly and professionally. handle customer complaints with empathy and problem-solving skills. maintain clear and timely communication with both clients and internal teams. collaboration: work with teams across customer success, implementation, product management, engineering, and marketing. become a product expert to assist clients more effectively. participate in scheduled team meetings outside of regular shift hours. analysis and reporting: track and analyze key performance metrics related to customer support. contribute to reports on support activities, customer feedback, and service performance. continuous learning and improvement: stay informed on industry trends and best practices. engage in ongoing training sessions to enhance knowledge a...
Accounts receivable lead location co-bogotá posted date 2 weeks ago(12/28/2023 1:49 pm) job id 2023-3039 # positions 1 category fao job summary as an accounts receivable lead, you will play a critical role in managing the accounts receivable function for our clients. you will oversee a team of accounts receivable specialists and ensure the accurate and timely processing of invoices, collections, and client payment reconciliations. the ideal candidate will possess strong leadership skills, excellent attention to detail, and a deep understanding of accounts receivable processes in an outsourcing environment. responsibilities service delivery management lead the accounts receivable function for our clients, overseeing the end-to-end process including invoice generation, payment application, collections, and client account reconciliation. collaborate with the client team to generate accurate and timely client invoices based on agreedupon terms, contract milestones, or project deliverables. validate billing details, including rates, quantities, and expenses. coordinate with clients to resolve any billing discrepancies and maintain comprehensive documentation. develop and implement effective collection strategies to minimize outstanding receivables and optimize cash flow. monitor client accounts, proactively communicate with clients regarding overdue payments, and escalate issues as necessary. apply client payments accurately and efficiently, reconciling any discrepancies and ensuring proper allocation. serve as the primary point of contact for escalated issues, inquiries, and co...
Job description this is a remote position. schedule: monday–friday, 10:00 am–6:00 pm central time, with a 30-minute paid break alternating saturdays , 9:00 am–4:00 pm, with a rotating tuesday/thursday off total weekly hours: 40 hours join a trusted dental healthcare organization that combines a personal touch with modern technology to deliver excellent patient care. with multiple successful locations and a strong reputation, this growing company offers a stable and professional work environment where your efforts are appreciated. use your bilingual skills and customer service experience to support patients and improve their overall experience. in this role, you’ll handle scheduling and communication using modern systems, all while making a real difference in a diverse and supportive healthcare setting. responsibilities schedule patient appointments provide patient support services handle incoming patient communications coordinate with the dental office team manage the patient scheduling system conduct insurance verifications handle inbound and outbound calls contact patients for appointment reminders or follow-ups maintain hipaa-compliant communication practices requirements two display monitors reliable high-speed internet connection (suitable for a voip phone system) headset with microphone availability to work in the u.s. central time zone comfortable with security and compliance protocols healthcare scheduling experience preferred strong communication and interpersonal skills independent contractor perks...
Requisition id: 224302 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose responsible for responding to and providing support and coaching for hr solutions inquiries (email, on demand andtelephony) from internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.) ensuring timely and accurate answers, either directly or through escalation. this role provides support to employees globally in line with global standard operating procedures (including escalation), desktop procedures and service level agreements(slas). accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge • provides effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. regarding hr policies and procedures • assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution • acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible • ensures positive and consistent experiences by striving for excellence in understanding cli...
Descripción buscamos un profesional altamente calificado para liderar la transformación de servicios de atención al cliente mediante la implementación de soluciones de contact center en la nube, específicamente con la plataforma genesys cloud . esta persona será responsable de la planificación, ejecución y entrega exitosa de proyectos de transformación tecnológica, asegurando la alineación con los objetivos estratégicos del negocio y la mejora de la experiencia del cliente. liderar la implementación de genesys cloud como plataforma de contact center en la nube. gestionar el ciclo completo del proyecto: planificación, ejecución, monitoreo, control y cierre. coordinar equipos multidisciplinarios (ti, operaciones, experiencia del cliente, proveedores). identificar y gestionar riesgos, problemas y dependencias del proyecto. asegurar la adopción del cambio organizacional y la capacitación de los usuarios finales. supervisar la integración de genesys cloud con sistemas existentes (crm, erp, etc.). garantizar el cumplimiento de los kpis del proyecto (tiempo, costo, calidad, satisfacción del cliente). actuar como punto de contacto principal entre stakeholders internos y externos. perfil buscado (h/m) título universitario en ingeniería, sistemas, telecomunicaciones, administración o afines. experiencia comprobada (5+ años) liderando proyectos de transformación digital o tecnológica. conocimiento profundo de plataformas de contact center, especialmente genesys cloud cx . certificaciones en gestión de proyectos (pmp, scrum master, prince2) son altamente valoradas. habilidades de lider...
This is a remote position. are you an experienced and meticulous bookkeeper looking to play a pivotal role in a rapidly growing finance firm? we're a dynamic bookkeeping and finance company dedicated to providing innovative financial solutions, helping our clients make informed decisions and achieve remarkable growth. in just six months, we've grown to over 31 clients, and we're looking for a senior bookkeeper to join our expanding team! as a senior bookkeeper, you'll be instrumental in managing the financial health of our diverse client base. you'll work closely with our clients, ensuring their financial records are accurate, up-to-date, and compliant, directly contributing to their success and our firm's continued growth. what you'll do: manage end-to-end bookkeeping: oversee and perform comprehensive bookkeeping duties for multiple clients, including accounts payable, accounts receivable, general ledger, and journal entries. reconciliation expert: conduct thorough bank and credit card reconciliations to ensure accuracy and resolve discrepancies promptly. financial reporting: assist in the preparation of financial statements (profit & loss, balance sheet) and other financial reports as needed. client collaboration: act as a primary point of contact for assigned clients, building strong relationships and providing exceptional service and clear communication. tax preparation support: support the tax preparation process by organizing and verifying financial data. quickbooks mastery: utilize quickbooks extensively to manage client accounts, ensuring effici...
Essity b 245.2 (+0.6 sek) on 22-jul-2025 11:54 the function of the data steward (product) is the primary organizational contact point to ensure data is understood, effectively used, complies with defined data standards, and also assists in initiating product creation requests. what you will do review (curation) of inputs from marketing/development/packaging/foreign trade teams: net weights, essity hierarchies, item groups, lists of materials/components, tax loads, logistical conditions, etc. ensuring completeness of information and validation of inputs (according to rules applicable to each region/category). understanding the flowchart of steps: responsible parties, timelines, and sequence: managing to ensure everything is completed on time. contact and management of audits (budget management), data quality, gs1 standards. handling of both finished product codes and raw materials & semi-finished (requested by technical/innovation area). primary contact to minimize errors, connect teams, and generate/expedite solutions related to product creation. identify/notify if new master data or updates are needed, connect with data owner for timely management and identify change implications (e.g., brand vs. count). identify opportunities/efficiencies within the business in the product creation process. management and documentation of external policies and standards, internal and external processes. clear connection of other master data processes regarding creation of other types of codes: materials who you are bachelor's degree in management, analytics, or similar fields. flexible: e...
The offer opportunity within a company with a solid track record of performance work alongside & learn from best in class talent fantastic work culture the job an account manager (am) or customer success manager (csm) plays a critical role in maintaining customer satisfaction, ensuring business growth, and optimizing internal processes. this role bridges the gap between customers, vendors, internal teams, and leadership to foster strong relationships and operational excellence. key responsibilities 1. customer relationship & account management • serve as the primary point of contact for assigned accounts, ensuring customer needs are met. • maintain and update the account management board, tracking active accounts, project status, and key customer insights. • assist in customer security risk assessments (csras) to ensure compliance and risk management. • oversee the customer onboarding process fulfillment, ensuring a smooth transition from sales to service delivery. • conduct regular customer satisfaction surveys (csats) and follow-ups, identifying areas for improvement. • develop strategies to increase customer retention, engagement, and contract renewals. 2. procurement & order management • manage the quoting process, ensuring pricing accuracy and alignment with customer requirements. • oversee purchasing and procurement, collaborating with vendors for the best pricing and availability. • track orders from initial quote to final delivery, ensuring timely fulfillment. • issue and manage work orders, coordinating with internal teams to ensure service delivery mee...
Se iniciará proceso de selección para el cargo de agente de cobranza funciones: recuperación y cobro de cartera. ¿qué perfil debes tener? se solicita con mÍnimo 3 meses de experiencia si no cuentas con ella, nosotros te capacitamos. en cobro de cartera ¿qué te brindamos? se inicia con contrato de prestación de servicios por un periodo de 15 dias; luego pasa a un salario basico de : $1.000.000 + auxilio de transporte + bonificaciones de acuerdo cumplimiento de indicadores y metas. todas las prestaciones de ley. horario: lunes a viernes 7:00am a 4:30pm sabados 8.00am a 1:30pm y rotativos a criterio de cliente. para mayor información en la primera entrevista presencial.y/o whatsapp 3058134981 tipo de puesto: tiempo completo, indefinido salario: a partir de $1.000.000 al mes consideraciones ante el covid-19: lavado de manos, tapabocas....
Best lights, inc. appointment setter / call center representative (remote) are you a persuasive communicator with a talent for sparking interest and setting appointments? best lights, inc., a leader in high-performance lighting solutions, is looking for a motivated and reliable appointment setter / call center representative to support our growing sales team. help us connect with potential clients, schedule qualified meetings, and contribute to energy-efficient transformations across the country. for years, best lights has been delivering top-tier lighting systems designed for long-term performance, reliability, and cost savings. we take pride in our commitment to customer satisfaction, transparency, and lasting partnerships. learn more about us: as an appointment setter / call center representative , you'll be the first point of contact for many of our prospective clients. your job will be to make outbound calls, follow up on marketing leads, and schedule appointments for our sales representatives. this role is essential to driving new business and helping our team operate at peak performance. key responsibilities - make outbound calls to business prospects using our lead lists and crm system (monday.com). - introduce best lights and generate interest in our energy-efficient lighting solutions. - qualify leads by gathering basic information and identifying needs - set clear, accurate appointments for sales representatives and confirm meetings. - follow up with warm leads via phone, text, or email as needed. - maintain detailed and accurate records of int...
**descripción empresa**: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiências. **misión del cargo**: realizar ventas de seguros en modalidad call center para nuestros diferentes aliados financieros. **funciones del cargo**: realizar ventas de seguros en modalidad call center para nuestros diferentes aliados financieros. **requisitos**: - bachiller, técnico o tecnólogo - manejo de herramientas ofimáticas, análisis y gestión de información. **condiciones oferta**: **beneficios**: - plan carrera - programas de crecimiento personal y espiritual - descuentos con diferentes aliados - afiliación a fondo de empleados...
**descripción empresa**: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiências. **misión del cargo**: ayudar a la empresa a tomar decisiones informadas y estratégicas mediante el análisis y la interpretación de datos **funciones del cargo**: 1. implementación de visualización a través de la herramienta power bi. 2. análisis de grandes volumen de datos con herramientas de inteligencia de negocios. 3. transformación de datos con el uso de dax o lenguaje m. 4. migración de procesos existentes a plataformas de power bi. 5. automatización de los procesos de etl para generación de reportes automatizados. 6. levantamiento de información e implementación de nuevos procesos para automatización en diferentes áreas. **requisitos**: profesional mínimo (2) años - experiência en power bi y analítica de datos. - manejo de herramientas ofimáticas, análisis y gestió...
La fundación cardiovascular de colombia necesita para su equipo de trabajo agente contact center – programación de cirugías, bachiller y/o estudiante de pregrado de carreras administrativas. mínimo 6 meses de experiencia como agente de call center o ...
Descripción general empresa líder en soluciones tecnológicas para contact centers, con alto enfoque en innovación y aprendizaje continuo, busca en colombia (trabaja de manera remota pero el candidato debe estar en una de estas ciudades: medellín, bog...
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