CUSTOMER SERVICE REPRESENTATIVE. CHATS, EMAILS AND CALLS. MEDELLIN

Contrato a término indefinido Tiempo completo

🚨 we're hiring in medellín! 🚨 we are looking for detail-oriented intake specialists to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! 🌟 📌 position: intake specialist ☎️ 🏢 client: the no fault group 💰 salary: $3,000,000 cop 🕗 schedule: schedule #1: 8:00 am to 6:00 pm. thursday and friday off. schedule #2: 10:00 am to 8:00 pm. saturday and sunday off. schedule #3: 8:00 am to 6:00 pm. tuesday and wednesday off. schedule#4: 9:00 am to 7:00 pm. saturday and saturday off. 📍 location medellín, edificio camacol, barrio el estadio, cra 63 # 49ª-31 📝 about the role the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. you’ll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. ✅ key responsibilities client screening and qualification · conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. · evaluate cases with attention to detail and discretion. closing deals · use persuasive communica...