We’re looking for a strategic customer success manager to join our growing latam team and help our clients succeed with a technically advanced product in a high-stakes industry. this is a high-impact, individual contributor role focused on strategic ...
Highlights: ote (on-target earnings): $44,000 base salary: $35,200 location: remote in colombia stock options about us at fundraise up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit ...
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**responsibilities**: - ** processes client’s requests related to system set up including signatories’ updates and documentation lodgment.**: - ** co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.**: - ** provides response to client and internal inquiries.**: - ** prepares documentation for archiving.**: - ** applies appropriate bank’s regulations while processing the requests.**: - ** remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.**: - ** documents operation procedure updates.**: - ** processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).**: - ** verification and authorization of data entered in the systems.**: - ** ensures all queries are dealt with in an efficient and timely manner.**: - ** escalates urgent / risk issues through the appropriate escalation channels.**: - ** co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.**: - ** performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.**: - ** ensures high levels of client satisfaction through strong product, process and client knowledge. identifies and suggests process improvements.**: - ** assists in the implementation of validated process improvements.**: - ** unders...
Join us to apply for the inbound sales development rep role at scale up recruiting partners. about the company brainscape, a leading ai-driven adaptive learning platform with > 10 million users, is seeking an inbound sales development representative to help us qualify and respond to inbound sales opportunities for enterprise and e-learning licenses. about the position our chosen candidate will support our sales and customer success processes, assisting a diverse user base including teachers, professors, publishing executives, corporate trainers, and other e-learning professionals. you will work directly with our crm team to qualify inbound leads and support clients through sales and service processes. this is a part-time remote position with potential for full-time growth (e.g., becoming a full-time account manager), and occasional travel for team events. we are targeting native english speakers in north or south america. key responsibilities 1. review and research inbound sales leads for qualification 2. respond to prospects via various communication channels 3. schedule and conduct initial discovery calls 4. update prospect data in hubspot sales pro crm 5. identify and suggest process improvements 6. perform activities such as invoicing, prospect research, utilization reviews, and client consultations to expand brainscape usage 7. re-engage with past warm leads qualifications - extroverted, creative, problem-solver with a solutions-oriented approach - team player with strong communication and organizational skills - resilient, able to handle multip...
We are a new york-based voip phone company that helps businesses stay connected with phone systems, efaxes, and full telecom support . our clients rely on us for smooth communication, troubleshooting, and exceptional customer service . the role are you passionate about technology, problem-solving, and customer support ? do you want to grow in an it/telecom role while working remotely ? if so, this is your chance to be part of a fast-growing voip phone company that provides essential communication solutions to businesses, especially in the healthcare and long-term care industries . what you’ll own as a remote it specialist , you will be the go-to person for technical support, troubleshooting, and account management , ensuring our clients experience seamless communication solutions . support & troubleshooting manage incoming support calls and tickets , resolving or escalating issues when needed. provide basic troubleshooting for efax issues, including: sending test faxes to confirm functionality. working with it teams to locate missing efaxes or emails . checking fax queues and resolving delivery issues . efax account management monitor and respond to tickets related to efax setup, modifications, and cancellations . set up new efax numbers and accounts for customers. adjust sender and recipient permissions , ensuring only authorized users can send and receive faxes. notify the billing department of any account changes. customer support & communication speak clearly and professionally while assisting customers with technical issues. maintain a positive, upbeat attitude w...
We connect talented tech professionals in latin america and canada with remote career opportunities at innovative startups worldwide. we specialize in finding roles that align with your skills, experience, and career goals. our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career. 🏢 about the role we’re hiring a meta ads specialist to manage and optimize paid social campaigns for fast-growing ecommerce brands. you’ll take ownership of strategy, setup, and performance for meta (facebook & instagram) ad accounts — building campaigns that convert, refining audiences, testing creative, and improving roi over time. this role is fully remote and a great fit for someone who’s confident working with data, comfortable managing multiple accounts, and curious about what makes performance better. 🛠 what you’ll do set up, launch, and manage meta ad campaigns monitor performance and optimize for roas, cpa, and other kpis build and test audiences, creative, and messaging strategies analyze results and share insights with the team work closely with account managers and creative teams keep up with meta ads trends and platform changes ✅ what we’re looking for 2+ years running meta ads (facebook & instagram) for ecommerce brands strong understanding of performance metrics and how to improve them experience testing audiences, creatives, and ...
This role is in the organization to lead as an architect, influencer, and manager within cms cutting- edge creative automation team. the core expectation of this role is to work alongside executive creative engineering director to lead as an architect, influencer, and manager within our cutting-edge creative automation team. this role will direct a team of designers to format and build complex creative frameworks to enabled at scale production of content for our global clients. you will: lead, mentor and grow the production design team toward quality, consistency, and excellence by understanding skill sets and personalities of team members to find areas for opportunity and ensure projects are cast with the best talent lead from a production pov, dco efforts that span from display all the way into video collaborate with the creative team to bring their ideas to life with best practices and brand standards being top of mind collaborate with other discipline team leads to coordinate requirements and needs within the system you have: advanced english proficiency (c1). 8+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups. excellent experience in high-velocity production studio or digital design production shop and understanding of the agency model advanced proficiencies within figma, photoshop, illustrator, and indesign, with practical knowledge of adobe creative suites ecosystem of content creation software. experience in dco frameworks experience in high-scale output and design and a proven track record driving new initiatives throug...
Job description are you a food, beverage, or dairy manufacturing / plant sanitation expert with the ability to drive results for a global fortune 500 company? join ecolab’s industry leading food & beverage team as an account manager . we are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. we provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. as strong business partners, ecolab works with customers to develop sanitation plans and programs, evaluate processes and procedures, troubleshoot technical issues and identify and implement operational efficiencies. what’s in it for you: work with some of the leading food, beverage, and dairy manufacturing customers be challenged and gain recognition as you provide unparalleled expertise and a comprehensive set of cleaning and sanitation solutions carve out a long term, advanced career path in sales/service, corporate accounts, or management comprehensive benefits packages in line with market and industry standards. flexible, independent work environment where you will plan your own schedule access to best in class resources, tools, and technology receive a company vehicle for business and personal use enjoy a paid training program allowing you to learn from successful professionals grow your income as you drive sales what you will do: build a solid understanding of ecolab products, customer plant operations and business objectives, and a...
Join blossom! we are a growing ecosystem of fully integrated digital banking solutions, designed by and for credit unions. we are seeking a dynamic, results-oriented java developer with a b2-c1 level of english. if you are passionate about microservices development and want to be part of an innovative company, this is your opportunity. job summary: we are looking for a professional with over 5 years of experience in java and spring boot, bilingual english skills, knowledge of mysql and postgresql databases, experience with aws infrastructure, expertise in metrics and performance optimization, and a strong background in microservices development. responsibilities 1. software development: write, debug, and test applications using the java programming language. 2. requirements analysis: collaborate with business analysts and other stakeholders to understand and document software requirements. 3. architecture design: participate in the architectural design of applications, choosing appropriate patterns and technologies for the project. 4. system integration: integrate java applications with other systems and services, including databases and external apis. 5. maintenance and support: maintain existing software, resolving bugs and improving performance. 6. documentation: create and maintain technical and user documentation for the developed software. 7. testing and qa: conduct unit and collaborative testing, and participate in the qa strategy to ensure the robustness and quality of the software. 8. team collaboration: work closely with other developers, designers, sys...
Get ai-powered advice on this job and more exclusive features. the fraction is a modern accelerator for high-performing professionals who want to build thriving fractional executive businesses. we equip former corporate leaders with the tools, systems, and strategic positioning to transition into high-leverage advisory roles as fractional cmos, cros, coos, ctos, cfos, and many more. our mission is to redefine the future of work, empowering experienced operators to design a life of autonomy, impact, and recurring revenue by serving clients on their own terms. as part of our delivery team, you’ll help drive real results for these fractional leaders and their clients, bringing structure, insight, and execution support to every engagement. description : we’re hiring a fractional design strategist (1099 contractor) to help us deliver a high-touch experience to the brand and business leaders we serve. you’ll play a key role in managing internal coordination, supporting our strategic delivery process, and ensuring smooth execution across client engagements. this is an ideal opportunity for someone who’s detail-oriented, communicative, and excited to grow in a modern, entrepreneurial environment. what you’ll own client onboarding & campaign setup collect linkedin credentials and understand each client’s campaign goals. set up and configure outbound tools and workflows, including linkedin sales navigator, prosp (or equivalent). prepare and present segmentation & messaging strategy documentation and copy for client review and approval. client campaign execution & optimization launch,...
Job title: paid ads manager location: remote (est time zone) salary range: up to 4200 usd work schedule: monday - friday, 10:00 am to 6:00 pm (est) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. about the company: sagan represents a fast-scaling dtc brand in the wellness space, operating in a highly regulated market. the team is nimble, performance-driven, and deeply committed to strategic experimentation, data-led decisions, and creative storytelling. this is a remote-first environment with clear expectations and room for ambitious marketers to lead. position overview: were looking for a paid ads manager who can own and scale paid campaigns across meta and google ads, with strong executional instincts and a strategic eye on full-funnel optimization. this role is ideal for someone who has experience navigating compliance challenges in regulated industries like cbd, cannabis, or wellness (preferred but not required), and knows how to deliver results under evolving platform policies. ...
Essential duties and responsibilities under direct supervision: 1. perform or audit standard journal entries, account analyses, workpapers, and reconciliations, and assist in performing month end close tasks, and/or the preparation of tax returns. 2. prepare analysis of financial results for management review. 3. prepare and/or assist with preparation of budgets, projections, product cost analyses, and other analyses, including recommendations to management, and/or assist in documentation of internal controls. 4. assist with research and planning according to generally accepted accounting principles and/or current tax laws. 5. assist with special projects. 6. follow and apply sel values, principles of operations, and world class manufacturing principles. 7. understand. create. simplify. 8. other duties as assigned. required qualifications: bachelors degree in accounting, finance, or related field, or equivalent experience. motivated, self-directed. experience with excel. knowledge of accounting and finance principles, theories, and concepts based on educational experience. strong writing, documentation, and speaking skills. ability to learn new skills and assume new responsibilities. ability to work cooperatively in a team environment. background check results satisfactory to sel. negative drug test result(s). preferred qualifications: internship experience. accounting experience in a manufacturing environment. experience with enterprise resource planning (erp) or tax systems. tax, audit, project, and/or cost accounting experience. physical requirements: none....
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: 4+ years of hands-on experience planning, managing, and optimizing google ads campaigns (search, display, demand gen, performance max, youtube) proven ability to manage large-scale budgets and meet roas and revenue kpis independently strong analytical skills with experience using looker, tableau, or equivalent, plus excel (pivot tables, vlookups) ability to write compelling ad copy and partner on creative asset development exceptional collaboration and communication skills across cross-functional teams experience: minimum of 4 years managing google ads campaigns; experience with multiple campaign types beyond search; ability to report on and act upon campaign data independently your role drive the growth and profitability of launch potato's paid media portfolio by leading the strategy, execution, and optimization of google ads campaigns across multiple channels and verticals outcomes (performance expectations): take full ownership of pacing, reporting, and perfo...
At snappr, we help businesses get visual content more easily, with higher quality, and at scale. we use the best technology to connect visual content creators, such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content. we foster a culture of extreme ownership, empowering our team to excel as business owners. we're not just a team; we're a league of a-players dedicated to reaching peak performance. as an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. we embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content, building a future where we help businesses drive growth and sales by telling better visual stories. about the team: snappr is the largest on-demand marketplace for professional photography and visual content in the world. we are a team of driven, entrepreneurial individuals who are redefining how businesses create visual content. this is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. the result of everything you'll do at snappr is to help businesses create impactful visual content that helps them grow. our rocket ship has a seat open just for you. job overview as a b2b marketing manager on the demand generation team, you will play a pivotal role in driving growth across multiple channels, including outbound email, paid media, and digital advertising. thi...
Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers ). about the role as a test automation engineer on a 3-month project , you’ll play a critical role in ensuring the quality and reliability of our client’s ott (over-the-top) applications. leveraging your expertise in both manual and automated testing for ott devices, you’ll help deliver seamless user experiences in a collaborative, fast-paced environment. this is a 3-month hybrid contract opportunity. responsibilities design, develop, and execute manual and automated test cases for ott devices utilize tools such as webdriverio and playwright to build robust automated test suites collaborate with development, product, and qa teams to identify and resolve defects participate in test planning, documentation, and reporting to support project goals communicate effectively in english to ensure alignment across teams and stakeholders other duties as assigned about you qualifications & skills 6+ years of relevant work experience in software or test automation engineering proficiency in ott testing (manual and automated) for ott devices/platforms hands-on experience with webdriverio and playwright for...
Consultant, advanced technical solutions product & project management (technical) overview: the advanced technical solutions consultant provides third-line global support, offering advanced technical assistance, data collection, validation, and interpretation. this role involves managing the day-to-day operations of the advanced technical solution teams to ensure top-tier technical service and support for clients. responsibilities include analyzing and consolidating performance data, supporting customer implementation, and troubleshooting to contribute to visa goals and initiatives. the team handles escalations related to risk and identity solution products and maintains processes involving departments beyond customer support. key responsibilities: execute new service strategies set by leadership. field escalated tickets from global risk & identity support teams. hire, train, and develop team members on risk and identity solution products. improve service quality, productivity, and customer communication. support, debug, and troubleshoot existing applications and database issues. manage highly technical escalations from clients and customer support teams. participate in customer troubleshooting sessions. reproduce, test, and analyze product-related bugs. maintain reports (sql/ms excel) to support data and kpi requirements. identify patterns and trends in data to resolve inquiries. design and develop automation tools and process improvements. provide technical troubleshooting for system-wide issues. develop software user interfaces using internal tools and frameworks. docume...
1 day ago be among the first 25 applicants at snappr, we help businesses get visual content more easily, with higher quality, and at scale. we use the best technology to connect visual content creators, such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content. we foster a culture of extreme ownership, empowering our team to excel as business owners. we're not just a team; we're a league of a-players dedicated to reaching peak performance. as an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. we embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content, building a future where we help businesses drive growth and sales by telling better visual stories. about the team: snappr is the largest on-demand marketplace for professional photography and visual content in the world. we are a team of driven, entrepreneurial individuals who are redefining how businesses create visual content. this is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. the result of everything you'll do at snappr is to help businesses create impactful visual content that helps them grow. our rocket ship has a seat open just for you. job overview as a b2b marketing manager on the demand generation team, you will play a pivotal role in driving growth across multiple channels, including outboun...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the engineering manager will be responsible for analyzing, designing, developing and implementing a suite of apis, modules, and features, as well as modifying and maintaining existing applications in response to business and technology needs. key responsibilities: lead the software development, support products teams such as sms, voice etc. support the business by gathering requirements and setting delivery schedules collaborate with other teams, address dependency and remove roadblocks. manage and grow the team. essential qualifications: 5+ years software engineering experience fluency with python experience creating functional designs experience creating restful apis in apps experience developing unit and functional tests experience with ci/cd process familiarity with agile/scrum understanding of development best practices and standards (test-driven development, design patterns, coding standards, etc.). self-learner with good problem-solving skills good interpersonal, communications and organizational skills preferred qualifications: experience with tcp networking experience with python good understanding...
Junior smm / community manager (spanish) planner 5d bogota, d.c., capital district, colombia junior smm / community manager (spanish) planner 5d bogota, d.c., capital district, colombia 20 hours ago be among the first 25 applicants about us: planner 5d is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from antarctica each month!). our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. you don't need to be a professional designer to enhance your home or workspace. we are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. our cross-platform presence spans web, ios, android, windows, and macos, ensuring seamless synchronization for our users. planner 5d is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. from diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. we are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. join us in shaping the future of home design. planner 5d team is looking for a spanish speaking smm manager. we are remote-friendly so you can apply from any location, but a spanish-speaking location is preferred. please note: when you apply, kindly confirm that you fully accept and meet all the requiremen...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a salesforce administrator, working hybridin bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do the salesforce administrator serves the ttecsales, marketing,and otherteams through system configuration and maintenance, data maintenance, report generation, business analysis, and user support. work is performed primarily within salesforce.com (sfdc) sales cloud and microsoft office. data loader is a key toolset for the role. you'll report to global head of sales platforms and pipeline during a typical day, you’ll perform a variety of activities in sfdc and account management systems to include: install and configure package apps and upgrades in the salesforce environment and perform troubleshooting. design, configure and test changes.develop and prepare scheduled and ad-hoc reports and dashboards. support data conversion for system enhancements and integration of acquired companies onto ttec’s sfdc instance. independently and in collaboration with key stakeholders: gather,analyze, and interpret business requirements.identify data anomalies, understand their impact on business processes and decisions, and recommend actions to improve quality and accuracy.create technical documentation and user documentation. assist management in defining roadmaps for improvement and leverage instal...
A qa lead reports to a qa manager. works closely with qa subject matter experts, other qa members, project managers, designers and developers to ensure qa standards and client satisfaction are delivered thought-out the account. a qa lead is someone that brings support to the qa manager on many tasks, provides leadership and career development to the team members. you will: responsible of the supervision of the qa team members directly assigned to him/her, and accountable of following up their performance, and projects. responsible to promote effective communication, a sense of participation and involvement amongst qa members. responsible to plan, conduct, technically direct and maintain the required level of quality expected by the account/client. responsible of overseeing qa members tasks of his/her assigned projects and escalate when needed. responsible to attend, lead and/or organize meetings on behalf of team responsible to promote qa values and principles not only for the qa team but for everyone in the company and our clients. responsible to promote a team-oriented and collaborative environment among all the team members responsible of promoting a positive environment and motivate the team. responsible to communicate test results, and escalate issues and risks by following a correct escalation path. overseeing test data identification creating, co-creating and provide oversight on test plans and managing different testing suites writing and maintaining test cases/scripts responsible of creating qa estimations create and oversee traceability matrix documents based upon...
The red hat support engineering group is seeking a platform consultant to help resolve issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximise uptime and reduce it costs. the support engineering group is dedicated to resolving issues quickly and efficiently. in this role, you will collaborate with our customers' top developers and architects and assist our technical support engineers with complex and challenging issues. you'll also partner closely with development engineering teams and work alongside some of the brightest developers in the open source community and with red hat’s critical strategic cloud partners such as microsoft to jointly solve multi-vendor customer issues. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader of open source software. what you will do: partner with the openshift container platform, openshift dedicated, openshift online and openshift origin communities to develop and review patches and test cases analyze upstream development against current customer reported defects and develop patches to resolve the issue use tools like curl, git, docker, kubernetes, strace, and wireshark to investigate and troubleshoot technical issues record customer interactions including investigation, troubleshooting, and resolution of issues work closely with red hat development engineering, and assist production support engineers and technical account managers partner with red hat strategic cloud partners such as microsoft t...
Red hat's technical services team is looking for an experienced, enterprise-level engineer to join us as a openshift technical account manager (tam) in colombia. in this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the red hat openshift container platform. at red hat, customer support includes far more than just “break-fix” solutions. customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between red hat and our customers. you will forge relationships with your customers, develop a deep technical understanding of their red hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents. you will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. at the same time, you'll work closely with our engineering, research and development, product management, and global support teams to debug, test, and resolve issues. what you will do: develop relationships with key business and it stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities. perform technical reviews and share knowledge to proactively identify and prevent issues forewar...
Responsibilities : build sustainable software tools, tests, and services to empower development teams, and quality assurance. use modern software engineering processes and best practices for requirements, design, implementation, and testing. you will work with all disciplines to gather requirements, collaborate on solutions, and implement. measurably improve process and best practices to achieve targets across a small team of engineers. create clear documentation to support workflow processes. develop automation frameworks, tools, engine components and processes used across studios. design, author, test, and deploy automated tests to cover all test scenarios interpret requests from your qa and engineering partners, account for and call out any roadblocks or efficiencies your partners may not consider, and propose and apply your creative or technical solutions. qualifications: 10+ years experience in a hands-on development role. 5+ years of professional development experience with oop languages, c++. familiarity with cloud platforms (e.g., aws, azure, gcp). proven experience in quality verification tools, test automation, and large-scale system design. contributor to technical architecture and design documents for medium/large sized features a solid foundation in computer science fundamentals, algorithms, design patterns, test-driven development, ci/cd processes, and data structures. understanding of sdlc, stlc processes, and quality methodologies. quality-first mindset and desire to make qa more successful through tools/automation....
We’re looking for a strategic customer success manager to join our growing latam team and help our clients succeed with a technically advanced product in a high-stakes industry. this is a high-impact, individual contributor role focused on strategic account management in a highly technical and evolving space, with possibilities for evolution with more strategic responsibilities. as a csm for latam at cleafy, you will work directly with some of the region’s top financial institutions to drive product adoption, shape fraud prevention strategies, and ensure long-term client satisfaction. we are looking for someone who thrives on complexity, is comfortable engaging with technical environments, and understands how to turn insights into customer value. this role requires both strategic thinking and hands-on initiative—you will be at the forefront of client relationships, acting as the key point of contact for strategic guidance and technical understanding. success in this role means taking full ownership of your portfolio: from onboarding and value realization to supporting renewals and expansions in close partnership with sales. you will also play a key part in strengthening our internal processes and ensuring the latam customer experience is both scalable and best-in-class. if you’re motivated by impact, eager to dive into technical topics, and excited about shaping the future of digital fraud prevention in latam, we’d love to meet you. your key responsibilities customer lifecycle management own end-to-end customer onboarding, driving adoption, maturity, value realization, an...
We are softserve is a leading advisory and it development services company that assists clients in constructing cutting-edge and innovative solutions while delivering exceptional value. we are a team of thinkers and creators, with more than 40 offices worldwide. we are dedicated professionals and good-hearted individuals passionate about what we do and excel at it. together, we establish and achieve goals to foster mutual growth, learning from both successes and mistakes. the client is a significant player in the financial technology sector, notably in prepaid debit cards. they are the largest provider of reloadable prepaid debit cards and cash reload processing services in the united states. being a major processor of tax refund disbursements in the , they may boast their mobile checking account winning awards and recognition. their products and services are accessible through a vast distribution network of over 100,000 retail locations, online platforms, app stores, and 25,000 tax preparation offices. the corporation is headquartered in austin, tx, with additional facilities throughout the united states and in shanghai, china. if you are a holder of a bachelor's degree in computer science, or a related field an experienced developer in .net core, (8+ years) skilled in designing rest apis, developing microservice backend architecture, unit and integration testing, and collecting code coverage an expert in sql and in-memory data storage: microsoft sql server and redis database design, optimization, and best practices understanding clearly how message brokers work (azure ser...
Job schedule: supervisor shift: 8 am. 5 pm (monday to friday) agent shifts: 6 am. 2 pm & 2 pm. 10 pm (monday to saturday) sunday to friday schedule for additional coverage job description join our dynamic team at sci, where we value smart individuals...
About us for over 130 years, the tintometer group of companies, a family-owned business, has specialized in manufacturing high quality analytical products for both water quality and color measurement. with over four hundred employees across four cont...
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