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MANAGER BUSINESS PROCESS SOLUTIONS

Job description: essential job functions: manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience. collaborate with team members to identify process optimization opportunities. execu...


BUSINESS MANAGEMENT ANALYST

Business management analyst page is loaded business management analyst apply locations bogotá d. c. time type full time posted on posted 12 days ago job requisition id jr-0034--- gea is one of the world’s largest systems suppliers for the food, bever...


INTEGRATED BUSINESS PLANNING SPECIALIST TEMPORAL

Integrated business planning specialist temporal city: bogota we are reckitt home to the world's best loved and trusted hygiene, health, and nutrition brands. our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. we are a global team united by this purpose. join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. ​supply​ our supply chain is the backbone of our business. it's how we get our trusted products to people all over the world, safely and efficiently. and it's our talented and passionate teams that make this happen. if you're looking for a career in supply chain, there's no better place to be than reckitt. we offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. you could join our global supply planning team to develop and implement our global supply strategy, or work with our procurement centre of excellence team to negotiate and manage our supplier relationships. our manufacturing excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our logistics excellence team develop new and innovative ways to distribute our products to customers. about the role are you ready to become the cornerstone of our supply chain, ensuring our customers get what they need when they need it? as a demand planner for large markets or demand planning manager for smaller markets at reckitt, your expertise will driv...


SALES ADMINISTRATIVE REPRESENTATIVE (INSIGHT SALES)

Full time Tiempo completo

Work as a sales administrative representative (insight sales) our client specializes in sales execution, merchandising, and marketing services for cpg (consumer packaged goods) companies. their core objective is to create and carry out store-level strategies. these strategies are designed to enhance brand awareness for their product portfolio and drive an increase in sales and product rotation. we are looking for new talent in bogotá or medellin colombia! location: bogotá or medellín, colombia benefits : hybrid job m-f 8 am - 5pm permanent / indefinite contract competitive salary work with international and national clients flexible working culture - us schedule austin, tx, usa travel opportunities much more! functions: sales team support: assist with presentations, proposals, sales reporting, order processing, meeting coordination, and cross-functional communication, coordinate meetings, calls, and travel. order & client management: accurately p rocess customer orders, monitor their status , and serve as a primary contact for client inquiries and updates. maintain accurate records and reporting , assist in order and client management, and contribute to delivering a high level of service to both customers and business partners. data & reporting: maintain crm systems and sales databases, generate regular sales reports, dashboards, and performance summaries for internal stakeholders . cross-functional coordination: liaise with finance, marketing, and...


QA ENGINEER (EST HOURS) ID35731

Job description agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. why join us if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - design and execute both automated and manual end-to-end test strategies across all layers of the testing pyramid; - validate ai model performance, including accuracy, confidence thresholds, and fallback behavior; - automate quality processes from data ingestion to extraction and classification, with a focus on speed, repeatability, and resilience; - test and validate integration points between ai components and core business logic; - support and enhance ci/cd pipelines by maintaining test infrastructure and defining quality gates, automated scripts, and synthetic data; - define and track quality metrics that matter to the business (e.g., turnaround time, confidence scores, correction rates); - stay on the cutting edge—continuously learn and apply the latest ai and qa practices to make the impossible possible for our customers. must haves - bachelor’s degree in computer science, engineering, information systems, or equivalent experience; - 3+ years of experience in qa , test engineering, or related roles with a strong grasp of qa methodologies; - solid understanding of sdlc, agile methodologies...


SENIOR BUSINESS OPERATIONS ANALYST

Remote

Who we are . . . for over two decades, cq fluency has offered a full suite of culturally relevant language solutions tailored to regulated industries such as healthcare and life sciences in over 200 languages. our game changing approach to language technology, centralization and change management as well as our expert service and inclusive culture has garnered global recognition and invaluable respect from our partners/customers. our expertise lies in harnessing the power of cultural intelligence (cq) through our team of subject matter experts, who skillfully blend meaning and feeling to foster genuine human connections. we leverage our cq with customized, best in class technologies to not only address the intricacies of cultural nuances, but to optimize productivity. with an unwavering commitment to delivering an exceptional customer experience and adhering to iso 9001 and iso 17100 certified processes, we consistently deliver the highest level of quality. cq fluency has achieved remarkable growth as one of america's fastest-growing private companies, securing a spot on the esteemed inc. 5000 list for ten years. as an mbe (minority owned business enterprise), we are on a mission to improve lives by giving people a chance to be understood and ultimately creating a more accessible, inclusive, and linguistically equitable world. who we need . . . we are looking for a senior business operations analyst who will be responsible for analyzing data, designing and implementing automated processes, and developing scalable solutions that improve both internal workflows and ...


SR BOOKKEEPER FOR MULTI-BUSINESS FINANCIAL MANAGEMENT

CDD

Are you a highly organized, detail-oriented, and numbers-savvy individual with a passion for maintaining accurate financial records? we are seeking a skilled bookkeeper to join our team and take charge of handling invoicing, journal entries, accounts payable (ap), and accounts receivable (ar) for three different businesses. as our bookkeeper, you will play a vital role in ensuring the financial health and smooth operations of our diverse ventures. responsibilities: invoicing and billing: generate and issue accurate and timely invoices to clients for services rendered across the three businesses. ensure adherence to specific billing terms and resolve any discrepancies or issues that arise. journal entries: record financial transactions, including expenses, revenues, and other pertinent financial data, into the appropriate accounting software for each business. accounts payable (ap): manage and monitor the accounts payable process, ensuring timely and accurate payment of vendors, suppliers, and other business-related expenses. reconcile supplier statements and handle inquiries related to accounts payable. accounts receivable (ar): oversee accounts receivable activities, including tracking incoming payments, following up on outstanding balances, and resolving any payment discrepancies or issues. financial reporting: generate regular financial reports, summaries, and statements to provide insights into the financial performance of each business. present this information to the relevant stakeholders. reconciliation: perform bank and credit card reconciliations to ensure the a...


ANALYST, QC DEAL REVIEW (GWO)

Requisition id: 231475 we are committed to investing in our employees and helping you continue your career at scotiagbs



purpose the role requires the incumbent to assist in the implementation of the qc program for cls operations the incumbent is responsible for reviewing the accuracy and integrity of various information including but not limited to deal set up and servicing, data, reconciliation, and record keeping aspects of the department. accountabilities • review credit agreements and loan documentation. • perform a post-review of set up of new facilities in loan iq, as well as other types of transactions that are in scope for corporate lending services • record discrepancies in deal set up/ servicing, report the observations, and track the resolution of the observations to closure. • maintain the qc database and ensure accuracy of data. • provide input to enhance the quality assurance program for the corporate loan book. • assist in preparing information required for audit and regulatory requests including collating information. • other duties and activities as may be assigned from time to time.





reporting relationships primary manager: manager - quality control direct reports: none


dimensions • supports business units in scope of cls operations • the incumbent should be able, on his/her own initiative, to resolve issues and recognize the need to involve his/her supervisor/s and/or subject matter experts when required. • be able to work in a fast-paced environment requiring the ability to manag...


ACCOUNT EXECUTIVE III

At f5, we strive to bring a better digital world to life. our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. we are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. everything we do centers around people. that means we obsess over how to make the lives of our customers, and their customers, better. and it means we prioritize a diverse f5 community where each individual can thrive. at f5, we strive to bring a better digital world to life. our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. we are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. everything we do centers around people. that means we obsess over how to make the lives of our customers, and their customers, better. and it means we prioritize a diverse f5 community where each individual can thrive. role overview: this strategic sales position requires an in-depth knowledge of how technology is used to enable business goals. it requires strategic thinking coupled with tactical execution of identified business opportunities. you will be responsible for managing all facets of the relationship with key accounts while ensuring revenue goals are being met. developing opportunities across the f5 solution portfolio while effectively selling solutions and services using technical and customer knowled...


SR NODE JS DEVELOPER

Full time Tiempo completo

Job title: nodejs developer location: remote mission perform tasks in all phases of the development cycle with little or none technical supervision. appropriately assess problematic situations to gain adequate understanding of problems involved and assume the responsibility of delivering complex tasks on time and in scope within the team’s plan. training learn technologies involved in the project coaching take a leadership role when working with peers and coach junior and semi-senior developers/analysts. assign tasks according to technical skills, potential and motivation. communications attend conference calls and exchange e-mails with clients suggest changes in client environment to achieve project objectives. frequent contact with clients on system design and fully knowledgeable of the client’s business and information flows, as well as the tools and technologies needed to meet client information requirements. understand client project domain development perform difficult coding tasks design and code complete small software modules. perform code reviews. reporting report progress of tasks to team lead report blocker situations documentation write project documentation...


CONTADOR

Part time Tiempo medio

Finance employees receive, account for, monitor, and design internal controls to safeguard sacred funds (donated confidentially in obedience to god's commandments) for the church's religious mission under the direction of senior ecclesiastical leaders. this position is an entry level professional accounting position in which the incumbent applies accounting principles in working with specialized accounting records and reports and is responsible for assisting in the day to day maintenance of a complete and accurate general ledger and in preparing basic financial reports. success is typically measured by the degree to which accuracy is demonstrated in maintaining assigned ledgers, records, accounts, etc. schedules and deadlines are expected to be met, and proficiency is demonstrated on required accounting systems. an accountant 1 performs accounting functions in a variety of different settings throughout the church. in general, incumbents in this position perform the following types of functions: initiate general ledger file maintenance so that financial statement presentations will be accurate and meaningful. reconcile accounts, review reconciliations, and make sure that all outstanding items are properly cleared. prepare special studies and reports for departments and organizations as required. prepare journal entries and other adjustments to correct errors. analyze budget requests and explain any budgetary changes resulting from increased costs or changes in programs. consolidate accounting information for use in accounting statements and summaries. review expendi...


COMPLIANCE MANAGER

Position overview: we are looking for a detail-oriented and proactive compliance manager to oversee and execute routine compliance operations. this role is critical in ensuring our ongoing communication with banks and internal teams remains consistent, transparent, and aligned with local and international regulations. the ideal candidate has strong organizational skills, is highly responsive, and can effectively follow up on open compliance items and banking matters. key responsibilities: manage day-to-day compliance operations, ensuring routine checks and reports are completed timely. maintain regular communication with partner banks to monitor ongoing compliance requirements and respond to inquiries. follow up with banks and internal departments to ensure proper documentation, updates, and adherence to aml/kyc requirements. track and report the status of ongoing compliance tasks and ensure follow-through on open action items. support the onboarding of new financial partners by coordinating required documentation and risk assessments. assist in maintaining internal compliance records and ensure they are audit-ready. collaborate with cross-functional teams, including legal, operations, and trading, to ensure compliance best practices are followed. stay updated on applicable regulations in the digital asset and financial services space and flag any changes that may impact operations. requirements: bachelor’s degree in law, finance, business, or a related field. 3+ years of experience in compliance, preferably in the financial services or crypto industry...


SUCCESS ENABLEMENT LEAD

Full time Tiempo completo

Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description as success enablement lead you will build and promote our strategies while minimizing risk and resistance within our external ecosystem. the success enablement lead will work with the change management leader to develop strategies that grow engagement and adoption and achieve greater proficiency in the changes that impact internal and external users to increase benefits realization, value creation, return on investment, and the achievement of our enterprise transformation results and outcomes. as success enablement lead you will also ensure the integration of change management activities into project plans. you will report to the director for strategic planning and operations, data, analytics and innovation. you will help lead change management and program operations for the dotcom transformation initiative. your responsibilities: you will support the dotcom program in managing enterprise ...


DATA ENGINEER SPECIALIST

Requisition id: 230574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose contributes to the overall success of the global technology services - enterprise process management & compliance’s it service management (itsm)’s governance, data analytics & reporting globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities: work closely with various stake holders like senior manager, team members, technology & business stakeholders. primary responsibility will be gathering, understanding & documenting the analytics requirements . providing analytical solutions using sap business objects, ssis , powerbi, etc.. perform quality assurance processes on deliverables to verify accuracy to specifications. perform deployment between environments in sap-bi & ssis platform . manage dev, qa, prod & dr bi environments. tech skills: 3+ hands-on experience with data modeling, and business requirements gathering/analysis. 3 + demonstrated experience and expertise in data management platforms,etl development (ssis), business intelligence and analytics systems (sap business objects platforms, sap analytics cloud) hands-on experience in ssis development. experience with data connections, data foundations, semantic layers, universes (...


SENIOR INFORMATION SECURITY ARCHITECT

Full-time Tiempo completo

Job description the information security architec t is responsible for the identification and design of solutions to protect o-i information assets. this critical position ensures that security is incorporated in the planning of projects and initiatives with an impact on information technology (it) resources. this role works with enterprise architects, it operations teams, business stakeholders, third parties and external service providers to ensure that the protection of enterprise resources comply with internal information security controls, security policies and regulatory requirements. the architect also drives the creation and regular updates of the information security strategy, vision, roadmap, project portfolio including budget and resources, conducts research of new technologies, designs solutions, and monitors compliance of these activities. principal accountabilities collaborate with other o-i architects and lead the definition of standards to support information security and regulatory compliance objectives functioning as security it architect. maintain a rolling one to three year vision (roadmap) of the enterprise information security function. provide security oversight on projects to ensure alignment with corporate policies, legal, and regulatory requirements, security guidelines, customer security requirements, and industry standards. monitor the emergence of new threats and vulnerabilities, assessing impacts to the o-i environment and identifying mitigating activities as appropriate. stay abreast of relevant technology and security trends in order to evalua...


ORGANIZATIONAL CHANGE MANAGEMENT CONSULTING & SALES LEAD

Full-Time Tiempo completo

Overview are you an organizational change management (ocm) professional with a passion for sales and helping customers? adoption, change, and services management (acsm) is a global consulting practice preparing organizations for cloud adoption by aligning people (culture), process (governance & operations), and technology. our end-to-end services reduce digital transformation risks and accelerate business outcomes by helping executives, leaders, it professionals, and end-users adapt to new ways of working and realize the benefits of cloud and innovative technologies. the ocmconsulting and sales lead is part acsm focused on consulting sales and customer delivery engagements across north and south america (canada, latam, us). your goal would be to significantly enhance sales, customer delivery engagements, and business outcomes. you will be responsible for driving business development and sales of acsm consulting services in the americas for customers who are transforming their culture, behaviors, and operations to effectively adopt and utilize microsoft technologies, thereby achieving business value and their desired outcomes. you will work closely with sales and delivery leaders and teams across all industries and areas and collaborate with the broader, global microsoft, innovative solutions to enable our customers organizationally and operationally. microsoft’s mission is to empower every person and every organization on the planet to achieve more. as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. ...


ARCHITECT - PLATFORM ENGINEERING (BOGOTA)

*we are excited to be launching in columbia and will have enhanced job postings with english and spanish in early 2025. architect – platform engineering who you'll work with at slalom, personal connection meets global scale. our vision is to enable a world in which everyone loves their work and life. we help organizations of all kinds redefine what’s possible, give shape to the future—and get there. within slalom, our build capability helps customers maximize the value of the software they create. we do this by… being fast, effective, high-quality, and consistent evolving our software development lifecycle by blending cutting-edge ai tooling with outcome-focused strategic thinking delivering end-to-end to our customers at any scale and at any point in their journey. you will be a architect to join our americas team in the platform engineering (pe) discipline. our pe engineers build the secure automation capabilities that enable our application and data engineers to unveil their products to the world. our goal is to create the platform to make a product smart, secure, and fast, while minimizing toil. what you’ll do in pe, an architect provides automation and devops expertise in the form of hands-on technical leadership on multi-functional project teams. your role is to supercharge a team’s output through applying your experience in creating scalable, resilient, and automated solutions. specifically, you will: act as a hands-on, technical lead for a development pod of engineers on multi-functional teams, creating purpose-built software products for our clients. work directly ...


RISK MANAGEMENT ASSOCIATE

Permanent, full-time Tiempo completo

Overview connecting clients to markets – and talent to opportunity with 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. as a fortune 100, nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, stonex group is made up of four business segments that offer endless potential for progression and growth. with boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, otc products, commodity finance and more. position purpose: this role serves as a crucial bridge between market intelligence and actionable portfolio strategies. it is designed to guide clients across sectors in understanding macroeconomic conditions and managing currency risk to enhance financial performance. responsibilities primary duties will include: offering services to existing clients and increasing the portfolio of new clients. execute visit plans and provide support to clients. help clients from all market sectors understand exchange rate issues to drive better decisions and improve results. develop and implement tools for economic, market,...


COLLECTIONS SR. ANALYST

Full time Tiempo completo

Job title collections sr. analyst job title: collections sr. analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions with account...


CALL CENTER AGENT (FULL TIME)

fully Tiempo completo

Adaptive teams is proud to be part of a group of companies founded by nate ginsburg, built with a two-fold mission: to discover and empower amazing talent while building strong, connected communities all around the world. this vision drives everything we do, from the way we recruit to how we encourage collaboration across global teams. it’s not just about finding the right people for the job; it’s about creating meaningful work that contributes to something bigger. when you join adaptive teams, you’re stepping into a network that believes in the power of talent and community. we seek out individuals who are passionate, skilled, and ready to contribute to a larger purpose. our projects allow you to showcase your abilities while making real connections across industries and geographies. working with us means being part of a company that is committed to your growth and building thriving communities worldwide. if you’re looking to advance your career in an environment that values innovation and collaboration, adaptive teams is where you can truly flourish. join a passionate remote team that values customer care! as a call center agent, you’ll support customers, solve challenges, and make a difference—all from the comfort of home. about the company: this is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. they focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options. location: la...


SALESFORCE ADMINISTRATOR (ARGENTINA & COLOMBIA)

fully

Ba global talent connects professionals across the americas with meaningful opportunities at u.s. companies. we specialize in remote recruitment, hr operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. at ba, you're never just a placement, you're part of a team that values growth, autonomy, and impact. ba global talent is looking for a qualified professional to join a dynamic team as a salesforce administrator in argentina and colombia . the ideal candidate will be the sole owner of the salesforce infrastructure, responsible for end-to-end project management, qa, scoping, and discovery. they will also ensure effective cross-functional communication to deliver scalable, business-aligned solutions, and must be fluent in english. you would be joining a fantastic group of people who not only demonstrate their belief in ba and its mission but also deliver fantastic results. if you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line. responsibilities: create and maintain fields, views, reports, dashboards, and other essential objects and functions within the system to support accurate data visualization and user accessibility. develop new reporting capabilities to meet evolving business needs, while also responding promptly to ad hoc reporting requests as needed. design, implement, and manage user roles, profiles, and hierarchies to ensure clear permissions ...


CYBERSECURITY ANALYST

Id de la solicitud: 225504 programa de referido de empleados – probable pago: $200,000.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech.

position: cybersecurity analyst , security platforms engineering - onboarding and delivery purpose contributes to the overall success of the onboarding and delivery team in the security platforms engineering department in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. · work collaboratively within a team of security professionals and across the organization in matters of security, logging, and custody of security events and troubleshooting. · respond to incidents; resolve, triage, or escalate as appropriate to meet and exceed sla metrics. · support and maintain key production systems, ensuring 7/24 availability. · document and keeping comprehensive records of log sources, configurations, analysis procedures, troubleshooting and incident reports. · provide input to management reporting including executive summaries, condition status reporting, statistics, and action item tracking. · knowledge of various operating systems such as (linux, windows, aix, as400 and so on) · familiarity w...


CUSTOMER SERVICE AGENT - MERCHANT TEAM | (WES509)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. we are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. binance offerings range from trading and finance to education, research, payments, institutional services, web3 features, and more. we leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. responsibilities: - as the frontline of the p2p market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls - independently provide accurate information to resolve problems/issues that arise - continuously educate one’s self with up-to-date and relevant information to support the customer service operations - you will escalate issues to your team leader, managers, and other departments as required - adhere to the quality assurance standards set - adhere to and comply with the schedule set by the team leader - assist in the preparation of other processes as and when assigned/required by the team leader - display good team working attitude and behavior within the team and other departments in the company requirements: - 2-3 years experience in frontline customer support, preferably in the financial or service industry - have t...


SALESFORCE SOLUTION ARCHITECT (REMOTE - COLOMBIA) (UY330)

This position is posted by jobgether on behalf of neuraflash. we are currently looking for a salesforce solution architect in colombia. in this role, you will lead the design and delivery of innovative salesforce solutions that transform customer engagement and streamline operations. you will partner with clients to understand their business processes, translate requirements into best-practice salesforce designs, and oversee projects from concept to launch. working in a collaborative, fast-paced environment, you will configure solutions, guide technical teams, and ensure seamless integration with other systems. this is an opportunity to work on enterprise-level projects, collaborate with ai specialists, and make a significant impact on how businesses leverage salesforce to achieve measurable results. accountabilities in this role, you will be responsible for: - leading business process reviews to identify requirements and design tailored salesforce solutions. - configuring salesforce service cloud and related products using best practices and minimal custom code. - documenting technical requirements and working with delivery teams to ensure accurate implementation. - driving best-practice ux design into all solution deliveries. - overseeing the full lifecycle of salesforce projects, ensuring quality, timelines, and client satisfaction. - managing customer communications, end-user training, and project documentation. - partnering with ai teams to create innovative, integrated solutions. - leading strategy discussions with contact center and customer service le...


CUSTOMER SERVICE AGENT - MERCHANT TEAM | [M-622]

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. we are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. binance offerings range from trading and finance to education, research, payments, institutional services, web3 features, and more. we leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. responsibilities: - as the frontline of the p2p market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls - independently provide accurate information to resolve problems/issues that arise - continuously educate one’s self with up-to-date and relevant information to support the customer service operations - you will escalate issues to your team leader, managers, and other departments as required - adhere to the quality assurance standards set - adhere to and comply with the schedule set by the team leader - assist in the preparation of other processes as and when assigned/required by the team leader - display good team working attitude and behavior within the team and other departments in the company requirements: - 2-3 years experience in frontline customer support, preferably in the financial or service industry - have t...


[B825] - CUSTOMER SERVICE AGENT - MERCHANT TEAM

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. we are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. binance offerings range from trading and finance to education, research, payments, institutional services, web3 features, and more. we leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. responsibilities: - as the frontline of the p2p market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls - independently provide accurate information to resolve problems/issues that arise - continuously educate one’s self with up-to-date and relevant information to support the customer service operations - you will escalate issues to your team leader, managers, and other departments as required - adhere to the quality assurance standards set - adhere to and comply with the schedule set by the team leader - assist in the preparation of other processes as and when assigned/required by the team leader - display good team working attitude and behavior within the team and other departments in the company requirements: - 2-3 years experience in frontline customer support, preferably in the financial or service industry - have t...


RAU-075 CUSTOMER SERVICE AGENT - MERCHANT TEAM

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. we are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. binance offerings range from trading and finance to education, research, payments, institutional services, web3 features, and more. we leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. responsibilities: - as the frontline of the p2p market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls - independently provide accurate information to resolve problems/issues that arise - continuously educate one’s self with up-to-date and relevant information to support the customer service operations - you will escalate issues to your team leader, managers, and other departments as required - adhere to the quality assurance standards set - adhere to and comply with the schedule set by the team leader - assist in the preparation of other processes as and when assigned/required by the team leader - display good team working attitude and behavior within the team and other departments in the company requirements: - 2-3 years experience in frontline customer support, preferably in the financial or service industry - have t...


FINANCE BUSINESS PARTNER SENIOR

Join to apply for the finance business partner senior role at dlocal 2 days ago be among the first 25 applicants join to apply for the finance business partner senior role at dlocal get ai-powered advice on this job and more exclusive features. why s...


PARTNERSHIP CHANNEL - BUSINESS DEVELOPMENT ASSOCIATE - ENGLISH SPEAKER - LATAM

Business development associate. partnerships channel. fluent english speaker full-time, remote, est timezone working hours about us: at the global talent co. we provide opportunities to work with leading innovative technology companies worldwide, off...


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