Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logist...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups t...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: - exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. - proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. - strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. - strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. - ability to build and nurture client relationships while proactively identifying growth opportunities. experience: 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. your role manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaborat...
At tecton , we solve the complex data problems in production machine learning. tecton’s feature platform makes it simple to activate data for smarter models and predictions, abstracting away the complex engineering to speed up innovation. tecton’s founders developed the firstfeature store when they created uber’s michelangelo ml platform, and we’re now bringing those same capabilities to every organization in the world. tecton is funded by sequoia capital, andreessen horowitz, and kleiner perkins, along with strategic investments from snowflake and databricks. we have a fast-growing team that’s distributed around the world, with offices in san francisco and new york city. our team has years of experience building and operating business-critical machine learning systems at leading tech companies like uber, google, meta, airbnb, lyft, and twitter. as a technical support engineer at tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for tecton's machine learning operations (mlops) platform. your role involves swiftly resolving client issues through deep product knowledge, technical proficiency, and clear communication, while also proactively monitoring platform performance and collaborating on enhancements. furthermore, you will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer experiences and solidifying tecton's leadership in mlops solutions. responsibilities as a technical support engineer at tecton, you're instrumental in ensurin...
Hi there! we are south and our client is looking for a solutions engineer – robotics! note to applicants - eligibility: this position is open to candidates residing in latin america. - application language: please submit your cv in english. applications submitted in other languages will not be considered. - professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. we are seeking a highly technical and customer-focused solutions engineer with a strong background in robotics, autonomy, or industrial automation. this is a pivotal role that sits at the intersection of our sales, product, and engineering teams, directly contributing to our revenue growth by providing deep technical expertise during the mid-to-late stages of the sales cycle. you will be instrumental in translating complex technical capabilities into tangible business value for our prospects, designing tailored solutions, and building the trust necessary to drive adoption of our groundbreaking physical ai models. what you'll do - technical sales expertise: serve as the primary technical subject matter expert (sme) during customer engagements from the mid-funnel onwards. - custom solutioning & presentation: collaborate with account executives to understand prospect requirements deeply and craft compelling, customized technical presentations, demos, and solution proposals that highlight the unique value proposition of foundation models. th...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. this position will be hybrid located in bogotá. responsibilities may include the following and other duties may be assigned: - evaluate the economic impact of the use of products and therapies by physicians, hospitals, and ambulatory surgery centers - develop hospital marketing programs related to coverage, coding, and reimbursement - create tool-based programs to resolve or reduce economic barriers to the use of products and therapies across all sites of care - conduct financial audits, benchmarking, and presentations for hospital and physician clients - provide training and educational programs to the sales force, physicians, home care agencies, ambulatory surgery centers, case managers, and financial and billing employees in clinics and hospitals - work closely with the reimbursement strategy team to implement policy and payment changes with the field sales force and clients through education and services - work with customer accounts to develop promotional campaigns that suppor...
An exciting opportunity has opened up for a head of finance to join a rapidly scaling fintech innovator in the payment orchestration space. with four years of successful transaction processing and ambitious plans to expand across the usa and european markets, this is a high-impact leadership role at a pivotal stage of growth. the company’s platform empowers businesses with global card processing and alternative payment methods, smart routing, fraud prevention, and real-time dashboards—all via a single api. if you're passionate about driving financial strategy in a dynamic fintech environment, we’d love to connect with you. your role: as head of finance, you will lead the global financial strategy, operations, and compliance for a high-growth fintech organization. you’ll work closely with the ceo and executive team to scale operations, ensure financial health, and enable long-term success. key responsibilities: strategic financial leadership develop and execute a financial strategy aligned with expansion goals in the u.s. and europe serve as a trusted advisor to the ceo and executive team on financial performance and risk oversee audits, tax strategy, and ensure full regulatory compliance across regions financial planning & analysis lead forecasting, budgeting, and performance analysis across revenue streams monitor and optimize financial kpis, including processing costs and customer profitability identify cost-saving opportunities while supporting continued growth compliance & risk management ensure adherence to relevant regulations: psd2, pci dss, dora, sox, ...
Senior full-stack engineer (c#/react) - software (latam) join to apply for the senior full-stack engineer (c#/react) - software (latam) role at truelogic software senior full-stack engineer (c#/react) - software (latam) 16 hours ago be among the first 25 applicants join to apply for the senior full-stack engineer (c#/react) - software (latam) role at truelogic software about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that ...
At neuraflash, we are pioneering the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions to revolutionize workflows, elevate customer experiences, and deliver tangible results. our team is passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. we are proud to be creating the future of generative ai and ai agents. neuraflash has earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. join our team and help shape the next wave of ai-powered transformation. you will collaborate with trailblazing experts who are passionate about innovation and leveraging technologies like agentforce to create exceptional customer outcomes. as a key member of our team, you will have the opportunity to drive innovation, provide executive-level business consulting, and work hand-in-hand with our sales team on consulting and pre-sales activities. your work will drive innovation at scale, and you will be part of a team that is dedicated to making a positive impact on clients. requirements - 8+ years of experience in implementing and overseeing the quality of deliverables, with a focus on exceptional performance across customer engagements - prior experience as a solution architect, with a demonstrated ability to speak to the delivery approach and considerations for different sizes and scales of projects and clients - 5...
At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary are you passionate about creating meaningful connections? well, we are, too. in fact, we are committed to finding new ways to help people connect with what’s important to them. it starts with the connections we create with each other. those relationships fuel the innovative tools we build for our partners and customers. broadvoice is looking for an experienced service coordinator to join our growing team. in this role, you will work independently to manage the design and implementation of customers applications from assigned sales orders. you will be vital for the successful implementation of new and existing customer services as the single point of contact, from contract execution to fulfillment of s...
Hi there! we are south and our client is looking for a solutions engineer – robotics! note to applicants - eligibility: this position is open to candidates residing in latin america. - application language: please submit your cv in english. applications submitted in other languages will not be considered. - professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. we are seeking a highly technical and customer-focused solutions engineer with a strong background in robotics, autonomy, or industrial automation. this is a pivotal role that sits at the intersection of our sales, product, and engineering teams, directly contributing to our revenue growth by providing deep technical expertise during the mid-to-late stages of the sales cycle. you will be instrumental in translating complex technical capabilities into tangible business value for our prospects, designing tailored solutions, and building the trust necessary to drive adoption of our groundbreaking physical ai models. what you'll do - technical sales expertise: serve as the primary technical subject matter expert (sme) during customer engagements from the mid-funnel onwards. - custom solutioning & presentation: collaborate with account executives to understand prospect requirements deeply and craft compelling, customized technical presentations, demos, and solution proposals that highlight the unique value proposition of foundation models. t...
Salesforce experience architect, ai and agentforce (solution architect) remote - colombia why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an experience architect...
Join to apply for the senior sales operations analyst role at deel 2 days ago be among the first 25 applicants join to apply for the senior sales operations analyst role at deel get ai-powered advice on this job and more exclusive features. who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a serv...
Join to apply for the onboarding compliance lead - latam role at dlocal join to apply for the onboarding compliance lead - latam role at dlocal get ai-powered advice on this job and more exclusive features. why should you join dlocal? dlocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. as both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. by joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. being a part of dlocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. we are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. what's the opportunity? the onboarding compliance lead - latam is responsible for owning and continuously improving the customer onboarding compliance function, ensuring all new clients/customers are vetted and approved in accordance with internal policy, regulatory requirements (e.g., aml/kyc/sanctions), and risk appetite. this role bridges compliance operations and technology to deliver scalable, efficient onboarding while minimizing financial crime, regulatory, ...
Press tab to move to skip to content link select how often (in days) to receive an alert: thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global technology enterprise platform (gtep) strategic portfolio office – resource management team globally by supporting the senior manager, resource management on all resourcing activities for projects and initiatives across the gtep group, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. major responsibilities include providing support in the hiring of ftes and contractors, including intake and system access for resources, reviewing and execution of contractor engagements, and support for hiring managers during the recruitment and onboarding process. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - manage contract inquiries, intake, validation and execution through the ariba (contract management system) and fieldglass tools. - maintain expert understanding of system fu...
Company overview voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solution to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. job purpose and role we are seeking a dynamic and results-oriented sales operations manager to be a hands-on sales person and help lead our sales team. an ideal candidate is passionate about healthcare technology and is driven to exceed sales targets while delivering exceptional client experiences. job duties and responsibilities - execute and oversee end to end sales process to position wrs health capabilities using a consultative/solution selling approach - foster strong relationships with key stakeholders and decision-makers at prospective clients, understanding their business challenges and objectives. - develop innovative strategies to improve customer experience and lead conversion, utilizing insights from hubspot crm data and customer feedback. - monitor sales performance, track kpis, and analyze sales data in hubspot to identify trends and opportunities for improvement. - track sales-related discussions and next steps with prospective customers - maintain accurate data entry and track all sales activities within hubspot crm. - assist with the setup and optimization of automated workflows within hubspot. - prepare regular reports and presentations for senior management, outlining sales achievements, challenges, market trends, and reco...
Ssr-m team lead, self-service recruiting amazon strives to be earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. we are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. we are focused on growing and developing a smart assortment of brands, with the best possible shopping experience for our customers. amazon is looking for an experienced and driven marketplace team lead to be part of the team recruiting sellers in the new amazon marketplace in brazil. the team lead will be responsible for initiating and developing strong relationships with medium and large sellers and manufacturers. the objective is to prospect, qualify and close high potential sellers and manufacturers that deliver key and competitive selection, pricing, and availability. in addition to recruiting key sellers, the successful candidate will help them launch on amazon's marketplace by ensuring that they master catalogue, pricing and other tools. the team lead will also be responsible for driving projects and setting processes within their team and will be the key advocate for his/her category - building a world-class discovery and purchase experience for customers, expanding selection, and helping to define, shape and execute long-term strategic initiatives. they will work with various stakeholders and teams across the amazon organization both locally and internationally. responsibilities include: 1. setting selection strategy and managing seller recruitment teams. 2. effect...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we look for leaders who have a clear vision of where medtronic is going and how to get there. bold, inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers. as a customer service supervisor, you will lead team members providing tactical and technical support, adjusting and recommend enhancements in systems and day-to-day department processes. this position is based in bogotá, working in a hybrid model. responsibilities may include the following and other duties may be assigned. - represent company to both external and internal customers, answer product-related questions, traces lost shipments - interpret and clarify customer orders for the shipping department, takes orders or registrations, and connect customers to appropriate support - manage web-based ordering or registrations, collaborate with management on customer credits, returns goods for credit, address quality assurance complaints, and handle price discrepancies on mail orders - approve stock allocation for items in short supply, as well as special price quotations, bids, pricing allowances, deductions and adjustments - oversee inventory management at customer facilities using edi (electronic data interchange), forecasting, replenishment and inventory systems, focus on add...
Senior manager, employee technology service desk join or sign in to find your next job join to apply for the senior manager, employee technology service desk role at scotiabank senior manager, employee technology service desk 2 days ago be among the first 25 applicants join to apply for the senior manager, employee technology service desk role at scotiabank requisition id: 228780 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose lead and evolve the global employee technology service desk team to deliver a world-class digital support experience. this role is accountable for driving operational excellence through the effective execution of day-to-day service desk functions, while also fostering a high-performance culture, and encouraging innovation through technology, automation, and strategic partnerships. the senior manager will champion continuous improvement, employee development, and cross-functional collaboration to ensure scalable, efficient, and customer-centric service delivery. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - operational excellence: oversee the day-to-day operations of the global employee technology service desk, ensuring timely and effective resolution of incidents and servic...
Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as an iot building systems engineer, you will play a critical role in maintaining excellent customer satisfaction by ensuring the integrity of data collection by minimizing hardware downtime. your expertise in hardware troubleshooting and network programming will ensure seamless server communication and functionality of our deployed iot electrical, gas, and water meters, sensors, and networking devices. this role demands a proactive approach to maintaining our high standards of data accuracy and reliability as well as outstanding attention to the customer experience. responsibilities ticket management and issue resolution - close out hardware-related maintenance tickets using a ticketing software solution (e.g., zendesk or zoho desk) - identify, troubleshoot, and resolve hardware issues flagged by our software or reported by customers and key stakeholders - maintain accurate documentation for ticket re...
Founded by changpeng zhao (cz) in 2017, binance is currently the largest cryptocurrency exchange in terms of daily volume. binance is the core global exchange. however, binance operates separate exchanges in some countries such as the us, uk, singapore, and turkey due to regulatory reasons. since binance has global operations, the exchange does a lot of hiring on a regular basis. being a market leader, binance jobs also come with significant perks. most of the jobs are remote, with flexible working hours. binance also offers health insurance, the option to be paid in crypto, and programs to develop your skills. if you're looking for binance us jobs , a wide range of them are also available most of the time. on average, the binance interview process lasts 2-4 weeks with 4 steps: application review, interview, offer, and finally onboarding. binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. our mission is to accelerate cryptocurrency adoption and increase the freedom of money. if you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then binance is the place for you. responsibilities: - assist the leadership in leading expansion plans for the market and shape the plan for launching new services while ensuring strong coordination with government relations, marketing and tech teams along the way - work with relevant business owners and country general managers to ensure world-class...
At affinipay, we're continuously tackling exciting and interesting problems to define the direction of the financial technology industry and transform the way professionals get paid! our drive to become leaders in fintech has fostered our fast-moving, growth-focused culture. we've assembled teams of highly collaborative problem solvers who are passionate about both personal and company growth. we are eager to create, work together, and do whatever it takes to get the job done. we also know that our people are our greatest asset and responsible for our ultimate success. as such, we invest in our team-members' growth and development, recognize accomplishments, and celebrate successes together. we're building a winning team, and we need more creative, collaborative, and fun-loving people to help us get the job done! as the business operations specialist, you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth. you are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made. you are a natural leader who is looking for an organization they can dive into head first, taking the initiative to make an impact wherever they can! what you'll do - identify, drive, and execute process improvements to drive revenue and sales productivity. - champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact. - desi...
Thank you for considering it concepts dba kentro, where innovation drives opportunity and collaboration leads to success. our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. our transition to kentro in 2025 reflects a rich legacy built upon the foundation of it concepts. rather than leaving itc behind, we confidently embrace a future centered around the core of more . by joining our supportive community, you will find that kentro is dedicated to your personal and professional development. together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. kentro is hiring an experienced customer service engineer (system administrator) to support our va-esom- end point support and operations monitoring contract across the united states. the va is responsible for providing comprehensive onsite and remote support to it customers across all va administrations and special program offices, including direct support of over 340,000 va employees and thousands of contractors who use government-furnished it equipment and infrastructure. the va provides support staff across 100+ conus and oconus locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where va offices or facilities may be located and require onsite services. a customer service engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to mee...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world’s largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator , you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator ...
We are bring it! we are a young, dynamic, and fast-growing professional services company driving digital transformation for our clients around the world. from bringing products to market to boosting productivity through the right technology and processes, the work we do is improving the way people work. to achieve this, we’re building a global, diverse team capable of tackling some of the most complex challenges of our time. we call this unique approach “360 success.” we are recognized as one of the fastest-growing and most successful companies on the inc5000 ranking in the united states, and we’re opening new offices around the world to continue growing, exploring, and diversifying. with more than 10 recognitions from our partners, we continue to strengthen our leadership in the markets where we operate. why you’ll excel in this role - high-impact career: sell cutting-edge, customized erp solutions that transform how businesses operate—and see the results of your efforts in real time. - autonomy & growth: drive your own territory strategy, own big-ticket deals end-to-end, and scale your career as our business—and your network—expands. - collaborative environment: partner with top-tier solutions consultants and operations teams to deliver seamless demos and implementations. location requirement: this position is open exclusively to candidates residing in mexico or colombia . what you’ll do - hunt & harvest leads: - leverage your existing erp contacts, attend key industry events, and forge new alliances to build a robust pipeline. - qualify opportunities sw...
Principal, full stack software engineer (l5) remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next principal software engineer in the efficiency engineering team in services operations. about the job this position is needed to reinvent how we operate at twilio with ai and software automations for customer support, operations and sales teams. the principal software engineer position will serve as a key technical leader in our efficiency engineering group. this position will directly influence the architecture, design, development and deployment of our full-stack applications. this role requires an engineering product mindset to deliver well-architected solutions that drive business outcomes and meet the needs of our customers - improving operational efficiency, driving sales revenue, and delivering beautiful product experiences. joining this high-performing, bar-raising team offers the opportunity to wor...
On behalf of tipalti , sd solutions is looking for a talented technical support engineer to step onto a fintech unicorn rocketship! as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. responsibilities: - take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. - lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. - provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. - diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. - work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. - identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and ...
Please submit your cv in english ★ project coordinator location: bogotá, colombia position: full-time, on-site job overview we are seeking experienced individuals to manage day-to-day operations and ensure the success of client projects. you'll assis...
Build and promote strong relationships with colleagues, designing customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of lo...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo