We are inviting an ambitious b2b sales representative to join our growing south america sales team in bogotá-colombia. in this position, you will belong to networks sales team, and focus on selling networking products, such as but not limited to indu...
Glowtouch, a unifycx company, is growing and looking for angular javascript developers to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? as an angular javascript ...
Multinacional en el sector financiero dedicada a los procesos de servicio al cliente, preocupados por fortalecer las habilidades de nuestros colaboradores. ¿qué necesitas para aplicar? - buena actitud para atender a tus clientes, ganas de aprender, crecer y ganar más dinero dentro de la compañía con disciplina....
** important ** watch this quick loom video on how to get hired: https://www.loom.com/share/345... c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. " please submit your resume and audio recording in english" job id : vr800 job description: we are a virtual receptionist company based in the united states looking for skilled and professional virtual receptionists to effectively handle inbound calls, answer inquiries, and book appointments for our clients in the home services industry. our clients include cleaning companies, electricians, plumbers, landscapers, and more. as a virtual receptionist, you will represent our clients as if you were part of their in-office team. you will greet callers warmly, answer questions based on our client's guidelines, and schedule appointments using their crm or scheduling platforms. training will be provided to ensure you can confidently and accurately handle customer inquiries. during calls, you will take detailed call summary notes, capturing the customer's contact information, reason for inquiry, and any other relevant details. after each call, you will promptly send these summaries to our clients, ensuring accuracy and professionalism. key responsibilities: answer inbound calls with professionalism and a friendly tone. follow client-provided scripts and standard greetings. provide accurate responses to customer inquiries. schedule appointments using client crms and scheduling platforms. take detailed call summary notes while on the ca...
Institución reconocida en el sector educativo, se encuentra en la búsqueda de un profesional para el cargo analista de calidad comercial. buscamos a una persona con mínimo 2 años de experiencia en contact center, comercial o cargos afines, que comparta nuestra pasión por la educación y el desarrollo de futuros profesionales. funciones principales: 1. evaluar las interacciones a través de todos los canales de atención dispuestos por la universidad para la atención y comercialización de los programas a aspirantes y estudiantes de la ibero. 2. realizar análisis e identificar oportunidades de mejora en la gestión de los asesores y a nivel de procesos. 3. contribuir y trabajar de manera conjunta con el área de formación y operaciones en el diseño e implementación de planes de acción que permitan cumplir los objetivos 4. garantizar el cumplimiento de los procesos y procedimientos administrativos establecidos y en el reglamento interno de trabajo. 5. realizar el seguimiento al cumplimiento de los indicadores establecidos para el equipo de asesores comerciales y de servicio. 6. realizar todas las actividades inherentes a su cargo solicitadas por el jefe inmediato o por el área. importante conocer de la norma iso 9001 salario: 1.900.000 + comisiones horario: lunes a sábado horarios rotativos contrato: fijo 4 meses posterior indefinido profesional con minimo 2 años de experiencia en el sector comercial preferiblemente en call center...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect responsible and accountable for the collection of past due invoices and monitoring of assigned customer accounts to maintain past due and credit risk at a minimum in a gbs environment. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. focus activities on being customer-minded, while achieving corporate dso goals and minimizing bad debt exposure how you'll create impact responsible to monitor assigned customer accounts and tightly follow-up on past due accounts. daily contact with customers by phone or e-mail to collect past due amounts. collaborate with offshore bpo team around collections and cash applicaitons research and resolve queries, dispute...
Descripción del empleo es responsable de acceder a los mercados b2c y concretar las relaciones comerciales con el fin de incrementar los ingresos de la compañía y cumplir con sus metas de venta a través del contact center. buscar las oportunidades comerciales en el mercado para ofrecer los servicios del portafolio del sector y todos los negocios de la compañía. asegurar el cumplimiento de los indicadores de gestión comercial. controlar el proceso de ventas de forma organizada, manteniendo la información actualizada de los clientes del estado en que se encuentra cada una de las oportunidades en el crm y en los sistemas de gestión de cada uno de los procesos asociados a la venta. requisitos formación académica: técnico, tecnólogo o profesional universitario en carreras afines al sector en el que se van a desempeñar. experiencia: 2 años de experiencia en ventas telefónicas de intangibles y/o tangibles. experiencia deseable en servicio al cliente en call center mínimo 1 año. información adicional beneficios de la compañía + variable por comisiones según cumplimiento ( comisiones por cumplimiento de metas y por sobrecumplimiento) y de acuerdo a política comercial. horario: lunes a viernes 7:30 am a 5:30 pm y sábados medio día. tipo de contrato: indefinido...
Beneficiototal sas. requiere asesores de ventas de call center. perfil: bachilleres, técnicos,tecnólogos y profesionales con o sin experiencia en operaciones de call center y /o ventas. objetivo del cargo: venta de tarjetas de crédito de banco santander méxico, por medio de contact center. horario: lunes a viernes de 9:00 a.m. a 7:00 p.m. y sábados 9:00 a.m. a 12:00 p.m. número de vacantes: 10 ciudad: bogotá, suba plazo máximo para aplicar: 28/02/2017...
Allus global bpo center compañía que proveer soluciones de contact center y bpo en convenio con el sena invita a las personas interesadas en estudiar el programa: “ técnico en competencias de contact center ”. requisitos: – hombres y mujeres. – deben tener entre 17 y 35 años. – no haber tenido contrato de aprendizaje. – no haber realizado estudios, técnicos, tecnológicos o profesionales en el sena o en otra institución educativa. – ser bachiller. – contar con la disponibilidad completa para estudiar durante 6 meses. las personas seleccionadas recibirán patrocinio correspondientes al 50% del smlv durante la etapa de aprendizaje con la posibilidad de vincularse y poner en práctica lo aprendido en una de las operaciones de allus. donde contara con todas las garantías expuestas por la ley y se le reconocerá el 100% de smlv. ciudad: bogotá fecha límite para aplicar: 15 de septiembre de 2016...
What you’ll do : position title: cloud renewal executive – sap next gen location: bogota, colombia duration: temporary role up to 2 years in this role, you’ll: the cloud renewal executive (cre) has overall responsibility for the daily management of assigned cloud renewals customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. the focus of this position is to maximize the value that customers and sap receive through cloud renewals and use of the customers deployed cloud software. the cre is expected to serve as the primary point of contact for the customer during renewal negotiations and to maintain customer satisfaction throughout the renewals process. the cre is responsible for delivering end-to-end renewal execution through partnership with customer engagement executives and account team, driving toward and ensuring mutually beneficial and successful outcomes. this role is responsible for interfacing with customers on sap’s behalf to negotiate commercial terms and drive incremental revenue. the cre will primarily interact with customers via telephone. develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth. increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract. maintain a close working relationship with other regional business teams such as customer success partners (csps), account executives (aes), global account dire...
Somos la única plataforma de reclutamiento especializada en el área comercial.selecciona tu país méxico colombia supervisor contact center credinomina cali, valle del cauca $1,5 a $2 millones responsabilidades manejo del personal reportes estadisticas indicadores supervision cumplir las metas competencias comunicacion asertiva comercial lider comercial reatroalimentaciones manejo del personal empatia capacidad de delegar liderazgo contrato término indefinido días y horario lunes a sábado de: 08:00 am a 05:00 am sobre la empresa empresa valle caucana, prestamos servicios financieros y contamos con 10 años en el mercado. es una empresa solida que muchos años de experiencia y le brindamos la oportunidad a las personas con estudios o sin estudios cursados....
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! we are seeking a senior team lead to build and lead our business automation hub in colombia. this is a high-impact leadership role responsible for scaling automation capabilities across the organization and shaping the future of how we automate processes globally. you will lead a growing team of automation engineers, rpa developers, and solution architects, collaborating with senior stakeholders across business units, it, and operations to deliver transformative, data-driven automation strategies. responsiblitie · build, lead, and scale a high-performing business automation team in colombia. · own the automation roadmap for global...
Multinacional en el sector financiero dedicada a los procesos de servicio al cliente, preocupados por fortalecer las habilidades de nuestros colaboradores. ¿qué necesitas para aplicar? - buena actitud para atender a tus clientes, ganas de aprender, crecer y ganar más dinero dentro de la compañía con disciplina....
Descripción buscamos un profesional altamente calificado para liderar la transformación de servicios de atención al cliente mediante la implementación de soluciones de contact center en la nube, específicamente con la plataforma genesys cloud . esta persona será responsable de la planificación, ejecución y entrega exitosa de proyectos de transformación tecnológica, asegurando la alineación con los objetivos estratégicos del negocio y la mejora de la experiencia del cliente. liderar la implementación de genesys cloud como plataforma de contact center en la nube. gestionar el ciclo completo del proyecto: planificación, ejecución, monitoreo, control y cierre. coordinar equipos multidisciplinarios (ti, operaciones, experiencia del cliente, proveedores). identificar y gestionar riesgos, problemas y dependencias del proyecto. asegurar la adopción del cambio organizacional y la capacitación de los usuarios finales. supervisar la integración de genesys cloud con sistemas existentes (crm, erp, etc.). garantizar el cumplimiento de los kpis del proyecto (tiempo, costo, calidad, satisfacción del cliente). actuar como punto de contacto principal entre stakeholders internos y externos. perfil buscado (h/m) título universitario en ingeniería, sistemas, telecomunicaciones, administración o afines. experiencia comprobada (5+ años) liderando proyectos de transformación digital o tecnológica. conocimiento profundo de plataformas de contact center, especialmente genesys cloud cx . certificaciones en gestión de proyectos (pmp, scrum master, prince2) son altamente valoradas. habilidades de lider...
Consorcio proyección capital requiere profesional pqr. perfil: profesional en ingeniería industrial o administración de empresas y/o economía. experiencia específica: el profesional del proyecto debe contar con experiencia especifica de mínimo dos años en atención al cliente (pqr, atención personalizada, contact center, portal web) dentro de una empresa de servicios públicos deseable empresa de servicios de aseo. objetivo del cargo: interventoría de los contratos de concesión, de los componentes del servicio domiciliario de aseo. no. de vacantes: 2 ciudad de ejecución: bogotá d.c. plazo máximo para aplicar: 23 de julio de 2018 información de contacto: adjuntar hoja de vida actualizada con soportes indicar en el asunto del correo: profesional pqr al correo: teléfono de contacto: 3102383282 para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en: comparta la información utilizando los botones de las redes sociales....
Resumen sales associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a sales associate? respond to all customer inquiries. you will have to contact potential and existing clients to offer the company products and services with different rates and benefits, and close the sale providing the client with accurate information regarding the new plan or service. provide excellent customer service by being a good listener work with confidential customer information, while treating it sensitively aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an empathetic, responsible, and proactive person a good listener someone who likes to help others and has an advanced english, portuguese, and spanish level. enjoy: weekends off salary cop $3.025.000 42h per week performance bonuses growth opportunities experience is not required. paid training long-term contract. career development programs coworkers fund volunteering programs connect with other cultures and be part of the world's largest interactions team....
Lisbonne ce que vous attendez vous vous imaginez travailler dans un environnement en constante évolution, avec des standard de qualité très élevés ? vous parlez couramment le français ? venez vous joindre à une équipe multiculturelle et orientée objectif. devenez support client pour les services financiers! teleperformance portugal, leader des services numériques aux entreprises, recrute des candidats ambitieux et possédant de bonnes qualités communicatives. vous avez la volonté de construire une carrière solide dans l'une des meilleures entreprises du portugal. vous intégrerez l'équipe qui fournit le support, avec la technologie multicanal la plus avancée. vous travaillerez pour les services financiers de l'une des institutions les plus prestigieuses du secteur bancaire. Êtes-vous prêt pour une nouvelle aventure ? postulez ! qui que vous soyez, quoi que vous fassiez, apportez votre ambition, vos idées, votre énergie et votre détermination. venez conduire notre entreprise vers le future. nous recherchons des personnes ambitieuses, motivées et orientées résultat, prêtes à embrasser un monde de possibilités. notre client présent dans le monde entier, notre client est l'une des institutions les plus prestigieuses du secteur bancaire, avec un historique impeccable de bonnes relations avec la clientèle et une vaste expérience sur le marché. cette organisation travaille vigoureusement pour fournir aux consommateurs, aux entreprises, aux gouvernements et aux institutions une large gamme de services et de produits financiers. avantages · lieu de travail – lisbonne – l'une des meill...
Job description lead the way in smarter hr and retirement services join a role where hr expertise meets retirement plan mastery. this global career opportunity lets you shape workforce solutions, partner with international teams, and make your mark on the hr outsourcing industry while building a future that grows with you. job description as a retirement specialist , you support the consultant team in administering retirement plans, ensuring accurate setup, documentation, and compliance. you communicate with clients, business advisors, and partners to deliver administrative support and guidance for plan employees, retirees, and beneficiaries while maintaining exceptional service standards. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm cst / col work setup: work from home / remote your daily tasks essential duties assist in the administration of the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans submit contribution files for the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans review and confirm employee enrollment forms and distribution requests for worksite employees of the multiple employer plan and pooled employer plan review documentation for accuracy and completeness and secure any missing information set up employee plans, plan elections, and loan deductions in the payroll system provide outstanding customer service with the ability to communicate eligibility criteria, enrollment process, and...
Exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation: adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team deliver all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities: handle complex customer portfolio with high impact in the business establish a close and trustful relationship with the customer, proactively anticipating issues ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits d...
Work type: office/remote technical level: senior job category: delivery management project: world's leading saas provider for hospitality n-ix is a global software development service company that helps businesses across the world develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in nine countries spanning europe, the us, and latin america. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. currently, we are looking for the service delivery manager to join our team in colombia. the service delivery manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. this role encompasses deep operational with technical acumen, hands-on service management, responsible for service quality, reliability, and continuous improvement across the technology teams. with key focus on service outcomes, operational excellence, and stakeholder alignment , the service delivery manager plays a key role in delivering service effectiveness in alignment with business objectives. responsibilities: accountable for high-quality end-to-end service delivery to customers. aligns service outputs with business goals, slas, and industry standards. manages the delivery of technology services to meet agreed slas and performance targets. implements and oversees robust and scalable technology processes such as incident, problem, change, release, defect, service design, and transition...
★ please submit your cv in english ★ project manager – telecom services location: bogotá, colombia position: full-time job overview: we are seeking a proactive and results-driven project manager to join our team. this role will oversee end-to-end voip and isp project execution, ensuring on-time delivery, adherence to quality standards, and high client satisfaction. the project manager will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders. ideal candidates will have expertise in telecom, strong leadership abilities, and a passion for structured, high-impact project delivery. if you are extremely organized, pay attention to the smallest details, very structured in your day-to-day, and goal-driven—this is the place for you! key responsibilities: project leadership: manage the full lifecycle of voip, isp, and network deployments across multiple clients and locations. develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. lead cross-functional teams, including field technicians, provisioning, engineering, and support teams. client & vendor engagement: act as the primary point of contact for clients throughout the project lifecycle. handle escalations, resolve technical delivery issues, and ensure client satisfaction. collaborate with isps, hardware vendors, and third-party tech partners to ensure smooth project execution. service delivery oversight: ensure service delivery aligns with slas, quality standards, and operational goals. s...
Descripción representing the company regarding topics of compliance and integrity towards internal contact persons promoting a compliance, integrity, risk and speak up culture inter alia through trainings and communication campaigns reporting (regular and ad-hoc) accurately and comprehensively relevant compliance issues to the relevant entity boards in the area of responsibility and the head of group compliance at scania promoting the proper handling of hints regarding potential compliance violations and its direction to the appropriate channels. monitoring of and adhering to relevant international and local compliance standards. ensuring wide compliance processes are performed in quality, time and budget in the area of responsibility ensuring continuous professional education of himself/herself and assigned employees, if applicable. establishing, maintaining and further developing compliance system within the area of responsibility in the company and/or its subsidiaries, including ongoing monitoring, assessment and continuous improvement. implementing additional standards for the company compliance system. promoting and fostering a culture of integrity providing independent compliance advice to the company management and employees in the area of responsibility, in particular in the areas of anti-corruption, antitrust and anti-money laundering perfil buscado (h/m) law degree at least 7 years working experience and 5 years within an international company, international law firm or other comparable organization as a compliance officer. strong communication skills and ability ...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. we provide legal, financial and employee administration through tmf group’s teams in 120 offices about the role tmf colombia is looking for a bilingual accounting assistant with at least 1 year of experience in accounting and excellent english to work in hybrid modality from bogotá - colombia. key responsibilities register in the corresponding module of the accounting information system the purchase invoices or equivalent documents and other accounting receipts generated during each period. record depreciation, amortization and accounting estimates during each period. calculate and record the difference in change. register, control and update the accounts related to advances, deferred expenses, fixed assets, provisions and inventories. perform bank reconciliations. update the books monthly after the senior approvals. file the accounting receipts and their corresponding supports. analyze and reconcile the accounting accounts in charge on a monthly basis, preparing a report of the findings detected and correcting the inconsistencies found. using the formats established for this purpose. comply with the balance sheet closing schedules and reports....
Job description sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/ personnel management communications management risk management procurement/subcontractor management stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing effective use of nice project management methodology, processes, tools, techniques and templates. in doing so, define project tasks and prepare project plans. monitor, manage, and communicate project progress. manage project scope and scope changes. manage & motivate the team assigned to the project. provide feedback regarding ...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: importante empresa del sector servicios ubicada en envigado solicita para su equipo de trabajo personal con experiencia mínima de 6 meses para desempeñar el cargo de analista de cx. formación académica: técnico/a o tecnólogo/a en gestión administrativa o estudiante de administración de empresas, mercadeo, ingeniería industrial o afín. funciones específicas: - realizar seguimiento y análisis de encuestas de satisfacción. - contactar usuarios para envío y captura de encuestas (contactibilidad). - gestionar casos y pqrs en la plataforma interna. - generar reportes de desempeño del contact center alineados a kpis. - identificar oportunidades de mejora en la experiencia del usuario. conocimientos: - excel intermedio. - manejo de plataformas de análisis de encuestas y pqrs. - atención al usuario y gestión de indicadores de experiencia de cliente. salario: $1.423.500 básico según experiencia + prestaciones sociales + bonificación por cumplimiento de métricas. horarios: lun...
On behalf of tipalti , sd solutions is looking for a talented customer success manager to step onto a fintech unicorn rocketship! as a customer success manager, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will be our customers' primary point of contact, responsible for creating raving tipalti fans by building and maintaining strong, long-lasting relationships. your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and product expansion with our customers. in this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: develop and maintain strong relationships with a portfolio of 150+ clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond. this includes rolling out new features and enhancements, integrations, growing and expanding, and focusing on the customer's experience. become an expert in our products/services, stay up-to-date with product enhancements, and be a consultant and share best practices with customers. drive brand loyalty, customer sat...
Job description build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to the customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized setting according to the customer requirements development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelors university degree in international business or related careers previous experience in 4pl and freight...
Location: this position is remote within colombia about program delivery program delivery oversees day-to-day project activities, including management of the internal team and client communication. they’re also responsible for resourcing and financia...
Language requirement: fluent in spoken and written english employment type: full-time about property leads location: remote (must work us time zone hours) language requirement: fluent in spoken and written english employment type: full-time about pro...
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