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BPO SUPERVISOR

¡esta es tu oportunidad de brillar! en grupos cos y otd américas buscamos un supervisor de operaciones bilingüe que lidere con pasión y crezca con nosotros en bogotá. somos una empresa que impulsa el plan de carrera y apuesta por el desarrollo de nue...


ASESOR CALL CENTER, SIN EXPERIENCIA EN MEDELLÍN

Asesor call center, sin experiencia en medellín ¿estás en búsqueda de un buen trabajo y excelentes comisiones? ¡no esperes más y únete a nosotros! no necesitas experiencia laboral. salario: $1.423.500 + prestaciones de ley (caja de compensación, vaca...


CUSTOMER SERVICE REPRESENTATIVE WEEKENDS OFF

Tenemos una emocionante oportunidad en la industria de la energía. si tienes pasión por brindar un excelente servicio al cliente ¡esta oferta es para ti! nivel de inglÉs: c1 capacidad para trabajar en nuestras instalaciones en itagüí, full disponibilidad de tiempo, lunes a viernes, weekends off️, los horarios rotan cada 15 días, dentro de una franja horaria entre 8:00 am y 7 pm. salario: basado en 2.700.000 + auxilio de transporte + hasta 487.000 en bonificaciones + comisiones sin techo. auxilio de transporte. labores presenciales. estamos ubicados en la dirección calle 76 #45a-09 itagüí a 10 min de la estación de ayurá después de la mayorista. algunos de los beneficios que tenemos son: ️medicina prepagada, ️membresías laika (una plataforma llena de beneficios para tu mascota) spotify y/o netflix, ️bonos por permanencia, contrato a término indefinido, ambiente de trabajo amigable y colaborativo, donde se valora el equilibrio entre el trabajo y la vida personal. si estás buscando una emocionante oportunidad para utilizar tus habilidades de servicio al cliente bilingüe, ¡no dudes en postularte! envíanos tu currículum actualizado. ¡esperamos tener noticias tuyas pronto! requisitos: inglés avanzado, asesor servicio al cliente bilingüe, servicio al cliente. valued customer operation success es una empresa líder en la externalización de procesos de negocios bpo (customer operation success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de cali...


SENIOR VIRTUAL CARD SUPPLIER SPECIALIST

The supplier enablement and payment processing specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner.tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world.at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together.in this role, you will be responsib...


SENIOR DATABASE ARCHITECT: ENGLISH REQUIRED

5 days ago be among the first 25 applicants join dacodes! we are a high-impact software and digital transformation firm. for over 10 years, we have developed technology-driven and innovative solutions thanks to our team of 220+ talented #dacoders , including developers, architects, ux/ui designers, pms, qa testers, and more. our team collaborates on projects with clients across latam and the united states , delivering outstanding results. at dacodes , you will have the opportunity to grow professionally , work on a variety of projects across different industries, and leverage cutting-edge technologies. our dacoders play a crucial role in the success of our company and our clients. you will have the chance to work with disruptive startups and global brands while contributing your expertise to impactful projects. requirements as a database architect, you will be responsible for designing, optimizing, securing and maintaining our database schema and infrastructure to enable and support enterprise-class saas operation. the ideal candidate will have a strong background in database administration, design, architecture, performance optimization, security, and cloud database technologies, with a keen ability to enhance our data architecture for scalability and efficiency. with an emphasis on reliability, quality, security, efficiency, and automation, the solutions you deliver and enable will directly contribute to customer success and help drive tradecentric's next phase of growth. database administration & optimization: maintain and optimize database schema and performanc...


SERVICIO AL CLIENTE

Contrato a término indefinido Tiempo completo

¿no tienes experiencia en call? ¡aprovecha esta oportunidad para crecer con nosotros! perfil 1️ académico: bachiller, técnico, tecnólogo. profesionales no tener en cuenta profesionales. 2️ experiencia: sin experiencia. 3️ no haber trabajado con cos o cs antes, o campañas con el mismo cliente. 4️ estudiantes en jornada nocturna de lunes a viernes. condiciones laborales: ✅ funciones: servicio al cliente y ventas cruzada call center. ✅ horarios: lunes a sábado franja horaria de 6:00am a 10:00pm con disponibilidad de dos domingos al mes y festivos (turnos rotativos, 8 horas diarias, 46 horas semanales). ✅ salario: $1.423.500 + comisión sin techo por cumplimiento de indicadores (promedio de 500.000) + todas las prestaciones de ley, primeros tres pagos quincenales, luego pago de nomina mensual el cuál se cancela los 5 de cada mes, a través de la cuenta de ahorros bancolombia. ✅ contrato: obra o labor con posibilidad de cambiar a terminó indefinido por cumplimiento de indicadores después de 3 meses en la operación customer operation success sas. entrenamiento: ✅ taller call center: 5 días (virtuales - no remunerados). ✅ socialización de producto: 27 días ( mixto no remunerados) (inicio 24/04/2025). ✅ auxilio de socialización: $250.000 los cuales serán consignados en efectivo a los 15 días después de la firma de contrato. ✅ contratación: al día 20 del tiempo de la socialización de producto, bajo el smdlv. (salario mínimo diario legal vigente). ✅ labor: presencial, en las instalaciones de la compañía, kr 42 bis # 13 - 90 site 7 (cerca de la estación de transmilenio cra 43 -comapa...


ADMINISTRATIVE ASSISTANT

Get ai-powered advice on this job and more exclusive features. latam head hunting | talent acquisition | human resources | human development | employer brand | promotion | hrbp | are you highly organized, have exceptional communication skills, and a passion for providing top-notch support? we want you to join our team! job title: administrative assistant about the role: as an administrative assistant , you will play a key role in ensuring the smooth and efficient operation of our daily office activities. you’ll support our managers and employees, coordinate meetings, manage schedules, assist with reports, and handle a variety of administrative tasks. plus, we need someone with expertise in administrative processes in bpo environments to help us thrive! what you’ll do: coordinate managers' calendars, meetings, and presentations. manage customer visits and provide top-level administrative support. organize and coordinate meetings, facilities, and transcribe meeting minutes. lead and participate in special projects and events. coordinate travel schedules, make reservations, and handle logistics. support audit, budget, and planning reports with data collection. handle administrative tasks such as faxes, mail, and packages. maintain and update office policies and filing systems. create vendors, record invoices in sap, and manage office supplies. coordinate it and equipment support for office and remote work needs. skills you need: 1+ years of proven experience as an administrative assistant, executive assistant, or office admin. strong knowledge of office management systems and ...


ANALISTA JURIDICO EXPERIENCIA COMO DEPENDIENTE JUDICIAL EN PROCESOS EJECUTIVOS APLICAN ESTUDIANTES

Contrato de Obra o labor Tiempo completo

En customer operation success, nos dedicamos a brindar soluciones excepcionales de atención al cliente. estamos buscando un analista jurídico talentoso y motivado para unirse a nuestro equipo y ayudarnos a garantizar el éxito en nuestras operaciones legales. requisitos: - formación en derecho de 6° semestre, 7° semestre y 8° semestre en adelante (solo aplican estudiantes) - experiencia previa como analista jurídico o dependiente judicial con manejo de procesos ejecutivas y recuperación de cartera condiciones laborales: contrato: obra o labor. salario: $1'700.000 + auxilio de transporte $200.000 + prestaciones de ley (pago mensual) horario: lunes a viernes 7:00am a 5:00pm (1 sábado cada 15 días hasta medio día). labor presencial: bogotá puente aranda en customer operation success, valoramos a las personas comprometidas, colaborativas y apasionadas. te ofrecemos la oportunidad de crecer profesionalmente en una empresa en constante crecimiento, con un ambiente laboral dinámico si cumples con los requisitos y te consideras una persona proactiva, ¡queremos conocerte!. ¡esperamos recibir tu postulación y darte la bienvenida a nuestro equipo de customer operation success s.a.s.!...


SECURITY RISK GOVERNANCE

The specialist, security risk governance role contributes to the overall success of the security governance services / information security & control (is&c) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. the incumbent must ensure all activities conducted are in compliance with governing regulations, internal policies and procedures. the ideal candidate is a highly motivated, collaborative, technically experienced and well-organized individual with excellent written and verbal communication skills who has the capacity to work efficiently and effectively. this role will interact with staff across the bank's multiple jurisdictions and business units and will support the senior manager, security risk governance in driving governance programs and responding to inquiries pertaining to information security and cybersecurity posture of the bank. accountabilities champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. respond to all customer due diligence questionnaires. respond to industry surveys, rfis from third parties. maintain the inventory of commonly asked questions and update the respective responses as required. facilitate the gathering of evidence/artifacts, respond to is&c-related queries and follow-ups, and maintain an inventory of all documentation. support the senior manager of security risk governance in reporting of information security topics/items and in providing status updates to the e...


B2B CUSTOMER SUCESS SUPERVISOR

Overview we are pepsico join pepsico and dare to transform! we are the perfect place for curious people, thinkers and change agents. from leadership to front lines, we're excited about the future and working together to make the world a better place. being part of pepsico means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. pepsico has recognized brands such as detodito, tropicana, cheese tris, concordia, platanitos, kchitos, among others. a career at pepsico means working in a culture where all people are welcome. here, you can dare to be you. no matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world. know a little more: pepsicojobs join pepsico, dare for better. responsibilities the opportunity: assure customer service and success model deployment for colombia b2b operation as latam benchmark, including support and top line protection campaigns as enabler of digitalization and omnichannel model, as well as front line evolution to market developer. minimize b2b churn [customer abandonment] through vendor contract management and stakeholders alignment. your impact: as b2b customer success supervisor your responsibilities would consist of: model support implementation [local – latam – global] for customers and sales team requirements top line protection model deployment for colombia according to b2b database follow up of daily and monthly sales performance related to top...


CX PRODUCT OPERATION ANALYST

Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news team overview the team is responsible for supporting global standardization projects, aligning customer service operations workflows, and coordinating training with key stakeholders such as service delivery and operations. additionally, the team supports the global implementation of systems and processes, while also conducting opportunity analysis on operational sops and system features, and participating in global system-related projects. role responsibilities acting as a service design innovator, enthusiastic about elevating customer experience through technology deploying your expertise in pro...


REVENUE OPERATIONS ANALYST

We are excited to announce an opportunity for a passionate and analytical revenue operations analyst to join tipalti’s dynamic revenue operations team. in this essential role, you will be instrumental in refining our revenue processes, ensuring the integrity of our data, and providing valuable insights that support strategic decision-making. this will contribute significantly to our company’s growth and success. your role will encompass a variety of essential tasks, including month-end close responsibilities, revenue recognition compliance, process improvement and automation, cross-functional collaboration, and conducting ad hoc analyses. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. in this role, y...


COORDINADOR PRESENCIAL SERVICIOS PÚBLICOS CONTRATACIÓN INMEDIATA

Coordinador presencial servicios públicos - contratación inmediata ubicación: presencial, boyacá vacantes: 5 puestos tipo de contrato: tiempo completo descripción: importante empresa líder en la externalización de procesos de negocios (bpo) a nivel nacional, busca un coordinador con experiencia en servicios públicos. requisitos: 1 año de experiencia como supervisor, líder o coordinador (líder de equipo). tecnólogo, estudiante de 6to semestre en adelante o profesional culminado. condiciones: salario: $2.415.000 + $483.000 + rodamiento + auxilio de transporte + prestaciones de ley (eps, fondo de pensiones, cesantías, arl, caja de compensación). horarios: lunes a viernes. manejo de equipos de trabajo, seguimiento de indicadores y cumplimiento, elaboración de planes de acción, informes. grandes beneficios, ¡queremos contar con tus habilidades! estudios: universidad / carrera tecnológica valorado: cumplimiento de metas experiencia profesional: 1 año beneficios: Áreas de bienestar. descuentos universitarios. sobre customer operation success s.a.s. customer operation success es una empresa líder en la externalización de procesos de negocios (bpo) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicaciones asegurando el diseño e implementación de estrategias en procesos de servicios. actualmente compite en el mercado de contact/call center, mediante el uso de recursos tecnológicos avanzados que maximizan l...


SENIOR MANAGER, IB FRAUD OPERATIONAL OVERSIGHT

Id de la solicitud: 214238 estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en scotiabank. purpose contributes to the overall success of the international banking (ib) fraud operations teams ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. lead analysis and reporting on performance of existing ib fraud strategies and identify/escalate fraud risks that are or will become in excess of the risk appetite. influence and partner with analytics teams in ib fraud hubs/units to develop, execute and monitor fraud strategies across multiple platforms and product lines, leverage best in class analytics. own the development of fraud forecasting and provide insight to fraud operations and business leaders. utilize diagnostics to identify system, strategy and operational issues and initiate action plans to execute on improvements. explain variances and recommend remedial actions. assess and drive improvement of analytics strategies being developed and deployed in new initiatives and system upgrades across ib. identify and leverage new data, adopt new techniques and technology to improve fraud strategy performance. improve and initiate dete...


SENIOR NET DEVELOPER

At onetouchdirect, we are looking for a net senior developer to join us in our team. if you are a creative and passionate professional about the area, this is the opportunity you're waiting for. functions: design, develop, and maintain robust applications using .net technologies (such as c#, asp.net, .net core). write clean, efficient, and reusable code, following best practices and design patterns. develop scalable, high-performance software components. implement agile methodologies (scrum, kanban) for project management. work closely with product, qa, devops, and ux/ui teams. translate functional requirements into effective technical solutions. optimize applications to improve performance and scalability. what do you need to be part of this team: professional, technician or technologist in careers related to the position. experience with hipaa, cms, ahca, naic, oig, urac, dhec. experience with large dataset processing and performance tuning. experience working with big data, high-volume transactions, or enterprise-level data solutions. proficiency in microsoft office suite, excel, teams, and enrollment/billing software. job conditions: schedule: monday to friday at 8:30 am to 5:30 pm. requirements university / professional career skills asp.net professional experience 5-10 years about customer operation success s.a.s. #j-18808-ljbffr...


TQM SUPPORT ASSOCIATE EARLY CAREER TALENT

We help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. role description: for our premium engagement services area, we are looking for early talent associate technical quality manager (tqm). our premium engagement services cover topics related to operation and the adoption of digital innovation in sap business suite. based on a strong organization and network and a sound understanding of the customer situation we provide advice and drive the delivery of relevant premium engagement services to pro-actively prevent or to resolve critical situations. our methodology is to engage efficiently with our customers. the objective of the methodology is to holistically understand customer’s situation and jointly define an action plan and its benefits to improve customers’ operations and safeguard their implementation projects. position title: tqm support associate early career talent location: bogotá, colombia duration: temporary up to 2 years expectations and tasks: support engagement quality and execution of premium engagement services, including presentations, resou...


COORDINADOR CONTAC CENTER O EN EMPRESAS DE SERVICIOS PÚBLICOS

Coordinador contact center o en empresas de servicios públicos importante empresa líder en la externalización de procesos de negocios bpo a nivel nacional. se encuentra en búsqueda de un coordinador con experiencia en servicios públicos para la ciudad de boyacá. requisitos: 1 año de experiencia como supervisor, líder o coordinador (líder de equipo). tecnólogo, estudiante de 6 semestre en adelante o profesional culminado. condiciones: $2.415.000 + $483.000 + rodamiento + aux de transporte + prestaciones de ley (eps, fondo de pensiones, cesantías, arl, caja de compensación). horarios: lunes a viernes. manejo de equipos de trabajo, seguimiento de indicadores y cumplimiento, elaboración de planes de acción, informes. grandes beneficios, queremos contar con tus habilidades! descripción de la empresa: customer operation success es una empresa líder en la externalización de procesos de negocios bpo a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicaciones asegurando el diseño e implementación de estrategias en procesos de servicios. actualmente compite en el mercado de contact/call center, mediante el uso de recursos tecnológicos avanzados que maximizan la calidad del servicio al cliente. desarrolla esquemas de gestión con base en exigencias del cliente, metas y objetivos diarios. #j-18808-ljbffr...


COORDINADOR CONTAC CENTER O EN EMPRESAS DE SERVICIOS PÚBLICOS

Coordinador contact center en empresas de servicios públicos importante empresa líder en la externalización de procesos de negocios bpo a nivel nacional se encuentra en búsqueda de un coordinador con experiencia en servicios públicos para la ciudad de bucaramanga. requisitos: 1 año de experiencia como supervisor, líder o coordinador (líder de equipo). tecnólogo, estudiante de 6 semestre en adelante o profesional culminado. condiciones: salario: $2.415.000 + $483.000 + rodamiento + auxilio de transporte + prestaciones de ley (eps, fondo de pensiones, cesantías, arl, caja de compensación). horarios: lunes a viernes. manejo de equipos de trabajo, seguimiento de indicadores y cumplimiento, elaboración de planes de acción, informes. grandes beneficios, queremos contar con tus habilidades! valued Áreas de bienestar y descuentos universitarios. customer operation success es una empresa líder en la externalización de procesos de negocios bpo (customer operation success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicaciones asegurando el diseño e implementación de estrategias en procesos de servicios. actualmente compite en el mercado de contact/call center mediante el uso de recursos tecnológicos avanzados que maximizan la calidad del servicio al cliente. desarrolla esquemas de gestión con base en exigencias del cliente, metas y objetivos diarios. #j-18808-ljbffr...


ASESOR COMERCIAL SIN EXPERIENCIA

Asesor comercial sin experiencia - proceso inmediato si eres una persona con habilidades comunicativas, esta oportunidad es para ti, ¡no dudes en postularte! tu principal objetivo será brindar una excelente atención al cliente y asegurarte de comprender sus necesidades y satisfacerlas de manera efectiva. requisitos bachiller certificado mayor de edad personal extranjero debe contar con el ppt o cédula de extranjería ¡no es necesario contar con experiencia laboral! te ofrecemos salario: $1.423.500 + comisiones sin techo, más todas las prestaciones de ley (eps, fondo de pensiones, cesantías, arl, caja de compensación y auxilio de transporte). horarios: 46 horas semanales ¡¡no domingos no festivos!! labor: presencial en las instalaciones de la compañía. nos encontramos ubicados muy cerca a la estación de transmilenio zona industrial. beneficios zonas de esparcimiento torneos deportivos plan carrera convenios de educación superior ¡postula ahora y únete a nuestro gran equipo! valued club de bienestar torneos de integración convenios educativos para la educación superior excelentes comisiones customer operation success es una empresa líder en la externalización de procesos de negocios bpo, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicaciones asegurando el diseño e implementación de estrategias en procesos de servicios. actualmente compite en el mercado de contact/call center, mediante el uso de recursos tecnológic...


TQM SUPPORT ASSOCIATE EARLY CAREER TALENT

Tqm support associate early career talent at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. role description: for our premium engagement services area, we are looking for early talent associate technical quality manager (tqm). our premium engagement services cover topics related to operation and the adoption of digital innovation in sap business suite. based on a strong organization and network and a sound understanding of the customer situation, we provide advice and drive the delivery of relevant premium engagement services to proactively prevent or resolve critical situations. our methodology is to engage efficiently with our customers. the objective of the methodology is to holistically understand the customer’s situation and jointly define an action plan and its benefits to improve customers’ operations and safeguard their implementation projects. position title: tqm support associate early career talent duration: temporary up to 2 years expectations and tasks: support engagement quality and execution of premium engagement services, including presentations, resource staffing,...


UTS TSR 1 INTEGER SERVICE DESK STAFF AUG WAVE 2 /4

Uts tsr 1 integer service desk staff aug wave 2 2/4 apply locations: bogota, dc, colombia time type: full time posted on: posted 30+ days ago job requisition id: req562149 what success looks like in this role: responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. answers more complex questions about installation, operation, configuration, customization, and usage of assigned products. applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. escalates complex problems to the remote support engineering staff or field engineering. fully qualified and experienced. typically provides technical support for internal and external customers. escalates complex problems to higher level of expertise within the organization. key responsibilities 2nd level telephone contact support respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. must be logged into the call system so that hho’s can be received ability to resolve problems with or without remote tools consistently achieve first contact resolution performance metric accurately document calls and cases aware of customer’s time restraints and work within those time limits keep customer aware of resolution steps – if ticket needs to be dispatched follow up service centre cases and requests to completion provide clients with problem refere...


ASESOR O AGENTE COMERCIAL PYMES

¿quieres hacer parte del mejor equipo de trabajo, tener un excelente ambiente, contar con gran estabilidad laboral, un lugar donde puedes comisionar, ascender y crecer tanto profesionalmente como personalmente? si es así, entonces te invitamos para ser parte de nuestro equipo. se radica en la ciudad de bogotá y tienes experiencia mínima de 6 meses en asesoría comercial o servicio al cliente pyme certificado. anímate y haz parte de nuestro equipo! te ofrecemos: se aceptan estudiantes nocturnos o virtuales. nivel académico: técnico o tecnólogo. o estudiantes desde tercer semestre en carreras administrativas. salario: $1.450.000 + comisión de $1.300.000 por cumplimiento de indicadores + todas las prestaciones de ley. (pago mensual). horario: lunes a sábado. horario de oficina. no se laboran domingos ni festivos. labor: presencial. contrato por obra o labor con estabilidad laboral. beneficios: posibilidad de plan de carrera dentro de la compañía, además, zonas de bienestar, convenios con universidades e institutos educativos de hasta el 60% de descuento en la matrícula. club de bienestar y demasiados convenios para que aproveches. ¡postÚlate ya o comparte con amigos, respuesta inmediata! valued menos de 1 año customer operation success es una empresa líder en la externalización de procesos de negocios bpo (customer operation success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicaciones aseg...


AUXILIAR DE SERVICIOS GENERALES BOGOTÁ

Contrato a término indefinido Tiempo completo

Customer operation success s.a.s es un bpo enfocado en brindar soluciones de atención al cliente y servicios de operaciones. actualmente, nos encontramos en la búsqueda de un auxiliar de servicios generales para unirse a nuestro equipo en las ciudades de (bogotá) condiciones: - bachiller culminado - 1 año de experiencia en servicios generales certificada - saber utilizar y haber utilizado maquinas rotativas, brilladoras, hidro lavadora, químicos, jabones, diluir, conocimiento en pisos en decapado y área hospitalaria. - contar con curso vigente de manipulación de alimentos condiciones: - horarios operativos: lunes a sábado (disponibilidad para trabajar 2 domingos al mes) 46 horas modalidad: presencial salario: básico de 1.423.500 + una variable por cumplimiento de funciones + aux de transporte+ prestaciones de ley (eps, fondo de pensiones, cesantías, arl, caja de compensacion, prima.) si cumples con los requisitos solicitados y deseas formar parte de nuestro equipo de trabajo, te invitamos a enviar tu postulación ¡te esperamos para ser parte de nuestro equipo!...


ASESOR DE SERVICIO AL CLIENTE

Contrato de Obra o labor Tiempo completo

¡Únete a nuestro equipo! empresa líder en el sector bpo se encuentra en búsqueda de asesores de servicio al cliente para una línea de seguros modalidad: presencial ubicación: puente aranda – kr 42 bis #13-90, site 7 requisitos: nivel académico: bachiller, técnico o tecnólogo experiencia mínima: 6 meses en servicio al cliente en el sector de seguros (call center) condiciones laborales: salario básico: $1.423.500 + comisiones por desempeño (promedio $200.000) prestaciones de ley: eps, fondo de pensiones y cesantías, arl, caja de compensación, auxilio de transporte tipo de contrato: obra o labor directo con customer operation success s.a.s. horario laboral: lunes a viernes: 8:00 a.m. – 6:00 p.m. sábados: 8:00 a.m. – 2:00 p.m. frecuencia de pago: mensual, durante los primeros 5 días hábiles del mes a cuenta de ahorros bancolombia etapa de formación: duración: 6 días modalidad: semi-presencial ¡postúlate y haz parte de una empresa que te brinda estabilidad, formación y oportunidades de crecimiento profesional!...


LÍDER DE FACTURACIÓN Y CARTERA

Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job en customer operation success, nos dedicamos a brindar soluciones excepcionales de atención al cliente. estamos buscando un líder facturación y cartera motivado para unirse a nuestro equipo y ayudarnos a garantizar el éxito en nuestros procesos. requisitos profesional en contaduría pública pregrado o afines, debe tener manejo de excel intermedio y tener dominio de la plataforma helisa, conceptos contables. experiencia como analista de facturación de 1 año. condiciones laborales contrato: indefinido funciones: supervisar y liderar el proceso de facturación y cartera; asegurar la precisión y eficiencia en la emisión de facturas y seguimiento de pagos; facturación y conciliación de los ingresos de la compañía; establecer y cumplir metas de recaudo y productividad; analizar y resolver problemas de facturación y cartera; mantener relaciones con operación y clientes. salario: $3'000.000 + comisión, $250.000 aux de alimentación, $250.000 aux de conectividad y prestaciones de ley (pago mensual). horario: lunes a viernes 8:00 am a 6:00 pm. labor presencial: bogotá chapinero. esperamos recibir tu postulación y darte la bienvenida a nuestro equipo de customer operation success s.a.s! seniority level entry level employment type full-time job function management and manufacturing industries: it services and it consulting #j-18808-ljbffr...


SUPERVISOR DE OPERACIONES BILINGUE

Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the supervisor de operaciones bilingue role at groupcos at customer operation success s.a.s., we are looking for a bpo supervisor to join us in our team. if you are a passionate professional with a managing mindset, this is the opportunity you're waiting for. what do you need to be part of this team: at least a technical or technological degree or sixth semester of a professional degree. at least 1 year of working experience in similar roles. english b2+/c1. job conditions: indefinite term contract. salary: $3'500.000 + commission $500.000. 42 hours per week (2 days off per week). schedule: sunday to sunday 7:00 am to 3:00 am. 100% on site: bogotá - chapinero. benefits for you: laika membership. netflix/spotify membership. pre-paid healthcare membership (after three months). if you think you fit with the profile and you want to be part of this family, don’t hesitate to apply. seniority level: not applicable employment type: full-time job function: management and manufacturing industries: it services and it consulting #j-18808-ljbffr...


SERVICES SALES EXECUTIVE

Direct message the job poster from sutherland talent acquisition manager // head hunter // technical profiles it & digital industry // talent attraction // high management recruitment // americas… description: this is a job offering for an inside sale's person who will sell to all nice customers, globally. we are looking for a talented and experienced services sales professional that can promote and drive maximum value with the nice’s value realization services (vrs) portfolio for existing and new customers across the various nice regions. the nice vrs offering helps customers keeping the systems available and performing as expected. the sse is the primary driver of sales relating specifically to this distinct service. the individual will be highly motivated, entrepreneurial, independent and able to own the entire sales process from first contact through expansion and renewal. services offered: education services: application consulting, end user and administration training advanced services: developer support services, special customizations, data migration, technical consultancy renewals: value realization services renewal. portfolio that includes: managed application services, managed operation services, aps/ noc, business consulting responsibilities: drive sales opportunities while working in an overlay sales model to leverage the existing nice sales organization infrastructure. deliver on organizational strategy with the nice vrs model to instigate and drive positive change. develop a go-to-market (gtm) strategy for services sale's renewals and maintain continuous (vrs...


TECHNICAL SUPPORT ENGINEER

As a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial autom...


SENIOR NET DEVELOPER BILINGÜE C1

Estamos buscando un desarrollador senior de net para unirte a nuestro equipo en customer operation success s. a.s. como desarrollador senior, serás responsable de diseñar, desarrollar y mantener aplicaciones de alta calidad utilizando la plataforma. ...


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