Why you’ll love this opportunity you have a passion for building relationships and solving customer problems. you will build trusted relationships with key customer contacts to ensure nue solutions continue delivering value. you have the experience t...
Get ai-powered advice on this job and more exclusive features. about furnished finder: furnished finder is the leading platform for monthly housing rentals, trusted by over 240,000 landlords to list their furnished properties and connect with more th...
Purpose contributes to the overall success of the accounts payable operation in canada and other jurisdictions (i.e., us, uk, irl) for finance services unit, ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. the accounts payable analyst is responsible for the day-to-day operations of the unit, receiving, sorting, logging, scanning, and distributing incoming mail, invoices, and expenses. they are responsible for processing standard transactions and verifying approval processes in place. they also support the team with accurate filing and shipment of daily and monthly accounting packages. accountabilities champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. accounts payable / payment operations (technical): ensure all invoices/expenses are sorted, dated, and distributed in a timely manner and according to established guidelines. review incoming invoices/expenses to ensure they meet all requirements for processing. perform the necessary processing activities required for compliant invoices & expenses within the peoplesoft system. perform a correct analysis to use the proper gl accounts, cost centers, transits, and taxes applicability according to the type of expense. create and send for archiving daily accounting packages and maintain a log of archived accounting packages for easy retrieval. ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: specialist infraestructure cloud aws softwareone scope: full-time | office: colombia | remote how a day to day would look like in this role: design, implement, and maintain cloud solutions that ensure high availability, scalability, disaster recovery, and cost optimization. collaborate closely with development, security, and operations teams to ensure technical and strategic alignment. promote and implement best practices in infrastructure as code (iac), observability, and autonomous operations to enhance system efficiency and resilience. what we need to see from you profile: technical, technological or professional education in systems or a related field with extensive experience as cloud infrastructure engineer with experience in high...
At velocity global, we believe that success knows no borders—and it’s built by teams working together across them. our unified, tech-enabled platform empowers businesses to hire, pay, and support talent in 185+ countries, making global growth not just possible, but seamless. behind every expansion and every solution is a spirit of collaboration between our teams and the companies we serve. with ai-powered tools and human-first service, we simplify the complexity of global workforce management so businesses can focus on what matters: their people, their purpose, and their potential. where your work moves the needle. at velocity global, every team member helps shape our success. when you join us, you don’t just fill a role—you live our values. they guide how we work, collaborate, and make an impact across borders. by bringing these principles to life, you’ll help us grow stronger, move faster, and lead the future of global work. ️doing the right thing making authentic, values-driven decisions that build trust—even when no one is watching. ️winning as a team collaborating across diverse perspectives and skill sets to achieve shared goals and celebrate collective success. ️leading with curiosity asking thoughtful questions, challenging assumptions, and exploring new possibilities to drive innovation. ️ connecting with empathy valuing each person’s unique background and perspective to build an inclusive culture that fosters belonging and creativity. ️ driving for impact staying tenacious, customer-focused, and committed to delivering results that make a real difference. wh...
Superside is looking for a strategic and experienced enterprise customer success manager to manage a portfolio of 15–20high-value enterprise customers, including some of the mostinnovative brands in tech, ecommerce, and healthcare. this is not asupport role. it’s a strategic partner position that blends customer success, account management, and marketing strategy.you’ll work directly with senior stakeholders (cmos, brand andgrowth leads), helping them unlock the full potential of superside’s ai-powered creative services to drive revenue,efficiency, and innovation. you’ll have the opportunity to make areal impact, supported by robust onboarding and well-documentedprocesses to help you hit the ground running. what you'll do: - ownkey relationships across enterprise accounts, aligning creativestrategies with customer business objectives. - monitor accounthealth, identify expansion opportunities, and mitigate risk. -partner with sales and solution architects to execute strategicgrowth plans. - ensure customers fully leverage superside’sservices by driving adoption, sharing best practices, and guidingchange management. - collaborate with creative project managers,creative leads, and specialist teams (video, ai, web) to deliverseamless execution across multiple workstreams. - lead strategicplanning sessions and qbrs with vp - and c-level stakeholders,highlighting roi and business impact. - capture feedback and trendsacross accounts, influencing internal improvements to superside’sproduct and service delivery. what you'll need to succeed: - 5+years of customer success, acc...
Traba’s mission is to empower businesses and workers to reach their full productivity and potential. traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. by connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. we’re proud to be backed by the world’s best investors, such as founders fund, khosla ventures, and general catalyst. we're looking for an entrepreneurial and motivated business operations specialist to join our team and help us ensure our daily operations run on point as we work to achieve our mission of empowering workers and businesses alike. what you will do: - monitor traba's daily operations live and make sure all shifts posted on our marketplace are executed flawlessly and prepare and troubleshoot in real-time in order to do so - coordinate closely with territory operations manager to understand each customer’s unique needs to shape the daily operations to meet those needs - ensure a positive and trusted experience for our workers on our platform - provide excellent experience for our workers before, during, and after their shifts - resolve support issues for workers in a timely manner to ensure customer satisfaction - communicate with and manage our workers effectively to deliver the number of workers our clients require to run their businesses - ensure workers are clocked in and clocked out at the right times to ensure acc...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – all while mainta...
Job position: back operations leadcompany: pro coffee gearlocation: remote (anywhere)full - timeabout us: pro coffee gear is a thriving e-commerce company located on our scenic 20-acre ranch in austin, texas. we specialize in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. our dedication to excellence extends beyond our products; we're committed to building a talented team that shares our passion for coffee and exceptional customer service.job description: we are seeking a highly motivated and experienced back operations lead to join our team. the ideal candidate will have experience in logistics and supply chain management, with a focus on ensuring seamless order fulfillment processes. this is a full-time position that requires a candidate who is highly organized, analytical, and has excellent communication skills.responsibilities:stocking orders: we import equipment to the us from a variety of countries. these orders need to be coordinated with our vendor partners and transit needs to be organized to ensure a seamless flow from order planning to receipt at our warehouse.shipping logistics: we work with several partners to organize air and ocean shipments. this process requires us to get several quotations and organize the pick-up of orders from several countries.drop-ship orders: while we hold a lot of inventory at our warehouse, we do not stock most new espresso machines as each manufacturer holds stock for us. however, when we have a sale that we do not hold stock for it requires us to organize a shipment from our supplier warehou...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley.our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide.when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.sales director at bairesdevwe are looking for a sales director to lead our sales team and help spearhead our growth.as a sales director, you will play a critical and active role in the day-to-day operations. this is an excellent opportunity to be one of the key members of our sales team and position yourself for unique career growth opportunities.what you will do:- achieve growth and hit sales targets by successfully managing the sales team.- provide complete and appropriate solutions to boost revenue growth and profitability.- design and implement strategic business plans.- establish, develop, and maintain positive business and customer relationships.- own recruiting, objectives setting, coaching and performance monitoring of sales representatives.here’s what we are looking for:- proven work experience as a sales director.- must be highly motivated, flexible, and service-oriented.- must be familiar with crm practices, along with the ability to build productive business professional relationships.- goal-oriented, driven an...
A career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe.you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio; including software and red hat.curiosity and a constant quest for knowledge serve as the foundation to success in ibm consulting. in your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.your role and responsibilitiessenior consultant with expertise in salesforce's marketing cloud tool, responsible for designing the days for each campaign, setting checkpoints, and making adjustments based on the results obtained.required educationbachelor's degreerequired tec...
Builds and fosters excellent relationships with colleagues, promotes customer experiences that inspire loyalty. you are the most important pillar of our success. you make a difference.your rolethe sea logistics healthcare/reefer operational care manager is responsible for managing the healthcare/reefer operational team(s). they are the expert in operational processes and drive a team to provide first-class services according to the global and national sea logistics standards. responsible for operational excellence to support the growth, gross profit and indirect expenses for healthcare/reefer team. oversees and coordinates a team of operations supervisors, team leads and specialists, within the operational care center (occ). take the lead to optimize the operational process and kpi (key performance indicators) performance within the team. the operations manager ensures that they provide the best operational support for new business opportunities and improve underperforming business and are responsible for driving continuous improvement initiatives across the department.your responsibilitiesprovide leadership and direction to the operational care team, including supervisors, while establishing and maintaining a positive employee experience.ensure that disciplinary and poor performance issues are dealt with quickly and correctly.ensure operational productivity kpi’s are achieved or exceeded, while maintaining the highest level of data quality and compliance needs.collaborate with operations management for implementation of any process changes, while driving continuous improve...
With over 17,000 employees worldwide, the mission of the customer experience & success (ce&s) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage microsoft’s products and services, ignited by our people and culture. come join ce&s and help us build a future where customers achieve their business outcomes faster with technology that does more.we are looking for a cloud solution architect (csa), specializing in security & ai who is passionate about driving our customers’ security transformation on the microsoft azure and microsoft 365 platforms. this is a customer-facing role, owning the technical relationship between the customer and microsoft, helping customers to leverage their microsoft investments through architecture, implementation, and operational health engagements. this role is flexible in that you can work up to 100% from home.microsoft’s mission is to empower every person and every organization on the planet to achieve more. as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.qualificationsrequired qualifications (rqs)bachelor's degree in computer science, information technology, engineering, business, or related field and 2+ years experience in cloud/infrastructure technologies, information technology (it) consulting/support, systems administration, network operations, s...
Professional services directorbogota, colombia*only cvs submitted in english will be considered*the opportunity:anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.for more information about anthology and our career opportunities, please visit www.anthology.com.the professional services director serves as a partner to anthology field operations in the identification, cultivation, and closure of strategic opportunities. this individual will represent anthology services – specifically from the vantage point of services delivery – in ensuring that its value proposition, resource experience, implementation approach, and methodology are articulated in a responsive, timely, and intelligible way, during the sales cycle. critically, the director will also provide continuity and drive knowledge-transfer, as institutions move from prospect to customer, and are handed off to professional services delivery and customer experience teams for implementation.primary responsibilities will include:serving as the liaison between field operations and the pmo/delivery practicesunderstanding the needs and expectations of targeted higher education ...
On behalf of tipalti , sd solutions is looking for a talented technical support engineer to step onto a fintech unicorn rocketship! as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. identify tre...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: as a program manager for strategic projects within the product operations team, you will play a critical role in driving and executing high-impact initiatives that support the company’s product strategy and operational efficiency. you will collaborate closely with cross-functional teams, including product, engineering, marketing, sales, customer support, and operations, to ensure alignment, timely execution, and delivery of key projects that support strategic objectives. essential responsibilities: program management: lead the planning, execution, and delivery of multiple strategic projects across the product operations landscape, ensuring all objectives and timelines are met. cross-functional leadership: act as the primary liaison between stakeholders from...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. we are seeking a detail-oriented and analytical product data analyst to join our product operations team. you will be responsible for analyzing product data, generating insights, and helping to define kpis that guide product management decisions. this role is a critical link between data-driven insights and the product team, ensuring product strategies are backed by robust data. responsibilities: data analysis & insights: analyze product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team. kpis & metrics: work closely with product managers and product operations to define, track, and report on key performance indicators (kpis) across the product portfolio. dashboards & reporting: ...
Overview the primary role of the customer success engineer (cse) position is to build relationships with new and existing customers by project managing their on boarding to the product, providing best practices, technical and customer support, and user training on the application. quorum has built its reputation in the industry offering an exceptional level of support to customers. an ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. the cse is responsible for client consulting, new customer implementation, project management technical troubleshooting, customer support and new user training. responsibilities technical & customer support troubleshooting issues over the phone and support portal. training of new users and consulting best practices. graduating new customer from onboarding to company advocates (partners) who provide additional value through referrals and joint initiatives. follows and contributes to processes and procedures in place to implement new customers. provide feedback to product & development group of customer requests for feature and product development. participate in quality assurance testing for new application releases and data import projects. tracking time, maintaining documented relationships, and identified risks in the company crm application. prioritizing support and development tasks and allocating time. performing actions necessary to retain customers. configuration of application interacting with land team members, outsourced developm...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible we are looking to hire a lead devops engineer who will support the linux infrastructure within telesign operations as we build a highly virtualized and distributed transaction processing platform. the technical operations team, working in conjunction with development and release engineering teams, employs an agile devops oriented approach to improve the quality, consistency and efficiency of deployment of telesign’s products and infrastructure. the operations team environment includes staff in the us, belgrade, serbia and colombia. team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike. successful candidates will possess strong devops experience along with proven linux skills. candidates must self-motivate and demonstrate drive to research and complete assigned tasks whether working independently as a member of a cross-organizational team. key responsibilities: ·work as part of a virtual team moving telesign to a continuous delivery capability through use of microservices, containerization ...
Requisition id: 224507 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose responsible for providing a consistent and timely approach for workforce security screening (wss) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. this role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. initiate ongoing screening for active workers as required. collaborates with key stakeholders throughout the workforce security screening process. assesses and interprets the level of complexity of wss files that require adjudication (tier i, ii, and iii), escalates as required. conducts tier i review (identify discrepancies and errors) and adjudication (fte and contingent workers as required). monitor, track and report on wss activities and kpis to identify trends and program improvement opportunities. training new team members on processes and procedures. continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. ensures proper usage of knowledge management and case management tools to effectively respond to, document and monitor wss activities. determines and com...
Job description this is a remote position. job summary we are seeking an admin assistant to deliver world-class real estate media to top-producing agents. from cinematic listing videos to high-converting reels and stunning photography, we hope to elevate our clients’ brands — and we do it through elite service and obsessive attention to quality. our admin team is the client success engine — owning communication, timelines, and quality control across every order. this role is at the frontlines of the client experience. we're not just managing projects — we’re ensuring every client feels prioritized, understood, and taken care of from the first call to final delivery. you’ll manage details with precision, act with urgency, and uphold our company’s high-touch, high-quality standards in everything you do. core tasks respond to all client communications rapidly and thoughtfully send proactive updates on deliverables, timelines, and revisions handle scheduling, and day-before group chats with clients and creative specialists track and follow up on all outstanding requests manage the project dashboard daily to track qc, delivery status, and upcoming orders assign projects to the correct editors or photographers based on sops prepare and conduct pre-shoot and post-shoot calls to align expectations organize and send media via delivery sop ensure edits meet client briefs and visual quality standards thriving in sops and checklists without needed follow up requirements must haves experience with maintaining and updating tonomo, asana, and internal track...
Company description we are looking for a technical support engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description the role involves also product configurations and additional set-ups per customers' requests, the ideal candidate will be detailed oriented with great communication skills, be able to work in a fast-paced environment while being organized and own the issues and tasks related to assigned customers provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas research, diagnose, troubleshoot and identify solutions to resolve customer technical issues collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc monitoring & validating data automated processes document knowledge and help educate colleagues and teammates on technical cases keep current with product knowledge and latest features and functionality qualifications bachelor's degree in information systems, computer science, industrial engineering or equivalent strong troubleshooting and problem-solving skills while being highly detail oriented strong customer service orientation great written and v...
Location: bogotá, colombia (hybrid) only resumes submitted in english will be considered telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. business messaging is a rapidly growing industry. telesign's apis connect some of the world's largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers' mobile communication and operations. our role in messaging operations is proactively looking at worldwide messaging patterns, defining the optimal configuration per customer, and monitoring message delivery rates and general connectivity performance across our many messaging paths. about the role as business enablement associate at telesign, you will become an expert in global messaging requirements, including sender id registration, compliance, emerging trends, and omnichannel agent registration. the business enablement team is critical in supporting telesign's communications business. while the primary focus for this role will be assisting with recurring operational work and minimal customer interactions, this person will also have stretch opportunities to assist with key initiatives and projects related to process improvements, automation, communication o...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
On behalf of tipalti , sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti's product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: offering world-class service to our customers. gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. analyze data, identify business performance improvement opportunities, and effectively communicate findings. build successful working relationships with customers. build and deliver value-driven customer presentations. identify key revenue levers and cost drivers to core business processes, seek solutions to reduce onboarding timeline, increase revenue, and improve profitability. requirements: 5+ years of experience in customer success, project management, or account management roles, preferab...
Our customers will measure our contribution to their success based on the value they receive from our services. tams are responsible for the overall governance and technical service delivery. they help customers maximize the business value of their oracle investments, achieving the desired business outcomes while minimizing risk. to do this, tams must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their it strategy, overcome challenges and meet business goals, and use leading practices for successful oracle technology and cloud deployments and operations. the services portfolio includes managed services, on-premise, hybrid cloud, applications, platforms and databases (saas/paas/iaas), and security services that tams may manage in full or in part. career level - career level - develop and manage the oracle customer relationships by forming long term, high level, relationships with the customer stakeholders. work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. is expected to, be a leading contributor providing direction and mentoring to others on the team. display authority, confidence and a significant understanding of the customers’ business strategy and industry drivers. understand the customer organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. work collaboratively with sales, the delivery teams and customers to identify appropriate solutio...
Company description we are looking for a support engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description the role involves also product configurations and additional set-ups per customers' requests, the ideal candidate will be detailed oriented with great communication skills, be able to work in a fast-paced environment while being organized and own the issues and tasks related to assigned customers provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas research, diagnose, troubleshoot and identify solutions to resolve customer technical issues collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc monitoring & validating data automated processes document knowledge and help educate colleagues and teammates on technical cases keep current with product knowledge and latest features and functionality qualifications bachelor's degree in information systems, computer science, industrial engineering or equivalent strong troubleshooting and problem-solving skills while being highly detail oriented strong customer service orientation great written and verbal clie...
Workplace type: hybrid business unit: ali responsibilities hexagon’s asset lifecycle intelligence division (hexagon ali) is seeking a customer success advisor. this is a remote position to support our customers in americas, emia or apac regions. in t...
Customer success engineer – level 1 (it help desk) – colombia country: colombia about us cloudpso is an information technology outsourcing (ito) company that assists in acquiring qualified staff to address complex digital problems, increasing efficie...
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