Paid search sr. strategist. fashion division remote. colombia who we are: we are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies aro...
Job title: remote customer service representative – healthcare company: southdesk location: remote salary: based on experience about the role southdesk is hiring a customer service representative to support a virtual mental health provider. this role...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior devops to join our applications management team in colombia (bogotá, medellín, cali, bucaramanga). applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. responsibilities: - design, implement, and manage scalable, secure, and reliable azure infrastructure. - develop and maintain ci/cd pipelines for multiple projects. - implement infrastructure as code (iac) using tools like terraform, arm templates, or bicep. - optimize and monitor azure environments for performance, cost, and security. - collaborate with software development and operations teams to improve workflows and ensure seamless deployment processes. - automate operational tasks, including backups, monitoring, and scaling. - troubleshoot issues across the infrastructure and application environments. - stay current with the latest azure offerings, devops tools, and industry trends. qualifications ...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: - work on data extraction architectures and infrastructure for data sourcing - find ways to merge newly discovered data with existing data - identify possibilities to automate the processes where possible - create and maintain optimal data pipeline architectures - assemble complex data sets that meet the functional requirements -...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior devops to join our applications management team in colombia (bogotá, medellín, cali, bucaramanga). applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. responsibilities: - design, implement, and manage scalable, secure, and reliable azure infrastructure. - develop and maintain ci/cd pipelines for multiple projects. - implement infrastructure as code (iac) using tools like terraform, arm templates, or bicep. - optimize and monitor azure environments for performance, cost, and security. - collaborate with software development and operations teams to improve workflows and ensure seamless deployment processes. - automate operational tasks, including backups, monitoring, and scaling. - troubleshoot issues across the infrastructure and application environments. - stay current with the latest azure offerings, devops tools, and industry trends. qualifications ...
Maximize your impact with tp welcome to tp, a global hub of innovation and empowerment, where we redefine the future. with a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. as a globally certified great place to work in 72 countries, our culture thrives on diversity, equity, and inclusion. we value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. the opportunity responsible for planning, managing and guaranteeing the operational and financial efficiency and the commercial relationship with the corporate client (s) to fulfil the value promise established in the service contract, through the management and optimal administration of the resources to office. the responsibilities & duties - manage, represent and direct the daily activities of one or more operating units. - plan and coordinate the execution of strategies to improve profitability, productivity, and efficiency in all operations under his charge. - manage compliance with financial, operational, and corporate kpis. - design and present annual operating budgets and reforecasts to the vice president of operations. - manage and develop a highly motivated work team in line with the management and organizational development processes, the values, and the dna of teleperformance. - continuously research, identify, and introduce process improvement measures and approve actions or elevate them to a higher ...
**company description** technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. - administration and configuration of existing servicenow modules. - adapting existing servicenow modules and business flows to changing customers’ business needs. - developing integrations. - writing of documentation and procedures/ documenting the source code with comments and writing technical documentation. **qualifications** - 2 years + of servicenow development experience - servicenow administration experience. - experience with relational databases. - familiar with service oriented architecture and web services integration (soap/wsdl, rest). - familiar with ldap, ms active directory, adfs. - integration (interfacing) of enterprise software systems. - experience in using javascript, html and css is a plus. - english level (b2). - itil foundation certification. **additional information** discover some of the global benefits that empower our people to become the best version of themselves: - ** work-life balance**: hybrid work and flexible working hours, employee assistance programme; - ** finance**: competitive salary package, share plan, ...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. as an **experience architect, ai & agentforce**, you will be responsible for driving the solution for and build...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an sr. aws consultant, you will have the opportunity to: - support customers in the adoption of amazon connect solutions, ensuring ...
At velocity global, we believe that success knows no borders—and it’s built by teams working together across them. our unified, tech-enabled platform empowers businesses to hire, pay, and support talent in 185+ countries, making global growth not just possible, but seamless. behind every expansion and every solution is a spirit of collaboration between our teams and the companies we serve. with ai-powered tools and human-first service, we simplify the complexity of global workforce management so businesses can focus on what matters: their people, their purpose, and their potential. where your work moves the needle at velocity global, every team member helps shape our success. when you join us, you don’t just fill a role—you live our values. they guide how we work, collaborate, and make an impact across borders. by bringing these principles to life, you’ll help us grow stronger, move faster, and lead the future of global work. what makes you a great fit velocity global is seeking a technically-oriented salesforce specialist who can architect and implement complex solutions across our platform, with a strong focus on ai integration and advanced automation workflows. this role sits at the intersection of salesforce platform expertise, automation engineering, and emerging ai technologies, supporting our global operations. based in colombia (remote). must be legally authorized to work in colombia language requirements - professional fluency in english (written and verbal) - required - must be comfortable leading technical discussions in english with global stakeholders - ...
Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. our game-changers around the world...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. we are adding a salesforce solution architect to our incredible service cloud practice! working closely with and reporting to our servi...
Position targets responsible for validating commercial orders using the opentext ocr validation tool. ensure accurate reading of orders to feed data into the sap system, enabling touchless postings. conduct ocr tool training sessions to promote continuous improvement, leveraging machine learning capabilities. support the onboarding of latam ocr activities into the co hub. assist with the global intelligent document processing (idp) project to develop new validation solutions as an independent service line within ssc areas (sd, ap, ar, ocr, etc.). participate in the upgrade of the opentext ocr tool as part of the intelligent enterprise program. qualifications (for job posting) degrees work experience open to hiring candidates without prior work experience. responsibilities and competencies proficiency with various software applications. fast typing skills and agile processing abilities. maintain high-quality standards in transactional tasks. validate orders for countries including brazil, colombia, peru, chile, and paraguay. support the implementation of new countries as part of the idp strategy. assist with the ocr opentext tool upgrade within the intelligent enterprise program. #j-18808-ljbffr...
Join to apply for the contact center support engineer (genesys cloud) role at concentrix 3 days ago be among the first 25 applicants join to apply for the contact center support engineer (genesys cloud) role at concentrix get ai-powered advice on this job and more exclusive features. job title: contact center support engineer (genesys cloud) job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. in our information technology and global security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. you will work with the best in the world to design, implement and strategize it, security, application development, innovation, and solutions in today’s hyperconnected world. you will be part of the technology team that is core to our vision of develop, build and run the future of integrated services. our game-changers around the world have devoted their careers to ensuring every relationship is exce...
Join to apply for the regional acct manager role at fortinet 1 day ago be among the first 25 applicants join to apply for the regional acct manager role at fortinet get ai-powered advice on this job and more exclusive features. - proven ability to sell solutions to mid-size enterprise accounts. - a proven track record of quota achievement and demonstrated career stability - excellent written and verbal communication skills for presentations to executives & individual contributors. - bilingual in english and portuguese, spanish is a plus - a self-motivated, independent thinker that can move deals through the selling cycle - sales experience selling to mid-size enterprise accounts in the retail segment. - selling network security products and services. - the candidate must develop their activities understanding the constant changes of a very dynamic market. job description skills & qualifications - proven ability to sell solutions to mid-size enterprise accounts. - a proven track record of quota achievement and demonstrated career stability - experience in closing large deals. - excellent written and verbal communication skills for presentations to executives & individual contributors. - bilingual in english and portuguese, spanish is a plus - a self-motivated, independent thinker that can move deals through the selling cycle - sales experience selling to mid-size enterprise accounts in the retail segment. - selling network security products and services. - the candidate must develop their activities understanding the constant changes of a very dynamic market. job...
We’re hiring! senior devops engineer – bogotá (hybrid) at traffic tech, we’re redefining global freight logistics through intelligent, scalable platforms. our bogotá tech hub plays a key role in building and operating our freight operating system, enabling smarter, faster, and more reliable global trade. we’re looking for a senior devops engineer with a strong foundation in backend development to lead the design, automation, and optimization of our ci/cd pipelines, cloud infrastructure, and operational workflows. this role is perfect for someone who thrives in complex, high-availability environments and is passionate about automation, security, and continuous improvement. location: bogotá, colombia – hybrid language requirement: english (b2+) – mandatory what you bring 5+ years in devops (ci/cd, kubernetes, terraform, helm) 3+ years managing azure kubernetes service (aks) infrastructure strong knowledge of observability tools and practices solid secops background with vault, rbac, mtls, and compliance standards english proficiency (b2+) – spoken and written autonomous, collaborative, and improvement-driven mindset highly desirable hands-on python backend development (fastapi, postgresql, kafka) certifications (ckad, azure devops, cloud security) logistics, freight, or supply chain industry experience what you’ll do devops & cloud infrastructure architect and manage ci/cd pipelines using github actions, argocd, and helm for kubernetes (aks) define, version, and deploy azure resources with terraform and helm charts configure autoscaling (hpa) and cost-cont...
Technical ii, global it service delivery join to apply for the technical ii, global it service delivery role at concentrix technical ii, global it service delivery 5 days ago be among the first 25 applicants join to apply for the technical ii, global it service delivery role at concentrix get ai-powered advice on this job and more exclusive features. job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify ...
Title: knowledge management specialist s ummary of role the knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized for both internal and external c...
1 day ago be among the first 25 applicants company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. this discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and predictive modeling. as a data engineer, you will be responsible for designing, developing and maintaining our pipelines to ingest and process data; working alongside bi and data analysts. you will actively participate in the development of our data platform and assist the team in creating new data pipelines, ensuring the highest quality of data delivered. responsibilities: work on data extraction architectures and infrastructure for data sourcing find ways to merge newly discovered...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an aws technical architect, you will have the opportunity to: - ensure customer success in building and launching amazon connect so...
The knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized for both internal and external consumption. -define and enforce governance polici...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einst...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einst...
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