About dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across var...
Departamento bogotá dc localidad remoto salario 4000--- compartir facebook empresa executive assistant institute descripción de la empresa we are eai institute, a remote staffing agency specializing in placing skilled professionals—such as executive ...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a carrier sales representative , you will negotiate rates with carriers to cover loads that were tendered by a customer. this position is designed with a clear growth path, offering the opportunity to transition into an account manager role and take on greater responsibilities, client relationships, and strategic decision-making. some of your responsibilities are but are not limited to: carrier relationship management: identify, develop, and maintain relationships with carriers to secure reliable transportation options. freight matching: match carrier capacity with customer freight requirements to ensure timely and cost-effective delivery. negotiation: negotiate rates and service agreements with carriers to meet customer needs and maximize profitability. problem-solving: resolve any transportation issues or delays quickly and effectively, maintaining high customer satisfaction. communication: act as the primary point of contact between carriers and internal teams, ensuring clear and efficient communication. documentation: ensure all carrier agreements, rate confirmations, and compliance documents are accurately maintained. requisi...
Innovation starts from the heart. at edwards lifesciences, we’re dedicated to developing groundbreaking technologies with a genuine impact on patients’ lives. at the core of this commitment is our investment in cutting-edge information technology. this supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. as part of our it team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions. responsible for executing software automation development work as assigned, ensuring that internal it software products are delivered in a fashion consistent with industry/company design, architecture, and quality standards as well as best practices how you will make an impact: • engineer it automation software code, etl code, or web applications solutions by using application development tools. • lead efforts to determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions • document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code on complex issues • determine and lead the design of system specifications, standards, and programming . • improve operations by conducting systems analysis; recommending changes and formulating alternative solutions in policies and procedures • lead project development teams through execution of best practices in software development, mentoring other team members, and en...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are seeking a highly skilled and motivated senior data scientist with expertise in ai to join our data&ai; team. the ideal candidate will possess a strong background in data science, ai technologies, and advanced analytics. you will work closely with clients to understand their business needs, develop innovative ai solutions, and provide actionable insights that drive strategic decision-making. qualifications - proficient with llms (gpt, claude, llama, mistral) and rag pipelines using langchain/langgraph - experience with aws bedrock and sagemaker for deploying generative and ml models - strong in prompt engineering, embeddings, semantic search, and vector dbs (faiss, pinecone) - skilled in python, tensorflow, keras, scikit-learn, hugging face, numpy, pandas - solid understanding of ml/dl techniques (svms, dnns, gradient boosting) and applied statistics - proficient in sql, nosql (mongodb), and data visualization - mlops experience with ci/cd, model monitoring, experiment tracking, and docker-based deployments - familiar with fastapi, airflo...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description development is the largest discipline at endava. our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. a development consultant understands the technical landscape of it projects, comprehends the business context and goals, and uses their experience to develop optimal solutions, including technology and design choices. they support the project manager in planning software delivery, articulate the vision to both technical and non-technical stakeholders, and work directly with customers to define solutions. responsibilities: - leads and mentors a team of up to 10 developers by offering guidance and support in their daily activities and their professional development. - facilitates the planning, implementation, and delivery of software, ensuring that they are completed on time, following agreed requirements and adhering to established quality sta...
We want you on our team ️️ we are a specialized technology company focused exclusively on the financial sector. the company was founded by a group of professionals with over 20 years of experience, allowing us to combine deep business knowledge with the latest technology to offer our clients innovative solutions. we are currently looking for a senior cloud automation engineer this position will initially be a hybrid based in medellín. after 6 months, you will have the option to relocate to spain (madrid), with all travel expenses and visa processing covered. what will your goal be? the position involves creating software solutions using the necessary technologies and tools, as well as adapting and modifying programs according to user requirements and the project leader's instructions. it also includes researching new technologies required for optimal work development, adapting to the project's needs. an understanding and application of standards during the programming process is also required. what are the working conditions and benefits? indefinite term contract. hybrid work arrangement in the city of medellín (you'll be there every other week). relocation to spain is available. english courses. flexible hours. prepaid medicine. hours monday to friday 8 - 6 (friday continuous hours until 2:30). 6 additional days of vacation per year what requirements must you meet? more than 3 years of experience in cloud engineering practice on aws or azure. more than 2 years of experience developing with terraform. more than 2 years of development experience with golang and python. exper...
Position : executive assistant work hours (client) : monday to friday, 8am - 4pm cst, full-time, permanent pay range : $1000 - $1200 usd/month (varies based on skill set and experience level) location of search : latam company/client overview: work location: this role is fully remote about us: a leading turf solutions company, known for quality products and excellent customer service. the texas branch focuses on delivering top-notch support to clients, helping create beautiful and durable landscapes. join a team that values innovation, teamwork, and making a real impact every day! duties and responsibilities: the company is seeking a highly organized and proactive executive assistant to support our texas branch operations and sales management. this role plays a key part in ensuring smooth day-to-day operations, calendar management, and client coordination. the ideal candidate is comfortable with software systems, has strong customer experience skills, and thrives in a fast-paced environment. key responsibilities: answer and make phone calls with a strong customer service focus manage executive calendars, appointments, and travel arrangements (personal and professional) track business operations and prepare reports manage receipts and assist with job costing place material orders with suppliers and track follow-ups assist with basic project involvement, including data review and pulling reports support events and ad hoc projects collaborate with suppliers and crews across latam support with ad hoc administrativ...
Company description r25_0016752 our nielseniq technology teams are working on our new “connect” platform, a unified, global, open data ecosystem powered by microsoft azure. our clients around the world rely on nielseniq's data and insights to innovate and grow. as a senior bi full stack engineer, you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, toronto and chennai. job description - designing bi processes and setting a data model structure. - develop high performing, reliable and scalable solutions. - proactively identifying and developing solutions within business requirements. - ability to clearly communicate technical details to business. - analysing and identifying gaps and areas for improvement. - building flows, reports and dashboards - work independently with a remote manager and also as part of a team to design and develop solutions. qualifications - +3 years of experience in sql /t-sql and knowledge about sql server databases systems. - +3 years of experience in power bi dax & power query m. - passionate about learning new technologies (azure portal, azure data factory, power automate, power apps, data leakes and data warehouse). - fluent english (both written and spoken). - ability to work creatively in a problem-solving environment. - desire to work in analytical systems, warehouses. - ability to learn new concepts and software quickly. - ability to use technology to solve busin...
Description the senior project manager is responsible for leading complex projects from conception through to completion, ensuring that they are delivered on time, within budget, and to the agreed quality standards. the role involves coordinating with multiple stakeholders, managing project risks, and ensuring alignment with strategic objectives. lead and manage end-to-end project delivery, including planning, execution, monitoring, and closure develop detailed project plans, schedules, and budgets, and obtain necessary approvals coordinate with cross-functional teams and stakeholders to ensure project alignment and resource availability identify, assess, and manage project risks and issues, implementing effective mitigation strategies ensure project deliverables meet quality standards and business requirements manage project communications, providing regular updates to stakeholders and senior management oversee project documentation, ensuring accuracy and compliance with organizational standards mentor and guide junior project managers and team members expected deliverables comprehensive project plan with timelines, budget, and resource allocation regular project status reports and dashboards for stakeholders risk management plans and issue logs final project deliverables meeting quality and performance criteria completed project documentation and lessons learned summary requirements bachelor’s degree in business administration, management, engineering, or a related field minimum of 4-6 years of experience in project management, with a proven track record of managing com...
Additional locations: n/a diversity - innovation - caring - global collaboration - winning spirit - high performance at boston scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. with access to the latest tools, information and training, we’ll help you in advancing your skills and career. here, you’ll be supported in progressing – whatever your ambitions. requirements: bachelor in sales, administration, economy, international business, marketing, or engineering, nursing or health professionals minimum 1 year of work experience focused on commercial, sales áreas or cath lab knowledge: information and indicator analysis, excel (high level), b1 – b2 english level" requisition id: 612029 as a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. so, choosing a career with boston scientific (nyse: bsx) isn’t just business, it’s personal. and if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to ...
Overview arthur j. gallagher & co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (p/c) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the united states. we also offer claims and information management, risk control consulting, and appraisal services to clients around the world. position summary the gallagher corporate communications team is looking for an internal communications specialist who will be responsible for supporting internal communications through multiple distribution channels. this role will report to the director of communications to provide communications and technical support for various initiatives including corporate emails, sharepoint management, writing/editing, content creation, and communications tracking. this role will help drive consistent communication practices for all the business partners they support. how you'll make an impact essential duties and responsibilities: write and/or edit communications based on stakeholder request, including understanding audiences, business need, and writing with audience focus. manage sharepoint requests including design elements of pages, imagery and/or business site requests. responsible for scheduling and distribution of assigned communications, including emails and newsletters that may involve coordinating and editing of layouts and designs. help manage shared email mailboxes with day-to-day needs from clean-up to helping answer questions that get submitted....
* company description: redcol is a network that currently groups nine schools in seven cities in the country, with more than 6,200 students. it is the result of a path traveled by educators and businessmen from different sectors, who believe in education and in the formation of integral beings to be able to assume the destiny of colombia and latin america. * job purpose: to ensure that each student learns the curriculum according to his or her pace and learning pace and learning style. * duties and responsibilities: - uses a variety of pedagogical strategies and resources to respond to the diverse needs of students. - uses a variety of support tools to ensure equitable participation of all students in a structured environment. - teaches problem solving, thinking, analysis and questioning. - adjusts to individual student needs through differentiated instruction. - creates an appropriate physical environment with procedures and routines that stimulate learning. - establishes a climate that promotes equity and respect, both with students and parents. parents. the schools within the cognita network, as well as other companies within the business group and/or affiliated entities, are always committed to protecting, safeguarding, and promoting the well-being of the children and adolescents in their care, and expect all employees, volunteers, and third parties to share this commitment. safer recruitment policies will be carried out prior to confirming any hiring. * requirements: -professional in education (minimun) -experience: 2 years in teaching -english level: c2 * job co...
Sales representative (strong middle/senior) full-time, remote location: latin america (colombia, mexico,costa rica) proficient in english with strong verbal communication skills (required) about the client our client is a fast-growing real estate investment company that specializes in helping homeowners navigate difficult situations with solutions like cash deals, creative financing, and full concierge listing services. they are operating in 32 states across the country and are scaling rapidly. the company is driven by a strong culture of growth and excellence, focused on providing effective, fast solutions to homeowners in need. job description our client is looking for a driven sales representative to join their team. the ideal candidate will be someone who thrives in a fast-paced, high-performance environment. this role requires someone who is passionate about growth, winning, and putting in the effort to become the best version of themselves in both business and life. key responsibilities - build a pipeline using high-intent leads and smart outbound strategies - uncover seller motivations and structure win-win deals - pitch cash offers, novations, and creative finance options - close deals with confidence and urgency - collaborate closely with the team to get deals sold requirements - minimum of 3 years of high-level sales experience (preferably phone-based sales) - grit, urgency, emotional intelligence, and a strong drive to succeed - exceptional work ethic – willing to work late nights and weekends when needed - proven abil...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the knowledge management knowledge management specialist, consultant is responsible for managing client care content for within microsoft dynamics support articles and functions as a knowledge management expert for client experience improvements. this role involves editing and publishing new and updated content and documentation to team members and will require a strong partnership with the service experience team members, product support engineers, training, and other key stakeholders. additionally, this role involves ongoing oversight of knowledge governance. this role performs a range of knowledge management tasks that support the overall client care knowledge strategy, including but not limited to the following responsibilities: - collaborate closely with line of business leadership to understand gap analysis for current knowledge - oversee business-critical documentation, ensuring alignment with content standards...
Additional locations: n/a diversity - innovation - caring - global collaboration - winning spirit - high performance at boston scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. with access to the latest tools, information and training, we’ll help you in advancing your skills and career. here, you’ll be supported in progressing – whatever your ambitions. what we are looking for in you: we are seeking a highly skilled and experienced legal counsel to support our operations across the andean region. the ideal candidate will possess strong academic credentials, relevant legal experience, and the ability to act as a strategic partner to our business. a successful candidate will demonstrate solid judgment, high ethical standards, and a collaborative mindset in a matrixed, international environment. key responsibilities: compliance leadership: act as the compliance officer for the sagrilaft and ptee programs in colombia. oversee due diligence, internal monitoring, and compliance audits. training & communication: lead training sessions for internal teams on relevant compliance topics and ensure alignment with corporate policies and regulatory requirements. corporate law & governance: provide legal advice and support on corporate governance, commercial contracts, and regulatory matters. business partnering: collaborate cross-functionally with finance, hr, marketing, sales, and regulatory affairs teams to manage legal risks ...
Move your business is an outsourcing company based in southern california, dedicated to empowering both businesses and professionals. we connect growing companies with skilled virtual talent while creating meaningful, long-term opportunities for our team members. as a fast-growing player in the outsourcing space, we’re committed to building partnerships that drive success and to fostering a supportive, inclusive environment where our people can thrive and grow with us. move your business is proud to represent geraci llp, an american-based law firm focused exclusively on representing private lenders. geraci provides comprehensive legal services to private lenders throughout the united states, including customized loan documentation, regulatory compliance, and risk mitigation. their mission is to support private lending professionals with practical, forward-thinking legal solutions that enable confident decision-making and sustained growth. the role on behalf of geraci llp, we are seeking a highly organized and detail-oriented marketing administrator to join our team. this dual-role position will provide dedicated executive support to the chief marketing officer (cmo) while assisting the broader marketing department with administrative and operational tasks. the ideal candidate is a proactive problem-solver with a strong foundation in administrative best practices and a working knowledge of marketing operations. this role is key to ensuring the smooth and efficient functioning of both the cmo’s office and the marketing team. working hours: full time (40 hours per ...
Job description commercial and money movement solutions product development (cms pd) is a strategic organization within visa’s broader commercial and money movement solutions (cms) division. it was established to support visa’s expansion into new money movement flows—such as b2c, p2p, b2b, and g2c—and to capture the significant business opportunities these represent. cms pd is responsible for delivering innovative capabilities across platforms like visa direct, b2b connect, spend clarity for enterprise, and visa government solutions, enabling seamless and secure movement of funds across the globe. the cms pd pmo (project management office) plays a pivotal role in driving execution excellence across this portfolio. the team supports strategic initiatives and marquee programs by ensuring alignment, governance, and delivery across global and regional stakeholders. it collaborates closely with product development, product management, operations, cybersecurity, client services, and enterprise functions to streamline execution and accelerate time-to-market . the pmo also leads business operations innovation, including the use of genai to automate reporting for the technology leadership team and to scale portfolio-wide scorecards. these efforts enhance visibility, reduce manual effort, and improve decision-making across cms pd. technical program manager for commercial & money movement solutions product development team, the position will be the pmo lead for team of teams (toft) working alongside a group of product development teams that participate in agile execution and deliver...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description this analyst position will support the global marketing category sourcing team by executing procurement, analytical and sourcing administrative activities. focuses on operational excellence in procurement, ensuring efficient and effective procurement of goods and services. requires strong analytical skills, a background in supplier management, and the ability to work independently while collaborating across various departments and regions. supports the manager, sourcing shared services in ensuring the team operates smoothly and meets its objectives. key responsibilities - procurement and sourcing: identify and evaluate potential suppliers, support formal sourcing events and negotiations, and monitor supplier performance. - operational excellence: ensure efficient procurement and sourcing, support continuous improvement initiatives, assist in managing the ariba pwr intake process and maintain internal marketing sourcin...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description this analyst position will support the global marketing category sourcing team by executing procurement, analytical and sourcing administrative activities. focuses on operational excellence in procurement, ensuring efficient and effective procurement of goods and services. requires strong analytical skills, a background in supplier management, and the ability to work independently while collaborating across various departments and regions. supports the manager, sourcing shared services in ensuring the team operates smoothly and meets its objectives. key responsibilities - procurement and sourcing: identify and evaluate potential suppliers, support formal sourcing events and negotiations, and monitor supplier performance. - operational excellence: ensure efficient procurement and sourcing, support continuous improvement initiatives, assist in managing the ariba pwr intake process and maintain internal marketing sourcin...
Automation & api integration engineer (contract, remote) salary range: $2600 - $2900 per month we are seeking an experienced for a automation & api integration engineer 3-month contract (with potential for extension) to support a medical device company undergoing a major technical and organizational transition. this role is critical to maintaining and advancing the company’s salesforce infrastructure and its integrations with key platforms and partners. the ideal candidate is a proactive problem-solver with experience optimizing salesforce environments and integrating third-party tools. you'll be working closely with the head of product and a lean cross-functional team to ensure continuity and support for high-priority projects. location: remote (latam candidates strongly preferred due to timezone alignment) duration: 3 months to start, with possible extension compensation: competitive, based on experience start date: immediate contract requirements: must be willing to sign a business associate agreement (baa) key responsibilities maintain and optimize the salesforce instance, focusing on reducing manual processes and improving data flows. implement and support key integrations, including: salesforce + hey market salesforce + calendly salesforce → hailie (enrollment → backend sync) salesforce + ringcentral (call center integration) hailie + zoom hailie + calendly hailie → stripe manufacturer (hana) → erp hailie device order → salesforce → shipping & handling salesforce → shipp...
Job description about the role as a department manager, you'll be the leader supporting and encouraging your whole team. by bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and h&m; succeed. ensuring an excellent operational & visual experience for your store, customers & colleagues. you'll be aware of your store's strengths, opportunities, and competitors. analyze and follow up on sales, and create plans to optimize results and profits. a day in the life working at h&m; means no two days are ever the same, but a typical day will include the following responsibilities* customer sales & profit - you are responsible for the total omni customer experience in your store, ensuring visual and commercial curation according to global guidelines - representing yourself and the h&m; brand positively during customer interactions - be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them - establish & analyze sales and budget goals, creating plans to optimize results - ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers - following up that your team is actively promoting our customer loyalty app (hello member) & in-store sustainability initiatives - manage your department in a cost-efficient way - ensure correct routines in fitting room and checkout, including transaction, returns and ex...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a logistics coordinator you will be responsible for monitoring shipments and ensuring on-time delivery, while keeping all stakeholders informed and supporting the operations team in maintaining service excellence. some of your responsibilities are but are not limited to: monitor shipments (ftl, ltl, and expedited) from pickup to delivery, ensuring timely execution and on-time arrivals. maintain real-time updates in the tms and internal trackers, accurately reflecting shipment milestones and status changes. communicate with drivers, dispatchers, and carriers to confirm etas, resolve issues, and ensure smooth transportation flow. provide shipment visibility and proactive updates to customers and account managers, keeping all stakeholders informed. identify and escalate potential delays or service issues to prevent disruptions and maintain customer satisfaction. verify proof of delivery (pod) and ensure all shipping docu...
Company description about us evolution is a market-leading developer and provider of products and services for online casino entertainment. our excellence is driven by over 25,000 evolutioneers across 50 markets worldwide, working in product innovation, software development, it solutions, game hosting and business support. evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. we thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: evolution live, netent, red tiger, ezugi, big time gaming, nolimit city and digiwheel. evolution is a swedish company founded in 2006 and listed on nasdaq nordic (evo). job description - assist the chief accountant on monthly payroll computation and processing for the entity - close cooperation with operations and hr departments to ensure accurate reporting of payroll for colombia and argentina - ensure payroll journal entries and accruals are recorded in the general ledger in a timely manner and are accurate. - assist performing monthly payroll and tip reconciliations as part of the month-end close procedures. - to perform all additional work designated by the chief accountant as needed. qualifications experience & qualifications required: - bachelor's degree in finance and/or accounting. - 3- 5 years of proven experienc...
Job description · lead a team of strategically and operationally focused analysts and consultants, ensuring visa’s objectives and deliverables meet or exceed client expectations · provide ongoing coaching to staff with a focus on advancing skill sets to become the best within their current role, while providing guidance on achieving goals beyond their role · coordinate the team’s workload and tasks, taking the initiative to coach the team to resolve problems and meet deadlines. · build and enhance positive working relationships with key visa internal stakeholders to understand the priority of initiatives and define an execution strategy with current resources · act as the escalation point - both internal and external – ensuring account service center best practices and skills are demonstrated consistently · coordinate directly with team and internal stakeholders to understand client requirements and support needs and implement necessary changes to improve the client experience. · act as regional liaison for technical account management for planning and status updates. · ensure detailed project plans, status reports, and issues logs are maintained in accordance with client resolution global kpi guidelines. · proactively identify operational opportunities to increase service quality or efficiency. · ensure team consistently utilizes and updates microsoft dynamics (crm) to maintain project milestones and client communications. · manage non-routine, complex processing and change requests, as well as short-term tactical and strategic client initiatives. · provide regular repor...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description this analyst position will support the global marketing category sourcing team by executing procurement, analytical and sourcing administrative activities. focuses on operational excellence in procurement, ensuring efficient and effective procurement of goods and services. requires strong analytical skills, a background in supplier management, and the ability to work independently while collaborating across various departments and regions. supports the manager, sourcing shared services in ensuring the team operates smoothly and meets its objectives. key responsibilities - procurement and sourcing: identify and evaluate potential suppliers, support formal sourcing events and negotiations, and monitor supplier performance. - operational excellence: ensure efficient procurement and sourcing, support continuous improvement initiatives, assist in managing the ariba pwr intake process and maintain internal marketing sourcin...
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