Somos una empresa de contact center y estamos en búsqueda de asesores comerciales que cuenten con mínimo 3 meses de experiencia en ventas ya sea presencial o por call center, con excelente actitud comercial, adaptabilidad al cambio, fortalezas para t...
Importante empresa del sector contact center se encuentra en búsqueda de bachilleres para desempeñar el cargo de asesores comerciales con mínimo 3 meses de experiencia en ventas presenciales o por call center certificable en cualquier industria, pued...
On behalf of tipalti, sd solutions is looking for a talented customer onboarding director, americas customer onboarding and colombia site lead to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office, pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. responsibilities: 1. leadership and team management: - lead, mentor, and develop a high-performing customer onboarding team. - foster a culture of excellence, collaboration, and continuous improvement. - set clear performance expectations and provide regular feedback and coaching to the team. - customer project delivery: - oversee the successful delivery of customer projects, ensuring they are completed successfully and efficiently. - develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction. - act as an escalation point for project-related issues and work to resolve them promptly. - cap...
Join to apply for the electrical bim manager role at eng 3 days ago be among the first 25 applicants join to apply for the electrical bim manager role at eng get ai-powered advice on this job and more exclusive features. eng (engbim.com) is a bim company that specializes in hands-on, field-focused bim services. founded in 2007, we have positioned itself as the largest and most experienced bim production service provider in the united states, having completed 5,000 bim projects with a dedicated team of over 500 staff members. we provide mep modeling, vdc/bim management, laser scanning, and scan to bim services, as well as a comprehensive array of bim production services to architects, engineers, and owners. eng has evolved, expanded and become increasingly complex, but continues to be dedicated to being a high-growth, well-run, profitable business with employees and contractors located throughout the world. a job captain is the one who runs the teams of modelers for specific projects. they’re in charge of mentoring the modelers on software usage and best practices, detecting missing information and handling rfi/rfcs, and doing quality control within their assigned disciplines. the job captain must also be able to do modeling tasks; in fact, they develop excellent models, combining this with the internal management of the modeler’s coordinated actions within the project. mandatory requirements: - an advanced of english is an absolute must. - +5 years of bim experience - +5 years of experience using revit, navisworks, recap, cloud compare for electric projects. - exper...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. corporate travel agent at bairesdev we are looking for a corporate travel agent to join our business administration team. you will be responsible for coordinating all aspects of inbound and outbound travel planning for employees and clients, visa cases, and expatriate and relocation management. what you will do: 1. research, arrange, and coordinate travel, transportation, lodging, medical insurance, meals, car rental, and other ancillary needs according to requirements and budget to ensure safe and efficient travel operations. 2. provide first-level support to managers on global mobility travel policies, processes, and operations. 3. maintain knowledge of travel methods and requirements, as well as government rules and regulations in various destinations, such as passport and visa laws and tariffs. 4. lead the execution of the visa strategy. 5. conduct research, negotiate, and manage corporate agreements with tour operators, airlines, lodging (hotels and housing), transportation companies, and insurance companies....
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description nice project manager. sutherland is looking for project managers who wants to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilitie...
Join to apply for the technical account manager role at veryfi 1 day ago be among the first 25 applicants join to apply for the technical account manager role at veryfi get ai-powered advice on this job and more exclusive features. this range is provided by veryfi. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $30,000.00/yr - $60,000.00/yr company overview at veryfi, we specialize in providing cutting-edge ai and machine learning solutions for expense and document management. our technology empowers businesses across various industries to streamline their processes, achieve greater efficiency, and gain valuable insights from their data. role overview as a technical account manager (tam) at veryfi, you will be the primary technical point of contact for our key clients. you'll play a crucial role in ensuring successful onboarding, maintaining strong client relationships, and driving customer satisfaction by providing technical expertise and support. responsibilities - serve as the primary technical point of contact for assigned clients, understanding their document processing automation needs and ensuring successful implementation of veryfi's data extraction solutions - guide clients through api implementation, providing code samples, documentation, and best practices to ensure successful integration with their systems - conduct regular check-ins with clients to understand their evolving needs, address technical challenges, and identify opportunities for expanded use of veryfi's platform -...
**** nosotros hablamos espaÑol **** urgently hiring and training chha are you looking for extra income? certified home health aide - hha interviews now!! day - evening - overnight - weekend shifts available - bergen and passaic county if you are searching for a flexible work schedule and an employer who will support you, please call us now for more information. apply today!!! contact laissa 973-574-1120 are you looking to become a certified home health aide? **** call to inquire about our on-line hha classes to be offered in 2024 ****** our location 1117 main ave suite 101, clifton nj 07011 work in your neighborhood and give back to your community. bayada home health care has an immediate need for hhas - home health aides to care for our clients. as a member of our home care team, you will be valued, respected, and heard. qualifications for home health aide (homemaker): - active n.j. homemaker - home health aide license listed in good standing with the board - entry level aide's welcomed! bayada offers home health aide (homemaker): - $500 referral bonus (receive bonus for referring family/friend chha) - ppe provided (gloves, masks, sanitizer, etc.) - weekly pay with direct deposit - paid time off and holiday pay - health insurance - 401k - 24/7 on call clinical manager support - flexible scheduling to fit your lifestyle - short commute times - we try to match you to opportunities near your home - positive work environment and the tools you need to do your job - scholarship programs ~virtual & in person interviews available!!~ bayada recognizes and rewards...
In this role, your responsibilities will be · develop and support the execution of the strategic growth plan for the flexim business unit in colombia. · direct sales to defined customers – defined region. · provide formal and informal technical advice in the field by performing demonstration and feasibility measurements, as well as specific consultations as a specialist expert to work teams for commissioning services and similar. · attend technical emergency requests for measurement and/or equipment installation with immediate response, exclusively when the request involves the sale of equipment. · develop internal technical and commercial training sessions at emerson for internal and external sales teams, service, proposals, engineering, and similar. · influence technical specifications to maximize the content of flow products and solutions. · provide competitive and superior technical solutions to customers. · work closely with the bdm and marketing team to identify and develop new business opportunities for products and solutions. · develop technical solution presentations for flow/flexim products and solutions for both the commercial area and customers. · conduct seminars for customers and industrial groups as needed throughout the national territory and/or lam. · establish face-to-face contact with key customers and new customers to build a solid relationship; obtain key sales-related information, understand their needs, and analyze their concerns, plans, and purchasing criteria. · analyze customer process requirements to select the products and s...
Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers ). sr. accounts payable .monks monks is on a mission to create a new future for this industry. our vision? build everything with a belief that changing for good comes from changing who does the work. yep, that means you. welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. that’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. joining the .monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, borderline obsessive talents from all over the world. now, about the opportunity: as a accounts payable specialist you’ll work with the finance team and the ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives. role and responsibilities review all incoming vendor invoices and code to the appropriate gl account/ job collaborate with media and production teams on the coding of vendor invoices set-up ven...
Join to apply for the collections specialist role at zimmer biomet 2 days ago be among the first 25 applicants join to apply for the collections specialist role at zimmer biomet at zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect responsible and accountable for the collection of past due invoices and monitoring of assigned customer accounts to maintain past due and credit risk at a minimum in a gbs environment. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. focus activities on being customer-minded, while achieving corporate dso goals and minimizing bad debt exposure how you'll create impact responsible to monitor assigned customer accounts and tightly follow-up on past due accounts. daily contact wit...
Join to apply for the software quality assurance analyst role at sd solutions join to apply for the software quality assurance analyst role at sd solutions get ai-powered advice on this job and more exclusive features. direct message the job poster from sd solutions recruitment coordinator & recruitment researcher at sd solutions | building dedicated software development teams on behalf of sciplay , sd solutions is looking for a talented software qa analyst. the qa analyst will collaborate with production and quality leads to evaluate and execute procedures for maintaining high standards of quality and reliability for all game content developed. this position is responsible for developing and executing tests on new and existing products to ensure that they meet functional and technical requirements to maintain high overall product quality. analysts will also interface with other cross-functional disciplines to research and resolve issues in a timely manner. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: conduct functional, end-to-end, and regression testing of applications to ensure functionality, reliability, and quality. create and maintain test cases, standards, guidelines, and playbooks for testing and development of best practices. document and report defects, issues, and areas of improvement as well as manage and prioritize critical defects. collaborate with qa leadership and product to understand requirements and provide feedback. generates status reports, documentation, and other l...
Direct message the job poster from simetrik founded in 2019, simetrik is a powerful b2b platform that utilizes no-code solutions and generative ai. it empowers financial and operational teams by enabling them to automate all reconciliation processes from start to finish, while also anticipating and managing risks. this is achieved through a single, intuitive, and robust interface inspired by spreadsheets. simetrik has established itself as a market leader in latin america, handling two-thirds of the region’s transactions. its clientele includes prominent institutions such as payu, mercado libre, rappi, pagseguro, falabella, oxxo, itaú, and nubank, alongside partnerships with leading firms like deloitte. in addition to expanding its international presence, simetrik has successfully entered key asian markets, serving clients in india and singapore. the company now has a global footprint that spans over 35 countries, monitoring more than 200 million records daily. about the role we’re looking for an account executive with a proven track record in b2b sales (ideally in a saas company) to join simetrik and help us skyrocket our revenue. the ideal candidate is a strong communicator, a pro at negotiating, an experienced deal closer with the ability to manage sales processes with multiple stakeholders and someone who can easily organize and maintain a healthy sales pipeline. experience in articulating sales methodologies such as meddpicc and command of the message. you’re a pro at collaboration, persuasion, and negotiating large deals with enterprise clients. you can easily organiz...
On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes with our products/services. you will manage a segment of over 1,000 customers, focusing on identifying and scaling growth opportunities using tools and technology. your responsibilities include setting benchmarks, conducting business reviews, advocating for product solutions, reviewing usage, gathering feedback, and enhancing the customer experience. responsibilities 1. manage a portfolio of 300+ clients within the scaled segment to promote growth through cross-sells and upsells. 2. scale high-growth accounts to higher-touch engagement models. 3. identify business changes (acquisitions, funding, mergers) for expansion opportunities. 4. analyze data to understand customer usage trends. 5. become an expert in our products/services, stay updated on enhancements, and share best practices. 6. drive brand loyalty, customer satisfaction, and advocacy. 7. collaborate with sales, solutions consultants, support, product, and marketing teams to gather and act on feedback. requirements 1. 2+ years of customer success or account management experience, preferably in fintech. 2. previous sales experience is a plus. 3. experience with erp, accounts payable, churnzero, zendesk, salesforce, jira, analytics, or csm tools is advantageous. 4. strong understanding of the fintech industry and our offerings. 5. excellent communication and interper...
Creative campaigns, data-driven results our client, barrington media group, is a dynamic marketing and communications agency that blends creativity, innovation, and technology to deliver measurable brand impact. specializing in integrated, data-driven strategies, they craft campaigns that connect with audiences and drive growth. from brand development and digital marketing to experiential activations and media planning, they tailor every project to client objectives—transforming ideas into powerful, engaging experiences that resonate in today’s fast-paced market. job description as an influencer marketing associate, you will source, vet, and onboard talented content creators, manage outreach and deliverables, and track campaign performance. you’ll support the senior ugc producer in building a high-quality creator pipeline that delivers authentic, impactful content across meta, tiktok, and other social platforms. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 05:00 pm est work setup: hybrid, bogotá & medellin exciting perks await! - 5 days work week - weekends off - indefinite term type contract - work from home arrangement - 20 vacation days in total (5 extra leaves convertible to cash) - prepaid medicine - fully-customized emapta laptop and peripherals - direct exposure to our clients - career growth opportunities - diverse and supportive work environment - prime office locations - bogotá and medellin - unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalenda...
Job description company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty job description job description we are seeking a senior case manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. the senior case manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. this role requires a detail-oriented and client-focused professional with deep knowledge of personal injury cases. key responsibilities client communication: serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. present and explain initial settlement offers to clients, providing recommendations on next steps. ed...
On behalf of nda, global payments , sd solutions is looking for a talented sales engineer to bridge the gap between our technical solutions and customer needs. this role combines technical expertise with sales acumen to drive revenue growth by presenting complex technical products to prospective clients and supporting the sales process with deep product knowledge. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: conduct product demonstrations and technical presentations to prospective customers collaborate with account executives to develop and execute sales strategies for technical products respond to technical inquiries during the sales process and provide expert product guidance create and deliver customized technical proposals and solution architectures build and maintain relationships with key technical stakeholders at customer organizations understand customer technical requirements and translate them into viable solutions provide pre-sales technical support and serve as the primary technical point of contact participate in trade shows, conferences, and customer meetings to showcase technical capabilities work closely with engineering teams to communicate customer feedback and feature requests partner with marketing to develop technical content, case studies, and competitive analyses support post-sales teams during implementation and onboarding phases contribute to product roadmap discussions based on market and customer insights maintain accurate records of sales activities and techni...
Join to apply for the customer success manager role at sd solutions 3 days ago be among the first 25 applicants join to apply for the customer success manager role at sd solutions direct message the job poster from sd solutions it recruitment coordinator | it researcher at sd solutions on behalf of tipalti , sd solutions is looking for a talented customer success manager to step onto a fintech unicorn rocketship! as a customer success manager, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will be our customers' primary point of contact, responsible for creating raving tipalti fans by building and maintaining strong, long-lasting relationships. your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and product expansion with our customers. in this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: develop and maintain strong relationships with a portfolio of 150+ clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond. this includes rolling out new features...
About the job [jt] customer success specialist about the role: we are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia order to be eligible for work. in this role, you’ll gain experience in: - customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. - proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. - driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly cont...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager 3. about the job this role is essential for providing technical support and serving as the primary point of contact for our personalized support customers. as the designated technical liaison, you will collaborate with customers to troubleshoot and resolve complex technical issues that may have significant and widespread impact. you should possess a strong curiosity for deep problem-solving, while also being able to step back and consider broader strategic implications. the technical account manager role (tam) offers proactive guidance to help customers maximize the value of twilio technologies and recommends improvements to reduce the risk of critical downtime. success in this role requires staying composed under pressure, effectively managing high workloads, and demonstrating strong prioritization and situational assessment skills. responsibilities in thi...
Manage, coordinate, and execute international freight operations (import and export) via sea, air, and land transport, ensuring compliance with timelines, costs, customs regulations, and customer service levels. your primary focus will be on routes to and from the united states, within a multimodal logistics model. main functions: - coordinate international shipments from initial contact to final delivery (door-to-door or port-to-port). - manage multimodal operations, ensuring efficient connection between land, air, and sea transport. - prepare and review commercial and transport documentation: bls, awbs, invoices, packing lists, certificates of origin, etc. - track shipments in real time and promptly inform customers and internal departments. - liaise with international freight forwarders, shipping companies, airlines, carriers, and logistics operators. - comply with customs regulations and specific requirements of the united states (tsa, fda, etc.) and the country of origin. - optimize logistics costs through negotiation with suppliers and efficient resource management. - manage unforeseen events such as delays, detentions, damage, or cargo diversions. - record and maintain up-to-date documentary and operational traceability in internal systems. - support the preparation of management reports, logistics kpis, and service quality control. what we offer - competitive salary package. - 100% company-paid private health insurance. - gym membership. - english classes. - life and funeral insurance. - professional and supportive work environment. - career development opportun...
Join to apply for the help desk technician role at unifirst corporation join to apply for the help desk technician role at unifirst corporation direct message the job poster from unifirst corporation description the information technology department is seeking a professional it service desk technician for level 1 support, to join our it service desk team. the level 1 it service desk technician is the first point of contact for end-users encountering it-related issues and inquiries. this role involves providing timely technical support, troubleshooting common hardware and software problems, and escalating more complex issues to level 2 technicians or other it teams when necessary. the level 1 technician will provide first-level troubleshooting support for a variety of computing issues, assists in maintaining documentation, and ensure excellent customer service standards are met. principal accountabilities: - provide initial technical support and assistance to end-users via phone, email, ms teams, or a ticketing system. - act as first point of contact for all it issues, quickly responding to team partner requests for it service within sla guidelines. - identify, diagnose, and resolve basic hardware and software issues, including password resets, software installations, and printer configurations. - log all service desk interactions accurately and promptly into the ticketing system, ensuring proper categorization, prioritization, and resolution. - follow standard operating procedures and troubleshooting guides to resolve common it problems independently. - escalate unres...
Get ai-powered advice on this job and more exclusive features. are you passionate about sales and the dynamic world of bpo? we are looking for an inside sales executive with proven experience in the bpo sector to drive growth by identifying new business opportunities, presenting customized solutions, and ensuring customer satisfaction. you will play a key role in expanding our client base by managing the entire sales cycle — from prospecting to closing — while building strong relationships with potential clients in the bpo industry. main responsibilities identify and prospect potential clients through cold calls, emails, and social selling. evaluate and qualify leads, ensuring alignment with our service portfolio and client expectations in the bpo sector. manage the full sales cycle: initial contact, needs assessment, customized service presentation, negotiation, and closing. meet and exceed established sales targets. client interaction & crm management maintain regular follow-up with prospects to build trust and progress opportunities through the pipeline. keep accurate records of all sales activities and client interactions in the crm. stay current on trends and client needs in the bpo and outsourcing industry. continuously update knowledge of our solutions to effectively position them against competitors. provide regular reports on sales pipeline, progress toward targets, and market feedback. actively contribute to improving the sales process and strategies based on insights from the market. requirements minimum 2 years of experience in sales or customer service within t...
Job logistics summary position: account manager type: contractor (40 hrs/week) location: colombia (hybrid) compensation: dependent on experience who we are sellcord is a leading agency specializing in launching and scaling brands exclusively on walmart marketplace. as walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success. our account management team plays a crucial role in building strong client relationships and executing effective operational strategies. we’re currently seeking an account manager to join our team and support our continued growth. about the role as an account manager at sellcord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on walmart marketplace. you’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. this role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment. roles and responsibilities manage the day-to-day operations for assigned accounts and act as the primary point of contact prepare and deliver performance updates, replenishment reports, and meeting recaps collaborate with internal teams to ensure smooth product launches and task execution coordinate with advertising managers to optimize client campaign performance monitor sales data and key performance indicators to identify trends and make recommendations maintain strong client relationships through timely and prof...
* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: administrar procesos de generación y presentación de información operativa referente al desempeño, evolución y control de las campañas * funciones del cargo: 1. cargues de bases de datos en los aplicativos de marcación (outbound). 2. construcción y elaboración de los reportes y presentaciones para la minería de datos. 3. depuración de bases de datos. 4. ejecución de campañas pom y sms. 5. monitorear las bases de datos cargadas que garanticen los resultados esperados. 6. dar cumplimiento a los compromisos de entrega de información adquirida con el cliente u otras áreas y notificar oportunamente a los mismos en caso de citaciones que impidan cumplir con los tiempos de entrega definidos. * requisitos: -· técnico o tecnólogo -· mínimo...
Job summary the hr services analyst will provide professional business and customer service support, both individually and as part of a team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. this role will provide direct support for all inbound calls, emails, chats, text messages, etc., answering product and service-related questions and providing the necessary support to resolve their situation. responsibilities - deliver first contact resolution. - professionally handle high volume inbound calls in a timely manner. - follow specific communication guidelines and escalation protocol while handling calls by topic. - identify customer and worksite employee needs, clarify information as needed, research every issue, and provide solutions and/or alternatives for resolution. - seize opportunities to gently educate clients and worksite employees on client’s offerings and online employee portal functionality. - build positive and professional relationships, and further impress customers by going the extra mile. - must be able to communicate conversations through note taking and shorthand. - maintain required documentation for client and worksite employee calls within applicable systems. - provides executive leadership administrative support as needed. - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - listen...
Overview please submit your cv in english. connecting clients to markets – and talent to opportunity. with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. business segment overview: a swift-accredited service bureau and member, our payments division provides ngos, institutions and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies. responsibilities position purpose: we are seeking an experienced and skilled software engineer - application support to join our dynamic team to support mission critical payment applications. the ideal candidate will have a strong background in supporting production environments, troubleshooting complex technical issues, and ensuring the smooth operation of applications and databases. you will play a critical role in resolving in...
Somos una empresa de contact center y nos encontramos en búsqueda de asesores comerciales con mínimo 3 meses de experiencia en ventas presencial o por call center deben contar con excelente actitud, adaptabilidad al cambio, fortalezas para trabajar e...
Hr supervisor be the main point of contact for hr and supervise the local hr services team. support all hr-related tasks to ensure delivery of best-in-class hr support and quality service to business partners, line managers, and employees. key respon...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo