At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to...
Pioneering the cloud frontier in cybersecurity our client, cato networks, is the industry’s leading innovator in secure access service edge (sase), merging cloud-native networking and security into one powerful platform. backed by over $773 million i...
Are you ready for new challenges and new opportunities? join our team! current job opportunities are posted here as they become available. master trades group, a leading residential services platform specializing in plumbing and hvac services with operations across the mid-atlantic and southeast regions under various brands, is seeking an experienced manager of financial reporting. in this role, you will play a critical role in overseeing both internal and external financial reporting processes. reporting directly to the director of financial planning & analysis (fp&a;), you’ll be responsible for delivering precise, timely, and insightful financial reports that support executive management, private equity (pe) sponsors, and lenders. the candidate must be located within a commutable distance to columbia, md. this is a hybrid role with 2 days in the office/3 days remote. why join us? high-impact role: step into a fast-paced environment where your drive and energy will keep you at the forefront of strategic financial reporting, directly shaping high-stakes decisions. professional growth: thrive in a dynamic setting with endless opportunities to sharpen your skills, tackle complex challenges, and grow professionally in a supportive yet high-energy team. comprehensive benefits: pto, paid holidays, health, dental, and vision plans, a 401(k) with company match, and more. - lead the preparation, analysis, and delivery of monthly and quarterly internal management reports, ensuring alignment with business objectives and key performance indicators (kpis). - collaborate with c...
Company description company description we areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description we’re looking for a skilled data consultant to join our value realization services (vrs) team. in this role, you’ll collaborate with nice business consultants, sales executives, customer success managers, and clients to deliver actionable, data-driven that enhance contact center operations. this is a hands-on role focused on designing, developing, and maintaining automated business intelligence (bi) solutions, analyzing data, unlocking the value of nice products andtranslating complex insights into clear recommendations. if you’re passionate about analytics, storytelling with data, and creating business impact, we’d love to meet you. qualifications technical delivery & analytics - design, develop, and maintain end-to-end data projects -from requirements gathering...
1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. superior contracting & maintenance provided pay range this range is provided by superior contracting & maintenance. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $10,000.00/yr - $12,000.00/yr about us: superior contracting & maintenance is a leading construction company dedicated to construction and maintenance, serving property management companies. we pride ourselves on giving exceptional service and being a strong business partner for our clients. as we continue to grow, we are moving into the private homeowner space and are looking for a motivated and skilled sales development & customer service representative to join our dynamic team! job overview: as a sales development & customer service representative your job duties will be two-fold. you will engage in proactive outreach to potential clients to build and nurture relationships that contribute to our business growth. your role will be crucial in driving our sales pipeline and helping us achieve our business objectives. additionally, you will be at the forefront of our private homeowner department which involves handling incoming calls, qualifying, and scheduling hvac work orders. this involves direct coordination of field technicians, ensuring effective communication between customers, technicians, and internal teams. responsibilities: - answer inbound sales calls and engage with potential customers to understand their needs and ...
About the job customer success specialist about the role: we are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia to be eligible for work. in this role, you’ll gain experience in: - customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. - proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. - driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly contribute to the cu...
Join to apply for the client success manager role at launch potato 4 days ago be among the first 25 applicants join to apply for the client success manager role at launch potato who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: - exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. - proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. - strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. - strong analytical skills, with the ability to decipher data and translate insights into ac...
At tp, we take pride in delivering innovative products that meet and exceed customer expectations. to support our continued growth, we are seeking an experienced product manager with experience in ai - based products to lead a multidisciplinary development team and drive the strategy and execution of key initiatives. candidate profile: experience with ai-based products bachelor’s degree in computer science, engineering, business, or a related field. 3+ years of experience as a product manager, product owner, business analyst, or similar roles. bilingual proficiency in english (c1 level). strong understanding of agile methodologies and tools (e.g., jira). proven ability to translate complex requirements into actionable strategies. excellent communication and leadership skills with a results-driven mindset. key responsibilities: drive the product and business planning processes for cross-functional teams. lead the full product lifecycle, including product and market research, competitor analysis, positioning, roadmap development, and product launch. translate product strategy into detailed technical and business requirements. analyze customer needs, market trends, and potential partnerships from an roi and build-vs-buy perspective. collaborate with engineering, qa, marketing, and sales teams to ensure seamless product development and release. develop key documentation including product roadmaps, business and product requirement documents (brd/prd), user stories, and adoption strategies. appraise new product ideas and contribute to the go-to-market strategy...
2 days ago be among the first 25 applicants the triage technology services engineer is responsible for providing excellent technical assistance on globallink suite of products. the role involves triaging support tickets, handling cases directly, and preventing service level agreement (sla) violations, all while ensuring our client experience (cx) methodology is maintained to the highest standard. description - serve as the first point of contact for clients, providing clear communication and ensuring exceptional service throughout the ticket lifecycle - efficiently manage, prioritize, and assess incoming support tickets to determine the appropriate action and urgency - conduct initial ticket review and gather any needed information to assign ticket to the correct group - monitor ticket queries via the ticketing system and assure the team responds to them in a timely manner - monitor ticket workflows to ensure adherence to slas, taking proactive steps to prevent violations and escalating issues as necessary - personally manage and resolve select support tickets to maintain quick response times and high-quality client service - assist with the administration of the ticketing system, including managing business rules, filters, and dashboards to optimize support processes and team performance - promptly notify manager of possible support and capacity issues - build understanding of globallink technologies to better ensure proper ticket assignment - train and guide less experienced colleagues on globallink and other applications - manage and generate licenses for some globall...
About the job customer success specialist about the role: we are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia order to be eligible for work. in this role, you’ll gain experience in: - customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. - proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. - driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly contribut...
Transunion's job applicant privacy notice what we'll bring: en transunion, tenemos un ambiente acogedor y enérgico que fomenta la colaboración y la innovación. estamos explorando constantemente nuevas tecnologías y herramientas para ser ágiles. este ambiente da a nuestra gente la oportunidad de perfeccionar sus habilidades actuales y construir nuevas capacidades, mientras descubren su genio. ¡ven a formar parte de nuestro equipo! trabajarás con gente estupenda, productos pioneros y tecnología punta. what you'll bring: 5+ years of experience in direct outside/inside sales communicating with all levels of the buying organization including c-level executives. demonstrated success in collaborating with internal business units to identify and solve client business issues and develop strategic solutions. proficient in salesforce. comfortable traveling 50% of the time. experience with clients in fintech or finance. impact you'll make: 1. manage potential and existing large key accounts and direct sales to all viable large complex customers. 2. plan and implement sales strategies to specific accounts/sales channels cultivating relationships, identifying opportunities and new business development. 3. subject matter expert to negotiate with customers in real time. 4. direct face-to-face contact with key decision makers partnering with customers to understand their needs and leverage our products to improve their business. this is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned tu office location for...
Apply for job job details 1. job id: 54683 2. location: columbia 3. full/part time: full-time additional options - add to favorite jobs - email this job hiring department the thompson center for autism and neurodevelopment and department of psychiatry in the school of medicine job description the thompson center for autism and neurodevelopmental disorders and department of psychiatry at the university of missouri-columbia (mu) are seeking applicants for an assistant, associate, or full professional practice professor position on the non-tenure track. the faculty member will work primarily full-time at the thompson center, which serves children with autism spectrum disorder and other neurodevelopmental conditions, along with their families. the center is multidisciplinary, with 15 clinical subspecialists, and is integrated with mu's academic and research missions. the center is expanding, with plans for a new facility and additional clinical programs. responsibilities include conducting psychological assessments, providing intervention services, behavioral consultations, collaborating with other clinical specialties, supervising trainees (pre-doctoral psychology interns and postdoctoral fellows), and participating in research activities. for more information about the thompson center and the school of medicine, visit thompsoncenter.missouri.edu and medicine.missouri.edu. academic rank and salary will be based on experience. qualifications minimum qualifications include a doctoral degree in clinical, counseling, or school psychology (or equivalent) from an apa-a...
Senior advisor, people & talent location: bogota, colombia model of work: hybrid (minimum of 3 days per week on-site and in-office) please submit your cv/resumé in english.resumes not submitted in english will not be considered. are you excited by challenges?do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? then now is the time to join quorum software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation. quorum software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. throughout every region of the globe, customers rely on quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. overview you will be responsible for supporting the full range of human resources operations and act as the key contact point.you will provide advice to employees and front-line managers of the organization on all aspects of hr. the ideal candidate will have the ability and willingness to get involved in all areas of hr and have a passion for influencing and fostering a positive culture and work environment. you have the ability to act as a strategic hr partner with business leaders and possess the ...
Get ai-powered advice on this job and more exclusive features. we don’t believe great companies are built by accident. they’re built intentionally by people who take ownership, think creatively, and thrive on connecting the dots. at desai hotel group, our lead generator plays a critical role in how we grow. this isn’t a cold call or click-counting role. it’s about building meaningful, targeted prospect lists that allow our sales team to focus on what they do best, building relationships and closing deals. this is a fully remote position. you will report to the director of commercial strategy and work closely with a team that values curiosity, precision, and momentum. we don’t just want you to find leads. we want you to discover opportunities. what you’ll do ·conduct outbound research to identify potential clients across target industries and regions ·use digital research tools to build efficient prospecting processes ·maintain and update a dynamic lead database using spreadsheets and crm systems ·verify contact details and qualify leads based on pre-set criteria ·segment leads by region, industry, and potential business value ·collaborate with the sales team to prioritize outreach and refine targeting ·track competitor activity and deliver relevant insights to inform strategy ·prepare weekly reports on lead progress, quality, and findings what we’re looking for ·1-2 years of experience in lead generation, business development, or market research ·strong attention to detail and ability to work within structured systems ·proficiency with spreadsheets and fami...
Join to apply for the collections representative role at iron mountain join to apply for the collections representative role at iron mountain get ai-powered advice on this job and more exclusive features. the collections representative performs activities involving the collection of accounts that are delinquent. analyze account status and determine appropriate action while embodying iron mountain’s core values, performance and productivity standards. partner closely with internal stakeholders to resolve any customer service issues trends through proactive interactions. what we offer ● a culture of belonging where you are encouraged to use your voice. ● the opportunity to make a significant impact within an ever-evolving global organization. ● total rewards to support your career and well-being. ● global connectivity with over 26,000 colleagues across 60 countries. ● flexibility and a supportive work environment. responsibilities : ● independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by management ● contact customers, via phone and e-mail, regarding their open invoices and billing disputes. ● ability to identify issues causing delay in payment ● ensure proper notes are documented in oracle pertaining to the calls and efforts made to collect and resolve issue ● maintain working partnership with district, area, division and corporate teams ● when necessary escalate collection issues to supervisor and/or director ● gain a comprehensive understanding of various collectio...
Senior full stack developer - angular/c# - country colombia job description senior senior full stack developer location: colombia our mission is to unlock human potential. we welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. bring your experiences, your perspectives, and your passion; it is in our differences that we empower the way the world learns. about company: zetta global llc, emerged to combine the vast expertise and decades of experience of its founders and members. with a track record of successful technology projects across diverse industries, we’ve earned a reputation as trusted advisors and solution providers. in today’s rapidly changing technological landscape, businesses need a reliable technology partner to navigate complexities and stay ahead. zetta understands this crucial need and is dedicated to equipping businesses with the tools, expertise, and support to thrive in the digital age. we offer a comprehensive suite of tailored technology services to meet the specific needs of businesses across various industries. at zetta, our commitment to excellence goes beyond technical expertise. we roll up our sleeves and work hand in hand with our clients to empower them to thrive in the digital age. overview: we are seeking an experienced senior full stack developer with expertise in angular 13+ for front-end development and .net core for backend development. as a senior full stack developer, you will play a key role in architecting and developing cutting-edge web applications, lead...
Join to apply for the after hours logistician role at core logistics brokerage. description core is a dynamic and rapidly expanding organization which specializes in delivering freight transportation solutions and logistics support across the united states & canada. grounded in seven core values; safety, courage, achievement, respect, responsibility, integrity, and transparency, core prioritizes the success of its clients and team members. embracing the ethos of "all owns all," "let no team member fail," and "integrity before profit," core fosters a culture of unwavering commitment to excellence. as a full-time logistician at core, you will spearhead customer account management, cultivate broad business partnerships, maintain robust communication channels with clients and uphold exemplary customer service standards. responsibilities - oversee the timely and efficient execution of assigned customer loads during after-hours shifts, ensuring prompt pickup, delivery, and competent handling of unexpected issues that arise outside regular business hours. - serve as the primary point of contact for customers and carriers during late shifts, providing responsive updates and proactive solutions. - negotiate competitive & profitable customer rates driven by load specifics & market conditions, even during fluctuating overnight or weekend demands. - drive informed and collaborative operations in support of assigned customers, delivering seamless logistics solutions with high levels of customer responsiveness. - guarantee accurate and timely billing, inclusive of rates, fees, and fi...
Work schedule standard (mon-fri) environmental conditions office job description are you an ambitious and proven professional looking for an exceptional opportunity to showcase your strong work ethic and skills?thermofisher scientific inc. is seeking an individual with a track record of success in vendor management to join our world-class team of researchers. as a leader in the scientific industry, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. responsibilities: - collaborate with cross-functional teams to determine vendor requirements and establish sourcing strategies - manage vendor relationships and contracts, ensuring flawless execution and delivery - conduct market research and competitive analysis to identify potential vendors - develop and implement vendor performance metrics and conduct regular evaluations - drive continuous improvement initiatives to optimize vendor management processes requirements: - bachelor's degree in business administration or related field, or equivalent experience in the industry. - previous experience in vendor management or procurement - strong analytical and negotiation skills - excellent communication and interpersonal skills - proven ability to successfully implement vendor management strategies atthermofisher scientific, we value diversity and inclusivity. we believe that collaboration and different perspectives drive innovation and lead to exceptional results. we are an equal opportunity employer and strictly prohibit discrimination based on race, color, religion, sex, se...
Purpose & overall relevance for the organization: adidas global business services (gbs) is the engine to drive the transformation to one adidas. it is the company's operational backbone, through delivering standard global services, focusing on enhancing customer user experience, and providing consistent skills and quality. we are looking for a highly motivated and experienced treasury manager to lead and strengthen our treasury operations. this role is critical to ensure optimal cash management, compliance with foreign and local payment regulations throughout americas, and efficient execution of payment and banking processes. the ideal candidate will bring deep expertise in source-to-pay operations in americas, a strategic mindset, and a strong ability to lead teams and collaborate cross-functionally in a dynamic, multicultural environment. key responsibilities: - lead the payments operations team, ensuring timely and accurate execution of payments, cash monitoring with local teams and head quarters, providing visibility of any potential risk of liquidity. - ensure compliance with local and international financial regulations, particularly in foreign payment controls and cross-border transactions. - monitor cash flow impacts, identifying funding needs and optimizing working capital. - oversee the clearing of interim accounts and ensure alignment with established kpis and internal controls. - collaborate closely with accounts payable, procurement, accounting, and controlling teams to ensure alignment and end-to-end efficiency in the source-to-pay process. - drive process...
Gea is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. used across diverse industries, they enhance the sustainability and efficiency of production processes globally. responsibilities support the development and implementation of the country strategy in alignment with the divisions and country md. support the development of competitive strategies and generate competitive intelligence for the corporation. lead analysis and evaluation on strategic projects related to growth, cost savings, and productivity improvements. develop and design implementation plans to drive execution. contribute to the gea planning process by creating actionable, fact-based strategic plans and supporting division plans. assess gea portfolio for growth opportunities through resource allocation, innovation, and m&a. guide gea and division leadership on market trends and competitive landscape implications. partner with business leaders to develop market entry, growth, and portfolio strategies. define the strategic planning process, including long-range planning and strategy reviews with the board of directors. identify new business opportunities and develop go-to-market plans to generate revenues. build and maintain relationships with customers across industries and stakeholders to maximize market access. support marketing strategies aligned with global and local guidelines. collaborate with all functions and divisions. work directly...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 225739 employee referral program – potential reward:$200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. requisition id: 225739 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) pega operations is a devops department that is responsible for maintaining 60+ applications pega application across private cloud, azure cloud, and on prem environments. they provide 24x7 support functions to critical application used by our digital channel; our branch channel and our contact center, serving bank’s customers. there will be some rotational shifts, covering late afternoons, evenings or overnight, and could include weekends and statutory/bank holidays on call support. accountabilities - the pega systems administrator will perform day-to-day system operation support. this will include system outage management, system monitoring associated prpc system runtime health, and the connectivity to backend resources are not interrupted due to backend resources availability. - the pega systems administrator will perform day-to-day incident management and respond to issues reported from the various development teams, identify ...
Driven by our enthusiasm for meeting new talents and fostering connections within the community and as part of our profile mapping program, we are now exploring diverse roles, including senior project manager. it’s important to note that, in this instance, the role does not involve immediate hiring but rather serves as a part of a pipeline for future recruitments. project manager oversees a portfolio of projects (typically 1 to 3) from various clients. serving as the primary point of contact, they play a strategic role ensuring client satisfaction while delivering projects on time, within scope, quality standards, and budget. they are actively involved throughout all project phases, from initial ideation to completion, and are also responsible for fostering team satisfaction and maintaining a positive working environment. what are the main responsibilities of this role? - business: understand client business as well as his product goals and project success metrics. - project constraints: oversee all project phases to ensure timely, on-budget delivery while meeting quality standards. - communication: act as the primary point of contact for clients, maintaining strong relationships and managing expectations throughout the project lifecycle. - scope: define project scope, objectives, and deliverables in collaboration with stakeholders and teams. - planning: develop detailed project plans, including timelines, resourcing needs, and risk assessments. - monitoring: oversee project progress, proactively addressing issues and implementing solutions to keep the project on track. ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. pre-sales architect aws full time | location: colombia | hybrid model our people. this is what makes softwareone successful. we are currently seeking an expert aws solutions architect with a focus on both presales (70%) and delivery (30%) to join our dynamic team. the successful candidate will be instrumental in guiding our clients through their cloud journey and ensuring successful delivery of aws solutions. as an aws solutions architect, your role will have a blend of presales and delivery responsibilities. you will bring to bear your technical expertise and experience to assist our clients in comprehending and attaining the potential of aws soluti...
Title: specialist - afr location: gsc bog ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. - key responsibilities: - analyze, process instruction/requirements and manage the import/ export ofr/afr operations for different customers. - frequent contact with stakeholders to be aware of shipment status and keep customers timely informed about import processes of their shipments through emails, calls and status reports. - proactive monitoring of shipment status in internal tools (cw1, dhli, fsi3) but also on carrier’s websites. - give support on track & trace activities and performance reporting for shipment management service line. - add value to our customers through continuous improvement initiatives. - cross-training within the team skills / requirements: - students/professionals in industrial engineering, international business, or related fields. - minimum of 1 year in logistics. ofr/ afr knowledge is a plus. - good communication in english b2 (verbal and written). - customer service and communication skills - teamwork and autonomy - employees who have been in the organization for 12 months or in their current role - employees that are not in transition projects relevant information: - type of contract: indefinite - directly with dhl colombia. - performance bonus up to 16% of salary - food allowance...
Company description we are one sutherland — a global team dedicated to creating innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer committed to a positive workplace culture. founded in 1986, we have grown into a leading provider of business process and technology management services, offering analytics-driven solutions that support the entire customer lifecycle. job description the workforce management application consultant applies their expertise in workforce management to collaborate with wfm business consultants, assisting nice wfm customers in realizing value and increasing system adoption. they provide design guidance and application expertise to facilitate transformation and successful roll-outs, ensuring customers optimize their technology use and maximize the wfm solution's potential. building long-term customer relationships and becoming a trusted advisor are key to success. the vrs consulting team manages customer relationships and engagements, focusing on operational excellence, strategic impact, and supporting the growth of the value realization services team. - ensure successful delivery of contact center performance improvements through workforce management recommendations, resulting in high customer satisfaction. - develop and maintain strong relationships with customers to ensure ongoing satisfaction. - provide expert guidance on workforce management best practices to optimize system usage. - facilitate application design workshops, inclu...
Unifycx está creciendo y nos encontramos buscando interaction review specialist para unirse a nuestro motivado y ambicioso equipo de trabajo en barranquilla, colombia. ¡Únete y sé uno de los pioneros en nuestro nuevo site! what will you do? this position is based in a back-office environment, with no direct interaction with customers. instead, the focus is on continuous improvement of internal processes, contributing strategically to operational excellence through a collaborative and analytical approach. who are you? - you have a high school diploma. - you have 2+ years of customer service experience. tier 2, floor support, and back-office experience are desirable. - you are fluent in english (b2+) both written and verbal. - you are fluent in virtual communications (emails, instant messaging, and calls). who we are unifycx is an emerging global business process outsourcing company with a strong presence in the u.s., colombia, dominican republic, india, honduras, and the philippines. we provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. in nearly two decades, unifycx has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. at unifycx, we leverage advanced ai technologies to elevate the customer experience (cx) and drive operational efficiency for our clients. our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agili...
Overview inside loan agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. we pay top commissions and supply the best ongoing training and leadership in the call center industry, all focused on your success. naf lo's have all the modern tools needed to move fast and be successful, including: - industry leading comp plan with super low online rates and fees. - 1000's of real estate partners to help your borrower find a home quick, and ensure the loan closes with you. - the latest and fastest crm and los systems. - naf's rapid app ensures quick and accurate 1003's from your borrower, on their cell phone. - texting ability from our crm, as well as mass voice mails to reach a group. - we service our own loans; your picture and contact info stay on their mortgage coupon. - all your funded clients are yours to keep; you get the refinances and referrals for higher comp! - ask about our double commissions ramp up and ramp up guarantees! let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the mortgage industry. if living within 31 miles of a consumer direct call center office, you will need to be able to work a hybrid schedule (3 days on-site). responsibilities - build rapport and leverage customer relationships with existing and potential borrowers to meet customer needs and exceed their expectations. - analyze customers' financial situations and provide appropriate solutions by advising customers on the appropriate loan product for them. - excel in a fast-paced environme...
Location: funza, bogotá, colombia work schedule: monday to friday 8:00 a. m. 5:00 p.m. saturday until 12:00 p. m. contract type: permanent modality: 100% on-site about the role as an operational excellence partner at maersk, you will lead continuous ...
The primary purpose of this role is to lead and drive initiatives and strategies within our trade working capital solutions [twcs] operations organization. this position will serve as a key point of contact and gate keeper for our current and future ...
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