Accelerate your career at dialectica – apply now for our august associate intake! are you ready to launch your career at one of europe’s fastest-growing and most dynamic companies? dialectica is looking for ambitious, driven individuals to join our c...
Associate program. client service (bogota) dialectica bogota, d. c. capital district, colombia about dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses,...
Director, wealth human capital solutions, center of excellence bogotá, colombia are you looking to broaden your professional experience? would you like to join a dynamic and inclusive team? this opportunity is waiting for you! aon is in the business of better decisions at aon, we shape decisions for the better to protect and enrich the lives of people around the world. as an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. what the day will look like the director, wealth plays a pivotal leadership role in the strategic delivery, operational transformation, and process governance of aon’s human capital solutions. this position is responsible for overseeing service delivery teams, leading transitions into center of excellence location, and driving continuous improvement, while ensuring alignment with regulatory and country service standards. lead and manage human capital operations teams in center of excellence in colombia supporting north america and latam. actively engage with business stakeholders in north america and latam to support adaptation and work transition to the service center define and implement delivery models that ensure service consistency, scalability, and alignment with client expectations. develops a culture of measurable performance by implementing operations metrics for service delivery. monitor performance against defined slas, kpis, and operational risk controls, addressing deviations proactively. lead large-scale migrations of operations from front-line geographies...
Apply now job title operations manager i job description the operations manager i is responsible for coaching and supervising a group of team leaders. this position is also responsible for ensuring client service level agreement and financial expectations are achieved. essential functions/core responsibilities analyze and maintain all client service level agreements; implement improvement plans as needed maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements manage and review operational reports (attendance adherence, pfp, client scorecard, metrics management reports) create and maximize relationships with client partners provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner participate in cross functional meetings to review information received from operational...
When red bull was founded in austria in the mid 1980s, it marked the launch of not only a new product but also a unique marketing concept. the first can of red bull was sold in austria in 1987, creating a whole new product category – energy drinks. today, red bull operates in over 175 countries, selling over 11.5 billion cans annually and growing! above all, our people remain the essential ingredient in bringing the red bull brand to life. in austria more than 2,000 individuals, representing over 60 different nationalities, work together to grow the brand and deliver great products and experiences by giving wiiings to people and ideas. purpose of the job: supply the market with product (finished goods and visibility items) that reflects the premium brand of red bull. manage the supply chain with its immediate objectives of transparency and efficiency. plan, execute and finalize procurement strategies for goods and services spend across the organization. manage key relationships with third party logistics providers and distribution partner(s). fleet management and sustainability reports and initiatives. constantly define, monitor, and manage appropriate structures for country specific processes that support internal stakeholders as effectively and efficiently as possible. responsible for budgeting operational activities and monitoring the cost related activities within the logistics and operations area. all the responsibilities we'll trust you with: s&op and planning co-leadership of s&op process – leading meetings, analysis, process improvement, an...
Business development representative – td synnex (colombia) about td synnex: at td synnex, we empower technology solutions to transform the future. as a global it distributor and solutions aggregator, we work with top-tier vendors to deliver cutting-edge products and services. we are expanding our latam team and seeking a highly motivated business development representative (bdr) to join our sales organization in colombia. position summary: the business development representative will play a key role in identifying, qualifying, and onboarding new reseller partners. this is a fast-paced, outbound-driven role designed for individuals eager to grow in a dynamic technology sales environment. you will work closely with business development managers (bdms), joining vendor calls, scheduling meetings, and learning how to pitch innovative it solutions. this position reports directly to the director of business development. responsibilities: conduct outbound calls per day to potential resellers and prospects (may require multiple attempts per contact). secure a minimum of q ualified meetings per week for the bdms. support bdms by scheduling meetings, preparing prospecting lists, and performing follow-up outreach via calls and emails. attend and learn from vendor and partner calls; eventually co-pitch alongside bdms. conduct market research and identify relevant industry events and networking opportunities using tools like google and ai. maintain accurate activity tracking using spreadsheets and, eventually, request central (sales tracking tool). follow up on quote requests...
Job title collections specialist job title: collections specialist position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions...
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. job category customer success job details about salesforce we’re salesforce, the customer company, inspiring the future of business with ai+ data +crm. leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. and, we empower you to be a trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. if you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. salesforce experience services is a group of passionate designers who build transformational experiences by turning human insights into business impact at salesforce scale. welcome to salesforce, the #1 crm + ai company in the world! our mission is to deliver outstanding products and experiences to bring customers and companies together. playing an integral part in the customer success group (csg) consulting division, the experience services team partner alongside service, sales, marketing, it, and human capital management to create useful, usable and desirable experiences across all industry verticals to help clients unleash the full power of our platform. our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. we believe in peer relationships rather than hierarchies; in teams rather than lo...
Join to apply for the martech implementation consultant role at apply digital 1 day ago be among the first 25 applicants join to apply for the martech implementation consultant role at apply digital get ai-powered advice on this job and more exclusive features. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. our 750+ team members have helped transform global companies like kraft heinz, nfl, moderna, lululemon, dropbox, atlassian, a+e networks, and the very group. apply digital was founded in 2016 in vancouver, canada. in the past nine years, we have grown to ten cities across north america, south america, the uk, europe, and india. at apply digital, we believe in the “ one team ” approach, where we operate within a ‘pod’ structure. each pod brings together senior leadership, subject matter experts, and cross-functional ...
Ready to push the limits of what’s possible? join sanofi’s talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world. this is an opportunity in our global talent services function at sanofi hubs. sanofi ‘hubs’ are where our key strategic business operations are hosted providing centralised services across global medical, finance, people, procurement, digital, r&d and more. our vision : we deliver best-in-class enterprise solutions and be the catalyst for modernization and transformation, enabling sanofi to chase the miracles of science. hubs are synonym to gbs/gcc that is widely known in the industry. global talent services is one of our key service lines in hubs part of chief talent office that helps provide e-2-e talent acquisition services globally to businesses spread across general medicines, specialty care, vaccines, r&d, manufacturing from hubs across regions in proximity. this role will be responsible to recruit for north america & canada in managing the volume hiring needs. across 2023/2024 our last few years average hiring volumes has been in the region of 3000+. this is subjected to growth as we expand our launches in the region. you will be responsible to hire the best talent for sanofi and do this while providing world class candidate experience we are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. we’re also a company where you can flourish and grow your career, with countless opportunities to explore, ma...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. corporate counsel elevate your career by joining our dynamic global organization as a corporate counsel in the legal department of iron mountain. in this pivotal role, you will be resolving legal issues arising primarily in north america relating to iron mountain’s customer agreements, partner and reseller agreements, and vendor agreements; collaborating with internal business partners (in particular business operations and the customer care organization) to develop strategies to mitigate customer and commercial dispute risks for north america. what we offer be part of an ever-evolving global organization focused on transformation and innovation a culture of belonging...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior devops to join our applications management team in colombia (bogotá, medellín, cali, bucaramanga). applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. responsibilities: design, implement, and manage scalable, secure, and reliable azure infrastructure. develop and maintain ci/cd pipelines for multiple projects. implement infrastructure as code (iac) using tools like terraform, arm templates, or bicep. optimize and monitor azure environments for performance, cost, and security. collaborate with software development and operations teams to improve workflows and ensure seamless deployment processes. automate operational tasks, including backups, monitoring, and scaling. troubleshoot issues across the infrastructure and application environments. stay current with the latest azure offerings, devops tools, and industry trends. qualifications bachelor's degree in...
About the role provides pre-sales technical support to field sales software teams during the software sales process for selling theportfolio with focus identity governance, privileged access management, digital identity management and more. accountable for the technical validity of the software solution and the direct relationship with the customers’ strategic business plans. essential duties and responsibilities: this position defines the overall software solution for the customer and makes presentations on all aspects of company software products and services. supports the sales staff in assessing potential application of company software products and services to meet customer needs. prepares detailed product specifications for the purpose of selling software solutions and services. conducts software customer needs analysis. provides project scoping. coordinates internal specialists and inter-department activities. supports sellers in creating demand for software solutions. evolves the partner enablement plan by developing and implementing the necessary training to ensure the success of sales and marketing programs in collaboration with partners. qualifications: bachelor’s degree or engineering studies. minimum 4 years’ experience in technology related presales. in-depth knowledge of cybersecurity environment. proven history working with vendors, wholesalers, partners, system integrators, consulting companies and end users within technology industry. strong interpersonal skills including sales, problem solving, and customer service are absolutely required. ability to deli...
Business development representative – td synnex (colombia) about td synnex : at td synnex, we empower technology solutions to transform the future. as a global it distributor and solutions aggregator, we work with top-tier vendors to deliver cutting-edge products and services. we are expanding our latam team and seeking a highly motivated business development representative (bdr) to join our sales organization in colombia. position summary : the business development representative will play a key role in identifying, qualifying, and onboarding new reseller partners. this is a fast-paced, outbound-driven role designed for individuals eager to grow in a dynamic technology sales environment. you will work closely with business development managers (bdms), joining vendor calls, scheduling meetings, and learning how to pitch innovative it solutions. this position reports directly to the director of business development. responsibilities : conduct outbound calls per day to potential resellers and prospects secure a minimum of q ualified meetings per week for the bdms. support bdms by scheduling meetings, preparing prospecting lists, and performing follow-up outreach via calls and emails. attend and learn from vendor and partner calls; eventually co-pitch alongside bdms. conduct market research and identify relevant industry events and networking opportunities using tools like google and ai. maintain accurate activity tracking using spreadsheets and, eventually, request central follow up on quote requests, renewals, and webinar leads. assist in database management and lead data sc...
Management of the business operations of a region and/or country. management of internal and external strategic issues and opportunities. management of business operations initiatives through business intelligence (country management, business operations efficiency, business intelligence) senior analyst – commercial operations is responsible for delivering data-driven insights to improve customer care effectiveness, sales performance, delivery & operational performance, and commercial outcomes. the role involves deep analysis of customer interactions, operational kpis, and care initiatives to identify trends, gaps, and opportunities for improvement across touchpoints. build and maintain reports and dashboards to track performance metrics for commercial and care teams. automate reporting processes to improve efficiency and reduce manual intervention. strong understanding of salesforce customer insights & journey analytics: conduct root cause analysis for customer pain points and drop-offs across care journeys. partner with cx and commercial teams to recommend improvements based on data insights. cross-functional collaboration: work closely with care operations, marketing, product, finance, and bi teams to align data initiatives with business goals. translate operational data into actionable insights for leadership and front-line teams. education: bachelor’s degree in business, statistics, engineering, economics, or related field. master's degree is a plus. experience: 3–5 years of experience in analytics roles, preferably within telecom, customer operations, or commercial te...
About nubank nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across latin america. with operations in brazil, mexico, and colombia, nubank is today one of the largest digital banking platforms and technology-leading companies in the world. today, nubank is a global company, with offices in são paulo (brazil), mexico city (mexico), bogotá (colombia), buenos aires (argentina), durham (united states), and berlin (germany), with operations only in the first three. it was founded in 2013 in sao paulo, by colombian david vélez, and cofounded by brazilian cristina junqueira and american edward wible. about the role and team: we are the team responsible for building the brand in brand, for both potential customers so that they choose us as their financial ally, and for current customers to increase product engagement and cross-selling opportunities. through the correct execution of our brand plan, we drive key brand health tracker (bht) metrics uplift, plus trigger releases through a full-funnel always-on (aon) strategy. the brand team in colombia is formed by a diverse team of professionals and it is divided in 3 main areas: early lifecycle and content strategy: responsible for building the brand across all funnel stages (upper, mid and lower funnel). and responsible for always-on communications in owned channels, social media and influencers. engagement: responsible for launching new pro...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. we are adding a salesforce solution architect to our incredible service cloud practice! working closely with and reporting to our service ...
Bogota, colombia who we are cloudkitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. we take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. we're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. what you'll do the workplace coordinator will be a valued member of our workplace team, reporting to the regional workplace lead. as a workplace coordinator, you will be responsible for the day-to-day coordination and support of our distributed offices across us/can and latam. this role will ensure that our physical spaces in the region are functional, compliant, aligned with company standards, and provide an exceptional employee experience. you will partner closely with local vendors, cross-functional teams, and the broader global workplace team to support office strategy, operations, and execution- both on site and remotely. about the work as part of the workplace team, the workplace coordinator’s focus will be on providing an exceptional experience to our employees and ensuring the seamless execution of workplace operations across mult...
Description & requirements electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. this role requires you to work onsite from bogotá, colombia (salitre area). quality verification and standards (qvs) engineering at ea ensures game excellence, providing insights into game readiness and player experience through advanced software solutions. we're developing an internal platform (qtp) to enhance tool delivery for qvs engineering teams. the group of teams responsible for qtp are looking for an engineering manager to be responsible for the health, growth, and effectiveness of the teams while focusing on enhancing the developer experience. you will focus on people management, team culture, and optimizing development processes through productivity metrics. reporting to the qtp product owner, you will partner with qtp team leaders to meet organizational goals while promoting a collaborative, inclusive, and safe environment. responsibilities you will oversee the health and growth of a team of 8 engineers across two teams in the development of the quality technology platform. you will develop talent through coaching, mentoring, feedback, and hands-on career development. you will advocate for engineering excellence, best practices, tooling, and automation. you will capture and analyze team metrics to impr...
About us: at amber, we're always on the hunt for the most talented individuals in the industry to join our team. we're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. we offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. our team works together towards common goals, and we value each member's contributions to our mission of continuous improvement and innovation. about the role: hello talented professionals! we're currently looking to expand our pool of talent and invite skilled individuals to join us by applying to this job posting. while specific positions may not be available immediately, we're proactively building a network of qualified candidates for future paid partnerships. we are looking for a senior data analyst that can be not only an employee of a great team but also a partner in our approaches. so, if you like challenges, working with high volume of data and interpretation methods, if you are a forward thinker and understand how numbers contribute to better decisions and decision-making process, as well as the game industry, then amber is the right place for you. here's what you can expect: profile preselection: our talent acquisition team will review your profile to ensure it aligns with our requirements and values talent acquisition interview: selected candidates will undergo an initial interview to discuss about their experience, skills, and fit for the role. online test: qualified candidates will be inv...
About us: at amber, we're always on the hunt for the most talented individuals in the industry to join our team. we're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. we offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. our team works together towards common goals, and we value each member's contributions to our mission of continuous improvement and innovation. about the role: hello talented professionals! we're currently looking to expand our pool of talent and invite skilled individuals to join us by applying to this job posting. while specific positions may not be available immediately, we're proactively building a network of qualified candidates for future paid partnerships.we are looking for a senior data analyst that can be not only an employee of a great team but also a partner in our approaches.so, if you like challenges, working with high volume of data and interpretation methods, if you are a forward thinker and understand how numbers contribute to better decisions and decision-making process, as well as the game industry, then amber is the right place for you. here's what you can expect: our talent acquisition team will review your profile to ensure it aligns with our requirements and values selected candidates will undergo an initial interview to discuss about their experience, skills, and fit for the role. qualified candidates will be invited to complete an online assessment to demonstrate their abilitie...
Build the future with aspenview technology partners at aspenview, we are passionate about transforming the way organizations approach technology. we specialize in creating high-performing, nearshore it teams to help north american clients innovate faster and more efficiently. as we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. why join aspenview? at aspenview, we’re more than a nearshore it partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes. we’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. here’s what you can expect: competitive base with a strong, uncapped commission structure comprehensive benefits and wellness support flexible work model: hybrid, remote, or in-office real growth opportunities and leadership visibility inclusive, respectful culture that blends u.s. innovation with colombian heart a company that listens, invests in you, and celebrates wins together about the role the business development representative (bdr) will play a key role in driving lead generation and sales operations for our it services division. this position will be responsible for both inbound and outbound sales activities to build and nurture a pipeline of qualified prospects. the ideal candidate will be self-driven, detail-oriented, and comfortable with engaging prospects across various communication channels. a high level of proficiency in english is required, as the role inv...
Salesforce experience architect, ai and agentforce join or sign in to find your next job join to apply for the salesforce experience architect, ai and agentforce role at neuraflash salesforce experience architect, ai and agentforce 1 day ago be among the first 25 applicants join to apply for the salesforce experience architect, ai and agentforce role at neuraflash get ai-powered advice on this job and more exclusive features. why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to crea...
Sprinklr is a leading enterprise software company for all customer-facing functions. with advanced ai, sprinklr's unified customer experience management (unified-cxm) platform helps companies deliver human experiences to every customer, every time, across any modern channel. headquartered in new york city with employees around the world, sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like microsoft, p&g, samsung and more than 50% of the fortune 100. learn more about our culture here: the sprinklr way. job description sprinklr is looking for a lead value consultant to support the design and deployment of our global top accounts program and the delivery of customer engagements within our americas sales theater. must sit in west or central region of the us tea m overview the value team is the center of excellence for our top accounts program (bear hug). our mission is to empower account teams to build long-term partnerships rooted in value with our top customers, with the goal of driving customer outcomes and account health, retention & growth. we build repeatable outcome-based selling and success best practices on the back of white glove services for our top accounts, and deploy them at scale to the broader account base. white glove services include support for strategic account & renewal planning, outside-in executive points of view, strategic partnership visions & roadmaps, business cases, value realization assessments, key executive meetings & workshops, executive proposals & strategic rfp responses. role d escription in this r...
Executive director reports to: ceo, wpp media andina location: bogota, colombia role overview: the executive director, colombia, is a senior leadership role responsible for driving client satisfaction, retention, and growth across wpp media colombia. this individual will serve as the primary advocate for client needs and perspectives, ensuring they are central to the development of strategy, products, and services. reporting directly to the ceo, wpp media andina, the executive director will lead a team of client service managers and play a critical role in shaping the overall direction of wpp media colombia. this role requires a transformational leader with a proven track record of building and nurturing senior-level client relationships, driving commercial success, fostering a high-performance team, and navigating complex organizational structures. in some cases, this role will have a matrix reporting relationship to regional client presidents, depending on the specific client portfolio. key responsibilities: client advocacy & strategy: champion client needs and perspectives within wpp media colombia, ensuring they are central to all strategic decisions. partner with client presidents (where applicable) to ensure consistent, best-in-class client servicing across the organization, leveraging their expertise and insights. serve as the ultimate escalation point for client issues, ensuring swift and effective resolution. contribute to the development and execution of wpp media colombia's overall strategy, aligning it with client objectives and market opportunities. represent...
Salesforce experience services is a group of passionate designers who build transformational experiences by turning human insights into business impact at salesforce scale. welcome to salesforce, the #1 crm + ai company in the world! our mission is to deliver outstanding products and experiences to bring customers and companies together. playing an integral part in the customer success group (csg) consulting division, the experience services team partner alongside service, sales, marketing, it, and human capital management to create useful, usable and desirable experiences across all industry verticals to help clients unleash the full power of our platform. our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. we believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. salesforce is all about an open collaborative approach and we think it is the key enabler for us to deliver innovative, ground-breaking work. as part of salesforce’s customer success group, our designers follow a consultant mindset including working with different salesforce colleagues across various projects, willingness to travel when required and understanding the value of building relationships with our clients. we are looking for a passionate and pragmatic senior user experience (ux) designer who is eager to join a fun, collaborative and innovative team. their role is to understand the business and end-user’s needs in order to translate those needs into intuitive, transformational experiences,...
Position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions with account contacts and internal sales representatives to revi...
Seasonal customer service representative if you have a great attitude, advanced english skills, empathy, and are a talkative/social person, come apply with us for our customer service campaign with a competitive salary in the call center market. job ...
Overview we are seeking a highly motivated individual to join our team as a customer service & escalation manager. in this role, you will work across a range of support offerings, including critical issue management and resolution, customer communica...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo