At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 second...
About four seasons four seasons is powered by our people. we are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. our team members worldwide create exceptional experiences for our gu...
Job summary the benefits administrator is responsible for overseeing cobra benefits for eligible participants, ensuring timely enrollment, accurate processing of terminations, and verifying insurance coverage. job description • administer cobra enrollments, ensuring participants are properly enrolled in the correct benefits plans. • provide clear guidance to cobra participants about their benefits options, coverage, and election processes. • work directly with insurance carriers to ensure participants are enrolled in the appropriate plans. • manage the timely and accurate processing of cobra terminations for participants who are no longer eligible, whether voluntary or involuntary. • regularly verify participant status with insurance carriers and ensure all cobra paperwork is correctly processed. • generate reports for new elections, payments, and terminations, ensuring accurate record-keeping. • oversee the creation of new portal logins for cobra participants, brokers, and hr teams, ensuring proper access to benefits information. • serve as the primary point of contact for cobra participants, answering questions and resolving concerns related to benefits coverage. required qualifications • strong organizational skills with attention to detail and accuracy. • clear and coherent in both written and verbal communication skills with the ability to clearly explain benefits information to participants. • comfortable using benefits portals, email, and reporting tools (e.g., microsoft excel, word). • ability to work independently and manage multiple tasks and deadlines. • strong p...
Job title account manager airport operations - latam job title: account manager principal - latam location: colombia: bogota about the business area/department: reporting to the head of latam airops, the account manager principal - latam responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. account managers answer client queries and identify new business opportunities among existing customers. in this role, the am will liaise with cross-functional internal teams (including sdbm, customer service/support, airport delivery managers, and product development departments) to improve the entire customer experience. the successful account manager should collaborate with the sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services over the long term. the sales, airops latam area is responsible for promoting solutions and selling those to our airports and airlines customers across latin america and the caribbean. this area is also responsible for looking after and/or managing existing customers that have purchased the solution providing dedicated knowledge, support and guidance. summary of the role: in such a unique moment where technology is driving changes across all moments and areas of our lives, amadeus is seeking for talents that will help us make difference in how travel is experienced now and in a near future. this person will join us to promote revolutionary travel experience in latin america with faster, safer and frict...
Who we are arches connects strategy consulting firms, private equity firms, and hedge funds with the expertise they need to make better decisions. since 2019, we've grown from a startup to a global team of 170+ professionals across asia, secured $6 million in funding, and become a trusted partner for the world's leading firms. our experts support critical business decisions through commercial due diligence, market research, value creation strategies, and more. we're now expanding to colombia in 2025 to better serve our us clients. this new office will be our key hub for the americas, creating exciting opportunities for talented professionals who want to grow with us. learn more about us: https://www.linkedin.com/company/arches-expert-network-service/ strategic opportunity join arches’ executive leadership team as we establish our americas hub in bogota. this pivotal role goes beyond traditional account management to encompass business development, operational leadership, and strategic growth planning. as one of the founding leaders of our colombia office, you’ll help shape our regional strategy and position yourself for executive advancement as we expand throughout the americas. leadership mandate as a founding leader in our bogota office, you’ll: help establish and shape our americas regional strategy. build and develop high-performing client service and operations teams. drive our expansion and growth throughout the region. contribute to executive decision-making for our global operations. position yourself for c-suite opportunities as we scale. key responsibilities strat...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience #lifeatvisa job description a member of the visa family since its acquisition in november 2020, yellowpepper's proven platform, yepex, enables issuers to easily launch card and account agnostic real-time payments solutions (p2p, p2m, and cross-border, among others) while providing value added services such as tokenization, identity validation and risk tools to deliver a complete transaction and service offering. the company is creating the next generation payment ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. operating in 11 countries, the miami-based global company currently serves 50 clients and 6 million monthly active users. our vision : create the foundation of the digital economy to enable the best and most secure everyday life experience. our mission: to create the next generation payment ecosystem to simplify people’s lives what we are looking for: as a member...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. role: team lead, customer care job description with our history of reinvention, discovering new ways to help our customers and our people is always on our agenda. explore different career possibilities to develop your skills and knowledge. we believe everyone has the potential to uncover new ways of thinking, and new approaches to solving problems, and to grow in this exceptional business. at iron mountain, we protect what our customers value most, from the everyday to the extraordinary. we build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environment. we pioneered the industry for global rec...
Company description abbvie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. we strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our allergan aesthetics portfolio. for more information about abbvie, please visit us at www.abbvie.com . follow @abbvie on x , facebook , instagram , youtube , linkedin and tik tok . job description primary job function the role ensures compliance with cluster north laws and abbvie's guidelines in executing multi country observational studies (mcos) and oversees their conduction, tracking, remuneration, and database management. it leads the development of evidence generation projects, supports medical affairs teams, manages audits, and participates in gap assessment processes. the role aligns projects with global and local product strategies, leads regulatory processes and scientific partnerships, and supports the medical director in budget planning. core job responsibilities ensure mcos compliance with cluster north laws and abbvie's sops/guidelines. oversee mcos conduction, tracking, remuneration, and database reporting. lead diverse evidence generation projects and support medical affairs in real world evidence (rwe). manage strategies and planning for audits and ensure service provider qualifications. participate in the "gap assessment" process and manage the selection of investigation centers and investigato...
About us: at amber, we're always on the hunt for the most talented individuals in the industry to join our team. we're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. we offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. our team works together towards common goals and we value each member's contributions to our mission of continuous improvement and innovation. about the role: hello talented professionals! we're currently looking to expand our pool of talent and invite skilled individuals to join us by applying to this job posting. while specific positions may not be available immediately, we're proactively building a network of qualified candidates for future paid partnerships. amber is looking for an economy designer specialized in web3 games, you'll make a significant impact on many products in our portfolio, from nft collections to in-game economy for token-based product. if you're passionate about tokenomic, gamefi, the challenges of token issuance or how engage players with this new genre, we want to meet you! here's what you can expect: profile preselection: our talent acquisition team will review your profile to ensure it aligns with our requirements and values talent acquisition interview: selected candidates will undergo an initial interview to discuss about their experience, skills, and fit for the role. online test: qualified candidates will be invited to complete an online assessment to demonstrate their ...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client a top national mortgage lender focused on delivering competitive rates and exceptional digital service. this organization supports over 4 million lifetime customers and is dedicated to streamlining the path to homeownership through innovative technology and customer-first solutions. job summary the software development engineer in test (sdet) will play a critical role in validating the reliability, performance, and accuracy of a master data management (mdm) platform and its integrations. focused on customer preference and consent data, this role involves building robust test automation, conducting performance testing, and ensuring data quality across systems. the ideal ...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values and thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! we are seeking a senior team lead to build and lead our business automation hub in colombia. this is a high-impact leadership role responsible for scaling automation capabilities across the organization and shaping the future of how we automate processes globally. you will lead a growing team of automation engineers, rpa developers, and solution architects, collaborating with senior stakeholders across business units, it, and operations to deliver transformative, data-driven automation strategies. responsibilities build, lead, and scale a high-performing business automation team in colombia. own the automation roadmap for global proc...
Hospital account sales representative clinical care _ cali cop 30.000.000 - 50.000.000 hospital account sales representative clinical care - cali company: b. braun medical (co) s.a functional area: sales working model: onsite requisition id: 5694 about us at b. braun, we protect and improve the health of people worldwide. we support this vision through expertise, innovation, efficiency, and sustainability. we are committed to developing our company with you, contributing to global healthcare with trust, transparency, and appreciation. that's sharing expertise. mission responsible for developing hospital accounts across all sales process stages (analysis, opportunity, sale, portfolio management, service) for the entire b. braun portfolio. ensuring proper pricing implementation in assigned clients for all our offerings. responsibilities identify opportunities, qualify accounts, and develop all stages of the b. braun methodology for our portfolio. manage sales and collections for the total portfolio in assigned accounts. lead tenders and calls for your accounts. order to cash: manage orders from placement to delivery. handle consignment contracts, inventory management, and legalizations. provide clinical and technical support to defined accounts. manage product returns and administrative issues. support commercial activities with zone distributors as assigned. manage reports related to product quality, incidents, and safety according to post-market surveillance protocols. healthcare professional, preferably nursing or related fields. minimum 2 years of clinical experience. 3-5...
Description client supportengineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit anthology. this role focuses on anthology’s lms, blackboard, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the customer support team within this specific product line. our customer support team has a proven track record of delivering high quality technical support to our customer base.we are looking for motivated, technically-savvy and customer service-oriented client support engineers to join our support team. primary responsibilities will include: diagnosing and troubleshooting web-based product components and their underlying technologies integrating components into other systems such as student information systems showing front-end application expertise on par wi...
About zoe zoe is an end-to-end wealth platform that helps clients grow and protect their wealth through innovative technology and exceptional client service. zoe has raised a total of $45m in venture capital and is backed by sageview capital and the opportunity fund. in addition, former and current operators from jp morgan, blackrock, charles schwab, uber, and doordash are part of the cap table. its accolades include nerdwallet’s 2022, 2023, and 2024 best online financial advisor, morningstar’s fintech startup of the year 2019, thinkadvisor luminaries’ 2024 industry disruption firm award, and 2025 fintech breakthrough award for best wealth management product. as a new york-based company, we have a strong leadership team with over 20 years of industry experience at firms like morgan stanley, jp morgan, merrill lynch, and learnvest. we offer the excitement of a rapidly growing company with the stability of a tenured leadership team and board. we have offices in new york and bogota, colombia. about the role we are seeking a skilled back end engineer to join the zoe team at our office in bogota (zona chico). we are looking for a highly motivated individual with a strong background in php software development and a passion for building robust systems from scratch. as a back end engineer, you will thrive in a fast-paced environment and excel in taking ownership of projects from inception to completion. our ideal candidate will understand how to develop complex logic for consumers, wants to constantly improve the codebase and the product, and wants to enable others to do t...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description position overview: the mulesoft developer will build data integration components using mulesoft's platform as a service cloud environment to deliver data integrations that are reliable, scalable, and reusable. agile framework and devops methodologies will be used to fulfill development activities. this role within the enterprise integration team will provide the needed technical services for rockwell automation capability teams that need to achieve application programming integration (api) projects. the mulesoft developer will build api components. following agile principles you will estimate work, accepting stories into delivery increments, and completing tasks to deliver the work. proficiency is needed in data modeling, api integration concepts, data analytics, data quality, user interface design, support operations, and process improvement methodologies. you will report to a technical lea...
This is energizer holdings, inc. energizer holdings responsibly creates products to make lives easier and more enjoyable. to do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. we support flexible working arrangements wherever possible. position summary responsible and accountable for the development of strategic plans to achieve sales, distribution and profitability objectives in some countries of central america. responsible to develop best practices for all critical areas of sales, merchandising and distribution management. identify, develop and exploit new profit opportunities. responsibilities universal accountabilities accountable for annual volume, revenue and long-term goals in some countries of central america. identify and exploit new profit through distributor management acumen. optimum exposure targets of products availability and visibility. account profitability in key accounts. customer service levels in key accounts. alignment of commercial and business terms with corporate financial goals. develop the dtt distribution network in the market specific accountabilities development of annual sales and distribution plans for the distributors. participates i...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the systems administrator will provide systems administration to core corporate it server platforms, network and applications. they will also support the development and incorporation of best practices and approaches into the company´s processes and methodologies and participate in determination of root cause/solution analysis for service failure and support escalation. the incumbent will be expected to operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments and should demonstrate a commitment to customer service, pro-active review of processes and procedures to continually enhance service quality, service delivery and support. essential functions: perform a system/server security remediation and ensure that the system and application are on up to date patch levels and conform to the security standard. the ...
Integration consultant responsibilities functional owner of data integration into celergo facilitates client data mapping and translations to celergo and/or adp partner payroll data structures and values responsible for client data conversion, load and verification advises client based on previous experiences with similar hcm integrations partners with payroll lead consultant regarding configuration and readiness of foundational data responsible for the quality of the integration solution and operational level client satisfaction responsible for transitioning client and pertinent artifacts into client services required skills excellent communication and presentation skills proven ability to analyze requirements demonstrates systematic approach to work, logically solve problems, address opportunities/obstacles with minimal assistance solution oriented strong payroll process knowledge acts as owner and team player ability to set expectations, assess risk, determine course of action, and/or escalate where necessary thrives in high pace environment with multiple demands and tight timelines discerns needs and prioritizes tasks according to criticality and business outcomes capable of working in a globally diverse environment demonstrates business consulting quick learner preferred skills data mapping, translation, and conversion experience previous experience as an integration and/or interface consultant previous experience in a client-facing consulting role previous experience managing client relationships payrol...
Requisition id: 230778 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global network operations centre (gnoc) as part of the 24x7 shift team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. as part of a 24x7 network operations, which runs on 12-hour rotational shifts and rotates during weekdays, weekends and during bank statutory holidays, the infrastructure support analyst is expected to monitor, triage and action/escalate network alerts/events. conduct health check and provide reporting and incident communications. attend bridge and troubleshooting calls. work with the help desk to fix user related network issues and open tickets with carrier and vendors for related network incidents. the infrastructure support analyst will answer the 24/7 hotline and respond team emails. implement network changes as per provided mop (method of procedure) and implement firewall port requests (fprs). understand how the bank’s risk appetite a...
Job title collections sr. analyst job title: collections sr. analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussio...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! we are looking for a business automation engineer based in colombia to join our global business automation team. the ideal candidate will be hands-on with uipath and have experience building end-to-end automation workflows. this role involves implementing process automations, integrating systems, and working closely with business and technical teams to deliver scalable, maintainable automation solutions. responsibilities • develop, test, and deploy automation workflows primarily using uipath, following best practices and security standards. • analyze business requirements and translate them into technical automation specifications....
Visión general y principales funciones estamos buscando montacarguistas con experiencia, que nos ayuden a construir el futuro. con base en bogotá, colombia, el montacarguista es responsable de transportar, almacenar, cargar y descargar producto terminado o materias primas, cumpliendo con lasespecificaciones de las órdenes de pedido, asegurando la correcta identificación, garantizando los tiempos de entrega y el uso adecuado de las máquinas. principales responsabilidades transportar, organizar, alistar, almacenar, cargar y descargar los productos conforme a las indicaciones del supervisor. • abastecer las máquinas fraccionadoras, máquinas de producción, kanban de materiales y supermercado de carretes. transportar y almacenar el scrap y reciclaje inherente a los procesos de la compañía. realizar inspección a los diferentes vehículos que ingresan a la compañía para cargue. verificar que el material cumpla las especificaciones de las órdenes de pedido. realizar el embalaje según sea necesario. vigilar la calidad del producto y el empaque durante el proceso y separar adecuadamente el producto no conforme. apoyar las actividades de bodega, despacho y materia prima. mantener organizada y limpia el área de trabajo. cumplir con los procedimientos y políticas ambientales. ¿a quién estamos buscando? personas con estudios de bachiller culminados exitosamente. curso certificado para manejo de montacargas. mínimo 1 año de experiencia manejando montacarga. conocimiento y manejo de radiofrecuencia – código de barras – hand held experiencia en trabajos por turnos rotativos por semana, de 8 ...
Position description unlock your career potential: leadership at adp. at adp, we're passionate about leading the way in human capital management. through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. if you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day. adp is hiring an implementation manager. in this position, you'll leverage your project management and leadership expertise to assist the team director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees. we strive for every interaction to be driven by our core values: insightful expertise, integrity is everything, service excellence, inspiring innovation, each person counts, results-driven, and social responsibility. responsibilities: lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals enhanced understanding and implementation of business units strategic goals. oversee the use of standard process workflows by team function as a consultant and business partner to other groups within adp train and mentor team members and identify development needs across the team, working director to coordinate additional training as needed track various productivity and perf...
Summary of role are you a seasoned support guru that everyone goes to when they have difficult problems? join command alkon’s customer support team! we take pride in being leaders in supporting advanced construction material industry solutions. our presence spans globally in concrete batching plants, rock quarries, asphalt plants, and more. command alkon seeks individuals with a deep hunger for providing exceptional customer service and a desire to grow professionally. our support team is the primary voice and ears of the customer for command alkon. the technical support specialist 1 is an entry-level technician within the support organization, initially considered a trainee focusing on a specific product line. using the "product training curriculum," the technician is trained on product functionality, infrastructure, common support requests, case management, escalation processes, and internal policies. the role progresses from shadowing to supervised work and then to independent work under guidance from experienced specialists. how you’ll succeed adhere to the "product training curriculum" schedules and complete courses. provide level 1 support with assistance from senior team members for hardware, software, saas, and mobile solutions. own customer issues through resolution while keeping customers informed in a timely manner. proactively anticipate customer needs or problems by listening carefully and continually improving your customer service skills. work as part of a team to meet or exceed command alkon's support slas. contribute to the improvement of customer-facing kn...
Rush street interactive (nyse: rsi) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: betrivers.com, playsugarhouse.com, and rushbet.co. we’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. the qa & training supervisor is a senior role within the latam customer service team, responsible for ensuring that customer interactions consistently meet the company’s quality standards. this hands-on role involves designing and delivering training programs, executing quality assurance processes, providing coaching, and generating actionable insights based on performance data. the supervisor will work closely with one qa analyst (with potential for team growth), and has full ownership of the qa framework and training strategy, reporting directly to the customer service manager. what you'll do: onboarding of new customer service team members across the latam operation. design and manage the training lifecycle for customer service agents, from initial onboarding to ongoing skill development. oversee quality control processes during the production stage, ensuring service consistency and adherence to internal standards. conduct regular 1:1 coaching and feedback sessions with team members to support performance and development. deliver periodic training sessions to 100% of the customer service team, maintaining engagement and relevance. facilitate cross-functional training sessions for other departments when needed to ensure alignmen...
Position description adp is hiring a gv implementation consultant. as a member of the globalview implementation consultant team, your role is to ensure payroll / time / portal configuration, following adp gv methodology. you will be required to review client specific blueprint documents, build system in accordance to blueprint, conduct and document unit test results. you will also be required to support user acceptance testing, parallel runs and provide required support during go live support phase. you will have the ability to plan and prioritize your work without direct supervision with quality and timely delivery your key objectives. you will be driven by desire for successful quality delivery and show the ability to work in a virtual team environment. at adp we are driven by your success. we engage your unique talents and perspectives. we welcome your ideas on how to do things differently and better. in your efforts to achieve, learn and grow, we support you all the way. if success motivates you, you belong at adp. we strive for every interaction to be driven by our core values: insightful expertise, integrity is everything, service excellence, inspiring innovation, each person counts, results-driven, & social responsibility. referred qualifications: responsibilities functional owner of data integration into adp systems. facilitates client data mapping and translations to celergo and/or adp partner payroll data structures and values responsible for client data conversion, load and verification advises client based on previous experiences with similar hcm integrations pa...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk, and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! your mission we are seeking a motivated, bilingual, team-oriented financial scheme analyst to join our team, reporting to the director, scheme finance and reporting and will ensure that card scheme clearing and settlement reconciliation is performed according to the daily and monthly procedures. responsibilities: performing daily reconciliations of the data provided by the schemes reconcile schemes data with the data exported from the organization’s platform ensure that scheme settlement amounts are posted correctly ensure that we meet scheme’s settlement requirements monitoring of the bank statements monthly consolidation responsib...
Company description about sutherland: artificial intelligence, automation, cloud engineering, and advanced analytics are our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technol...
Vivant is seeking a proactive and results-driven project manager to join our team. this role will oversee end-to-end voip and isp project execution, ensuring on-time delivery, quality standards, and client satisfaction. lead project teams, manage tim...
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