Hardware logistics analyst. remote work: at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vita...
Supply chain leadership role the supply chain lead is responsible for leading the sales and operations planning (s&op;) cycle, coordinating between bottlers and the company to manage depletions and delivery figures. the role involves analyzing demand variations and proposing necessary adjustments. key responsibilities: 1. lead the s&op; cycle, conducting monthly demand reviews with bottlers at depletions and delivery levels, considering supply constraints that may impact the demand plan. 2. develop sales forecasts using statistical models and customer insights, maintaining records of building/destroying blocks affecting sales to correct historical data. 3. ensure accurate demand signals are directed to production centers, including considerations of availability and production feasibility. 4. monitor weekly sales progress, identify deviations and trends, and propose mitigation actions to minimize impacts on the supply chain due to unforeseen deviations. 5. guarantee order fulfillment for customers and ensure that volumes ordered from bottlers to the company adhere to frozen periods. 6. analyze sales performance indicators such as forecast accuracy, sales compliance, otif, and fill rate to identify trends and operational risks. requirements: 1. bachelor's degree in business administration, supply chain management, logistics, or a related field. 2. more than 5 years of experience in supply chain and logistics. 3. more than 5 years of experience in inventory control and customer service. 4. advanced proficiency in microsoft office. 5. preferred certifications include sap,...
Job title: customer experience leader we are seeking an experienced and proactive customer experience leader to drive our global customer success function forward. this is a unique opportunity for someone who is ahead of the curve in understanding the evolving needs of customers. about the role - the ideal candidate will own the end-to-end customer experience, defining scalable strategies to support growth and satisfaction. they will establish and track key performance indicators, processes, and team goals aligned with business objectives. - the role involves building, managing, and mentoring a high-performing customer success team. this includes support, aftersales, and service coordination. main responsibilities - the leader will be responsible for leading customer communications related to logistics, damages, and return claims. - they will enable consultative sales through client communications across various channels. - responsibilities also include responding to customer inquiries regarding product use, service needs, and ongoing support. requirements - a minimum of 5 years of experience in client-facing operations or customer success roles, with at least 2 years in leadership capacity. - background in e-commerce operations, particularly shopify and quickbooks, is strongly preferred. - outstanding written and verbal communication skills are essential....
Job title: data center logistics supervisor this leadership role is at the forefront of operations, maintaining critical facilities infrastructure and delivering top-notch service to customers. - maintaining relationships with key stakeholders and ensuring seamless communication across teams. - the ideal candidate will possess excellent problem-solving skills, a strong work ethic, and the ability to multitask in a fast-paced environment. - a competitive compensation package includes benefits such as medical, dental, and vision insurance, as well as retirement savings options. - we are an equal opportunities employer committed to diversity and inclusion in the workplace....
The procurement and logistics specialist is responsible for ensuring the timely procurement and delivery of goods, materials, equipment, and services sourced outside their area of operation. key responsibilities: - evaluate requisitions to ensure accuracy and completeness - identify and engage reliable suppliers and contractors - forward requests to suitable suppliers by reviewing product lines and services - evaluate and select the best suppliers based on cost, quality, service, availability, and reliability - promote a culture of good business relationships with internal and external stakeholders - maintain timely delivery to support project completion within schedule requirements: - degree in any engineering field - effective communication skills - proficiency in erp systems and google workspace applications is an advantage...
Logistics operations coordinator position key responsibilities include monitoring shipments, coordinating with carriers and logistics partners, updating shipment data, identifying and resolving delays or issues, and communicating shipment status to internal teams and customers. core skills & qualifications - a degree in international business, business administration, or foreign trade - at least six months of experience in customer service, business, or operations - strong english proficiency (b2 level) - basic knowledge of excel benefits package - a healthy work-life balance with paid time off - recognition and rewards programs - career development opportunities - partnerships and discounts with multiple brands - an inclusive and supportive environment...
Join a team where we see opportunities where others see problems, where we see close proximity where others see distance, and where we find adrenaline where others see pressure. we are committed to providing equal opportunities to all, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. discover how you can deliver magic with us through your rappi mission and see how your role impacts our ecosystem: - support operations and continuously improve through timely actions. - manage and resolve cases affecting rappitenderos. as part of rappi, your responsibilities will include: - reporting rain conditions to the mexico team. - assigning manual orders when required. - ensuring delivery of bags and jackets to rts. - inventory management of supplies (bags and jackets). - validating rt profiles. - updating rt data (phone number, address, etc.). - assigning dispersion cards. - handling rt returns and ensuring proper registration. - reporting app inconsistencies reported by rts. requirements to join this vibrant universe include: - proactive, dynamic individual with excellent communication and interpersonal skills. - experience in customer service. - technical background in logistics or administrative areas. - intermediate proficiency with microsoft office. - on-site work with rotating shifts. - work schedule: - monday to saturday, 8:00 am to 5:00 pm. - sundays and holidays, 8:00 am to 4:00 pm. this is an opportunity to make a mark in one of latin america's largest startups and grow with us. worker type...
Purpose & overall relevance for the organization:partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while supporting the creation and deployment of innovative planning solutions.responsibilities:performance: drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalationscreate visibility on market projected availability and inventory performancetranslate commercial needs related to availability and inventory into supply chain requirements/ solutionsmanage risk/ opportunities related to availability and inventorymonitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends, highlight risks and opportunities based on analysisensure preparation for business control activities (d&s;, launch, nos & tw s&op; meetings)coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptionskey relationships:demand planningbusiness unitmarket scmvisibility & performancesports marketingknowledge skills and abilities:service-minded and consumer/customer orientedteam playeranalytical thinking and ability to solve problemscomfortable with learning internal systems such as supply chain planning and execution software applicationsgood knowledge of ms office and sapfluent in english, additional language is a plusrequisite education and experience / minimum qualifications:bachelor's degree or equivalent...
Howdy.com, founded in 2018 and headquartered in austin, texas, helps us companies who want to hire, manage, and retain their teams in latin america (latam) directly but need help with multinational logistics, contracts, compliance, and culture. companies that use howdy.com get the best talent available in latam and gain access to an entire network and a thriving community of professionals who are changing the world. by partnering with howdy.com, companies can expand their physical presence into some of the fastest-growing economies in latin america. howdy.com is a member of y combinator and has garnered significant support from prominent investors, including greycroft and obvious ventures. the company raised over $20 million in a series a venture capital round. #1 sports team: at howdy, we win together. from players to support, everyone is vital to our success. we hire for excellence, prioritize teamwork, and strive for continuous improvement. we collaborate, seek advice, and actively contribute to howdy's victories. altruism: demonstrating altruism involves prioritizing the team and assuming the best in others. we communicate openly, provide honest feedback, and extend grace. altruism is selfless service, focusing on supporting our players and team growth. curiosity: being curious at howdy means being willing to learn, adapt, and explore new ideas. we question existing beliefs, embrace humility, and see curiosity as our superpower. demonstrating curiosity involves researching unfamiliar tasks, asking questions to understand the full picture, and seeking better ways to...
Choose a location from the suggestions or clear the field to submit your search. please try again.recruitment fraud alert noticeit has been brought to our attention that fraudulent activity by scammers representing themselves as recruiters or employees is taking place throughout the world. the fraudsters typically reach out through false websites or fake e-mails claiming to be from the company and often request personal information or payments as part of their fake recruiting process. all c.h. robinson applicants are only required to apply for positions through jobs.chrobinson.com, and we do not collect any financial commitment from candidates as a pre-employment requirement. if you're concerned that you have been contacted by an unauthorized c.h. robinson recruiter or employee, please contact ****** . you may also report suspicious fraudulent activity to your local law enforcement agency or fbi. thank you.job id: r43994global forwarding agentprimary location: bogota colombiac.h. robinson is seeking a skilled freight forwarding specialist to join our growing team in bogotá and work alongside and collaborate with colleagues in the united states.if you are fluent in english and spanish and have experience in ocean freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply. a successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. we are looking for team members to help our team keep moving forward!key responsibilities:manage the end-to-end process of ocean freight ...
Structural and mechanical engineer – global asset managementlocation: spain but we also consider: germany, italy, france, uk or other european country.travel: up to 70-85% travel is required.languages: spanish and english (mandatory), portuguese (a plus)certification: ndt certification (mandatory)are you ready to embark on an exciting career journey in the dynamic world of terminal operations?apm terminals, a global leader in port and terminal management and part of the a.p. moller-maersk group, is seeking a structural and mechanical engineer to join our global asset management team . this is your opportunity to be part of a company that is shaping the future of global trade. crane & engineering services (ces) was established in 2009 as an independent business created from the technical services department of apm terminals, one of the world's leading container terminal design, management and operating companies.about apm terminalswith operations in over 70 countries, apm terminals is committed to delivering excellence in container handling, logistics solutions, and maritime services. we foster a culture of innovation, collaboration, and operational excellence , offering unparalleled opportunities for growth in a diverse and inclusive environment.your roleas a structural and mechanical engineer , you will play a key role in our maintenance & repair services and crane advisory service agreement (casa) projects.you will be responsible for:conducting inspections and qa/qc activities on sts, rtg, rmg, mhc cranes, and other terminal equipment.ensuring compliance with structur...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.job dutiesunder general supervision, responsible for leading local inventory planning meetings, setting and maintenance of material requirements planning (mrp) data, running analytics to optimize inventory levels, and identifying and redeploying obsolete inventory. role requires an understanding of inventory planning. responsible for the basic inventory management function for the area supported to include: sales order delivery process and reconciliation, reporting to psl leadership key metrics, goods issue and receiving process and developing solutions to address gaps. will interface with procurement, logistics and manufacturing customer service representatives to prioritize orders, monitor lead times, and provide forecast information. the position requires interfaces with the product service lines (psl) and other support groups. this position will also promote lean and continuous improvement initiatives and comply with the company's safety programs. will have direct impact and responsibility to meet financial goals and objectives for the business.qualificationsrequires completion of a two year degree; a four year undergraduate degree in supply chain, engineering/applied math, finance/accountin...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. how you create impact you will be responsible for deploying and leading the ci service offering and owning the ci program for the customer, aiming achievement of cost and cash savings in knil customer's supply chain. leading business case development, providing status updates on ci program to business manager / customer, ensuring achievement of savings targets. what we would like you to bring structural supply chain mapping / understanding of customer's business end-to-end. monitoring optimization project status, escalations in case of slow / lack of progress, definition of priorities, alignment on focus areas and resources. loss analysis, identification of strategic savings areas (cost / cash) anchoring the baseline in alignment with the customer (key stakeholder incl. customer's finance). organizing savings tracker – underlying working files and visualization in tableau dashboard monitoring delivering of portfolio of savings, taking measures in case of lac...
This position will work closely with interior designers and senior ff&e; procurement manager to maintain ff&e; budgets, project procurement, supply chain, logistics and project installations. orchestrate relationships with top-tier suppliers / manufacturers and spearhead cost-effective procurement strategies tailored to the unique demands of our utopia living operations. in general will be responsible for ordering, administration and supply procurement of the ff&e;, os&e;, design and supply within the team. it will be your responsibility to ensure that the orders are made on time, within budget and in the most efficient manner, ensuring that the finance department is kept informed of all necessary compliance. at a glance: - ff&e;/fit out budgets and cost planning - tendering and market research - contracts and purchase orders management - payment forecast and cost control - logistic, delivery and installation plus handover you will: - collaborate with sr. ff&e; procurement manager, architects and senior ff&e;/interior designer to ascertain the timeline, budget and deadlines of the project - assist the ff&e;/interior designer with sourcing all the information necessary to complete the detailed specification document - work with the design team to build the initial procurement schedule based on the review of layouts, renderings & specifications of the project - responsible for the compilation of the procurement budget and coordinating all documentation ensuring all document standards are met - organize the purchasing schedule, liaising with the sr. procurement and proje...
Join to apply for the customer service operator role at ups.explore your next opportunity at a fortune global 500 company. experience our innovative culture and work with talented teams that help you grow. we seek individuals with a passion for leadership and teamwork.job descriptionwe are looking for a precise, organized, and customer-oriented person for the role of addetto/a al customer service in our logistics team. the candidate will serve as the main contact between customers and internal departments, managing orders, shipments, and requests to ensure efficient service and customer satisfaction.main responsibilitiesmanage communications with customers via phone, email, and other channels.monitor orders and shipments to ensure timely delivery.respond to customer inquiries and resolve issues.enter orders and update data in company systems.handle returns, complaints, and post-sale issues.collaborate with the logistics team to optimize workflows and reduce delays.work with the traffic office and transportation customer service to enhance customer experience and resolve interdepartmental issues.maintain documentation related to shipments and customers.requirementshigh school diploma (a diploma or degree in logistics is a plus).at least 1 year of experience in customer service or logistics (preferred).good knowledge of main it tools (office suite, shipping software).excellent communication, interpersonal skills, and proactivity.problem-solving and customer-oriented mindset.ability to work in a team.intermediate knowledge of english.experience in pharma and medical devices...
**the shipping experts **is a relationship driven logistics service provider for north america. the company primarily focuses on automotive hauling but is rapidly expanding into new markets and adding additional product levels in the corporate umbrella. with this rapid growth in mind and with expanding markets in the united states, canada, and mexico, we our investing in an internationally diverse team built together with a framework of respect, enjoyment, and satisfaction. **what you bring to the table with skills and attributes**: - professional spoken/written english - an entrepreneurial mindset - sales ability through progressive actions - organized time management skills with a go for it attitude - desire to work in a set your own pace work environment **what will be expected in your role**: - lead generations through established books of business - develop and maintain strategies to acquire and expand service lines - client retention maintenance with various methods - detailed logging and record keeping of events - grow and strengthen client relationships through sales tactics - achieve kpi's introduced at a executive level **brief description of duties** the key representative will enjoy speaking to clients. you will be cold calling, prospecting, pipeline building. you will understand and continue learning about what the shipping experts offers and how we can provide a better service to our clients in the logistics realm. you will negotiate with shippers, logistics managers, warehouses, distribution centers, dealers, and various other companies ac...
Leading role in the product supply interface department, partnership with nam and lam supply chain management and commercial teams to convert demand to supply, delivering on time availability and inventory performance targets (cotai, ota, and inventory) for the business, controlled within given cost constraints. responsibilities: part of the product supply interface organization, including executing direction and day-to-day management of performance and development activities follow product supply interface drumbeat to create transparency of availability (including key product launches) to the various levels of the organization drive decision making and action to mitigate risks and maximize opportunities with business partners. translate commercial needs related to availability and inventory into supply chain requirements/solutions. collaborate with demand planning and market supply chain management to manage buying volume in line with the input demand plan and integrated business planning guidance drive market review of parameters and planning tactics to support optimized availability maintain and govern cross-department/function processes and policies to deliver business quality and control actively manage and coach team, setting objectives, providing feedback and supporting personal growth and development knowledge, skills and abilities : process improvement oriented. service-minded and consumer/customer oriented strong analytical & problem-solving skills team player and effective collaborator good communication skills and personal presence, with proven ability to in...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference.your rolethe role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes.your responsibilitiesdelivery of operational services by coordinating related activities across all control towers against sladevelopment of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellencepoint of contact/escalation for customer concerns at the appropriate counterpart levelactive monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scopelead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions.identify areas of improvement, track root causes and define actions for prevention in the futuremaintain and update customer sop in close collaboration with business manageryour skills and experiencesbachelor's university degree in international business or related fieldsexperience in freight forwarding (air, sea, road)experience in supply chain opti...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the kc finance process excellence and training manager at finance knowledge center bogota is responsible for developing, implementing, and maintaining standard processes to ensure operational efficiency and compliance, improving quality and productivity, and managing training and learning programs for finance employees. this role focuses on harmonizing site-specific tasks, managing changes, driving continuous improvement initiatives, and designing finance training initiatives that align with global standards. the manager collaborates with various stakeholders to enhance employee experience and supports global projects to increase overall process excellence and training effectiveness. how you create impact lead continuous improvement: conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement, applying continuous improvement methodology. lead process excellence and training in initiatives: work closely with the process excellence specialist ("sme") in ar and ap, which have a dotted line reporting into the position. lead a small team of process specialists for the transactional tasks. establish and...
It's more than a jobwhen you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine.the airfreight operational care team leader is responsible for overseeing daily operations and leading the operational care team to ensure outstanding, customer-centric execution while maximizing profitability. this role focuses on developing and strengthening airfreight processes by balancing cost-efficiency with high-quality service delivery. the team leader plays an active role in supporting business growth through strategic solution and cost management in collaboration with carriers and partners. all activities must align with air transport regulations, industry and product standards, guidelines, and be executed within operational systems.how you create impactmonitor operational performance and enhance data accuracy and execution quality, in full alignment with kn standards and requirementsresolve escalated issues from team members or stakeholders, ensuring sustainable solutions and service continuitydrive profitability through ongoing cost optimization strategies and efficiency initiativescollaborate effectively with partners, suppliers, gateways, warehouses, customs teams, rcc, and external parties to ensure seamless operationsact as pro...
Join to apply for the customer service team coordinator role at ups.explore your next opportunity in a fortune global 500 company. visualize innovative possibilities, enjoy our enriching culture, and work with talented teams that help you improve daily. we know what it takes to lead ups into the future: people with a remarkable blend of skill and passion. if you possess the qualities and drive to lead teams, there are positions ready to develop your skills and elevate your career.job descriptionwe are looking for a motivated and organized customer service coordinator to manage and coordinate customer service team activities. the ideal candidate will serve as the point of contact between customers and internal teams, aiming to ensure high customer satisfaction, timely processes, and operational efficiency.main responsibilitiescoordinate daily customer service team activitiesmanage customer contacts regarding inquiries, orders, complaints, or post-sales issuesmonitor order flow and ensure correct and punctual processingcollaborate with internal departments to fully manage customer requestsanalyze kpis and reportspropose process improvements to increase efficiency and service qualitytrain and support team members, facilitate communication and problem resolutionensure proper documentation management and system updatesrequirementshigh school diploma (logistics degree/diploma is a plus)previous experience (2-3 years) in customer service roles, preferably with coordination dutiesexcellent knowledge of main it toolsexceptional communication, interpersonal, and organizational sk...
Title: specialist - ofrlocation: gsc bogensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.key responsibilities:· analyze, process instruction/requirements and manage the import/ export ofr operations for different customers.· frequent contact with stakeholders to be aware of shipment status and keep customers timely informed about import processes of their shipments through emails, calls and status reports.· proactive monitoring of shipment status in internal tools (cw1, dhli, fsi3) but also on carrier's websites.· give support on track & trace activities and performance reporting for shipment management service line.· add value to our customers through continuous improvement initiatives.· cross-training within the teamskills / requirements:students/professionals in industrial engineering, international business, or related fields.· minimum of 1 year in logistics. ofr knowledge is a plus.· good communication in english b2 (verbal and written).· customer service and communication skills.· teamwork and autonomy· employees who have been in the organization for 12 months or in their current role· employees that are not in transition projects #j-18808-ljbffr...
Resumenlogistic sales expert: you will develop relationships with customers and deliver agreed upon portfolio growth targets. you will be an integral player in our growth strategy, and your impact will be felt across the organization. unlock a world of possibilities and seize the opportunity to make a significant impact as a logistics sales expert. by forging meaningful connections with new customers, you will not only bolster revenue but also open doors to a realm of untapped potential. picture yourself as a sales virtuoso, delighting clients with unparalleled support, and elevating their satisfaction to new heights. as you navigate uncharted territory, you will identify hidden gems, unearthing opportunities to propel the clients market share to soaring heights. embrace the thrill of collaboration, where your ideas and feedback will become catalysts for innovation, setting the stage to outpace the competition. this is your chance to leave an indelible mark and do your part to shape the trajectory of a dynamic organization. the logistics sales expert has the availability to sell all products and services including seafreight, airfreight, road freight, customs, and insurance. the position will be assigned a set number of accounts as defined by the country sales team lead. this position's main priority is fostering new business growth and 100% account retention of his/her portfolio.responsabilidades• build relationships with both new prospects and existing customers through virtual meetings, phone calls, and presentations.• work with customer care teams to ensure al...
It's more than a jobas a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine.to lead and supervise the cash allocation team, ensuring the accurate and timely application of client payments for services rendered in strict compliance with the corporate accounts receivable policy and cash allocation golden rules. this role focuses on driving continuous process improvements, maintaining high standards of accuracy and customer satisfaction, providing training and support to team members, and collaborating effectively with internal departments to resolve complex issues.how you create impactlead the daily analysis of remittance advice and bank statement reports in acon to effectively monitor outstanding balances across various accounts and regions.supervise the reconciliation process of client payments by validating bank transactions against open balances, ensuring accurate and timely allocation.collaborate with the bank reconciliation team to identify and resolve unidentified transfers, ensuring proper payment application.address payment detail requests from the collections team, guaranteeing timely and informative responses....
About us at traffic tech, we are a leader in the logistics industry, partnering with top international brands to offer cutting-edge freight solutions across north america, south america, asia, and europe. job requirements - minimum 3 years of experience in operational roles within a freight forwarder, especially in international tracking. - knowledge of import/export processes in freight forwarding. - strong customer service skills and ability to build lasting relationships. - team player with a proactive approach. - english proficiency: at least 60% spoken and written. - proficiency in microsoft office and operational tools. why join us? we foster a collaborative and supportive environment where you can grow, make an impact, and be part of a dynamic team that values your energy and enthusiasm....
Coffee solutions advisor job description we are seeking a skilled coffee solutions advisor to provide expert advice to customers about coffee equipment selection, setup, and troubleshooting. job responsibilities: - coffee equipment consulting: provide expert advice to customers about coffee equipment selection, setup, and troubleshooting based on their specific needs and preferences. - technical support: assist clients with technical questions about their equipment, helping resolve issues through clear communication and deep product knowledge. - customer relationship management: maintain ongoing relationships with clients, providing consultative support via email, text, and other channels throughout their coffee journey. - sales support: guide customers through the purchasing process, creating quotes and invoices through various platforms. - post-purchase support: coordinate professional equipment installation, manage aftersales inquiries, and help clients source accessories, parts, and consumables. - shipping & returns: oversee logistics related to equipment delivery, handle damage claims, and process returns when necessary. required skills and qualifications: - coffee expertise: demonstrated knowledge of specialty coffee equipment, brewing methods, and industry trends. barista experience or café advisory role highly valued. - customer service excellence: proven track record in customer-facing roles with outstanding communication skills and service orientation. - technical aptitude: ability to understand, explain, and troubleshoot coffee equipment specifications and f...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers acro...
Job requirements degree. accounting with crc erp and digital mindset is a plus experience with logistics business is desirable responsibilities: manage resources: coordinate and manage resources to support business operations. develop business plans:...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo