Beneficios de ley // banco compartamos // contrato inmediato. gestores de cobranza la victoria ¡únete a nuestro equipo ganador y genera buenos ingresos! somos grupo biznes s.a.c. una empresa en proceso de crecimiento con más de 12 años en el mercado,...
Resumen at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why choose tp? base salary: cop $3,900,000/mo. office hours: 40 ...
Eres un apasionado de la atención al cliente y te gustaría formar parte de un equipo dinámico? ¡te estamos buscando! como creador de experiencia retención móvil, serás fundamental para asegurar que los usuarios continúen disfrutando de los servicios de nuestro cliente corporativo. tu misión será retener a aquellos usuarios con intención de retiro, asegurando la continuidad de los servicios contratados y generando oportunidades de venta cruzada. además, tendrás la oportunidad de trabajar en un ambiente de teletrabajo suplementario después de un mes presencial. ofrecemos un salario competitivo de $1.745.396 y un horario de lunes a sábado. ¡te esperamos! responsabilidades: - retener a usuarios con intención de retiro. - asegurar la continuidad de los servicios contratados. - participar en un proceso formativo de 16 días. - trabajar en modalidad de teletrabajo suplementario después del primer mes. requerimientos: - estudiante desde el segundo semestre en adelante de cualquier carrera técnica, tecnológica o profesional. - mínimo seis meses de experiencia en ventas, cobranzas, sac o fidelización. - preferiblemente experiencia en empresas de contact center....
Executive assistant, bogotá, colombia crossboundary group about the firm crossboundary group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. crossboundary advisory has advised on over us$700 million of closed transactions in underserved markets across a broad range of impactful sectors, including agriculture, health, education, manufacturing, ict, infrastructure, and clean power. our investment platforms, crossboundary energy, crossboundary access, and crossboundary real estate, directly finance projects to bring cheaper, cleaner, and more reliable electricity, as well as education infrastructure, to developing countries. anchoring the group’s work in the renewable energy sector, crossboundary energy is currently active in more than 10 african countries and has a portfolio of over us$100 million of renewable energy projects for commercial and industrial clients across the continent. crossboundary access uses blended finance and an innovative project financing structure to unlock capital for mini-grids with a mission to bring electricity for the first time to more than 170,000 people. learn more at www.crossboundary.com why join us? the crossboundary team is a unique group of people who are genuinely excited by the opportunity to make a difference in some of the most challenging and exciting markets in the world. team members come from diverse backgrounds but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for ...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we are looking for a motivated and detail-oriented associate contract analyst to join our team and support the end-to-end contract management process. in this role, you will be responsible for administering, negotiating, and managing both standard and nonstandard contracts, ensuring compliance with internal policies, legal standards, and customer requirements. you’ll collaborate cross-functionally to facilitate accurate contract execution and maintain strong customer relationships. responsibilities may include the following and other duties may be assigned: - administers, extends, negotiates and terminates standard and nonstandard contracts. - conducts proposal preparation, contract negotiation, contract administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. - examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. - prepares bids, processes specifications, progress, and other reports; advises management of contractual rights and obligations; compiles and analyzes data and maintains historical information. required knowledge and experience: - bachelor’s degree in relate...
Ukraine, georgia, portugal, colombia, bulgaria junior account manager – everything but junior! location: ukraine, georgia, bulgaria, portugal, colombia (bogota) why pharmbills? forget the title—this role is anything but junior. at pharmbills, we connect professionals with top u.s. healthcare companies, helping them manage finances and streamline processes while creating real, long-term cooperation opportunities . we’re a fast-growing international team of over 1,000 team members across 7 countries, and we do things differently—we put people first. here, you’ll be part of a team that supports you, helps you grow, and values your skills from day one. what’s this opportunity about? you’ll be the key point of contact for patient accounts, making sure everything runs smoothly. whether it’s keeping records accurate, ensuring payments go through on time, or helping resolve financial inquiries, you’ll be an essential part of making healthcare work behind the scenes. what you’ll be doing: • managing patient accounts and keeping them up to date. • coordinating with patients, providers, and insurers to resolve financial issues. • tracking payments and ensuring timely processing. • keeping financial records clear and organized. • identifying areas for improvement and streamlining processes. • providing reliable support to ensure smooth account management. what you bring to the table: • strong english skills (b2+ level) – clear and professional communication is key. • organized and detail-oriented – accuracy matters. • problem solver – you don’t just iden...
Jalo, empresa operadora de hoteles y edificios de renta corta con presencia en bogotá, medellín y cartagena, está en búsqueda de un(a) gerente comercial y de mercadeo para liderar la estrategia integral de comercialización del portafolio de propiedades de la compañía. actualmente operamos 9 edificios de renta corta en bogotá 1 edificio en cartagena 3 edificios en medellín 4 hoteles en medellín - el poblado, siendo estas las operaciones más relevantes en términos de ingresos objetivo del cargo diseñar, liderar y ejecutar la estrategia comercial y de mercadeo de todos los activos operados por jalo, maximizando ingresos y posicionamiento de marca en los distintos canales de venta y segmentos de cliente. responsabilidades principales liderar la comercialización en los siguientes canales canal offline: ventas a empresas, agencias de viajes y operadores turísticos. canal online directo: estrategia y conversión del sitio web propio. otas: relación, negociación y performance con plataformas como booking, airbnb, expedia, etc. supervisar y optimizar el revenue management de todos los activos. coordinar la operación del contact center de reservas y atención comercial. definir e implementar campañas de mercadeo digital y físico. establecer alianzas estratégicas comerciales y participar activamente en ferias o ruedas de negocios del sector. liderar un equipo multidisciplinario compuesto por director comercial de otas y canal online director comercial de ventas corporativas ejecutivos comerciales agentes de ventas analista de revenue perfil del candidato ideal pr...
Red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment and configuration to join our managed cloud services customer experience team in colombia the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support service to red hat customers and partners around the globe for our many platform as a service (paas) and software as a service (saas) offerings. we mainly support red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team and strive to cultivate a transparent environment that makes room for different voices. we learn from our failures in a blameless environment to support the team's continuous improvement. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. what you will do: - commitment to providing exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. - contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency - act as the direct contact and adviser for custom...
Treasury analyst enviar candidatura ahora » **fecha:** 2 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 229464 we are looking for a financial analyst - treasury to provide support treasury activities including bank´s relations, forex negotiation, cash flow projections and cash management. he /she will be responsible for research, analyze, build models and track financial data of the different business units as well the overall company. **responsibilities** + support fx operations, including developing fx negotiations, filling regulatory forms, making payments to foreign partners, track usd movements and support any other fx activity. keep track on the ar and follow ups. + support bank transactional portal: set up users, permits, limits and be key contact to the bank´s support for any requirement + support credit card opertions: request credit cards for new employees, manage limits, ensure policy is applied and be key contact for any credit card requirement + control and tracking of accounts transactions + support treasury payments activities, including issuing checks, supporting payment (incl. tax payments), chamber of commerce regulatory requirements, opening and closing accounts, + support cash management activities, including budget tracking, treasury plan, treasury report + create account receivable reports and follow up with business partners + ad-hoc project requested by the department **requirements** + proven working experience as a finance analyst (treasury is a plus) + experience dea...
Únete a nuestro equipo como back office- contact center! ubicación: bogotá salario: $1423500 + prestaciones sociales + comision variable formación: tecnólogo o profesional en carreras administrativas o afines. ⏰ horario: horarios: lunes - viernes: 7:00 am entre 18.30 pm /sábados 8:00 am -13:00m turnos rotativos, cumplimiento de las 46 horas semanales. //horarios chilenos. se trabajan los feriados. ¿qué harás en este rol? � técnico, tecnólogo en carreras administrativas, importante que tenga experiencia mínima de un (1) año en el cargo de back office, seguimiento de ventas, auditoria de llamadas de no venta y ventas. sus funciones serán asegurar el envío de informes y alertas de la campaña asignada. � manejo de excel- nivel alto o intermedio � tener las bases necesarias para transmitir mensajes de forma correcta, con una excelente ortografía y redacción ubicacion de trabajo: zona franca. si tienes habilidades de liderazgo, te apasiona el servicio al cliente y buscas un nuevo reto profesional, ¡esta oportunidad es para ti! ???? postúlate ahora y crece con nosotros. ....
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it possible. you will improve value and service to your customers and improve supply chain efficiency. in addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers. how you will contribute you will: - be the single point of contact for your customer portfolio - manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction - help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers - work with the order fulfilment team to report on kpis, including root-cause analysis and improvement initiatives - use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. use this information to drive decision making internally and with the customer in ways that maximize service levels and sales what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: - experience in cs&l; and with customers - experience in fast-moving consumer goods or consumer packaged goods company - strong analytical and problem solving skills - sap knowledge and expertise in ms office - customer orientation, strong influencing and communication skills - strong fo...
Nos encontramos en búsqueda de estudiantes o profesionales en ingeniería de sistemas o carreras afines para desempeñar el cargo de analista de bases de datos sql, el cual tendrá a cargo el manejo y análisis de los datos, administración de informes y velar por el buen funcionamiento de los motores de bases de datos, así como de los servicios administrados para clientes. conocimientos: sql server, desarrollo de etl, mysql, oracle, reporting services y integration services. experiencia: 2 años realizando análisis, procesamiento o administración de datos bajo herramientas de inteligencia de bases de datos sql server y mysql. j-18808-ljbffr required skill profession inteligencia empresarial y análisis...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the master data cash application sr analyst is responsible for ensuring the accurate and timely data entry in the cash application system - highradius, maintaining the integrity of financial master data, and supporting end-to-end accounts receivable operations. this role plays a key part in optimizing cash flow, minimizing unapplied cash, and ensuring accurate reporting. the analyst also maintains high-quality customer and bank master data records, adhering to company policies and internal controls. how you'll create impact the master data cash application sr. analyst is responsible for ensuring the accuracy, completeness, timeliness, and management of master data in the cash application system. compliance with business standards and procedures, as well as work to continuously improve...
La entidad de educación superior,cenda con más de 40 años en el sector. dedicada a ofertar programas de formación de características particuladas , enfocadas al crecimiento del individuo en su plenitud. tipo de contrato:tiempo completo experiencia requerida:1 año educación requerida:técnico / profesional cantidad de vacantes:1 ¡Únete a nuestro equipo y transforma vidas como asesor educativo en cenda! en la corporación universitaria cenda, creemos en el poder de la educación para cambiar vidas. por eso, estamos buscando asesores educativos apasionados y con energía, que quieran ser parte de nuestro equipo y contribuir a nuestra misión de brindar educación de calidad. ¿qué harás como asesor educativo? inspirarás a futuros estudiantes, orientándolos sobre nuestros programas académicos y ayudándolos a encontrar su camino educativo. serás el puente entre los aspirantes y nuestra institución, ofreciendo información clara y precisa sobre nuestro portafolio educativo. seguirás los procedimientos establecidos por la dirección comercial y mercadeo para garantizar una experiencia de matrícula excepcional. ¿qué buscamos en ti? mínimo 1 año de experiencia en funciones comerciales, preferiblemente en el sector educativo, gestión de intangibles y manejo de llamadas en contact center. habilidades excepcionales de comunicación y un enfoque orientado al cliente. actitud proactiva, motivada por los resultados y con ganas de crecer junto a nosotros. ¿qué te ofrecemos? contratación a término fijo: estabilidad laboral en una institución educativa de prestigio. ¿listo para dej...
Analista back oficce claro arcos bpo sas es una empresa con 11 años de experiencia en el sector de contact center y bpo en la ciudad de bogotá, se encuentra en búsqueda de un backoffice para la campaña de claro colombia, entre sus funciones debe digitar ventas móvil - fijo, legalización de ventas y manejo de base datos. requisitos -experiencia con claro -manejo básico de aplicativos claro -capacidad de análisis y organización. -manejo de excel te ofrecemos -contrato: obra labor -salario mensual: $1´523.500 + comisiones + auxilio de transporte y todas las prestaciones de ley -comisiones: 100% prestacionales -horario: lunes a sábado, cumplimento de las 44 horas legales de 8:00am – 6:00pm y 9:00am – 5:45pm -modalidad de trabajo: presencial ambiente dinámico y oportunidades de crecimiento, si quieres hacer parte de nuestro equipo preséntate en la (av. calle 80 #69-70 unidad 10 / arcos bpo) estación de transmilenio cercana av. 68) en los horarios de 8:00am hasta 4:00pm ¡te esperamos!...
Job description dies ist ein remote job. jdkrueger&co is a fast-growing digital consultancy led by an international founder. we specialize in conversion rate optimization (cro) for ambitious clients. as a small company, we offer you the chance to shape your role, learn directly from the founder, and grow with us. your responsibilities: plan and create wireframes for landing pages coordinate with designers and developers, review deliverables, and ensure quality publish pages on the server, set up google analytics, meta tracking, and mouse tracking (clarity) set up and optimize ad campaigns (google ads, meta ads) continuously analyze and improve landing page and ad performance plan, execute, and analyze a/b tests (including hypothesis development and reporting) prepare internal reports and analyzes work closely with the founder – no direct client contact voraussetzungen basic knowledge of conversion optimization, web analytics, and digital marketing experience working with designers and developers familiarity with wireframing tools (e.g., moqups) analytical mindset and structured approach eagerness to learn and develop professionally good english skills (all internal communication is in english) self-motivated, proactive, and able to work independently vorteile structured onboarding and continuous training: comprehensive introduction to cro, digital analytics, and our workflows, with regular feedback and tailored learning opportunities career growth: quickly take on responsibility and shape your role as we grow remote work: 100% hom...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. please note: this posting is intended to collect candidate information for halliburton’s talent pool, and is not considered an application. by completing the candidate profile, recruiters will have visibility to your information in order to contact you for a future related job opportunity. in addition to providing your information on this posting, we encourage you to create a job alert within our career site. the job alert allows you to select search criteria for positions that match your interest(s). once positions are posted that match your search criteria, you will receive an email notification. under general supervision, plans sourcing of goods and services to support manufacturing, field operations or project management. complies with and executes category management strategy in accordance with policies and procedures. creates request for quotations (rfq) or organizes competitive biddings from various suppliers to obtain best quality, delivery and price for goods and services. implements agreements for local procurement of goods and services not covered under category management. assesses supplier performance and conducts reviews with suppliers. may be responsible for complex operations or l...
Funcshun is miami’s premier managed it services provider since 2011, we have been providing reliable, cost-effective technology solutions for small- and medium-sized businesses in miami. our clients benefit from our expertise in multiple industries, in-depth technology expertise, and experience with ever-evolving trends in the it industry. from taking care of all your day-to-day technology needs to protecting your it environment from malicious cyberattacks to implementing an enterprise-level cloud and communications platform, funcshun offers all the enterprise-grade it solutions and support you need to succeed, at a price that works for your budget. the role an account manager (am) or customer success manager (csm) plays a critical role in maintaining customer satisfaction, ensuring business growth, and optimizing internal processes. this role bridges the gap between customers, vendors, internal teams, and leadership to foster strong relationships and operational excellence. key responsibilities 1. customer relationship & account management • serve as the primary point of contact for assigned accounts, ensuring customer needs are met. • maintain and update the account management board, tracking active accounts, project status, and key customer insights. • assist in customer security risk assessments (csras) to ensure compliance and risk management. • oversee the customer onboarding process fulfillment, ensuring a smooth transition from sales to service delivery. • conduct regular customer satisfaction surveys (csats) and follow-ups, identifying areas for improvement....
Job description company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty job description job description we are seeking a senior case manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. the senior case manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. this role requires a detail-oriented and client-focused professional with deep knowledge of personal injury cases. key responsibilities client communication: serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. present and explain initial settlement offers to clients, providing recommendations on next steps. ed...
Are you passionate about innovation, community building, and the power of meaningful connections? do you thrive in dynamic environments where every interaction helps shape the future of a growing ecosystem? at eatable adventures, we believe that building strong, engaged communities is key to driving innovation in the agrifoodtech sector—and we’re looking for a community manager intern ready to dive in and make a real impact. as a community manager intern , you will help foster relationships across our global network of startups, partners, and industry players. you’ll support the design and execution of initiatives that strengthen engagement, promote collaboration, and create value for our ecosystem. from managing online communities to organizing interactive events and crafting engaging content, you’ll play a central role in elevating our community experience. if you’re an energetic communicator with a passion for startups and community-driven impact, we want to hear from you! tareas community engagement & support – help manage our online and offline communities by responding to member inquiries, promoting discussions, and building relationships that enhance belonging and participation. social media interaction – monitor and contribute to our social platforms by engaging with followers, amplifying community voices, and driving conversations relevant to the agrifoodtech world. online events & activations – assist in the planning and execution of online networking events, webinars, and program-related activities that drive engagement and create value for our commun...
Requisition id: 229557 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiagbs propósito contribuye al éxito general de la banca internacional operando en scotiagbs colombia client experience centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. atender formalmente y en tiempo estándar los llamados de: clientes internos y externos (clientes externos del segmento masivo). resolver todas las solicitudes, consultas, aclarar dudas, entregar servicios, gestionar solicitudes de ventas y vinculación de productos cumpliendo con los slas y siguiendo los scripts establecidos por la gerencia del client experience centre. aportando un sello de excelencia y calidad en cada llamado para generar satisfacción y fidelizar a nuestros clientes en cada llamado. • cumplir con nivel de servicio en atención acorde a la importancia de cliente. cumplir con el porcentaje de tsf y abandono acumulados mes, establecido por el país cliente. • cumplir con el 100% asistencia diaria a sus turnos laborales. • conectarse puntualmente al sistema telefónico. • cumplir con el 100% de las normativas internas, políticas, procedimientos, reglamento interno de trabajo y demás pautas de conducta. • agregar valor al servicio detectando oportunidades de negocios y aumentando progresivamente la vinculación de productos de los clientes que llaman. • contribuir al cumplimiento...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: the service consultant is responsible for successful consulting project delivery in support of both internal and external customers. this role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. this role will work closely with project management to support all consulting services, as well as product management and support to provide best in class service for our customers. the successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times. if you are an overachiever with proven information technology experience who thrives in a fast-paced en...
As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer needs. this involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our electronic support services. a primary point of contact for customers, you are responsible for facilitating customer relationships with support and providing advice and assistance to internal oracle employees on diverse customer situations and escalated issues. career level - ic4 as an advisory systems engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. further, the advisory systems engineer is sought by customers and oracle employees to provide expert technical advice. career level - ic4...
Atento colombia empresa líder del sector de contact center en convenio con el sena brinda la posibilidad de estudiar el técnico en contact center y trabajar directamente con la compañía. requisitos: ser bachiller con o sin experiencia. – no haber estudiado en el sena, ni haber tenido contrato de aprendizaje. edad: de 17 a 28 años. durante la etapa lectiva se pagará el 50% del salario mlv y eps; y en la etapa práctica se pagará el 100% del salario mlv, eps y arl; bajo un contrato de aprendizaje. convocatoria presencial: día: 23-24 y 27 de agosto a las 08:00 am en la carrera 54 #5 c 66 cerca a la estación de transmilenio américas kr. 53 por la estación de gasolina terpel. ciudad: bogotá respuesta inmediata del proceso. presentarse con hoja de vida, documentos completos que soporten la información de la hoja de vida y preguntar por la psicóloga andrea reyes. para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en: comparta la información utilizando los botones de las redes sociales....
The offer opportunity within a company with a solid track record of performance work alongside & learn from best in class talent fantastic work culture the job an account manager (am) or customer success manager (csm) plays a critical role in maintaining customer satisfaction, ensuring business growth, and optimizing internal processes. this role bridges the gap between customers, vendors, internal teams, and leadership to foster strong relationships and operational excellence. key responsibilities 1. customer relationship & account management • serve as the primary point of contact for assigned accounts, ensuring customer needs are met. • maintain and update the account management board, tracking active accounts, project status, and key customer insights. • assist in customer security risk assessments (csras) to ensure compliance and risk management. • oversee the customer onboarding process fulfillment, ensuring a smooth transition from sales to service delivery. • conduct regular customer satisfaction surveys (csats) and follow-ups, identifying areas for improvement. • develop strategies to increase customer retention, engagement, and contract renewals. 2. procurement & order management • manage the quoting process, ensuring pricing accuracy and alignment with customer requirements. • oversee purchasing and procurement, collaborating with vendors for the best pricing and availability. • track orders from initial quote to final delivery, ensuring timely fulfillment. • issue and manage work orders, coordinating with internal teams to ensure service delivery mee...
About avaya avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. the avaya infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. we believe success is built through strong connections – with each other, with our work, and with our mission. at avaya, you'll find a community that values your contributions and supports your growth every step of the way. learn more at https://www.avaya.com job information job code: 00273283 job family: sales job function: field description are you a strategic sales professional versed in the large enterprise market that has a passion for technology and a proven track record in ucaas and ccaas sales? avaya is seeking a talented national account manager to join our team in columbia . avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. if you are ready to take on a new challenge, we should talk! why avaya? innovative solutions: be part of a company that is at the forefront of communication technology. career growth: opportunities for professional development and career advancement. dynamic environment: work in a fast-paced, collaborative, and supportive environment key responsibilities: ⦁ account management: maintain full accountability for assigned accounts, acting as the trusted advisor and advocate fo...
About the role & team: televisaunivision is the leading spanish-language media company in the world! we’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. we’re growing our offerings, building on the launch of our successful streaming platform vix. we’re looking for a senior product manager to lead the end-to-end development of digital products that drive user engagement and support televisaunivision’s strategic goals. in this high-impact role, you’ll work at the intersection of strategy, technology, and user experience, owning the product lifecycle from concept to continuous optimization. you’ll collaborate with cross-functional teams to deliver innovative, data-informed solutions and ensure alignment across business, editorial, and technical stakeholders. ideal for a strategic thinker and skilled communicator, this role is central to shaping the future of televisaunivision’s digital experiences. about you: you’re a product strategist at heart. able to see the big picture while managing the small details. you have a passion for building digital experiences that resonate with users and drive business impact. with a sharp eye for process and a talent for cross-functional collaboration, you turn complex challenges into smart, scalable solutions. you’re fluent in agile methodologies, confident leading cross-functional teams, and comfortable communicating with both technical and non-technical stakeholders. your day-day: (aka responsibilities) strategy & vision define product strategy, vision, and ro...
Client onboarding sr analyst - c12 - bogota cop 40.000.000 - 80.000.000 the implementation manager sr spec is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their app...
Unifycx is growing and we are expanding in barranquilla! we are looking for an extraordinary program manager to join our motivated and ambitious team! what will you do? as a program manager, you will be responsible for developing and managing key cli...
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