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[ZY116] | SUPPLY CHAIN SPECIALIST AND CUSTOMER CARE CENTER

Are you looking for a meaningful career? we are looking to hire passionate and committed people with the right skills and business acumen, to deliver on our mission of customer centricity, innovation and collaboration & co - creation around the world. **the sc & ccc specialist is responsible for**: - align demand forecast with sales managers in accordance with supply policies for the 4 plants in the north latam region. - load the forecast in sap and maintaining realistic data avoiding over and under stock, as well as urgencies. - follow up the open orders and transits maintaining fluid communication with factories avoiding stock breaks. - keep contact with radiology customers receiving their orders and keep them informed about order status, also need to review documents required by customer. - follow up to orders with head quarter supply chain team and keep updated to sales rep. **to be successful in the position, you will need**: - industrial engineer, foreign trade professional. - at least 5 years of experience in supply chain and / or demand forecast - skills in sap and office tools. - advanced english - ability to teamwork - time management, organization, prioritization and follow-up skills. - customer service skills. need to be very customer focused. - strong communications skills, written and spoken. - proactive, goal oriented, rapidly adapt and respond to changes in environment and priorities....


(YNF-687) KEY ACCOUNT MANAGER - COLOMBIA

**who we are**: are you looking for a meaningful career? we transform radiology bringing intelligent and definitive answers to patients. that is why we are always looking to hire passionate and committed people with the right skills and business acumen, to deliver on our mission of customer centricity, innovation and collaboration & co - creation around the world. **the key account manager is responsible for**: - creating and execute a strategic account plan; - acting as single point of contact to assigned customer base for agfa products & services; - accompanying prospective customers from first contact to closing of contract; - accounts qualifications; - managing the customer relationship and customer expectations during proposal & negotiation phase; - negotiating with customers (new sales, upgrades, service contracts); - explaining and demonstrating the sold products/solutions and think strategically with the customer; - coordinating and control sales processes; - being sales contact in hand-over from sales to services. **to be successful in the position, you will need**: - degree in business administration, marketing, international trade, etc; - knowledge in windows, crm’s, lotus notes/outlook and excel; - 5 years of experience in medical devices sales; - intermediate knowledge of english. **competencies**: negotiations, teamwork, business sense, planning and execution, excellent relations with customers, proactive, creative, outgoing....


ON-SITE SERVICE ENGINEER (MEDELLÍN) - (WNS-359)

Agfa healthcare, a member of the agfa-gevaert group, is a leading global provider of diagnostic imaging and healthcare it solutions. the company has nearly a century of healthcare experience and has been a pioneer on the healthcare it market since the early 1990's. today, agfa healthcare designs, develops and delivers state-of-the-art systems for capturing, managing and processing diagnostic images and clinical/administrative information for hospitals and healthcare facilities, as well as contrast media solutions to enable effective medical imaging results. the company has sales offices and agents in over 100 markets worldwide. **agfa healthcare is currently looking for a talented and experienced on-site service engineer in medellin, colombia** **duties and responsibilities**: - practical support to end users (training - demo - samples), in addition, this role also would be involved with technical matters and would be responsible for showing to the final customer the new functionalities included on the new versions of the systems - be involved on the daily basis workflow at the customer site - on-site support to the ris/pacs information system - integration support and implementation (hl7, fhir, webservices) - provide continuous training to system users - design of new workflows for new departments - creation of business intelligence reports and kpis - solve technical requirements - perform preventive maintenance to the diagnostic workstations - support customer´s investigation initiatives **education**: - biomedical or system engineer **experience**: ...


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