**who we are**: allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. we believe in giving our tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. at allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. this is an opportunity to join the global customer service of a cutting edge network devices vendor that provides tier1 network operator grade devices **what we’re looking for**:a product expert to act as a sme support our clients **requirements**: **what you’ll do**: - support the professional services during product deployment and specific customer environments - provide excellent, dedicated and proactive support service - perform deep problem investigation into system logs and behavior - provide technical guidance and solutions to the company’s customers and partners, problem reproduction and lab simulations - working with rnd and product departments to solve issues, design features, and be a part of the products life cycle - develop tools to help support and our customers with product monitoring and analysis **what you should have**: - +7 years of experience in networking lan/wan environments - graduate/diploma in computer science/electrical/electronic engineering or equivalent relevant courses - experienced in customer care working with crm systems - ex...
**who we are**: allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. we believe in giving our tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. at allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. **what we’re looking for**: a **project manager** to oversee all aspects of the projects in latam region from planning, monitoring and controlling processes to revenue recognition. day to day, this person will be responsible for the successful implementation and customer satisfaction for different allot solutions within large mobile operators. a project time-line normally spans over several months up to a year, and include projects planning, review meeting with customers, provide guidance for the assigned support engineer, daily contact with the r&d; and support team to report/discuss technical and implementation issues. **what you'll do**: - leading customer relations from supporting sales process to on-going activity - managing multi-disciplinary teams with participation from different functions within the organization and where appropriate, external sub-contractors - assisting in identifying and responding to up sales opportunities - planning and problem-solving tasks - plan the project in order to accomplish its goals or produce the products required within cons...
**who we are**: allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. we believe in giving our tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. at allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. this is an opportunity to join the global customer service of a cutting edge network devices vendor that provides tier1 network operator grade devices **what we’re looking for**:a product expert to act as a sme support our clients **requirements**: **what you’ll do**: - support the professional services during product deployment and specific customer environments - provide excellent, dedicated and proactive support service - perform deep problem investigation into system logs and behavior - provide technical guidance and solutions to the company’s customers and partners, problem reproduction and lab simulations - working with rnd and product departments to solve issues, design features, and be a part of the products life cycle - develop tools to help support and our customers with product monitoring and analysis **what you should have**: - +7 years of experience in networking lan/wan environments - graduate/diploma in computer science/electrical/electronic engineering or equivalent relevant courses - experienced in customer care working with crm systems - ex...
**who we are**: allot is an industry leader in network security and visibility. a global growing company in cyber-security with a strong tier1 customer base. we embrace an agile way of working, priding ourselves on being fast, diverse and dynamic. we are real team players who are ready to go the extra mile to succeed. we believe that anyone can make an impact and together our team spirit makes all the difference. this is your opportunity to develop, professionally and personally. **what we’re looking for**: the professional services engineer has a crucial role to the success of the company. reporting to the** **assistant vp, he/she will work closely with allot’s customers, peers, product management, pre-sales, solution architecture and r&d.; **what you’ll do**: - responsible for deploying allot’s products at our customers - responsible for execution of proof of concepts, trials, and demos - deliver on-site technical training to partners and customers - perform installations and upgrades, as well as interoperability testing (iot) - create technical documents including atp (acceptance test plan) and mops (method of procedure) - stage systems offered to customers in the lab to verify the required functionality - serve as a technical leader in front of customers and partners **requirements**: **what you should have**: - 3+ years as a professional services engineer in product companies or network security companies - expert administration and strong **hands-on experience in linux**: - experience in **virtualization platforms **(e.g. vmware, kvm and openstac...
**who we are**: allot is an industry leader in network security and visibility. a global growing company in cyber-security with a strong tier1 customer base. we embrace an agile way of working, priding ourselves on being fast, diverse and dynamic. we are real team players who are ready to go the extra mile to succeed. we believe that anyone can make an impact and together our team spirit makes all the difference. this is your opportunity to develop, professionally and personally. **what we’re looking for**: **what you’ll do**: provide excellent, dedicated, and proactive support service, perform deep problem investigation into system logs and behavior, provide technical guidance and solutions to the company's customers and partners, problem reproduction and lab simulations, working with higher tier support teams, and travel to customer sites according to need. all while maintaining direct contact with key customers in the apac & latam regions off-site and on-site to assure customer satisfaction and success. serving mainly latam customers but with opportunities to serve and travel globally. - working monday-friday 9 hour shifts with some coverage needs. - weekend shifts and on-call duty as part of global support coverage. **requirements**: **what you should have**: - at least 3-5 years hands-on experience of **linux system administration operation**- mandatory. - ** rt systems** knowledge and understanding - advantage. - ** wide security** and** protection hands-on knowledge **and understanding - mandatory. - ** security audits** knowledge and tools. - ** vu...
**who we are**: allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. we believe in giving our tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. at allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. **what we’re looking for**: a **project manager** to oversee all aspects of the projects in latam region from planning, monitoring and controlling processes to revenue recognition. day to day, this person will be responsible for the successful implementation and customer satisfaction for different allot solutions within large mobile operators. a project time-line normally spans over several months up to a year, and include projects planning, review meeting with customers, provide guidance for the assigned support engineer, daily contact with the r&d; and support team to report/discuss technical and implementation issues. **what you'll do**: - leading customer relations from supporting sales process to on-going activity - managing multi-disciplinary teams with participation from different functions within the organization and where appropriate, external sub-contractors - assisting in identifying and responding to up sales opportunities - planning and problem-solving tasks - plan the project in order to accomplish its goals or produce the products required within cons...
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