CLIENT SUCCESS MANAGER - (N824)

Are you a dynamic and proactive professional with over 5 years of experience in client management? **aventus llc**is seeking a talented individual to join our team as a _client success manager_. as a key player in maximizing client satisfaction and engagement, you will play a crucial role in overseeing client success initiatives and fostering long-term relationships. **position**: client success manager **location**: remote / us and international travel required **we’re aventus** -- a boutique customer experience bpo located in charleston, south carolina. we launched 10+ years ago, and provide omnichannel support for over 100+ amazing clients with cool, exciting brands across different industries. our _mission_ is to help empower businesses to grow their companies by improving the most critical factor: customer satisfaction. at **aventus**we believe that success in client management isn’t just about solving today’s problems—it’s about **anticipating tomorrow’s needs**. we **read the tea leaves**—analyzing trends, behaviors, and feedback to understand what our clients truly want before they even ask. the ability to **decode unspoken expectations, foresee potential challenges, and proactively offer solutions** is what sets us apart. as a **customer success manager**, you’ll be the **trusted advisor** to our clients, driving **long-term success, retention, and growth** by fostering deep relationships and delivering strategic, data-driven insights. **responsibilities**: - **cultivate client relationships** - engage directly with clients during key moments such as s...