Looking for an exciting career in telecom? our client is looking for talented telco professionals to join our team. we are looking for a high-energy noc tier engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 network operations center. in order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you. if you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. we’re a 100% remote/virtual team environment where you can work from wherever you are. **responsibilities**: - troubleshoots layer 1, layer 2 and layer 3 issues. works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues - perform network support, hardware configuration and validation of network related devices such as xdsl modems, network interface devices, layer 2/layer 3 switches, firewalls, routers, voip, and analog voice services will be required on a daily basis. - evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution. - work with other team members to resolve incidents and ensure timely resolution. - process all service requests for new or modified services as they are required. - monitor open trouble incidents and ensure timely resolution. - monitor network components (routers, switches, and other items). - identifies problem and risk areas and is able to advise management of actions requ...
Looking for an exciting career in telecom? our client is looking for talented telco professionals to join our team. we are looking for a high-energy noc tier engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 network operations center. in order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you. if you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. we’re a 100% remote/virtual team environment where you can work from wherever you are. **responsibilities**: - troubleshoots layer 1, layer 2 and layer 3 issues. works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues - perform network support, hardware configuration and validation of network related devices such as xdsl modems, network interface devices, layer 2/layer 3 switches, firewalls, routers, voip, and analog voice services will be required on a daily basis. - evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution. - work with other team members to resolve incidents and ensure timely resolution. - process all service requests for new or modified services as they are required. - monitor open trouble incidents and ensure timely resolution. - monitor network components (routers, switches, and other items). - identifies problem and risk areas and is able to advise management of actions requ...
Looking for an exciting career in telecom? our client is looking for talented telco professionals to join our team. we are looking for a high-energy noc tier engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 network operations center. in order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you. if you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. we’re a 100% remote/virtual team environment where you can work from wherever you are. **responsibilities**: - troubleshoots layer 1, layer 2 and layer 3 issues. works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues - perform network support, hardware configuration and validation of network related devices such as xdsl modems, network interface devices, layer 2/layer 3 switches, firewalls, routers, voip, and analog voice services will be required on a daily basis. - evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution. - work with other team members to resolve incidents and ensure timely resolution. - process all service requests for new or modified services as they are required. - monitor open trouble incidents and ensure timely resolution. - monitor network components (routers, switches, and other items). - identifies problem and risk areas and is able to advise management of actions requ...
Looking for an exciting career in telecom? our client is looking for talented telco professionals to join our team. we are looking for a high-energy noc tier engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 network operations center. in order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you. if you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. we’re a 100% remote/virtual team environment where you can work from wherever you are. **responsibilities**: - troubleshoots layer 1, layer 2 and layer 3 issues. works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues - perform network support, hardware configuration and validation of network related devices such as xdsl modems, network interface devices, layer 2/layer 3 switches, firewalls, routers, voip, and analog voice services will be required on a daily basis. - evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution. - work with other team members to resolve incidents and ensure timely resolution. - process all service requests for new or modified services as they are required. - monitor open trouble incidents and ensure timely resolution. - monitor network components (routers, switches, and other items). - identifies problem and risk areas and is able to advise management of actions requ...
Looking for an exciting career in telecom? our client is looking for talented telco professionals to join our team. we are looking for a high-energy noc tier engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 network operations center. in order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you. if you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. we’re a 100% remote/virtual team environment where you can work from wherever you are. **responsibilities**: - troubleshoots layer 1, layer 2 and layer 3 issues. works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues - perform network support, hardware configuration and validation of network related devices such as xdsl modems, network interface devices, layer 2/layer 3 switches, firewalls, routers, voip, and analog voice services will be required on a daily basis. - evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution. - work with other team members to resolve incidents and ensure timely resolution. - process all service requests for new or modified services as they are required. - monitor open trouble incidents and ensure timely resolution. - monitor network components (routers, switches, and other items). - identifies problem and risk areas and is able to advise management of actions requ...
We’re looking for a customer service representative who is excited to work from home (100% remote). **what does a work from home bilingual customer representative really do?** you’re someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call. you’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. we’re looking for top-notch people with coachable attitudes so this isn’t for everyone. **responsibilities**: - great phone etiquette — manage inbound and outbound customer calls in a professional manner - be a problem solver— identify customers’ needs, clarify information, research issues and provide solutions - tech-savvy —document customer interaction according to company operating procedures - coachable — open to following phone scripts when handling rejections **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **what are the requirements**: - fluent in english - available 40 hours per week - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 ...
We’re looking for a customer service representative who is excited to work from home (100% remote). **what does a work from home bilingual customer representative really do?** you’re someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call. you’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. we’re looking for top-notch people with coachable attitudes so this isn’t for everyone. **responsibilities**: - great phone etiquette — manage inbound and outbound customer calls in a professional manner - be a problem solver— identify customers’ needs, clarify information, research issues and provide solutions - tech-savvy —document customer interaction according to company operating procedures - coachable — open to following phone scripts when handling rejections **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **what are the requirements**: - fluent in english - available 40 hours per week - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 ...
We’re looking for a customer service representative who is excited to work from home (100% remote). **what does a work from home bilingual customer representative really do?** you’re someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call. you’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. we’re looking for top-notch people with coachable attitudes so this isn’t for everyone. **responsibilities**: - great phone etiquette — manage inbound and outbound customer calls in a professional manner - be a problem solver— identify customers’ needs, clarify information, research issues and provide solutions - tech-savvy —document customer interaction according to company operating procedures - coachable — open to following phone scripts when handling rejections **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **what are the requirements**: - fluent in english - available 40 hours per week - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 ...
We’re looking for a customer service representative who is excited to work from home (100% remote). **what does a work from home bilingual customer representative really do?** you’re someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call. you’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. we’re looking for top-notch people with coachable attitudes so this isn’t for everyone. **responsibilities**: - great phone etiquette — manage inbound and outbound customer calls in a professional manner - be a problem solver— identify customers’ needs, clarify information, research issues and provide solutions - tech-savvy —document customer interaction according to company operating procedures - coachable — open to following phone scripts when handling rejections **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **what are the requirements**: - fluent in english - available 40 hours per week - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 ...
We’re looking for a customer service representative who is excited to work from home (100% remote). **what does a work from home bilingual customer representative really do?** you’re someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call. you’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. we’re looking for top-notch people with coachable attitudes so this isn’t for everyone. **responsibilities**: - great phone etiquette — manage inbound and outbound customer calls in a professional manner - be a problem solver— identify customers’ needs, clarify information, research issues and provide solutions - tech-savvy —document customer interaction according to company operating procedures - coachable — open to following phone scripts when handling rejections **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **what are the requirements**: - fluent in english - available 40 hours per week - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 ...
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