DA-468 FLEXIBLE STAY OPERATIONS SPECIALIST

At emapta, we're shaping the future of hospitality by combining the best of hotel stays and apartment living. with venture funding backing us, we operate across top u.s. cities, offering tech-enabled, flexible-stay properties designed for comfort and convenience. our mission is to provide guests with a smarter, more personal way to stay - whether for a night or an extended period. we're redefining the stay experience with innovation, care, and community at its core. job description you'll be at the heart of delivering seamless guest experiences as a reservations specialist. you'll manage bookings, align with internal teams, ensure accuracy in data, and support global clientele from contract to arrival. you'll bridge systems and service in the new world of flexible stays, applying your knowledge of rate plans, room types, and products across existing and new assets. your role will involve communicating proactively with property teams to align on weekly hospitality sales guest expectations and specific needs. as part of our team, you'll maintain comprehensive knowledge of unique properties and their surrounding areas to communicate effectively with clients. you'll also review all reservations to ensure correct rate plans, accurate billing details, and proper routing setup. your daily tasks will include managing new and existing reservations for internal stakeholders, including corporate, group, and internal travel bookings. you'll operate as the inventory gatekeeper and perform basic analyses of room nights, rates, and revenue data. you'll prepare and distribute daily,...