Retail operations specialist are you passionate about delivering exceptional customer experiences? do you have a knack for analyzing data and developing strategies to drive business growth? we are seeking a talented retail operations specialist to join our team. in this role, you will be responsible for monitoring customer satisfaction kpis, developing plans to improve it, and implementing effective customer feedback mechanisms. you will work closely with cross-functional teams to ensure that the voice of the customer is heard and acted upon. your strategic thinking and analytical skills will enable you to develop and execute customer experience strategies that align with business objectives and drive measurable outcomes. this is an excellent opportunity for someone who is passionate about retail operations, customer experience, and data analysis. if you have a strong desire to make a meaningful impact in your career, we encourage you to apply. responsibilities: - develop and implement a customer-centric strategy that aligns with business objectives - voice of the customer: act as the advocate for the customer within the organization - collaborate with cross-functional teams to integrate customer feedback and insights into product development and operational processes - continuous improvement: monitor key performance indicators and proactively identify areas for improvement - foster a customer-centric mindset by promoting a deep understanding of customer needs and expectations qualifications: - bachelor's degree in engineering, business administration, or a related ...
Job title: retail execution coordinator junior we are seeking a highly motivated and detail-oriented individual to join our team as a retail execution coordinator junior. this is an exciting opportunity for someone who is passionate about sales and wants to drive impactful decisions. as a retail execution coordinator junior, you will be responsible for ensuring flawless execution of retail strategies and initiatives at the point of sale. this role plays a critical part in driving brand visibility, optimizing product placement, and ensuring compliance with commercial plans, all of which contribute to maximizing sales and improving the shopper experience. - key responsibilities: - execution guidelines: strengthen execution guidelines based on the picture of success. provide clear guidance to merchandisers to ensure proper implementation. - strategic execution: execute the correct portfolio for each region and client, considering consumer behavior and constructive variables. manage product flow, physical location strategy, pricing, and the placement of innovations. - customer focus: ensure the proper placement of pop materials to enhance product visibility, highlight promotional plans, and increase brand relevance for consumers. requirements: - bachelor's degree in business or a related field. - proficient computer skills (excel, word, ppt). - excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated. - strong negotiation, analytical, and relationship-building skills. - excellent communication and interpers...
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