Technical support specialist we are seeking a highly skilled technical support specialist to join our team. as a technical support specialist, you will be responsible for providing technical assistance and support to customers and internal teams. the ideal candidate will have previous experience in a technical support role and possess excellent communication and problem-solving skills. you will also have a strong understanding of it network topology, including tcp/ip, subnetting, firewalls, and routers. in this role, you will be required to troubleshoot and resolve technical issues related to computer systems, software, and hardware. you will also be responsible for documenting the help desk request problem-solving process and ensuring that all issues are logged, tracked, and resolved using the applicable help desk application. the successful candidate will have a passion for technology and a desire to continuously learn and improve their skills. they will also be able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines. - main responsibilities: - provide technical assistance and support to customers and internal teams - troubleshoot and resolve technical issues related to computer systems, software, and hardware - document the help desk request problem-solving process - ensure that all issues are logged, tracked, and resolved using the applicable help desk application - perform post-resolution follow-ups as needed requirements - previous experience in a technical support role - excellent communication and problem-solving skills - s...
Job opportunity we are seeking a highly skilled technical professional to join our team. as a technical product support specialist, you will play a critical role in ensuring the delivery of high-quality products and services. in this challenging and rewarding position, you will be responsible for providing expert technical support to customers, resolving complex technical issues, and collaborating with cross-functional teams to drive business success. key responsibilities: - perform data analysis and troubleshooting on open incidents/issues. - explore data and identify any discrepancies. - document, communicate, and analyze data discrepancies. - knowledge of operational processes (e.g., itil). - identify issues in programming code and provide technical solutions/workarounds. - effectively articulate findings or results, data trends, and draw conclusions. - create sql database queries to verify published data requests, retrieve specific data sets, and results as needed for validation purposes. requirements: qualifications and education: - bachelor's degree in computer science/information technology/engineering or equivalent. - hands-on experience with technologies: databricks, hadoop, spark, pyspark python, snowflake, kubernetes. - 2-3 years of sql programming and writing queries. preferred qualifications: - hands-on experience with technologies: hive, impala, dbeaver, kafka, cml, java. - healthcare knowledge. skill requirements: you will need to demonstrate strong problem-solving and business analytical skills, a strong understanding of complex concepts and proce...
At acronis, we are revolutionizing cyber protection by providing integrated solutions that monitor, control and protect the data on which businesses and lives depend. we seek a skilled professional to join our mission to create a safer digital future for all. the cloud support priority engineer will provide remote technical support for our products, ensuring customers' environments operate smoothly and securely. the successful candidate will partner with users to troubleshoot and resolve complex issues, guide them through diagnostics and collaborate with internal teams to deliver timely, high-quality solutions. about the role this is an exciting opportunity for someone who enjoys working in a dynamic environment, is a creative thinker, a strong communicator and thrives under pressure. if you have a passion for troubleshooting, enjoy collaborating with others and are able to come up with efficient solutions for unordinary issues, then this role may be ideal for you. key responsibilities - resolve various technical incidents for our customers involving software, networking and hardware environments. - build and maintain strong relationships with customers, adapting to the ever-changing work environment. - stay up-to-date with the latest changes, trends and technological advancements in the industry, including cloud, storage and virtualization. - analyze and resolve problems by interacting with various departments. - provide technical guidance to junior staff members and review technical results, evaluations and analyses. requirements to be successful in this role, you ...
Senior fullstack engineer job description "> at our company, we're on a mission to empower individuals by reshaping their relationship with money. we believe that everyone deserves financial freedom, and that's why we've created a platform that helps people shop, earn, and save in a way that's tailored to their needs. we're looking for an experienced senior fullstack engineer to join our team, specifically the collection department. this team is responsible for managing overdue payments and debt collection processes. as a member of our team, you'll be working on complex projects that involve partnering with other organizations to develop innovative solutions. your strong technical skills will enable you to design and implement cutting-edge software systems that meet the evolving needs of our customers. key responsibilities: 1. develop and maintain high-quality code using golang as the primary language; 2. collaborate with cross-functional teams to identify and prioritize project requirements; 3. implement robust security measures to protect sensitive customer data; 4. participate in code reviews to ensure best practices are followed; 5. stay up-to-date with industry trends and emerging technologies to drive innovation within the company. requirements: - 5+ years of experience in backend development with a focus on scalable architecture; - strong understanding of sql and nosql databases, with expertise in postgres; - proficiency in typescript with react or other front-end frameworks; - able to communicate effectively with stakeholders at all levels of the organizatio...
Tech support specialist opportunity we are seeking a tech support specialist to join our team for short-term projects in pereira. about the role as a tech support specialist, you will provide technical assistance to users on-site and remotely. your responsibilities will include setting up and maintaining printers, configuring user profiles, and ensuring seamless it support services. requirements - a minimum of 1 year of certifiable on-site it support experience - technician or technologist degree in technology or systems benefits this is a project-based contract with a daily payment of $73,000, including salaries, allowances, social benefits, and taxes. additional charges may apply for sundays, equipment rentals, transportation, and other reimbursements. contract details - employment type: full-time - seniority level: entry level - job function: information technology - industries: it services and consulting...
Support technical expert coupa's total spend management platform empowers businesses to optimize operating margins by leveraging community-generated ai and data insights. our global network of buyers and suppliers informs our technology, enabling smarter business decisions. why join us? - innovative technology: at the forefront of innovation, we utilize cutting-edge tech to enhance customer efficiency and visibility. - collaborative environment: transparency, openness, and a shared commitment to excellence drive our culture. - global impact: your work will have a measurable impact on clients, the business, and your colleagues. learn more about our company culture and employee experiences on our blog. the role of support technical engineer: you will be pivotal in supporting enterprise customers using our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations and fostering their success. in this role, you will leverage your technical acumen to provide customers with expert guidance on best practices. your key responsibilities: - answer 'how to' technical and application configuration questions for our enterprise customers - assist in troubleshooting 1st and 2nd level technical issues - collaborate with other business units to ensure customer success - be responsible for customer production environments - develop knowledge articles for customers' use what you will bring: - excellent written and verbal communication skills - prior experience in fintech is highly preferred - strong technical knowledge, including linux,...
Optimize business decisions and drive profitability with our innovative spend management platform. about the role: this is a technical support position where you will be responsible for providing expert guidance to enterprise customers using our cloud-based platform. as a technical support engineer, you will utilize your technical skills to provide solutions to complex technical issues and contribute to a global team committed to exceeding customer expectations. responsibilities: 1. answer technical questions and provide configuration guidance to enterprise customers. 2. assist in troubleshooting first and second-level technical issues. 3. collaborate with other teams to ensure customer success. 4. manage customer production environments. 5. create knowledge articles for our knowledge base. requirements: 1. excellent communication skills, both written and verbal. 2. prior experience in fintech is highly preferred. 3. strong technical knowledge, including linux, unix, and familiarity with other os. 4. interest in scripting languages like bash, shell, python, and web technologies such as xml, xslt, dom, html. 5. ability to clearly articulate complex technical solutions. 6. experience supporting external customers in an enterprise software environment. #li-hybrid we are committed to equal opportunity and fostering an inclusive environment. we do not accept inquiries or resumes from recruiters without prior approval. by applying, you acknowledge reading our privacy policy and consent to the collection and processing of your personal data for recruitment purposes....
Job title: technical engineer we are seeking a skilled and experienced technical engineer to join our team. the ideal candidate will have a strong background in automotive or mechanical engineering and excellent problem-solving skills. - responsible for maintaining records under the quality management system, environmental management system, confidentiality policy, and document retention policy. - supports the management of inspection tools/machines and other facilities. - leads/supports quality problem resolution within the manufacturing business unit. - conducts thorough problem analysis, makes judgments, and takes appropriate actions. requirements: - bachelor's degree in automotive or mechanical engineering. - excellent problem-solving skills and attention to detail. - ability to work independently and as part of a team. responsibilities: 1. maintain records under the quality management system, environmental management system, confidentiality policy, and document retention policy. 2. support and assist quality inspection/test & process audit (internal/external) during new model development stages, iso 14001, cost management, and specification management. 3. take up the technical leading/supporting role for any quality matters related to the manufacturing function business unit. 4. lead/support quality problem resolution within the manufacturing business unit. 5. conduct thorough problem analysis, make judgments, and take appropriate actions. 6. prepare check sheets, quality reports, and analysis reports. 7. engage in sectional and departmental improvement activiti...
We are currently seeking a highly skilled technical support professional to join our team. this is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional support services. the successful candidate will be responsible for managing it infrastructure and user devices, ensuring the smooth operation of our company's it environment. they will collaborate with cross-functional teams to resolve technical issues and contribute to the overall success of our organization. - monitoring & support: the ideal candidate will oversee streaming equipment (encoders, scanners, desktop systems) using monitoring tools and logs to ensure continuous high-quality service. - application testing & team collaboration: they will collaborate with the development team to test new applications before deployment and work with audio-visual, security, and it teams to ensure proper network functionality across the company. - encoder & media server management: they will ensure operational encoders and media servers for smooth broadcasting at live studio tables, resolving any issues promptly. - troubleshooting & problem resolution: the candidate will partner with the head of operations, shift managers, and other team members to resolve technical issues quickly, troubleshooting and replacing equipment as needed. - workstation & incident management: they will maintain workstation configurations, user access, and update internal procedures. they will address it incidents swiftly, ensuring resolution within sla guidelines to prevent service breac...
Job description: we are seeking a highly skilled it support analyst to join our team. as an it support analyst, you will be responsible for providing exceptional on-site it support to employees, agencies, and clients, in line with wpp standards. you will deliver top-notch technical assistance, ensuring that our stakeholders have reliable, modern technology solutions. you'll be part of a collaborative, global technology operations team, driving our transition to cloud-based services and digital experiences. key responsibilities: - deliver exceptional on-site it support to wpp employees, agencies, and visiting clients - provide remote support to regional offices as needed - ensure deskside operations and standard technology services are maintained and supported requirements: - 3–5 years' experience in it help desk or deskside support roles - strong cross-platform expertise in windows and mac os; working knowledge of av technology - excellent problem-solving skills and a proactive, can-do attitude - empathy and effective communication skills with diverse end users what we offer: - a dynamic and inclusive work environment - opportunities for professional growth and development - competitive compensation and benefits package about us: we're a leading provider of creative transformation services. our mission is to empower our people, planet, clients, and communities through the power of creativity. we value diversity, equity, and inclusion, and we're committed to fostering a culture of respect and belonging....
Job title: technical support specialist "> we are seeking a highly motivated and customer-focused professional to provide entry-level technical support for a cloud-based transportation management system....
Imagine a role where your technical expertise makes a tangible difference in the lives of businesses worldwide. as a technical support engineer, you will be part of a dynamic team dedicated to delivering exceptional customer experiences and fostering their success. with a keen eye for detail and a passion for problem-solving, you will provide expert guidance to enterprise customers on best practices, leveraging your knowledge of linux, unix, and other operating systems to troubleshoot complex issues. key responsibilities: - provide 'how to' technical support and application configuration assistance to our enterprise customers - assist in troubleshooting 1st and 2nd level technical issues - collaborate with cross-functional teams to ensure seamless customer experiences - manage customer production environments - contribute to the development of knowledge articles in coupa's knowledge base requirements: - excellent written and verbal communication skills - strong technical acumen, including proficiency in scripting languages (e.g., bash, shell, python) and web technologies (xml, xslt, dom, html) - ability to articulate solutions to complex technical problems clearly and simply - experience working directly with external customers in a support environment, preferably in an enterprise software setting why this role matters: this is an opportunity to make a lasting impact on the success of our customers, contributing to a global network of buyers and suppliers who rely on our platform to drive business growth. join a collaborative culture that values innovation, teamwor...
Job opportunity: we are seeking a senior full stack developer to play a key role in crafting user experiences and ensuring robust backend and frontend systems. this individual will be responsible for developing, deploying, and maintaining web applications using the latest technologies. strong technical skills, including java spring boot and angular, are required for success in this position. the ideal candidate will have intermediate to advanced english proficiency and experience working with relational databases, restful api design principles, and version control systems (git). key responsibilities: - develop and deploy high-quality software solutions - collaborate with cross-functional teams to translate requirements into technical solutions - write clean, maintainable, and well-documented code - proactively identify and resolve performance bottlenecks to optimize application speed and scalability requirements: - strong foundation in java and spring boot - experience with frontend development using angular - knowledge of aws cloud services - intermediate to advanced english proficiency preferred qualifications: - experience with docker soft skills: - leadership - stakeholder management - problem solving - conflict management - relationship building - decision making - communication - adaptability in compliance with our personal data protection policies, we inform you that the information you provide will be handled in accordance with our privacy notice available on our website....
About the role: "> we are seeking a highly skilled technical service specialist to join our team. in this role, you will be responsible for planning and implementing projects that support the sales organization. "> main responsibilities: "> "> - assist the sales organization in providing technical and administrative product information; "> - work with market research teams to ensure market analysis data is used for quoting customer prices; "> - prepare the distribution of accounts to sales representatives and update automated tracking systems; "> - coordinate with sales representatives to provide sales documentation and satisfy customer requirements. "> "> about us: "> livanova values equality and diversity and is committed to ensuring that our recruitment process is fair, transparent, and free from unlawful discrimination. "> notice to recruitment agencies: "> we do not accept unsolicited resumes from recruiters or employment agencies. please note that we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency. "> beware of job scams: "> please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as livanova recruiters or employees. we will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. "],...
Job title: technical service specialist "> the service desk is a key function responsible for managing service requests and incidents, collecting, recording, and resolving technical issues at the tier 1 level. it also monitors the corporate ict infrastructure and supports various it processes including major incident, problem, change, and configuration management. "> as a technical service specialist, you will work on a rotation basis to cover 24x7 operations, including holidays, nights, and weekends. you will be responsible for: - managing support requests, incidents, and event-generated incidents in the ticketing system. - analyzing and resolving incidents according to established procedures. - escalating incidents when necessary and employing measures to prevent reoccurrence. - managing support requests until closure. - monitoring ict infrastructure with various technologies. - assisting in informing customers of outages, known errors, and resolution progress. - helping develop or improve technical service policies and documentation. - updating the technical information database, service desk knowledge base, workflow, and procedures. - creating technical documentation or user manuals as needed. - assisting the change manager or cmdb owner with change coordination and updates. - performing other duties as required. "> required qualifications & experience: - at least 2 years of experience in a service desk environment supporting customers. - knowledge of ticketing tools. - experience with incident and request management and escalation. - knowledge of operational mo...
Job description this role is responsible for delivering technical projects across various business units, ensuring alignment with contractual agreements and internal stakeholders. the successful candidate will have expertise in telecommunications cloud core network architecture, including ims, sdm, epc, and 5g core, as well as experience with cloud infrastructure technology. responsibilities - act as primary technical contact and reference person for medium to large-sized projects. - collaborate with project management and technical staff to ensure smooth execution and operational continuity. - manage technical activities defined in customer contracts, focusing on quality, risk, and time from delivery approach preparation through deployment, customer acceptance, and care phase. - evaluate the workload involved and expertise needed related to technical tasks, ensuring resource management regarding allocation, induction, release, and expertise needed. required skills and qualifications - bachelor's degree in engineering (telecommunications, computer science, electronics, or related) with experience in telecommunications. - deep knowledge of telecommunication cloud core network architecture (ims, sdm, epc, and 5g core) including cloud infrastructure technology (cnf and vnf). - strong technical management process skills for complex solution integration of mobile core networks with ims, lte, vowifi, and 5g network technologies. - knowledge of cloud infrastructure solutions for telco, including nokia cbis and ncs, redhat osp, and ocp. - basic understanding of openstack, kube...
We are looking for a highly skilled professional to join our team as a service specialist. this is an exciting opportunity to work with complex customer projects, providing technical solutions and supporting sales and service teams. as a service specialist, you will be responsible for leading the technical aspects of customer projects, working closely with our sales and service teams. your primary focus will be on product presentations, offering customized value propositions to customers. additionally, you will support and lead in the complex quotation process within customer projects. acting as a product champion, you will drive product launch campaigns and drives. furthermore, you will serve as a local trainer for specific products and applications, defining and delivering local training programs for alfa laval employees, channels, and customers. requirements - degree in mechanical, industrial, electromechanical engineering, or related fields. - if you have a different academic background, technical training in the above fields and relevant experience are valued. - additional training in technical sales, project management, or technical training is a plus. - specialized technical knowledge in heat exchange and separation technologies. - experience in product or service sales. what you will require to succeed - fluency in english and spanish, both speaking and writing. - ability to provide technical leadership in customer projects. - strong communication and presentation skills. - ability to train and educate employees, channels, and customers. - customer orienta...
Job summary we are seeking a skilled professional to join our team as a tool technician ii. in this role, you will be responsible for repairing and performing maintenance on conventional tools, down-hole tools, and other equipment used in the application for down-hole tools. the ideal candidate will have experience with mechanical aptitude, pressure testing, surface equipment, and down-hole tools. they should also possess basic computer skills and the ability to communicate effectively with others. as a tool technician ii, you will work closely with our team to ensure compliance with health, safety, and environmental (hse) regulations and guidelines. you will also promote safety awareness and environmental consciousness throughout your work. key responsibilities - repair and maintain conventional tools, down-hole tools, and other equipment. - perform routine inspections of surface equipment and identify areas for improvement. - assemble and disassemble down-hole tools as needed. - develop and implement quality control measures to ensure consistency and accuracy in tool performance. requirements - high school diploma or equivalent education. - 6-12 months of experience as a tool technician i or equivalent tool technician training. - bachelor's degree in a related field preferred. - valid commercial driver's license may be required. what we offer we offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement. our team is committed to excellence and professionalism, and we are looking for someone who shares these values....
Job description we are seeking a skilled technical support representative to join our team. in this role, you will be responsible for providing advanced technical support and troubleshooting assistance to customers and internal teams. you will work closely with our customer care team to resolve complex issues and ensure that our systems are running smoothly. you will be handling escalations, monitoring system health, and providing assistance to other teams as needed. you will also be responsible for escalating issues to our r&d; team when necessary and collecting all relevant information to assist in their investigation. your primary goal will be to provide exceptional customer service while maintaining a high level of technical expertise. you will be working in a dynamic environment and will have the opportunity to contribute to the development and improvement of our technology platform. required skills and qualifications - strong problem-solving skills and ability to troubleshoot complex technical issues - experience in a technical role, preferably in the restaurant industry or similar field - ability to understand and solve technical issues with minimal guidance - familiarity with mongodb, loggly, jira, and/or slack would be a plus - patient and understanding demeanor with high attention to detail - excellent communication skills and ability to work effectively with internal teams - initiative and ability to take ownership of tasks and projects benefits - competitive compensation package - flexible work environment with opportunities for growth and development - 1...
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