**bogota** - commercial**casino coordinator latam**: **casino coordinator, latam**: **about the job**: are you passionate about casino? you now have the opportunity to join the latin america casino team based in our brand new latam hub in bogota. work with some of the most experienced people in the industry to bring the online casino revolution to latin america. plan and execute campaigns, work on game release schedules, and do anything else that ensures our customers get the best casino experience in the industry. **your day-to-day will consist of**: - supporting the casino manager in conceptualizing promotions and player activities. - delivering a flawless customer experience across all crm channels. - acting as a point of contact for your region regarding the casino product. - actively monitor game placement and performance in your region. - writing campaign copy for promotions and player activities. - configuring player rewards in our campaign management system. - using jira to manage all casino crm projects effectively and communicate with all teams and relevant stakeholders. - monitoring and checking our websites and mobile apps to ensure all gaming content and promotions are optimized and correctly displayed for the local market. you will also liaise with our central teams about any updates needed. - assisting with the day-to-day ad-hoc tasks and being the first point of reference for any questions or issues around casino crm activities in your region. - in addition to standard working hours, you will also work on a roster along with other coordina...
**the wow** **exciting opportunity for an experienced hr leader to oversee our hr agenda across latin america as our very first regional hr manager latam!** **this role can be based in **bogota, colombia** or **buenos aires, argentina**.** are you passionate about people and motivated by building a strong, positive workplace culture? do you thrive in dynamic, international settings where your hr expertise can shape regional growth? betsson group is seeking an experienced regional hr manager to lead our hr strategy and operations across the latam region. as our presence grows in latam, you will be key to uniting hr functions across multiple countries and guiding local hr managers as we continue to expand. this is a completely new position that was created to facilitate our healthy business growth in the region. join betsson group and be a driving force in shaping our growing latam region! **a flavour of what you'll be doing** - oversee and unify hr operations across the latam region, currently spanning colombia, mexico, paraguay, brazil, and argentina and our external partners in peru - act as a top-level hr business partner, providing strategic hr support and guidance to leadership in the latam region. - plan, coordinate, and manage human resources strategy for the latam region to align with betsson's global goals. - support and guide local hr managers on organization development, leadership, team building, employee relations, and other people-related matters. - implement and drive talent management initiatives to support business objectives, including perfor...
**bogota** - hr & office**recruitment partner**: betsson group is now looking for a recruiter to join our global team to head up the recruitment for all our needs across latam. you will be focused across different functions - covering tech, marketing, operations and more. based in our offices in bogota, we are looking for a seasoned recruiter who can hit the ground running! - recruiter - maria fernanda gonzalez**the wow**: **what’s in it for you?**: the opportunity to work for a true global organisation in what is a real phase of growth! reporting into our regional hr manager for latam you will build long standing business relationships with key stakeholders from day one and be given the opportunity to grow and develop beyond what you are today. we’re a close knit team, very supportive and always fun, working together towards a common goal as the employer of choice. **you’re awesome at**: - recruitment - you are an expert in what you do and know what makes talent ‘tick’ and most importantly how to find them! - understanding stakeholder briefs and executing right through to offer management - the latest resourcing tools and direct search methods! - stakeholder management - you’re a natural at building relationships and trust through delivery and comfortable talking at all levels - holding yourself accountable for deliverables, following kpi’s, crunching numbers and quantifying your activity - creating and executing campaigns to help achieve the most traction for those niche and difficult to find profiles - using your creativity and network to leverage exter...
**bogota** operations **customer service agent**: as betsson continues to grow across latin america, we are looking for a customer service agent to join us in bogotá! recruiter maria fernanda gonzalez **the wow**: you will be a part of a seamless customer service function, working to achieve our goal of the best customer experience. not only that, your opportunity to learn and progress within betsson is limitless! we want you to excel in the following: - request, review and store customer documents in accordance with market regulations. - verify customer documents in accordance with market regulations. - performing checks on customers and requesting the relevant kyc documents in compliance with any regulatory governing bodies and based on determined customer risk level. - analyse and monitor suspicious transactions and accounts and reports according to procedures and adapt a risk based approach to each case analysed. - implementing of regulatory and operational risk control standards as guided by our licensing bodies. - recognise subtle patterns of fraudulent activity and communicate them to the team. - translate promotional texts and/or customer surveys in your local language. - follow company policies and practices regarding player safety, protection and responsible gaming. **what's in it for me?**: here at betsson not only do you get the chance to work across our leading markets but also with a team of excellent customer service agents. there will be ample opportunity to progress your own skills, develop your knowledge of the igaming industry and...
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