We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operati...
¡Únete al talento global de bpo global services! en bpo global services, construimos conexiones poderosas con cada interacción. somos una comunidad diversa e incluyente, orientada a la excelencia y la innovación constante. hoy buscamos un(a) director...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: bpo global services, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de agente de retención bilingüe. formación académica: bachiller. funciones específicas: - brindar asesoría empática y profesional a clientes que enfrentan situaciones sensibles, generando confianza y tranquilidad durante todo el proceso. - guiar la interacción con el cliente de manera estructurada y consultiva, asegurando una solución efectiva y una experiencia positiva. - atender llamadas entrantes y/o salientes en inglés, resolviendo dudas, quejas y reclamos de manera oportuna. - utilizar sistemas internos y herramientas digitales para registrar, analizar y actualizar información. - cumplir con indicadores clave de desempeño y participar en entrenamientos para mejorar habilidades. conocimientos y/o requisitos: - nivel de inglés avanzado escrito y hablado. - mínimo 6 meses de experiencia en líneas de ventas telefónicas o retención. - disponib...
Overview: the it business relationship manager (brm) is responsible for provide system development and business-related services. brm functions has the mandate to establish and maintaining a relationship between it areas, business stakeholders, and vendors to increase the value realized from it assets, investments, and capabilities. the it brm is responsible for understanding the business, assisting in the prioritization of projects, ensuring alignment with the technology objectives and providing maximum return on investment, and directing it strategy in support of the overall business strategy. the manager is a liaison between it and the business units, and a trusted advisor to the business units. **responsibilities**: - develop and manage the relationship between and internal and external partners (business units, service providers). - for the it global area, develop technology strategies that align within the overall business strategy. - identify and leverage global it synergy potentials across teleperformance business unit. - drive service level agreement (sla) negotiations to enhance value to the clients. - understand the it solutions offered by the area, overall solution delivery to enhance the communication with the external and internal stakeholders. - prepare cost-benefit analyses for projects and assist business stakeholders in prioritizing projects submitted. - work with stakeholders, internal it areas and vendors to prioritize tp it related requirements. - participate in the it annual budgeting and planning process for the assig...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. li-hybrid team overview: we are looking for a quality assurance analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. if you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you! as a quality analyst, you will lead quality projects which will directly affect our customer experience as well as the efficiency of our business, generating impact for thousands of people. in this position, you will be part of the qa strategy, contributing in: - tracking custome...
Sutherland is seeking a goal-oriented and strategic-thinking leader to join us as associate vice president of service delivery. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **avps in this role get to**: **be the expert**:own the change control process. successful transition of new scope of work and ensuring deliverance of transformation commitments in collaboration with support partners. root cause analysis of customer input to delivery processes and proposal development to address potential problems. create standard methods/tools for client management. drives continuous improvement ideas with the clients for execution and issue resolution. **strengthen relationships**: establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. address performance issues, reporting and operational review with the client. escalation management (level 3) and issue resolution. works with client to implement global standards for accounting processes for optimal performance. **impact the bottom line**:produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. financial cost management of the program. **improve the company**:make recommendations to enhance processes and boost ease and efficiency. define sutherland’s reputation: oversee and manage performance and service quality to guarantee customer ...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. li-hybrid team overview: role responsibilities: - developing and implementing a comprehensive outbound operations strategy to meet business objectives, such as user acquisition, engagement, and retention. - collaborating with cross-functional teams (marketing, product, data analytics) to align outbound initiatives with organizational goals. - establishing measurable kpis to track the effectiveness of outbound campaigns and ensuring continuous improvement. - managing and overseeing outsourced operations with business process outsourcing (bpo) partners to ensure alignment with strategic goals and maintaining high-quality standards. - leading,...
**about us** foundever is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future. **job summary** foundever is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates. we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience. **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. - ope...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. li-hybrid team overview: delivery latam - cx team is a key to deliver a great experience to our customers. our team is big and full of people passionate about delivering a wow service to our clients! in this position, you will be working directly with the cx & relationship sr. manager for the latam region managing our various bpos. you will work every day to improve our customer service experience in the diferente countries where didi has services in latin america. if you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you! role responsibilities: - ensure our customers' experience...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the i...
Resumen del puesto en bpo global services buscamos personas comprometidas, con vocación de servicio y deseo de crecimiento profesional. si disfrutas ayudar y brindar soluciones, esta oportunidad es para ti. responsabilidades - atender de manera oportuna las consultas, solicitudes o reclamos de los clientes. - registrar con precisión la información de cada contacto. - asesorar de forma clara y completa sobre nuestros productos y servicios. - cumplir los procesos, normas y lineamientos establecidos por la compañía. beneficios - contrato por prestación de servicios. - salario base + bonificación por desempeño. - excelente ambiente laboral y posibilidades de desarrollo. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. obtén acceso completo accede a todos los puestos de alto ...
¡haz parte del equipo de servicio al cliente de bpo global services! 🌎 en bpo global services buscamos personas comprometidas, con vocación de servicio y deseo de crecimiento profesional. si disfrutas ayudar y brindar soluciones, esta oportunidad es para ti. funciones principales: ✔️ atender de manera oportuna las consultas, solicitudes o reclamos de los clientes. ✔️ registrar con precisión la información de cada contacto. ✔️ asesorar de forma clara y completa sobre nuestros productos y servicios. ✔️ cumplir los procesos, normas y lineamientos establecidos por la compañía. requisitos: 🎓 bachiller graduado. 📞 mínimo seis meses de experiencia en servicio al cliente. ofrecemos: 💼 contrato por prestación de servicios. 💰 salario base + bonificación por desempeño. 🌟 excelente ambiente laboral y posibilidades de desarrollo. si cumples con el perfil y deseas ser parte de nuestro equipo, postúlate. nos comunicaremos contigo para iniciar el proceso....
🎧 ¡estamos contratando team leader call center bilingüe! 🌍 📍 modalidad remota – colombia 💼 contrato por obra labor (3 meses) 💰 salario: $4.000.000 cop ¿tienes experiencia liderando equipos en campañas outbound? 📞 ¿te apasiona alcanzar metas y motivar a otros a dar lo mejor? ¡esta oportunidad es para ti! 🚀 👥 ¿qué harás? ✔️ liderarás un equipo de agentes bilingües en un proyecto outbound de alto volumen ✔️ asegurarás el cumplimiento de cuotas y desempeño ✔️ darás coaching para mejorar habilidades de ventas y manejo de objeciones ✔️ gestionarás interacciones en crm (salesforce, hubspot) 🧠 requisitos clave: 🔸 2+ años como team leader en call center 🔸 inglés avanzado (b2+ / c1) 🔸 experiencia en ventas y llamadas outbound 🔸 habilidad para motivar y guiar equipos de alto rendimiento 🔸 conocimiento en crm y gestión de desempeño 🎁 lo que ofrecemos: ✅ contrato por obra labor – 3 meses ✅ trabajo 100% remoto ✅ oportunidad de crecimiento ✅ cultura diversa y colaborativa ✅ acceso a formación y oportunidades globales ✅ proyecto con nuestro cliente internacional peak support 🌐 sé parte de sgf global, firma especializada en talento a nivel internacional. ¡impulsa tu carrera donde el talento es prioridad! who we are talent where you need it, when you need it! sgf global is a leading specialized talent solutions provider dedicated to connecting highly qualified professionals with opportunities across multiple sectors. we offer contract, temporary, and permanent hiring solutions for roles in technology, finance and accounting, engineering, marketing and creative, lega...
En ¿hablas inglés y tienes experiencia en bpo o call center? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por el servicio al cliente para unirse a nuestro equipo en bogotá. ¿qué ofrecemos? - salario base: $3.000.000 - contrato: término indefinido - prestaciones de ley completas - bonos por desempeño - entrenamiento 100% pago (duración: 5 semanas aproximadamente) - transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m. - horario : 24/7 rotativos - modalidad: presencial - 2 días de descanso rotativos entre semana 📌funciones: servicio al cliente (no ventas ) 📌 requisitos: - nivel de inglés b2 o superior - mínimo 6 meses de experiencia en bpo o call center - vivir en bogotá ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
¡estamos contratando team leader call center bilingüe! modalidad remota colombia contrato por obra labor (3 meses) salario: $4.000.000 cop ¿tienes experiencia liderando equipos en campañas outbound? ¿te apasiona alcanzar metas y motivar a otros a dar lo mejor? ¡esta oportunidad es para ti! ¿qué harás? liderarás un equipo de agentes bilingües en un proyecto outbound de alto volumen asegurarás el cumplimiento de cuotas y desempeño darás coaching para mejorar habilidades de ventas y manejo de objeciones gestionarás interacciones en crm (salesforce, hubspot) requisitos clave: 2+ años como team leader en call center inglés avanzado (b2+ / c1) experiencia en ventas y llamadas outbound habilidad para motivar y guiar equipos de alto rendimiento conocimiento en crm y gestión de desempeño lo que ofrecemos: contrato por obra labor 3 meses trabajo 100% remoto oportunidad de crecimiento cultura diversa y colaborativa acceso a formación y oportunidades globales proyecto con nuestro cliente internacional peak support sé parte de sgf global, firma especializada en talento a nivel internacional. ¡impulsa tu carrera donde el talento es prioridad! who we are talent where you need it, when you need it! sgf global is a leading specialized talent solutions provider dedicated to connecting highly qualified professionals with opportunities across multiple sectors. we offer contract, temporary, and permanent hiring solutions for roles in technology, finance and accounting, engineering, marketing and creative, legal services, administrative and customer support, energy, oil...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: bpo global services, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de agente de ventas bilingüe call center. formación académica: bachiller. funciones específicas: - cumplir con los indicadores de ventas, atención y satisfacción del cliente. - escuchar, entender y brindar soluciones efectivas a las personas usuarias. - gestionar chats, llamadas o correos en inglés con calidad y empatía. - registrar cada interacción y hacer seguimiento de los casos. - vender soluciones financieras a través de call center para clientes americanos. conocimientos: - alta habilidad comercial, orientación al logro y capacidad de servicio al cliente. - nivel de inglés b2 o superior. salario: $2.500.000 a $3.000.000 + bonificación por calidad y adherencia de $500.000 + comisiones sin techo + prestaciones de ley. horarios: lunes a viernes de 8:00 a.m. a 6:00 p.m. fin de semana libre, se laboran festivos. tipo de contrato: indefinido....
¡haz parte del equipo de servicio al cliente de bpo global services! en bpo global services buscamos personas comprometidas, con vocación de servicio y deseo de crecimiento profesional. si disfrutas ayudar y brindar soluciones, esta oportunidad es para ti. funciones principales: atender de manera oportuna las consultas, solicitudes o reclamos de los clientes. registrar con precisión la información de cada contacto. asesorar de forma clara y completa sobre nuestros productos y servicios. cumplir los procesos, normas y lineamientos establecidos por la compañía. requisitos: bachiller graduado. mínimo seis meses de experiencia en servicio al cliente. ofrecemos: contrato por prestación de servicios. salario base + bonificación por desempeño. excelente ambiente laboral y posibilidades de desarrollo. si cumples con el perfil y deseas ser parte de nuestro equipo, postúlate. nos comunicaremos contigo para iniciar el proceso.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - 1 año de experiencia...
¡estamos contratando team leader call center bilingüe! modalidad remota colombia contrato por obra labor (3 meses) salario: $4.000.000 cop ¿tienes experiencia liderando equipos en campañas outbound? ¿te apasiona alcanzar metas y motivar a otros a dar lo mejor? ¡esta oportunidad es para ti! ¿qué harás? liderarás un equipo de agentes bilingües en un proyecto outbound de alto volumen asegurarás el cumplimiento de cuotas y desempeño darás coaching para mejorar habilidades de ventas y manejo de objeciones gestionarás interacciones en crm (salesforce, hubspot) requisitos clave: 2+ años como team leader en call center inglés avanzado (b2+ / c1) experiencia en ventas y llamadas outbound habilidad para motivar y guiar equipos de alto rendimiento conocimiento en crm y gestión de desempeño lo que ofrecemos: contrato por obra labor 3 meses trabajo 100% remoto oportunidad de crecimiento cultura diversa y colaborativa acceso a formación y oportunidades globales proyecto con nuestro cliente internacional peak support sé parte de sgf global, firma especializada en talento a nivel internacional. ¡impulsa tu carrera donde el talento es prioridad! who we are talent where you need it, when you need it! sgf global is a leading specialized talent solutions provider dedicated to connecting highly qualified professionals with opportunities across multiple sectors. we offer contract, temporary, and permanent hiring solutions for roles in technology, finance and accounting, engineering, marketing and creative, legal services, administrative and customer support, energy, oil...
Do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission?• provide excellent support experience to customers via all relevant communication channels. • identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. • ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. • provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. • deliver the best services to customers to ensure the highest customer satisfaction with the right procedures • build sustainable relationships and engage ...
**introduction** as a finance & administration business associate you'll be a trusted business advisor. you'll have the opportunity to position ibm for long-term financial growth delivering analysis, and providing insight and innovation into the business. you'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product. **your role and responsibilities** un asociado empresarial del departamento financiero y administrativo coordina la carga de trabajo diaria, procesa de forma oportuna y precisa la rutina de las transacciones administrativas/contables y todas las tareas relacionadas que recibe de profesionales contables más expertos y/o directores. garantiza la entrega de un producto de alta calidad. recomienda mejoras para los procedimientos y procesos existentes. **required technical and professional expertise**: - 3-4 años de experiência laboral relevante para el puesto. - minimo 3 años en posición de reporting, calidad y/o auditoria para mejora de procesos, como parte de equipos de mejora y calidad - deseable experiência en: - el sector utilities y/o de operaciones masivas en modelo bpo. - conocimientos verificables(experiência) o certificaciones iso 9001 en procesos calidad y mejora continua. **preferred technical and professional expertise** profesional en carreras administrativas, preferiblemente de áreas como administración de empresas, economía, ingenierías, especialmente ingenieria industrial. **about business unit** ibm consulting is ibm’s consulting and globa...
**introduction** as a finance & administration business associate you'll be a trusted business advisor. you'll have the opportunity to position ibm for long-term financial growth delivering analysis, and providing insight and innovation into the business. you'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product. **your role and responsibilities** un asociado empresarial del departamento financiero y administrativo coordina la carga de trabajo diaria, procesa de forma oportuna y precisa la rutina de las transacciones administrativas/contables y todas las tareas relacionadas que recibe de profesionales contables más expertos y/o directores. garantiza la entrega de un producto de alta calidad. recomienda mejoras para los procedimientos y procesos existentes. **required technical and professional expertise** profesional graduado en ing. industrial preferiblemente o estudiante de últimos semestres universitarios (noveno en adelante), en trabajo de grado o profesional recién graduado en carreras administrativas, preferiblemente de áreas como administración de empresas, economía, contaduria o ingenierías, especialmente industrial. **preferred technical and professional expertise** - 2 años de experiência laboral relevante para el puesto. - minimo 1 año en posición de analista. *deseable experiência en el sector utilities y/o de operaciones masivas en modelo bpo (business process *outsourcing). - manejo de excel intermedio - avanzado - buen manejo de analisis numerico **...
**introduction** as a finance & administration business associate you'll be a trusted business advisor. you'll have the opportunity to position ibm for long-term financial growth delivering analysis, and providing insight and innovation into the business. you'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product. **your role and responsibilities** un asociado empresarial del departamento financiero y administrativo coordina la carga de trabajo diaria, procesa de forma oportuna y precisa la rutina de las transacciones administrativas/contables y todas las tareas relacionadas que recibe de profesionales contables más expertos y/o directores. garantiza la entrega de un producto de alta calidad. recomienda mejoras para los procedimientos y procesos existentes. **required technical and professional expertise** estudiante de contaduría, técnico o tecnólogo en carreras administrativas o contables **preferred technical and professional expertise** - excel intermedio - conocimientos contables (preferiblemente con experiência en bpo o en servicio) - conocimiento básico modulo fi de sap - ingles básico - capacidad de análisis - pasión por la innovación y por el servicio - excelente comunicación - adaptabilidad al cambio. **about business unit** ibm consulting is ibm’s consulting and global professional services business, with market leading capabilities in business and technology transformation. with deep expertise in many industries, we offer strategy, experience, techn...
**job information**: industry - employment - recruiting - staffingwork experience - 1-3 yearslocation - colombiafunctional expertise (verticals) - back office & business supportcity - bogotastate/province - chapinerocountry - colombiazip/postal code - 110221at emapta, saying “we’re a family” means we’re also your second home at work, and our ratings prove it! 4.5 glassdoor rating 4.5 facebook rating 93% candidate referral our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad. - create positive customer experience and nurture long-term relationships with customers. - resolve any issues that arise to ensure customers are satisfied with our services. - build relationships with key client staff and customers. - create action plans to support customers’ business needs. - schedule regular meetings and business reviews with customers to ensure they are satisfied with the services of emapta and have a positive overall experience. - act as point of contact for requests or complaints and escalate issues as appropriate. - ensure both the company and clients adhere to contract terms and labor laws. - coordinate the involvement of other departments, growth, marketing, recruitment, finance, human resources, it, customer enablement, customer engagement, and executive management, in order to meet account performance objectives, customers’ expectations, and address client staff concerns. - lead and supervise the site internal service delivery team (isdt) to ensure positive ex...
?? ¡estamos contratando team leader call center bilingüe! ?? ?? modalidad remota – colombia ?? contrato por obra labor (3 meses) ?? salario: $4.000.000 cop ¿tienes experiencia liderando equipos en campañas outbound? ?? ¿te apasiona alcanzar metas y motivar a otros a dar lo mejor? ¡esta oportunidad es para ti! ?? ?? ¿qué harás? ?? liderarás un equipo de agentes bilingües en un proyecto outbound de alto volumen ?? asegurarás el cumplimiento de cuotas y desempeño ?? darás coaching para mejorar habilidades de ventas y manejo de objeciones ?? gestionarás interacciones en crm (salesforce, hubspot) ?? requisitos clave: ?? 2+ años como team leader en call center ?? inglés avanzado (b2+ / c1) ?? experiencia en ventas y llamadas outbound ?? habilidad para motivar y guiar equipos de alto rendimiento ?? conocimiento en crm y gestión de desempeño ?? lo que ofrecemos: ? contrato por obra labor – 3 meses ? trabajo 100% remoto ? oportunidad de crecimiento ? cultura diversa y colaborativa ? acceso a formación y oportunidades globales ? proyecto con nuestro cliente internacional peak support ?? sé parte de sgf global, firma especializada en talento a nivel internacional. ¡impulsa tu carrera donde el talento es prioridad! who we are talent where you need it, when you need it! sgf global is a leading specialized talent solutions provider dedicated to connecting highly qualified professionals with opportunities across multiple sectors. we offer contract, temporary, and permanent hiring solutions for roles in technology, finance and accounting, engineering, marketing an...
¡haz parte del equipo de servicio al cliente de bpo global services! en bpo global services buscamos personas comprometidas, con vocación de servicio y deseo de crecimiento profesional. si disfrutas ayudar y brindar soluciones, esta oportunidad es para ti. funciones principales: atender de manera oportuna las consultas, solicitudes o reclamos de los clientes. registrar con precisión la información de cada contacto. asesorar de forma clara y completa sobre nuestros productos y servicios. cumplir los procesos, normas y lineamientos establecidos por la compañía. requisitos: bachiller graduado. mínimo seis meses de experiencia en servicio al cliente. ofrecemos: contrato por prestación de servicios. salario base + bonificación por desempeño. excelente ambiente laboral y posibilidades de desarrollo. si cumples con el perfil y deseas ser parte de nuestro equipo, postúlate. nos comunicaremos contigo para iniciar el proceso....
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms...
Job overview: we are seeking a highly motivated and experienced remote latin america talent acquisition manager to join our team in colombia. this role will be responsible for developing and executing talent acquisition strategies, managing the full ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo