Colombia (remote) **position details**: **department**:finance **location**:colombia / remote (from colombia) **reports to**:credit collections manager **your day-to-day**: - communicate with sales to advise when customers are placed on credit hold. - interact with various departments to resolve customer issues. - take actions to encourage timely debt payments. - process payments and refunds. - resolve billing and customer credit issues. - update account status records and collection efforts. - report on collection activity and accounts receivable status. **what you bring to the team**: - 2+ years’ experience in commercial collections. - general computer skills (excel, word, etc.). - excelent ommunication skills (written and oral). - must have good administrative and organization skillsand ability to manage stress. - skilled in negotiation. - **proeficiency in english (mandatory).** **why broadvoice**: broadvoice is more than just a leading cloud communications company; we're the architects of global connections. with dedicated offices across the united states, latin america, and europe, we are united by a shared passion for inspiring meaningful human connections. our mission is clear: to personalize how people communicate, ensuring that our technology enhances teams' ability to connect with what truly matters no matter where work takes place. communication is the lifeblood of success, whether connecting with customers or collaborating with colleagues. at broadvoice, our platforms create opportunities to interact, share ideas, and bring vision...
About broadvoice | gocontact broadvoice | gocontact is transforming the way businesses connect with customers by delivering next-generation cloud communications and contact center (ccaas) solutions. with cx in our dna, we blend powerful platforms with white-glove support to help partners and clients create meaningful customer experiences. the role we’re hiring a growth-focused channel marketing manager—in colombia —to help accelerate our international expansion. you will play a critical role in identifying, recruiting, and enabling strategic channel partners aligned with our cx-first mission. key responsibilities - identify, qualify, and recruit new channel partners across latam, including vars, msps, bpos, and technology providers. - align prospective partners with our cx and ccaas strategy, focusing on long-term value and co-selling opportunities. - transition qualified partners to the sales team and support joint go-to-market activities. - collaborate with us-based channel marketing and enablement to adapt and deploy proven playbooks and scalable programs in your region. - drive partner readiness and joint business planning to ensure ongoing success. - serve as a regional ambassador for our brand at events, forums, and networking opportunities. what you bring - 5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, or saas. - strong understanding of partner ecosystems in latam. - experience working with vars, bpos, and tech alliances—ideally with a background in ucaas, ccaas, or cx platfo...
Join or sign in to find your next job join to apply for the channel marketing manager role at broadvoice 6 days ago be among the first 25 applicants join to apply for the channel marketing manager role at broadvoice about broadvoice | gocontact broadvoice | gocontact is transforming the way businesses connect with customers by delivering next-generation cloud communications and contact center (ccaas) solutions. with cx in our dna, we blend powerful platforms with white-glove support to help partners and clients create meaningful customer experiences. the role we're hiring a growth-focused channel marketing manager —in colombia—to help accelerate our international expansion. you will play a critical role in identifying, recruiting, and enabling strategic channel partners aligned with our cx-first mission. key responsibilities identify, qualify, and recruit new channel partners across latam, including vars, msps, bpos, and technology providers. align prospective partners with our cx and ccaas strategy, focusing on long-term value and co-selling opportunities. transition qualified partners to the sales team and support joint go-to-market activities. collaborate with us-based channel marketing and enablement to adapt and deploy proven playbooks and scalable programs in your region. drive partner readiness and joint business planning to ensure ongoing success. serve as a regional ambassador for our brand at events, forums, and networking opportunities. what you bring 5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, o...
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