LEGAL INTAKE SPECIALIST

3 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. bush and bush law group provided pay range this range is provided by bush and bush law group. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $8,320.00/yr - $12,480.00/yr join our team as a legal intake specialist at bush & bush law group!
bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedicated and compassionate legal intake specialist [english/spanish - bilingual] to be the first point of contact for potential clients. this role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed. the ideal candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others. requirements
key responsibilities:
inbound call management: professionally handle incoming calls from clients involved in auto accidents gather essential information regarding the accident and potential legal representation needs. demonstrate empathy and understanding while maintaining a high level of professionalism client interaction: communicate effectively with clients to explain legal processes and procedures. provide information about the firm's services and answer client queries. collect and document relevant details to assist attorneys in evaluating cases. multi-tasking: manage multipl...