The kestra team has over 400 years of experience in the external and internal cardiac medical device markets. the company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device the...
Team leader igt solutions portuguese / spanish keukenexpo bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the team leader igt solutions portuguese / spanish role at keukenexpo team leader igt solutions...
Colombian outsourcing solutions requiere agente de call center mesa de soporte. perfil: profesionales en: ingeniería de sistemas, técnicos en sistemas,computación, técnicos electrónicos, técnicos en desarrollo y mantenimiento de software, técnico de mantenimiento. no requiere experiencia. funciones: brindar soporte técnico (configuración de aplicaciones) a telefonía móvil . número de vacantes: 40 plazo máximo para aplicar: 30 de octubre 2016 teléfono de contacto: 486 3290 ext. 1036 – 1030 – 6011 . ciudad: bogotá...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - shift: monday – thursday 8am – 7pm pst (11am – 10pm est) with rotating on-call; - manage alerts daily, check systems, and escalate issues as needed; - be part of a team that provides 24×7 on-call support for critical saas events; - be available in case of emergencies when team members are not available or need help; - document issues and remediation steps; - proactively create appropriate monitors in the eks/k8s ecosystem; - deploy to eks/k8s cluster using terraform and helm; - learn and maintain existing infrastructure running under docker swarm; - improve existing infrastructure health by implementing checks and scripts to correct known issues; - maintain and develop deployment code; - automate manual tasks; - implement/integrate new technologies in our cloud infrastructure; - collaborate with other teams and departments to provide the highest level of support and assistance; - apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes; - work closely on solutions with support, customer success, migration, and profess...
Purpose & overall relevance for the organization: partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while leading the creation and deployment of innovative planning solutions. responsibilities: performance : drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory process owner : responsible for the documentation and enhancement of a specific process (performance, efficiency) and initiating continuous improvement in collaboration with involved stakeholders project support: implementation of a project/ pilot within area of responsibility monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends ensure preparation for business control activities (demand & supply meeting, launch, nos & teamwear s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions act as the first point of contact for the process related issues and escalations acting as the backup for the team leader key relationships: demand planning business unit market scm visibility & performance sports marketing knowledge skills and abilities : s...
Nice to meet you! are you ready to leave your mark on the world? because we are the global leading supplier of end-to-end open monitoring and orchestration software for ict, media and broadband platforms. basically, our software platform— called dataminer —makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them. we’re looking for a software system developer as a software system developer, you will be joining a squad of talented engineers in an agile environment . the software you’ll be developing interacts with thousands of different systems and is deployed by leading broadcast and telecom companies around the world. you’ll be building links between users and products , with the objective to orchestrate complex technological ecosystems more easily and intuitively than ever before. some of our users dataminer is deployed by 1500 companies in over 125 countries worldwide. let’s get down to business a glimpse of.your [future] transparency is a key value here at skyline. so, let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here. you will develop back-end applications for high-performance system integrations. you will develop front-end visuals for specific system integrations. you will work together with squad members to analyze client needs and provide first-class solutions , prioritizing customers' requirements. you will become a specialist in one or more products or in a particular technology domain, depe...
Top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? perform all channel monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations provide structured and valuable feedback and recommendations to address skills, knowledge gaps, and behavioral opportunities. prepare and analyze internal and external quality reports for review with internal stakeholders and/or clients. collaborate with call quality team members and qa manager to identify and streamline qa processes and implement process standards that enhance both service delivery and customer experience. develop and enhance evaluation programs that targets the objectives of the account with operations, training, and clients while ensuring that these programs will determine the root source of issues in order to provide strategical and actionable solutions as a means of improving performance. use call center tools and/or client systems to gather data and analyze trends or patterns that are affecting quality performance. any other duties a...
Requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. you will be working with a development team to handle the whole project cycle and deliver quality technical solutions. designing, coding, testing, implementing, and supporting applications software that is delivered on time and within budget. learning security technologies, methodologies and industry best practices. take part in an on-call pager rotation to provide after-hours maintenance support. initiating proactive communication with internal/external teams. understand how the bank’s risk appetite and risk culture should be inco...
Job description agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - shift: monday – thursday 8am – 7pm pst (11am – 10pm est) with rotating on-call; - manage alerts daily, check systems, and escalate issues as needed; - be part of a team that provides 24×7 on-call support for critical saas events; - be available in case of emergencies when team members are not available or need help; - document issues and remediation steps; - proactively create appropriate monitors in the eks/k8s ecosystem; - deploy to eks/k8s cluster using terraform and helm; - learn and maintain existing infrastructure running under docker swarm; - improve existing infrastructure health by implementing checks and scripts to correct known issues; - maintain and develop deployment code; - automate manual tasks; - implement/integrate new technologies in our cloud infrastructure; - collaborate with other teams and departments to provide the highest level of support and assistance; - apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes; - work closely on solutions with support, customer success, migr...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit this position is a hands-on role, integrated in an energetic growing team where the primary role will be to take care of the company global it infrastructure. linux engineer serves as a keeper for our organization infrastructure, focusing on both day-to-day operations and intermediate level optimization tasks, including installation, configuration, maintenance, and optimization. duties include user access management, backup implementation, performance and troubleshooting to support business requirements. role requires participation in on-call rotations, incident response, and collaboration on simple projects. key responsibilities and authority core duties, tasks, and responsibilities expected in the role. this includes the breadth and depth of the responsibilities to assess the level of complexity and impact. what decisions may the job holder make with...
About us foundever™ is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. our core values are: creativity: make it simple, lead the change. commitment: aim for better, impact for the good. connection: share experiences, grow together. benefits we have for you: monthly food allowance : enjoy a sodexo card worth cop$100,000! medical appointment service : we offer access to 1doc3, where you can schedule same-day appointments at no additional cost. you can choose from in-person or virtual visits in various specialties like nutrition, general health, and more. tenure bonus : when you celebrate your first anniversary with us, you’ll receive a one-time bonus of cop$500,000. paid days off : after one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year. job summary we are looking for a bilingual (spanish and english) representative to deliver world-class customer support and build customer satisfaction. main requirements at least 18 years old high school diploma be located in cali or nearby be able to work on-site at carrera 4 norte # 22-02, barrio piloto colombian citizenship or work permit skill required communication skills: excellent written & verbal communication skills (e...
Job title network engineering (gwan) about your business area/department: the network engineer role is part of the technology, security, innovation, and agility team at amadeus colombia , based in bogotá. this department is responsible for engineering, commissioning, maintaining, and supporting networking components and solutions across amadeus’ global infrastructure. the team is committed to service quality, efficiency, and continuous improvement, leveraging cutting-edge technologies and global standards. summary of the role: as a network engineer , you will be responsible for designing, implementing, and supporting amadeus’ global network infrastructure, including wan, internet, points of presence (pops), and customer-specific solutions. this position combines technical expertise, project coordination, and innovation to help ensure high-performance, secure, and cost-effective network operations. in this role you’ll: design & implementation : collaborate in the architecture, design, and deployment of amadeus’ global wan, internet, and customer-specific networks. technology research : contribute to researching, testing, and integrating emerging network technologies and solutions. provide technical recommendations for improvements and new architectures. vendor collaboration : participate in evaluating and testing network hardware and service provider solutions. standards & documentation : help develop and maintain amadeus’ networking standards and solution portfolios. performance & capacity : analyze performance and conduct capacity planning to ensure reliable and scalable ...
Turning legal battles into victories that last. our client, your insurance attorney, is a powerhouse in the legal industry, dedicated to fighting for the compensation clients deserve . with over $750 million recovered and more than 75,000 cases handled, they deliver unmatched expertise in first-party property insurance claims, personal injury, medical malpractice, and more. operating across five u.s. states with a team of 45+ attorneys and 300+ professionals, they combine legal precision with relentless advocacy, ensuring every client’s rights are protected from start to finish. job description as a client status representative , you’ll provide exceptional service by updating clients on claim statuses, resolving concerns, and building trust through clear communication. you’ll handle high call volumes, collaborate with attorneys, and ensure clients feel supported every step of the way. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm est / colombian time work setup: onsite, bogotá and medellin your daily tasks provide courteous and professional customer service in person or over the phone. strive to retain existing clients and develop new business opportunities through efficient service delivery. update clients on the status of their claims or cases accurately and promptly. handle a high volume of calls while maintaining a professional demeanor. resolve client complaints, concerns, and inquiries in a timely manner. build trust and effective relationships with clients by actively listening to their needs...
Axiom technologies is a global it services partner supporting medium to large-scale enterprises. please visit our website for more information about what we do at we are looking for a capable resource to coordinate ranging from simple activities to more complex plans. this role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. it skills and experience desired experience: computer os/peripherals troubleshooting handling different pc operating systems ( windows 7/8 and 10) performing hardware software installation ( understanding of deployment tools like sccm) basic knowledge of soe and group policies printer support good knowledge of ms office tools, installation & troubleshooting excellent customer service and people skills field experience supporting a variety of technologies and services advanced technical abilities, including solid troubleshooting skills applicable to windows, apple, and virtual operating systems ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure who you are reliable transportation flexible schedule and commitment to work on demand when required resilient and able to face and resolve conflicts. the ability to communicate effectively in both oral and written form with clients and end-users is compulsory. customer-oriented and cool-tempered. works well under -active/self- player. personal attributes: excellent end-user computing skills. go...
Senior c++ engineer (visual c++ / windows) location: remote (latam, south africa, or philippines — open to timezone overlap with client’s core hours) compensation: market-competitive; suggested ranges latam: $3,500–$6,000/mo sa: $3,000–$5,000/mo ph: $2,500–$4,000/mo (usd). final offer dependent on experience and on-call/shift requirements. industry: adtech / saas / 24x7 services schedule: full-time | long-term | may require on-call/shift overlap for 24x7 services about us we are a global adtech and saas solutions provider, building and operating high-availability advertising and messaging platforms used by leading partners worldwide. our systems power reliable ad-serving, email, and notification services that run 24x7 — requiring a commitment to performance, uptime, and precision engineering. we’re a distributed, fast-moving team of specialists who thrive on solving complex problems at scale. role overview we’re hiring a senior c++ engineer with deep experience in visual c++ (mfc experience ideal) and windows as the primary development platform. you’ll focus on backend components (console apps, dlls, service binaries), apis (json/xml), smtp/email subsystems, and maintaining saas services with high uptime. this is a role for someone who can self-manage effectively while collaborating with global peers across time zones. key responsibilities design, build, and maintain windows-based backend components (console apps, dlls, services) in c++ / visual c++. troubleshoot and optimise existing c++ codebases for performance, st...
Description what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives job type: full-time location : bogotá, colombia what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives what you want matters to us think about making a check list with all of the things that would make you feel good at work. does your check list have meeting a diverse group of like-minded new people on it? how about being recognized and rewarded for doing great things? maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. if so, concentrix is a great place for you. every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. doing right by people is in our dna because we believe a desire to be treated with care and respect is a universal part of the human experience. this philosophy drives everything we do and creates the framework for how we treat our customers and our staff. no matter your background or your years of experience, getting started or establishing your c...
Is this role right for you? in this role you will: you enjoy providing support in a fast-paced environment. enjoy providing improvements, recommendations and solutions on existing processes and tools. get a deep satisfaction in applying your troubleshooting and root cause analysis to address bugs, or finding workarounds, or other methods to solve problems. participate in solution design discussions with peers and internal customers. work in conjunction with the technical lead and architects. manage servicenow platform deployment and support in servicenow. assist as first and second level support for the servicenow incidents and service requests. may require overtime and on-call support occasionally. do you have the skills that will enable you to succeed in this role? we'd love to work with you if you have: 1-3+ years of system administration or development experience with servicenow 1-3+ years of hands-on experience troubleshooting issues and developing the solution within the servicenow platform. 1-3+ years of hands-on working experience as a member of a medium or large sized help desk. certified servicenow system administrator certification or training, nice to have itil foundation certification or training university and/or college in computer science or related disciplines. experience with system development life cycle and test methodology. ability to do research and development of new ways to leverage the servicenow platform. strong analytical skills to review import payloads, monitor integrations and discovery schedules, maintain discov...
¡Únete a nosotros en nuestro emocionante trayecto! iqvia ™ es the human data science company ™, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. formada a partir de la fusión de ims health y quintiles, iqvia ofrece una amplia gama de soluciones que aprovechan los avances en información, tecnología, análisis e ingenio humano para impulsar la atención médica. actualmente nos encontramos en la búsqueda de profesionales del área de la salud que quieran ser parte de un gran proyecto con una importante farmacéutica multinacional. aux. enfermería gestión remota objetivo del cargo buscamos profesional de la salud de preferencia tecnólogo en enfermería o en salud pública o profesional como cuidador de pacientes o gestor estamos buscando asesores de servicio al paciente a través del call center con la capacidad de programar y agendar de manera planificada y organizada en el centro de llamadas que tengan excelentes habilidades de comunicación y administración para trabajar como asesores para dar seguimiento a los pacientes enrolados en el psp. la comunicación es la clave del éxito en este equipo en crecimiento y podrá demostrar su ética de trabajo comprometidos con los pacientes de las diferentes patologías que da soporte el psp. requisitos carrera técnica o tecnológica en enfermería experiencia mínima de un año en actividades relacionadas al tratamiento y adherencia del paciente a programas de soporte en el sector salud. compromiso con la educación del paciente sólidas habilidades de comunicación efectiva,...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client our client handles the headaches that come along with running payroll so its clients can focus on more important things. since 2002 it has been helping companies file payroll taxes, providing employee self-service portals, and meeting many other needs. our client prides itself in its client care: they provide absolutely free technical support, will configure our solutions to fit your exact needs. most of its solutions work by integrating directly into the accounting systems that are already in place, such as the microsoft dynamics line and many other erps. job summary we are seeking an experienced senior infrastructure engineer to join our team. in this role, you ...
Job summary: the ai & automation engineer is responsible for the design, development, and maintenance of automation solutions that enhance the efficiency and accuracy of business processes. this role involves collaborating with cross-functional teams to build advanced ai models and automation workflows, troubleshooting complex technical issues, optimizing systems, and integrating innovative ai technologies. the engineer will also provide expert guidance on escalated technical problems and manage projects from inception to completion. given the deployment of uipath orchestrators in both cloud and on-premises environments, proficiency in cloud platforms like azure or aws is critical. **responsibilities**: - **automation and ai development**: design, develop, and deploy automation processes and ai-driven solutions to streamline business operations and enhance efficiency. - ** infrastructure management**:design, implement, and maintain the uipath infrastructure, including servers, databases, and storage, ensuring high availability and performance of the platform in both cloud and on-premises environments. - ** technical troubleshooting**: serve as an escalation point for complex technical issues, providing l2 support and troubleshooting infrastructure-related problems. - ** system monitoring and optimization**: monitor system performance, identify potential issues or bottlenecks, and collaborate with development teams to optimize the uipath platform for scalability and performance. - ** documentation**: develop and maintain technical documentation, including process de...
Descripción del empleo shift days, hours, and time zone: mon-fri 8am a 5:30pm est job description: responsible for answering all calls with professional courtesy and empathy. provide excellent client service and the required information from clients and providers. responsibilities: principal (essential) duties: 1. connect existing clients with their legal teams and quickly provide solutions for upset clients. 2. ensure that phone calls from insurance adjusters and medical providers are directed to the correct paralegals and attorneys all while protecting client information and privacy. 3. assist potential new client to be redirect to intake department. secondary duties 1. collaborates with other departments to support client cases. skills and qualifications - hard and soft skills: 1. must be able to multi-task and work in a fast-paced environment, experience 1 year, where high call volumes are anticipated daily. 2. demonstrate organizational skills and proficiency in working with computers and telephones. 3. must be able to work with programs such as microsoft word, outlook, and docusign. 4. demonstrates the ability to use standard office equipment such as telephones, computers, copier, fax machine, and other technology as needed. 5. excellent client service skills and the ability to maintain composure when clients are disgruntled. 6. ability to stay calm, cool, and collective when dealing with a difficult situation. 7. possess the ability to show sympathy and empathy when dealing with a client going through a hardship. beneficios: · contrato a término indefi...
About broadvoice | gocontact at broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary are you passionate about creating meaningful connections? well, we are, too. in fact, we are committed to finding new ways to help people connect with what’s important to them. it starts with the connections we create with each other. those relationships fuel the innovative tools we build for our partners and customers. broadvoice is looking for an experienced implementation coordinator to join our growing team. in this role, you will work independently to manage the design and implementation of customers applications from assigned sales orders. you will be vital for the successful implementation of new and existing customer services as the single point of contact, from contra...
Svelte training, a us company, who’s been around for more than 10 years is looking for excellent home based bilingual customer support agents. through the years, it has grown from a private fitness service into a global health, wellness, and media company that serves millions of clients worldwide. from health and fitness e-books to high-end supplements and skin care svelte delivers products that help people live their best lives. if you care about improving people’s lives and you love support, then you are in the right place. svelte is looking for spanish bilingual customer support agents who act as the liaison between customer and company. the individual will answer questions and concerns via email and phone call. the agent will analyze and resolve customer inquiries (related to refunds, subscriptions, cancelation requests, download concerns or the orders status) and use the tools available to him/her to properly respond to the customers within a timely manner, offering a one time resolution to maximize customer satisfaction. success criteria the individual is a team player and takes pride in helping customers. they are patient, show empathy and understand the importance of effective communication. the individual understands their customers’ needs and advocates for them when necessary. they are naturally solution oriented and eager to provide efficient and rapid answers with confidence and will ask for help, if necessary. qualifications - must have at least 1-2 years of customer support experience - good communication skills (written and verbal) - ability to multi...
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. at maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. with over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. join us as we harness cutting-edge technologies and unlock opportunities on a global scale. together, let's sail towards a brighter, more sustainable future with maersk. your responsibilities: ensure the delivery of a superior customer experience to our maersk customers. coach, develop and build a high performing team. proactively identify issues and mitigating them, ensure issues raised are resolved quickly. drive the root cause analysis and actions plans to solve from root the issues. outline the operational processes and their constant review and improvement. closely collaborate with other teams. actively build strong relationships with customers. make sure that lean management principles are followed. build a strong succession plan. ensure that internal and external kpis are on target. present plans to improve productivity and efficiency. drive a correct workload balance across the team. actively participate in new accounts implementations. coaching and lead team members. drive trans...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. group revenues in 2022 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit every day, our products improve the lives of millions of people around the world. we’re hugely proud of this, which is why we’re transforming our business to reach millions more. join us a service desk technician and you’ll drive progress that really means something. about the role as a service desk technician at convatec, you will play a crucial role in providing technical support to our global user community. with a target first call resolution of 85%, you will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, ensuring the smooth operation of our it systems, and empowering our users to maximize their productivity. this role will require flexibility in terms of shifts to accommodate global time zones. your expertise will be essential in delivering exceptional customer service and maintaining the effici...
About truelogicat truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference.by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.our clientour client handles the headaches that come along with running payroll so its clients can focus on more important things. since 2002 it has been helping companies file payroll taxes, providing employee self-service portals, and meeting many other needs. our client prides itself in its client care: they provide absolutely free technical support, will configure our solutions to fit your exact needs. most of its solutions work by integrating directly into the accounting systems that are already in place, such as the microsoft dynamics line and many other erps.job summarywe are seeking an experienced senior infrastructure engineer to join our team. in this role, you will be responsible f...
Job summary: the ai & automation engineer is responsible for the design, development, and maintenance of automation solutions that enhance the efficiency and accuracy of business processes. this role involves collaborating with cross-functional teams to build advanced ai models and automation workflows, troubleshooting complex technical issues, optimizing systems, and integrating innovative ai technologies. the engineer will also provide expert guidance on escalated technical problems and manage projects from inception to completion. given the deployment of uipath orchestrators in both cloud and on-premises environments, proficiency in cloud platforms like azure or aws is critical. responsibilities: - automation and ai development: design, develop, and deploy automation processes and ai-driven solutions to streamline business operations and enhance efficiency. - infrastructure management: design, implement, and maintain the uipath infrastructure, including servers, databases, and storage, ensuring high availability and performance of the platform in both cloud and on-premises environments. - technical troubleshooting: serve as an escalation point for complex technical issues, providing l2 support and troubleshooting infrastructure-related problems. - system monitoring and optimization: monitor system performance, identify potential issues or bottlenecks, and collaborate with development teams to optimize the uipath platform for scalability and performance. - documentation: develop and maintain technical documentation, including process definition documents (pdds) and so...
Title: business solutions support specialist requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team ...
Requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and ...
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