Adcomm mdu sas is seeking an inventory and procurement analyst to join our team at our cali office. this individual will play a crucial role, involving tracking inventory levels, ensuring sufficient stock, negotiating product costs with suppliers while maintaining strong communication ties, and guaranteeing timely and cost-effective procurement of goods and services. the inventory and procurement analyst is responsible for reviewing incoming and outgoing shipments, analyzing supply chain data, and reporting inventory statistics to management, suggesting improvements for inventory control. role responsibilities: source and evaluate potential suppliers, negotiate contracts, and establish favorable terms. ensure timely and cost-effective procurement of goods and services while maintaining quality standards. use software to ensure product stock is adequate for all distribution channels and can cover direct demand from customers. track market trends, conduct supplier assessments, and recommend improvements to the procurement process. implement inventory control measures to prevent stockouts and overstock situations. record daily stock assessments and shipments to reconcile inventory records. assist with periodic (at least annually or when required) physical inventory audits. reconcile inventory differences between physical stock and digital data. work closely with warehouse and logistics teams to streamline inventory processes. report to upper management on stock levels, issues, etc. qualifications: bachelor's degree in inventory management, supply chain management, operations, ...
Adcomm mdu sas is seeking a highly motivated and customer-centric individual to join our team in cali as a customer experience specialist. as a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. if you are passionate about delivering outstanding service, possess excellent communication skills, and thrive in a dynamic environment, we invite you to apply. responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. report weekly on sales goals, objectives, and achievements. attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1) empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced and dynamic work environment. about adco...
Adcomm mdu sas is seeking a skilled human resources analyst to become a key part of our hr team in cali, colombia. this role will oversee multiple core functions within the human resources department, including recruitment, onboarding, learning and development, employee welfare, and the effective implementation of company policies. to excel in this role, you’ll need exceptional multitasking abilities, strong interpersonal skills, and a patient, empathetic approach to resolving challenges. key responsibilities : recruitment & onboarding : lead recruitment efforts, from sourcing and interviewing to facilitating the hiring process for open positions. collaborate closely with department heads to understand role requirements and ensure a smooth candidate experience. coordinate pre-employment screenings and create engaging onboarding programs for new hires. learning & development : ensure mandatory and ongoing training—such as safety, compliance, and anti-harassment education—is up-to-date and documented. organize internal training programs focused on both soft skills (e.g., communication, leadership) and hard skills (e.g., technical proficiency, software tools). stay informed of evolving industry standards, best practices, and advancements in hr technology. employee welfare : coordinate and maintain up-to-date celebrations for employee birthdays, anniversaries, and other special occasions to foster a positive workplace environment. employee relations : oversee sensitive employee relations matters, including disciplinary actions, terminations, and internal investigations in the u...
Adcomm mdu s.a.s is looking for a logistics & procurement specialist to join our team in our cali office. in this role, the ideal candidate will be expected to manage inventory levels, overseeing procurement processes, and supporting the warehouse team to maintain adequate stock. they manage incoming and outgoing shipments by tracking and recording daily deliveries while assessing the quality and accuracy of new shipments. their role encompasses inventory management, streamlining supply chain processes, and improving tracking efficiency. they ensure effective organization and foster strong communication across various business departments to optimize operations. duties and responsibilities: monitor stock levels to ensure sufficient inventory is available at all times. conduct regular inventory audits and reconcile discrepancies. implement strategies to reduce overstocking or understocking source and negotiate with suppliers to secure the best terms, pricing, and quality. create purchase orders and maintain accurate procurement records. evaluate supplier performance and build strong vendor relationships. track and document all incoming and outgoing shipments. organize and schedule transportation for deliveries when necessary ensure timely delivery of goods and manage logistics schedules effectively. assist the warehouse team in maintaining an efficient workflow. use inventory management software, erp systems, and microsoft excel to streamline operations. act as a liaison between suppliers, vendors, and internal departments. provide updates and feedback on inventory and shipm...
Celerity fiber s.a.s (colombia office) is seeking a highly motivated and customer-centric individual to join our team in cali as a customer experience specialist. as a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. if you are passionate about delivering outstanding service, possess excellent communication skills, and thrive in a dynamic environment, we invite you to apply. responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. report weekly on sales goals, objectives, and achievements. attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1) empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced and dynamic work...
About us headquartered in miami, florida, celerity fiber is a premier internet service provider of broadband and telecommunications services, founded on the pillars of relentless customer service and revolutionary fiber internet service with best-in-class practices. decades of experience building and managing projects and networks in partnership with major cable and telecom providers have allowed us to offer our properties the optimal infrastructure to residential and commercial customers, helping transform their homes and work spaces for today’s connectivity demands and tomorrow’s technology advancements. celerity fiber networks allow us to offer residential services that include gigabit-speed internet, cloud-based iptv video, streaming video services, and digital telephone services. additionally, multi-gigabit capabilities offer commercial customers fast and reliable service with an array of scalable solutions with next-generation cloud-powered features for any size business. from inception, our focus has been to provide the most relevant technology, through fiber to the home systems, to deliver comprehensive video, internet, & telephone service to our target customers that range from gated communities, condominiums, apartments, rv resorts, rural areas, student housing, free-to-guest hospitality or healthcare, and commercial businesses. most celerity fiber communities benefit from customized bulk contract pricing, fiber-optic technology, onsite training, and unparalleled support, but we also offer retail services on a property-by-property basis. job title: hr generalist c...
Celerity fiber is seeking a dedicated and customer-focused professional to join our team in cali as a customer experience specialist. in this essential role, you will contribute to delivering exceptional service, ensuring customer satisfaction, and driving business growth. if you excel in communication, are committed to providing outstanding service, and thrive in a dynamic work environment, we encourage you to apply and become part of our amazing team key responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. elaborate weekly kpi’s reports attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1) empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced and dynamic work environment. note: contract type: contrato a te...
Adcomm mdu sas is seeking a dedicated and customer-focused professional to join our team in cali as a customer experience specialist. in this essential role, you will contribute to delivering exceptional service, ensuring customer satisfaction, and driving business growth. if you excel in communication, are committed to providing outstanding service, and thrive in a dynamic work environment, we encourage you to apply and become part of our amazing team key responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. elaborate weekly kpi’s reports attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1) empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced and dynamic work environment. note: contract type: contrato a te...
Adcomm mdu sas is seeking an inventory and procurement analyst to join our team at our cali office. this individual will play a crucial role, involving tracking inventory levels, ensuring sufficient stock, negotiating product costs with suppliers while maintaining strong communication ties, and guaranteeing timely and cost-effective procurement of goods and services. the inventory and procurement analyst is responsible for reviewing incoming and outgoing shipments, analyzing supply chain data, and reporting inventory statistics to management, suggesting improvements for inventory control. role responsibilities: source and evaluate potential suppliers, negotiate contracts, and establish favorable terms. ensure timely and cost-effective procurement of goods and services while maintaining quality standards. use software to ensure product stock is adequate for all distribution channels and can cover direct demand from customers. track market trends, conduct supplier assessments, and recommend improvements to the procurement process. implement inventory control measures to prevent stockouts and overstock situations. record daily stock assessments and shipments to reconcile inventory records. assist with periodic (at least annually or when required) physical inventory audits. reconcile inventory differences between physical stock and digital data. work closely with warehouse and logistics teams to streamline inventory processes. report to upper management on stock levels, issues, etc. qualifications: bachelor's degree in inventory management, supply chain management, operations, ...
Adcomm mdu sas is looking for a business development associate to join our team in our cali office. in this role, the ideal candidate will be expected to identify and nurture new business opportunities, focusing on outbound prospecting to find potential clientes. duties and responsibilities: provide visionary support to the sales team, setting clear objectives and fostering a customer-centric culture. maintain key performance indicators (kpis) to evaluate individual performance. implement effective systems for developing sales leads, provide feedback, and issue resolution. continuously assess and enhance lead generation processes to meet and exceed company expectations. analyze customer feedback and data to identify trends and areas for improvement. collaborate with cross-functional teams establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. collaborate with relevant departments to address root causes and implement preventative measures. establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. utilize customer insights and data to identify sales opportunities. communicate performance metrics and trends to senior leadership. collaborate with senior management to integrate lead generation goals into the ov...
Adcomm mdu sas is looking for a business development associate to join our team in our cali office. in this role, the ideal candidate will be expected to identify and nurture new business opportunities, focusing on outbound prospecting to find potential clientes. duties and responsibilities: provide visionary support to the sales team, setting clear objectives and fostering a customer-centric culture. maintain key performance indicators (kpis) to evaluate individual performance. implement effective systems for developing sales leads, provide feedback, and issue resolution. continuously assess and enhance lead generation processes to meet and exceed company expectations. analyze customer feedback and data to identify trends and areas for improvement. collaborate with cross-functional teams establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. collaborate with relevant departments to address root causes and implement preventative measures. establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. utilize customer insights and data to identify sales opportunities. communicate performance metrics and trends to senior leadership. collaborate with senior management to integrate lead generation goals into the ov...
Adcomm mdu sas is looking for a business development associate to join our team in our cali office. in this role, the ideal candidate will be expected to identify and nurture new business opportunities, focusing on outbound prospecting to find potential clientes. duties and responsibilities: provide visionary support to the sales team, setting clear objectives and fostering a customer-centric culture. maintain key performance indicators (kpis) to evaluate individual performance. implement effective systems for developing sales leads, provide feedback, and issue resolution. continuously assess and enhance lead generation processes to meet and exceed company expectations. analyze customer feedback and data to identify trends and areas for improvement. collaborate with cross-functional teams establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. collaborate with relevant departments to address root causes and implement preventative measures. establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and company standards. utilize customer insights and data to identify sales opportunities. communicate performance metrics and trends to senior leadership. collaborate with senior management to integrate lead generation goals into the ov...
Customer experience specialist - cali, colombia - on site adcomm mdu sas is seeking a dedicated and customer-focused professional to join our team in cali as a customer experience specialist. in this essential role, you will contribute to delivering exceptional service, ensuring customer satisfaction, and driving business growth. if you excel in communication, are committed to providing outstanding service, and thrive in a dynamic work environment, we encourage you to apply and become part of our amazing team. key responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. elaborate weekly kpi reports. attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1). empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced a...
Customer experience specialist - cali, colombia - on site adcomm mdu sas is seeking a highly motivated and customer-centric individual to join our team in cali as a customer experience specialist. as a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. if you are passionate about delivering outstanding service, possess excellent communication skills, and thrive in a dynamic environment, we invite you to apply. responsibilities: record and process confidential customer information, including payments and account creation handle assigned calls and provide support for service operations respond promptly to customer inquiries and proactively resolve complaints demonstrate in-depth product knowledge to offer effective customer support process orders, forms, requests, and maintain accurate records of customer interactions contact potential customers via phone and email, utilizing crm tools for follow-ups conduct cross-selling and up-selling to maximize sales opportunities report weekly on sales goals, objectives, and achievements attend training sessions to stay updated on new products and service offerings proactively inform customers about new products, services, and company policies requirements: previous experience in customer service and/or sales roles is preferred advanced english level (c1) empathetic and customer-focused mindset detail-oriented with excellent organizational skills proficiency in using crm systems and other relevant software willingness to adapt to a fas...
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