¡sé parte de nuestro equipo apuss sas! estamos en la búsqueda de personal que compartan nuestra pasión por las ventas, que quieran aprender y llevar al máximo sus ingresos. ¿qué te ofrecemos? salario básico con cumplimiento de metas + comisiones. (co...
En concept bpo nos esforzamos por crear un ambiente donde el talento humano sea el verdadero motor para generar valor a nuestros clientes. ¿qué buscamos? experiencia en servicio al cliente. técnica finalizada. mínimo 6 meses en contact center. habili...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: finance job sub function: finance business partners job category: professional all job posting locations: bogotá, distrito capital, colombia job description: cluster finance analyst medtech latam cluster finance analyst serves as the gsf-atr orchestrator for financial actuals, facilitating connections and collaboration across gsf atr cross-process teams to coordinate review of financial statements. to achieve this, cfm leads key activities—including budget vs actuals, balance sheet reviews, pre-closing, debrief meetings and process improvement. duties and responsibilities ensure the accuracy of the numbers by reviewing financial statements. communication of the closing calendar (coordination & monitoring of the completion of the closing calendar in partnership with gs a2r, fp&a, and buf teams). key point of contact or representative for global services atr (gs - atr) within johnson & johnson for all stakeholders. this role involves for instance managing relationships, ensuring alignment. key reporting responsibilities include coordination, rev...
Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers ). about the role as a senior product manager, mobile & interactive learning, you’ll autonomously drive product strategy for a client transforming competitive gaming into dynamic business and life skills training. you will own the development and optimization of their mobile app experience, delivering innovative learning solutions that blend gaming with measurable personal growth, focusing on retention and content enablement for a diverse, global audience. responsibilities own and drive strategic direction for a mobile app suite focused on interactive learning and gaming-to-life-skills integration diagnose and address user retention challenges, redesigning in-app experiences and gameplay modes architect and implement content delivery systems and scalable learning infrastructure, including ai-powered personalization features lead the design of cross-platform frameworks for seamless app, web, and community integration define requirements for adaptive and personalized ai components, including recommendation engines and progression tracking collaborate cross-functionally with engineering, design,...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. ability to build and nurture client relationships while proactively identifying growth opportunities. experience: 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. your role manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. outcomes (pe...
¿quieres hacer una diferencia real? buscamos un líder visionario para dirigir nuestro equipo de análisis de datos. si te emociona usar datos para impulsar el crecimiento y mejorar la vida de nuestros clientes, esta oportunidad es para ti. como líder en análisis de datos, tendrás la oportunidad de construir un equipo de alto rendimiento y desarrollar soluciones innovadoras que impactarán significativamente en nuestra organización. ¿qué buscamos? formación profesional en ingeniería, informática, estadística o carreras afines. mínimo 3 años de experiencia liderando proyectos de analítica de datos. sólidos conocimientos en herramientas de análisis de datos. disponibilidad para trabajar presencialmente en bogotá. ¿qué ofrecemos? salario de $4.200.000 + prestaciones de ley. horario de oficina de lunes a viernes para un equilibrio entre vida laboral y personal. contrato indefinido para una carrera sólida y gratificante. oportunidades de desarrollo profesional. si te apasiona la innovación y tienes una mente analítica, ¡te invitamos a unirte a nuestro equipo! requisitos estudios: universidad / carrera profesional valorado experiencia profesional: 3-4 años sobre brm s.a.s brm es la única empresa en américa latina con experiencia en optimización de operaciones en contact center, agencia, desarrollo digital, atención a servicios en demanda, programas de relacionamiento y lealtad. hemos recibido más de 50 premios y contamos con la confianza de marcas internacionales. en los últimos 10 años, hemos gestionado servicios, comunicaciones y creatividad en diversas categorías y mercados, crec...
Oportunidades de crecimiento estructuración de procesos about our client nuestro cliente es una organización de gran tamaño dedicada al sector de transporte y distribución. se caracteriza por ofrecer soluciones logísticas efectivas y por mantenerse como un referente en la industria. job description dirigir la operación general de la sucursal en cartagena, asegurando el cumplimiento de objetivos comerciales y operativos. supervisar y optimizar los procesos relacionados con el sector de transporte y distribución. liderar el equipo de ventas, proporcionando orientación para maximizar los resultados. implementar estrategias que fomenten el crecimiento sostenible de la sucursal. mantener relaciones sólidas con clientes clave y prospectos en la región de cartagena. supervisar la planificación presupuestaria y controlar los costos operativos. garantizar el cumplimiento de las normativas locales y corporativas aplicables al sector. presentar informes periódicos sobre el desempeño de la sucursal al área directiva. the successful applicant el/la candidato/a seleccionado deberá cumplir los siguientes requisitos formación profesional en áreas como administración de empresas, ingeniería industrial, o afines. experiencia previa en roles de liderazgo dentro del sector de transporte y distribución (operadores logísticos) habilidades comprobadas para gestionar equipos y alcanzar objetivos comerciales. conocimientos sólidos en la planificación y optimización de operaciones logísticas. capacidad para establecer relaciones estratégicas con clientes y...
Apply now job title project manager job description as a project manager specializing in resource/project management, you will drive the successful adoption of new technologies, solutions, and business strategies within the partner ecosystem. you will collaborate with internal teams, partners, and stakeholders to ensure seamless transitions, minimize resistance, and maximize the impact of change initiatives. required skills & qualification experience: 4+ years in change management, partner management or project manager experience using power query, looker, or tableu. english: b2+ (90%) knowledge: strong understanding of microsoft partner ecosystem (desirable) change management expertise: familiarity with frameworks like adkar, prosci, or agile change methodologies. communication skills: ability to articulate complex changes in a simple, compelling way for a diverse audience. project management: experience managing large-scale partner transitions and business transformations. analytical skills: ability to assess impact, track adoption metrics, and drive data-driven decision-making. key responsibilities change strategy & planning develop and execute change management strategies for partner programs, product updates, and go-to-market transitions. assess change impacts on partners and design targeted interventions to drive smooth adoption. identify potential challenges and resistance, and proactively develop mitigation strategies. stakeholder engagement & communication work closely with...
Introduction bienvenido a gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. en gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. experimente the gallagher way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. creemos que cada candidato aporta algo especial, ¡incluido usted! por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. overview sobre gallagher bassett: gallagher bassett es el proveedor líder de servicios de reclamaciones a nivel mundial, dedicado a un servicio al cliente excepcional y resultados superiores demostrables. gb ayuda a personas, equipos y empresas a superar la adversidad y la pérdida a través de la experiencia orientadora de más de 5,000 profesionales de reclamaciones, todos comprometidos a superar las expectativas en la búsqueda continua de una mejor manera. descripción del rol: nuestros representantes de servicio al cliente de reclamaciones son responsables de manejar consultas de reclamaciones en un entorno dinámico mientras ...
Top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? manage and utilize metrics to drive positive change in areas such as service level agreements, productivity, customer satisfaction, quality, nps and contact rate. work with direct reports to find learnings from real life situations to set and improve metric-based goals; consistently drive teams towards higher performance and quality expectations. monitor costs and losses incurred by managing team’s contribution to the greater customer experience budget. ensure employee happiness by working with leads to create strong connections with the whole team and utilize effective communication to help translate the mission of our client into meaningful and clear goals. maintain ultimate responsibility for team structure, recruiting, on-boarding and training by working with outmost leadership, direct reports and other business partners. use learnings from team members to identify opportunities and advocate for product improvements that support the team’s strategy and the needs of the customer. navigating the team to ever changing land...
What you´ll do supports internal clients and helps developing / implementing hr practices, hr solutions and strategies for the country provides day-to-day hr support to employees and managers in the country and in the frame of local labor law delivers and excutes hr processes, advices and supports on policies accurately steers salary review process for all levels within the country coordinates performance and talent management process and acts as moderator locally manages promotion process locally and acts as a sparring partner with talent identifies and prepares development plans for the key employees and high potential employees coordinates local change management projects and manages the hr related internal and external communication support to identify local training needs and coordinates development programs for employees handle employee relations matters, addressing concerns and conflicts within the local specifics context be a point of contact to the employees, addressing their concerns and ensuring their rights are respected within the workplace monitors that the implemented practices and policies are in compliance with corporate standards, statutory regulations and laws ensures hr practices and policies are in compliance with corporate standards, statutory regulations and laws what makes you a good fit bachelor's degree advanced english previous experience in hr of minimum 3 years in a production plant team collaboration and communication skills general knowledge in hr related to employee relations and colombian labor law some perks of joining henkel f...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for an analytical-minded person ready to dive into data to assist the department as an additional layer of support. we’re looking for someone who is driven, independent, and clever in their problem-solving approach. the main responsibility will be focused on taking lead on analysis (including dashboarding and beginner to intermediate statistical and econometric analysis), providing insight and strategy to help achieve goals. this role requires a strong communicator to both technical and non-technical audiences, with a knack for finding business value out of insight. this position will work cross-departmentally within the company. this employee will report directly to the director of business analytics. responsibilities own dashboarding, beginner to intermediate modeling & forecasting, data qc and data shaping, template buildouts, adhoc projects, and automation opportunities. ability to see a problem and solve a problem; will ...
South pole is an energetic, global company offering comprehensive sustainability solutions and services. with offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. with our solutions, we inspire and enable our customers to create value from sustainability-related activities. job summary south pole is looking for a senior lead - standards and methodologies to track developments of carbon market standards and methodologies and advise colleagues across the certificates business line on the risks and opportunities of such developments for south pole. as a global sustainability solutions provider, south pole works with clients in public and private sectors to build solutions for a sustainable society and economy. the policy & strategy team sits in a business line responsible for sourcing carbon projects, developing them and bringing resulting carbon credits to market. this position seeks to coordinate the business line’s advocacy and communication with the carbon standard bodies, including independent standards and the article 6.4 mechanism, as well as governance and industry initiatives, such as the ic-vcm, pd forum and icroa. furthermore, the selected candidate will be in charge of knowledge management and communication over south pole’s ongoing and relevant methodologies used to quantify and verify the impacts. the selected candidate will also provide technical guidance to project teams, act as the main point of contact for clients and leve...
The cash and trade proc analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the transaction services team. the overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs. responsibilities: research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points research current treasury and client operational trends and suggest solutions work in partnership with vendors, technology, and client operations teams to prototype innovative solutions propose and implement solutions that will increase operating efficiency and lead to an improved client experience assist efforts to help drive high rates of client adoption ensure requirements are clearly stated and that business and client needs are met throughout development appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: 0-2 years of experience in a related role proven system development lifecycle skills proficient understanding of emerging technologies effective verbal and written skills effective analytic...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details as a pharmacovigilance analyst at cencora, you'll be responsible for assisting with local pharmacovigilance operational tasks and all aspects of technical delivery and project management. this includes maintaining close cooperation with the global pharmacovigilance system of the client as well as related global and local departments and functions. responsibilities: set up and manage the local pharmacovigilance system local literature search local icsr management pv intelligence screening local psmf maintenance setting up local organized data collection local pva management local adaptation and submission of psur / rmp local signal detection implementation of additional risk minimization measures reviewing materials relating to local post-authorization safety participate in pv-relevant audits and inspections requirements: university degree in life sciences several years of experience and profound knowledge in pharmacovigilance expertise and knowledge of relevant legislative and non-legislative guidelines on pharmacovigilance demonstrable ability in leading, mentoring, managing, and motivating staff (team leads) skills required: ability to train and support junior/new colleagues in daily act...
On behalf of tipalti , sd solutions is looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! as a customer success manager, scaled accounts, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will work to identify and scale customers to drive growth within a segment of over 1,000 customers. your focus will be on leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. in this role, you will be proactive, set benchmarks and milestones, present business reviews, advocate for product solutions, review product usage, discuss feedback, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, recent funding, mergers) to uncover expansion opportunities. use data to identify customer usage trends within your book of business become an expert in our products/services and stay up-to-date with product enhancements, being a consultant, and sharing best practices with customers drive brand loyalty, customer satisfaction, and advocacy work closely with sales, sales experts, solutions consultants, implementation, support, product, and marketing to proactively ...
Job title: specialist, implementation overview: job overview: in a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both mastercard and our customer. deliver standard through complex implementation activities ensuring quality and reliability of the implementations. major accountabilities: • act as central point of contact for customers and/ or mastercard customer representatives throughout processing implementation project end-to-end execution. • assess and document customer needs and according implementation impacts on customers’ and mastercard’s processing systems and platforms. • define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology. • act as processing implementation advisor, to customers’ processing support staff. provide guidance to execute all necessary processing implementation activities. • define processing set-ups for settlement / funds transfer, interchange, billing and other processing related areas in accordance with mastercard’s processing standards, specifications and rules. • execute extensive and comprehensive initial end-to-end processing system impact analyses. • handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products • define, create, maintain and document standard and non-standard key customer processing i...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the sr. vendor management consultant in the global partner management organization is responsible for managing the relationship and performance of business partner outsourced contact centers by supporting account and program management, documentation, and business operations and related initiatives for visa services, including concierge services, card benefits and promotions in contact centers across latin america and other regions as needed. candidate will be responsible for supporting the business operational needs for consumer credit product offices. this position requires experience in vendor management, account management, operations support, business requirements development, project management skills and cross-functional teaming. the role will require extensive interaction across multiple cross-functional areas, such as visa concierge, visa consumer credit product office, sales/account management, compliance, and legal. th...
Job title: executive assistant location: remote (must be available during la business hours – 8 am to 6 pm pt) schedule: full-time (40 hours/week) position summary we are seeking a highly skilled senior executive administrative professional to serve as the operational backbone of a real estate investment firm. this role is ideal for a detail-oriented, tech-savvy professional who can manage sophisticated administrative responsibilities, coordinate complex projects, and oversee llc formation and compliance across multiple entities. primary responsibilities document management maintain organized, accessible file structures across google drive, ensuring immediate availability for real-time document sharing during business hours. entity management oversee the formation of new llcs and manage ongoing compliance across multiple entities. coordinate directly with attorneys on filings, renewals, and maintenance of corporate records. technology administration serve as a power user of monday.com—driving process improvements and optimizing workflows. leverage canva for the creation of marketing materials. manage and enhance crm systems to support operational efficiency. external communications act as the primary point of contact with external stakeholders including lenders, banks, insurance providers, and legal counsel. coordinate third-party inspections and vendor services with independent spending authority up to $2,000. project management lead coordination of multi-step projects by tracking timelines, managing deliverables, and ensuring e...
Location: fully-remote latam about us goat builds and runs the backend of great brands and agencies — spanning brand, digital, marketing, and operational strategy across 4 continents and 7 countries. we embed into agencies to launch, scale, and stabilize their backend — from identity and positioning to web, tech, performance, and retention. we take over when delivery breaks. we acquire when alignment is too valuable to ignore. we also operate a portfolio of specialized agencies with their own direct-to-client presence. for these, we speak directly to founders and marketing leads — shaping perception, showcasing work, and driving demand. the role what we are seeking you’ll lead outbound for one of our embedded agencies — a top-tier, luxury beauty branding agency backed by goat. that means anything from skincare, fragrance, haircare, cosmetics, derm-med, even apparel and wellness. your focus is cold outreach: email first, but not only. you’ll also use linkedin, phone, and strategic follow-ups to start conversations with beauty brands that demand best-in-class. this isn’t spray and pray. it’s structured signal detection. you’ll identify the right targets, initiate the right touchpoints, and hand off at the right moment — with speed and clarity. you’ll work inside goat’s growth & marketing department, partnered directly with strategy and leadership. this role is the ignition point for the agency’s most valuable relationships. you don’t pitch. you open doors. once you're in, the goat machine takes over. our values willing to learn — curious minds thrive here. we em...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. ability to build and nurture client relationships while proactively identifying growth opportunities. experience: 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. your role manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-funct...
Join to apply for the analytics analyst role at wpp media join to apply for the analytics analyst role at wpp media about wpp media wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. for more information, visit wpp.com. about wpp media wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. for more information, visit wpp.com. wpp media is wpp’s global media collective. in a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. for more information, visit wppmedia.com role summary and impact as a associate bi, you will act as the primary day-to-day execution contact for client deliverables including but not limited to measurement planning, weekly reporting, media and creative testing/analysis, as well as competitive research and analysis. skills and experience at wpp media, we believe in the power of our culture and our people. it’s what elevates us to deliver exceptional experiences for both our clients and each other. in this role it will be critical to embrace wpp & wpp media’s shared core values: be extraordinary by leading collectively to inspire transformational creativity. create an open environment by balancing people and client experiences by cultivating trust. lead optimistically by championing growth and development to mobilize the enterprise. ...
We are looking for a proactive, detail-oriented project manager with strong communication skills to lead our web development projects. as the main point of contact between clients and our internal team, you will ensure that each project runs smoothly, stays within budget, and meets all deadlines and client expectations. responsibilities: lead and manage end-to-end web projects. serve as the primary liaison between clients and the development team. schedule and host client meetings or calls to provide regular status updates. translate client requirements into actionable tasks for the technical team. monitor project progress, timelines, and budget. ensure the delivery of high-quality results on time. schedule: monday, wednesday, friday, saturday and sunday. tuesday and thursday free. day shift or night shift. requirements: proven experience as a project manager in web or digital projects (minimum 1 year). excellent verbal and written communication skills. strong organizational and multitasking abilities. intermediate english level (able to lead client meetings in english). basic understanding of agile methodologies and project management tools (trello, asana, clickup, etc.). -requerimientos- educación mínima: universidad / carrera profesional 1 año de experiencia idiomas: inglés palabras clave: proyecto, project, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, internet, web, casa, remoto, remote, teletrabajo, home
Administrador de redes lan cisco - medellín page is loaded administrador de redes lan cisco - medellín apply locations medellin (regus) time type full time posted on posted 4 days ago job requisition id req566476 what success looks like in this role: buscamos un(a) profesional con una sólida base técnica y experiencia en entornos críticos para desempeñarse en el área de redes. el candidato ideal debe contar con una visión integral de las infraestructuras de red, habilidades de comunicación efectiva y capacidad para colaborar con equipos globales. requisitos del perfil: conocimientos sólidos en tecnologías lan, preferiblemente sobre plataformas cisco . experiencia de 3 años admsinistrando redes lan, y resolviendo incidentes de soporte nivel 2 en equipos cisco. experiencia comprobada en soporte de redes y seguridad en entornos medianos y grandes con operación 24x7 . participación en proyectos de redes y seguridad de mediana y alta complejidad. experiencia en servicios de soporte gestionado para infraestructuras corporativas de red y seguridad, centros de datos (data centers) y centros de operaciones de red (noc) . familiaridad con herramientas de monitoreo y itms como solarwinds y servicenow . habilidades orientadas al cliente para la gestión de incidencias, cambios, requerimientos y generación de reportes . nivel de inglés intermediodeseable, con capacidad de lectura técnica y comunicación en entornos colaborativos internacionales. you will be successful in this role if you have: network engineer: - profesional de ingeneria de sistemas, telecomunicaciones graduado y con tarj...
Implements and configures the software, within the boundaries of the project plan, according to specified requirements and following best practices. installation and technical setup of the platform, employees will be at client site or through a remote connection. delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents. run customer workshops to define the detailed product requirements. working with configuration and customization of the software in an effective manner, within the boundaries of the project plan and the agreed functional requirements to ensure a smooth application and fully implemented functional requirements. prepares material and gives product related training to end-users and administrators in order to achieve well trained users who are able to use the product. perform installations and technical setups of the platform, onsite at clients or through a remote connection pro-actively keeps knowledge and skills up-to-date in order to be able to perform an excellent job. performs administrative tasks on-time and makes sure the information given is precise and complete, according to regulations, in order to keep the administration accurate and precise. prepares contents and leads sessions for colleagues in order to share knowledge and experiences in own- and other departments. actively contributing to delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents. be complementary to the success ...
Como practicante del sena en el equipo de carga aérea, apoyarás la gestión operativa de los envíos por vía aérea. desempeñarás un papel clave para garantizar la precisión de los datos, el seguimiento de hitos y el cumplimiento documental a lo largo de todo el proceso logístico. esta práctica es una excelente oportunidad para adquirir experiencia práctica en operaciones internacionales de carga aérea dentro de una empresa logística global. responsabilidades principales: monitorear y asegurar la calidad de los datos en cada etapa del proceso de carga aérea. colaborar con las oficinas de origen para asegurar el cumplimiento de los sop, iop y sla del cliente, especialmente en lo relacionado con la precisión de los datos y actualizaciones oportunas. apoyar la auditoría de facturas relacionadas con servicios de carga aérea. cargar y validar documentación en sistemas internos y/o sitios compartidos, asegurando su alineación con los requerimientos del cliente. hacer seguimiento a los hitos operativos, incluidos salidas/llegadas aéreas, transporte terrestre, despacho aduanero y retorno de equipos vacíos, si aplica. preparar y entregar informes operativos según se solicite. si se asigna, gestionar reservas con aerolíneas nominadas y confirmarlas en un plazo máximo de 24 horas luego de resolver discrepancias. compartir la información requerida con los centros de servicios globales (gsc) para habilitar actualizaciones de mods (conjunto de datos de hitos operacionales) y dar seguimiento a su cumplimiento. mantener informados a los interesados internos sobre el estado y la ejecución de l...
Experiencia previa liderando la implementación de genesys cloud mínimo 5 años de experiencia acerca de nuestro cliente multinacional de tecnología descripción buscamos un profesional altamente calificado para liderar la transformación de servicios de atención al cliente mediante la implementación de soluciones de contact center en la nube, específicamente con la plataforma genesys cloud . esta persona será responsable de la planificación, ejecución y entrega exitosa de proyectos de transformación tecnológica, asegurando la alineación con los objetivos estratégicos del negocio y la mejora de la experiencia del cliente. liderar la implementación de genesys cloud como plataforma de contact center en la nube. gestionar el ciclo completo del proyecto: planificación, ejecución, monitoreo, control y cierre. coordinar equipos multidisciplinarios (ti, operaciones, experiencia del cliente, proveedores). identificar y gestionar riesgos, problemas y dependencias del proyecto. asegurar la adopción del cambio organizacional y la capacitación de los usuarios finales. supervisar la integración de genesys cloud con sistemas existentes (crm, erp, etc.). garantizar el cumplimiento de los kpis del proyecto (tiempo, costo, calidad, satisfacción del cliente). actuar como punto de contacto principal entre stakeholders internos y externos. perfil buscado (h/m) título universitario en ingeniería, sistemas, telecomunicaciones, administración o afines. experiencia comprobada (5+ años) liderando proyectos de transformación digital o tecnológica. conocimiento profundo de plataformas de contact cente...
En concept bpo nos esforzamos por crear un ambiente donde el talento humano sea el verdadero motor para generar valor a nuestros clientes. ¿qué buscamos? experiencia en servicio al cliente. técnica finalizada. mínimo 6 meses en contact center. habili...
¡forma parte de nuestro equipo de alto rendimiento! estamos en busca de agentes de servicio al cliente para nuestro contact center. si eres una persona dinámica, con ganas de aprender y de crecer, ¡esta es tu oportunidad! requisitos: formación académ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo