Elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities - provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. - lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. - serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. - partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. - proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. - act as the voice of the custo...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. - provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. - lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. - serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. - partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. - proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. - act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. - monitor and report on customer health scores, churn risk, and overall customer success metrics. - work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qua...
We are looking for a full-time, remote, bilingual spanish/english customer success specialist with some prior work experience (minimum 6 months) to join our u.s. client and assist existing online-ordering customers in achieving higher revenue using their current client solution. primary duties include learning the product’s capabilities and engaging with both spanish founded in 2003, our client transforms the traditional restaurant point-of-sale (pos) terminal into an integrated, 360-degree operational management system. their solution increases brand loyalty through improved customer experiences, optimizes operations resulting in lower costs, and boosts sales volumes through comprehensive analytics and employee performance insights. over 7,000 locations use their technology today, processing $5 billion in annual sales. **responsibilities** - quickly become an expert in online ordering and delivery systems - contact spanish-speaking customers to recommend adjustments to their existing profile settings and capitalize on product features that increase order volume and revenue - _own the customer outcome_, including coordinating internal support to ensure customer satisfaction - enter customer requests and product defects, with the necessary documentation, into the issue tracking system - identify potential cross-sell opportunities for other company products/solutions and pass leads to the appropriate teams - investigate and resolve customer-reported issues related to menu and order accuracy; assist with menu adjustments in the system, and report/document any syste...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. this individual will be responsible for overseeing the day-to-day accounting operations, leading a team of two staff accountants, and managing the development and implementation of accounting policies and internal controls. this role will play a key part in preparing the company for a successful transition to a public entity, including the preparation of financial statements and ensuring compliance with nasdaq and sec regulations. key responsibilities: 1. directly manage and mentor a team of two staff accountants, ensuring smooth daily operations, professional development, and effective performance. 2. provide guidance, training, and development opportunities for the team to promote growth and efficiency. 3. oversee the preparation of monthly, quarterly, and annual financial statements, ensuring accuracy, completeness, and compliance with u.s. gaap. 4. review journal entries, reconciliations, and other financial transactions to ensure proper accounting and reporting. 5. monitor and manage the company's cash flow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement, and enforce accounting policies and procedures to ensure the integrity of financial data, operational efficiency, and compliance with regulations. 2. design and establish internal controls that mitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remain c...
Requisitos: - profesional en psicología, comunicación social, o áreas administrativas - experiência no menor a 2 años como encargada del área de bienestar,en empresas de mas de 1000 personas, preferiblemente sector bpo - nível de ingles b2 actividades a realizar: - elaboración y seguimiento del plan de trabajo anual del Área de bienestar laboral, con la finalidad de establecer las actividades y proyectos a realizar para beneficio de los trabajadores. - tener la aprobación de la alta gerencia o la gerencia encargada del plan anual o mensual de actividades de bienestar para su implementación. - coordinar y realizar las actividades, deportivas, recreativas y socio - culturales, en beneficio de los trabajadores, para fortalecer las relaciones interpersonales y así mantener un clima laboral que permita alcanzar las metas propuestas. - impactar con las actividades de bienestar laboral la rotación del personal en la empresa, logrando una cultura en los trabajadores de fidelización corporativa a nível de todos los cargos. - organizar, ejecutar y liderar las actividades de celebración de fechas importantes, incluyendo cumpleaños del personal y de la empresa, para mantener un mejor ambiente laboral. - buscar y gestionar alianzas corporativas para traer beneficios a los trabajadores, siendo responsable de presentar propuestas a la alta gerencia o a la gerencia encargada para su aprobación y formalización. - entregar los premios o beneficios a los trabajadores de la empresa, conservando constancia de la entrega mediante acta debidamente firmada, manteniendo un control de ...
Highly competent designer with knowledge in 2d and 3d modeling for point of sale, responsible for improving the retail experience through the design and development of creative posm materials. our projects often require support in the development and creation of designs and concepts for different brands within the market. the analyst must support the process of designing new concepts and projects, have unparalleled attention to detail, time management, and be highly organized and methodical to support the realization of quality processes. this position works closely with industrial design coordinators, art directors, or other roles and client engagement managers appointed to a project to deliver creative and functional content and designs to the client. projects to support include, but are not limited to: transforming the designer's vision into producible deliverables, 2d and 3d designs, developments of new creative proposals, and handling of pop material. responsibilities • lead the industrial design team. • make constant feedback on the work of the analyst and coordinator • design and prepare specifications for quotation and production of permanent, semi-permanent and temporary pos screens. • design innovative displays and merchandising with eye-catching creativity and strong messages that appeal to the brands' target market. • through design and innovation, seek the opportunity to reduce production and tco costs to support hh global's contractual commitments • manage design projects from the initial brief to the delivery of suppliers. • design for all printing production...
🟡¡estamos contratando! representantes de servicio al cliente bilingües 🟡 ubicación: presencial en contact point 360 s.a.s – autopista norte con calle 100 modalidad: tiempo completo idioma requerido: inglés b2 (mínimo) fecha de inicio: 6/24/2025 ¿tienes un excelente nivel de inglés y pasión por ayudar a los demás? ¡esta es tu oportunidad para brillar en un entorno profesional, dinámico y con grandes beneficios! 🧠 ¿qué buscamos? nivel de inglés b2 o superior (fluido tanto hablado como escrito). experiencia previa en servicio al cliente (idealmente en call center). excelentes habilidades de comunicación y escucha activa. capacidad para trabajar bajo presión, en equipo y con orientación a resultados. manejo básico de herramientas tecnológicas y sistemas crm. disponibilidad para trabajar de forma 100% presencial. 💸 ¿qué ofrecemos? salario base: $2.300.000 bono de asistencia: $400.000 bono de desempeño: hasta $500.000 hiring bonus: $1.000.000 oportunidades de crecimiento y desarrollo profesional. un entorno inclusivo, respetuoso y diverso donde tu talento es valorado. 🚀 ¡Únete a una empresa donde el cliente está en el centro y las personas en el corazón! si estás listo para dar el siguiente paso en tu carrera, envíanos tu hoja de vida actualizada. ¡queremos conocerte! 📩 solo se contactarán candidatos que cumplan con el perfil....
Buscamos un training manager para unirse a nuestro equipo en contact point 360 s.a.s. si tienes una sólida experiencia en formación y un enfoque estratégico para mejorar procesos, esta es tu oportunidad. en este rol, serás responsable de recomendar soluciones óptimas para procesos tanto de formación como operativos para alcanzar métricas de cuenta y altos índices de satisfacción del cliente. desarrollarás e implementarás kpis de formación para medir la efectividad de los programas. liderarás, desarrollarás, integrarás y evaluarás a nuevos formadores, asegurándote de que estén bien preparados para impartir la formación requerida. además, prepararás y presentarás informes detallados sobre el área de formación y los resultados de los programas implementados. requisitos clave incluyen una sólida comprensión de las mejores prácticas de formación, habilidades de liderazgo demostradas y una capacidad para analizar datos y generar informes persuasivos. si tienes un enfoque orientado al éxito y una pasión por el desarrollo profesional, contact point 360 s.a.s. es el lugar para ti. Únete a nosotros y contribuye al éxito continuo de nuestro equipo de formación....
🧩 we’re hiring! procurement & client relations specialist are you all about coordinating events, handling budgets, and making clients feel like vips? then this role has your name on it! 🧠 what you'll do: be the mastermind behind all logistics for client visits (yep, you're the one making everything run smoothly). manage petty cash, handle smart purchases, and negotiate like a pro with vendors. analyze expenses, create visit budgets, and keep finance smiling. be the go-to person for our procurement & client relations team during client visits. stay one step ahead to make sure nothing’s missing and everything flows. 🎓 what we’re looking for: degree in marketing, business administration, procurement, or related fields. english level b2 or higher (no stress if a teams call is in english). at least 1.5 years of experience in similar roles. superpowers in: organization, killer communication, teamwork, and attention to detail. ✨ if you’re all about getting things done, love negotiating, and thrive under pressure – we want you on our team!...
Join contactpoint 360 and grow your career with flexibility and top benefits! are you fluent in english and ready to start a stable career? at contactpoint 360, we’re hiring bilingual customer service agents to work in bogotá with the opportunity to transition to work-from-home after just 2 months! 🎯 what we offer: 💰 base salary: $2,300,000 cop/month 🕒 attendance bonus: $400,000 cop/month 🚀 performance bonus: up to $500,000 cop 📍 initial location: calle 97 con autopista norte (front of calle 100 station) 🏡 work from home after 2 months 📄 permanent contract (contrato indefinido) 🗓️ 46-hour work week with 2 days off ⏰ training: mon–fri, 8:00 a.m. – 6:00 p.m. (weekends off) ⌛ operations: 7:00 a.m. – 12:00 a.m. (flexible scheduling) ✅ requirements: b2+ english level excellent communication skills high school diploma or higher customer-focused and team-oriented attitude call center experience is a plus 🎁 benefits: paid training growth opportunities supportive international team performance-based incentives fun and positive work culture 👉 apply today and start your bilingual career with contactpoint 360 – from office to home!...
Elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the...
Buscamos un technical business analyst para unirse a nuestro equipo en contact point 360 s.a.s. en esta posición, serás responsable de analizar, documentar y transformar los requisitos de negocio en especificaciones técnicas detalladas. tu capacidad para redactar y mantener documentación técnica, diagramas de flujo, casos de uso y historias de usuario será crucial para el éxito del proyecto. trabajarás en estrecha colaboración con los equipos de desarrollo, qa y producto para asegurar que los requisitos se entienden y se implementan correctamente. tu experiencia en proyectos agile (scrum, kanban) y el uso de herramientas como jira, clickup o similares es esencial. además, se requiere conocimiento en arquitectura de software, restful apis y sistemas empresariales como erp, hrms o plataformas saas. si tienes una sólida comprensión de cómo los requisitos de negocio se traducen en soluciones técnicas y te apasiona trabajar en entornos dinámicos, esta oportunidad es para ti. Únete a nosotros para contribuir al éxito de nuestros proyectos y al desarrollo de soluciones innovadoras que satisfagan las necesidades de nuestros clientes. si cumples con los requisitos mencionados, estamos ansiosos por conocer tu perfil y cómo puedes ser parte de nuestro equipo....
Join to apply for the customer success manager role at elev8.io get ai-powered advice on this job and more exclusive features. about elev8.io elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: generating vob-qualified leads on multiple channels via elev8media increasing efficiency by enhancing their crm & tech stack via elev8tech improving overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existi...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. monitor and report on customer health scores, churn risk, and overall customer success metrics. work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qualifications: proven experience in sale...
Responsible for ensuring that everything in the company’s internal financial world runs like clockwork—from timely payroll processing to up-to-date accounting records, bank reconciliations, fixed asset management, and clear reporting for decision-making. this role blends accounting precision, strategic insight, and strong organization skills to keep the company’s finances in order, streamline processes, and ensure everything is done right, on time, and with consistency. key responsibilities: manage and execute the full payroll process, ensuring timely payments and compliance with labor and social security regulations. record and monitor accounting transactions (income, expenses, amortizations, depreciations, and bank charges). lead bank reconciliations, analyze foreign exchange differences, and prepare monthly accounting closings. supervise and audit fixed asset management, including inventories, registrations, disposals, and supporting documentation. optimize accounting and payroll procedures through the design and implementation of efficient processes. handle employee updates and submit medical leaves to the relevant healthcare providers (eps). support the preparation of tax reports and filings required by tax authorities. maintain internal control over financial functions, ensuring compliance with company policies, deadlines, and team protocols. requirements: education: bachelor’s degree in accounting experience: minimum of 3 years in related financial or accounting roles...
Neowork is on the lookout for an experienced and organized technical project manager to join our growing team in colombia. in this critical role, you will oversee and manage high-impact projects, ensuring they are completed on time, within scope, and within budget. your expertise in both technical and project management domains will be essential in driving our initiatives forward and leading cross-functional teams. neowork project manager will develop and manage project timelines, deliverables, and budgets for webflow web development projects. will serve as the main point of contact for clients and work closely with designers and developers to ensure client needs are met and expectations are managed. the project manager will perform quality assurance checks to review deliverables for accuracy, functionality, and alignment with client objectives before final deployment. responsibilities manage technical projects from inception through completion, including scope definition, scheduling, resource allocation, and risk management. lead and motivate project teams, ensuring clear communication and accountability among team members. coordinate project activities with various stakeholders, including clients, developers, ux/ui designers, and product managers. prepare and maintain comprehensive project documentation, including project plans, status reports, and meeting notes. maintain project timelines and milestones by tracking progress and identifying any issues or delays. ensure projects adhere to established budgets and resource constraints. conduct project meetings, providing...
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