En orbidi, somos pioneros en el uso de tecnología avanzada, inteligencia artificial y modelos predictivos para propulsar el crecimiento de las pequeñas y medianas empresas (pymes). nuestra pasión por la innovación y el marketing nos motiva a buscar soluciones creativas que permitan a las empresas no solo competir, sino destacar en el mercado actual. creemos firmemente en el poder de la digitalización y cómo esta puede transformar los negocios para mejor. buscamos talentos creativos y estratégicos que compartan nuestra visión y deseo de hacer una diferencia tangible en el mundo empresarial. el rol : estamos buscando un perfil de customer success specialist para unirse a nuestro equipo en barcelona! si eres una persona orientada a resultados, ¡entonces te encantará el reto de orbidi! este rol puede interesarte si tienes experiencia en recepción, ventas, sdr, teleperfomance, gestión de viajes. experiencia en entornos b2b y / o b2c sirviendo a micro-pymes y / o clientes finales, utilizando herramientas de crm como hubspot y / o clickup. también experiencia en entornos dinámicos y acelerados y en ecosistemas tecnológicos. cuál será tu misión? establecer procedimientos de atención al cliente para adaptarlo a las nuevas tendencias de mercado. desarrollar y gestionar la cartera de clientes. establecer buenas relaciones con los clientes que contribuyan a objetivos claros de retención. analizar los datos de los clientes para mejorar la experiencia de cliente. upsell y crossell de servicios y productos con los que trabajamos. realizar el onboarding de nuevos clientes y ayudar a mejora...
This position has a flexible location, it can also be based in sao paulo, brazil. about the role we are looking for a pro-active, highly motivated and result oriented client underwriter. you will be responsible for high quality underwriting, portfolio, and client management – as a "one stop shop" to serve our clients' annual renewal business in p&c; lines of business in southern cone (which means argentina, paraguay, uruguay and chile). you will engage in frequent dialogue with brokers and clients on strategic, financial and technical topics, building long term relationships. with an entrepreneurial mindset, you will identify and originate new opportunities to support your clients, differentiating swiss re and delivering the full value of the organization. main tasks: develop and champion client relations across the full range of experience from expert to senior management levels (incl. c-suite interaction).identify opportunities with existing and new clients to grow the business and develop bespoke reinsurance deals in conjunction with relevant specialists.perform end-to-end underwriting analysis for proportional and non-proportional treaty business, including pricing, contracts review and basic structuring.evaluate and assess risks in accordance with company guidelines and standards, make underwriting decisions within respective authority level.negotiate annual renewal and new business, apply consultative sales techniques to identify clients' needs and deploy services as applicable.build, maintain and further develop a strong internal and external network, including...
This position has a flexible location, it can also be based in sao paulo, brazil. about the role we are looking for a pro-active, highly motivated and result oriented client underwriter. you will be responsible for high quality underwriting, portfolio, and client management – as a "one stop shop" to serve our clients' annual renewal business in p&c; lines of business in southern cone (which means argentina, paraguay, uruguay and chile). you will engage in frequent dialogue with brokers and clients on strategic, financial and technical topics, building long term relationships. with an entrepreneurial mindset, you will identify and originate new opportunities to support your clients, differentiating swiss re and delivering the full value of the organization. main tasks: 1. develop and champion client relations across the full range of experience from expert to senior management levels (incl. c-suite interaction). 2. identify opportunities with existing and new clients to grow the business and develop bespoke reinsurance deals in conjunction with relevant specialists. 3. perform end-to-end underwriting analysis for proportional and non-proportional treaty business, including pricing, contracts review and basic structuring. 4. evaluate and assess risks in accordance with company guidelines and standards, make underwriting decisions within respective authority level. 5. negotiate annual renewal and new business, apply consultative sales techniques to identify clients' needs and deploy services as applicable. 6. build, maintain and further develop a strong internal and exte...
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