**role description** maintain a positive customer experience by providing client support during the subscription renovation process, managing invoices, and monitoring receipt of invoices and payments. **responsibilities**: 1) perform customer billing for renewals, special sales, or upgrades according to policies and guidelines. 2) execute commercial contracts while considering the service and project to be contracted and adhering to legal and company guidelines. 3) manage payment monitoring and collection management according to company policies and procedures. 4) maintain the best customer experience during the processes you manage. **requirements**: - professional in business administration, industrial ingeneering or related careers. - minimum 1 year of proven experience in billing and/or administrative support in customer billing. - minimum 1 year of proven experience in customer service and handling contractual requests. - business english level b2 (with excellent writing skills). - knowledge and experience in the use of office tools (excel) and sheets **skills** - excellent customer relationship - excellent planning, analytical and organizational skills - excellent communication skills, verbal and written. - attention to detail **what we offer** this is a great opportunity to be part of a top level and skilled team where you can grow your skills and make a positive difference in this world! - enjoy a flexible schedule and work autonomy ⏰ - monthly remuneration of 2,800,000 - 3,300,000 cop - remote work **main benefits** - work from wh...
**role description** as a product manager, you will be in charge of a product throughout its product lifecycle. that includes providing the product vision and leadership for the many other roles involved in developing, supporting, marketing and selling the product. also, you will work out what customers want, helping the business to build the right product and ensuring the product supports the company’s strategy and goals. **main responsibilities** 1. defining a vision for a product and metrics for success 2. translate business strategy into product strategy 3. create buy-in for the product vision both internally and with key external partners. 4. evaluating opportunities to grow and determining what gets built and delivered to customers 5. monitoring the market, competitors and developing competitive analyses. 6. represent the company by visiting customers to solicit feedback on company products and services 7. own the product roadmap 8. work closely with engineering teams to deliver with quick time-to-market and optimal resources 9. develop product pricing and positioning strategies 10. manage all aspects of in-life products, including customer feedback, requirements, and issues **requireme**nts** - minimum 2 years experience in product development or management role - bachelor of engineering - experienced using tools and strategies, such as interviews, design thinking, impact mapping - experienced on test a product hypothesis through methodologies such as scrum or xp - knowledge of prototyping tools such as figma, canva, sketch or adobe xd ...
**about us** edunext is an online learning technology provider on a mission to empower organizations worldwide to deliver high-quality learning as a major force to improve people’s lives. we provide technology-based solutions that organizations choose to build successful online learning initiatives. **role description** as a marketing strategy leader you will develop and execute a cohesive strategic plan integrating marketing, communication, and sales strategies to achieve edunext’s corporate goals and revenue targets. this role collaborates with executives, division leaders, and the ms team to align strategies, create impactful content, optimize resources, and support sales with direction, pricing, and tools. additionally, you will measure effectiveness, track roi, set performance benchmarks, and foster edunext’s community presence through strategic engagement. **requirements**: - bachelor’s degree in international business, business administration, or related fields. - at least 5 years of experience leading and managing the entiresales cycle, including developing marketing strategies, advertising campaigns, sales strategies, and public relations. - minimum of 2 years of prior experience with global campaigns in industries such as technology, software development, or the edtech sector. - minimum of 3 years of b2b experience. - proficient in crm tools and google analytics. - experienced with work management tools such as google workspace and microsoft office. - intermediate knowledge of wordpress. - english level: c1. **desirable requirements**: - marke...
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