Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles.we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals.provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products.lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions.serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle.partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers.proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs.act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams.monitor and report on customer health scores, churn risk, and overall customer success metrics.work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience.qualifications:proven experience in sales, customer s...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. monitor and report on customer health scores, churn risk, and overall customer success metrics. work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qualifications: proven experience in sale...
Hiring: seo directorposition summary:elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles.we are growing rapidly and therefore seeking a highly systematic seo director to oversee the entire seo department while being responsible for driving effective interdepartmental collaboration with other departments i.e. web, ppc, client services, and sales.key responsibilitiesperformance: formulate and implement high-performing seo strategies for clients & elev8 that work.product innovation: research, experiment, and evolve elev8's seo solutions to ensure #1 market position.client satisfaction: lead the communication with vip clients and partners as needed to secure csat and mitigate churn.scalability: oversee hiring & training initiatives to fuel talent development and drive growth while maintaining high quality.profitability: optimize systems, processes, and automation to increase margins and overall profitability.kpisrevenue growthclient retentionprofit marginqualifications:5+ years of proven expertise in search engine optimization, including strong knowledge of on-page and off-page optimization, local seo, and technical seo, specifically in the us market.2-3 years of experience managing seo and content teams, with demonstrated strategic leadership capabilities.functional expertise in using seo tools, including google analytics, semrush, google search console (gsc), ahrefs, screaming frog, and more.a successful track record of leading and executi...
Hiring: project manager. position summary: elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are growing rapidly and therefore seeking a highly organized and systematic project manager for our client services department. the ideal candidate will be pivotal in seamless execution of our client deliverables, ensuring they are completed on time and within scope of work. key responsibilities: develop and maintain project plans using clickup across 15-20 clients. monitor project timelines, milestones, and deliverables, identifying potential issues and proposing solutions. schedule and coordinate project meetings, including preparing agendas and recording notes. keep track of resource allocation and availability, optimizing team productivity. conduct thorough reviews of project deliverables to ensure they meet our quality standards. collaborate closely with department heads to prioritize and plan project tasks. develop and maintain dashboards, reports, and other data visualization tools to communicate key metrics and trends. qualifications: track record as a project manager or in similar roles, demonstrating exceptional attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously. experience in agency environments, managing seo and paid media projects is advantageous. proficient in using clickup or other project management tools. self-motivated, adaptable, and capable of working independe...
Hiring: seo director position summary: elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are growing rapidly and therefore seeking a highly systematic seo director to oversee the entire seo department while being responsible for driving effective interdepartmental collaboration with other departments i.e. web, ppc, client services, and sales. key responsibilities performance: formulate and implement high-performing seo strategies for clients & elev8 that work. product innovation: research, experiment, and evolve elev8's seo solutions to ensure #1 market position. client satisfaction: lead the communication with vip clients and partners as needed to secure csat and mitigate churn. scalability: oversee hiring & training initiatives to fuel talent development and drive growth while maintaining high quality. profitability: optimize systems, processes, and automation to increase margins and overall profitability. kpis revenue growth client retention profit margin qualifications: 5+ years of proven expertise in search engine optimization, including strong knowledge of on-page and off-page optimization, local seo, and technical seo, specifically in the us market. 2-3 years of experience managing seo and content teams, with demonstrated strategic leadership capabilities. functional expertise in using seo tools, including google analytics, semrush, google search console (gsc), ahrefs, screaming frog, and more. a successful track record of...
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