About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity ellucian is seeking a banner student associate consultant to join the professional services team and lead implementations of our integrated solutions for higher education institutions. the banner student associate consultant wil...
About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity the technical account manager (tam) role is a strategic advocate and trusted partner role. the tam combines both technical and strategic relationship skills to be a technical trusted advisor and the voice of the customer, advoca...
Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity a customer experience specialist within global support answers, evaluates, prioritizes, and troubleshoots incoming customer experience center (cxc) issues for both internal ellucian employees and external customer users including troubleshooting issues with ellucian customer center access and navigation, troubleshooting and processing ellucian hub single sign on issues and requests, and a variety of other types of support issues logged and tracked within servicenow. a successful customer experience specialist can work within department policies and procedures and can identify opportunities to implement operational improvements in services and technology. our goal is to streamline and automate the processes of teams using available tools to continuously improve the customer experience ...
About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity ellucian is seeking a banner student associate consultant to join the professional services team and lead implementations of our integrated solutions for higher education institutions. the banner student associate consultant will ...
Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity the cloud services delivery manager (csdm) role is a strategic role. you will be the primary point of contact responsible for overall delivery and strategic planning (road mapping) for your assigned customers. as the primary influencer of the customer relationship, you will need to communicate effectively and professionally exposing seamless internal team coordination and growing each customer’s confidence in the delivery of ellucian’s services as they move to the ellucian cloud. the csdm role is a tech-savvy role in which you must possess strong ownership of the customer base. where you will make an impact responsible for being the customer advocate and always knowing/adhering to contract dates/scope, customer peak process periods, primary contacts, and customer preferences/streng...
Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity as a service operations specialist at ellucian you will be leading, facilitating, and reinforcing itsm incident management. incident management includes the response and the rapid identification and resolution of business or service impacting incidents as well as performing root cause analysis. the position also requires that you work collaboratively across the global support and cloud business units to identify areas of improvement in policies, procedures, reporting, communication, itsm practices and training. you will be part of the team who implements new tools and/or procedures while continually being focused on the overall business units needs and goals. where you will make an impact own and drive incident management bridge calls and chats with production management, application ...
About ellucian ellucian is a global leader in education technology, partnering with over 2,900 customers across 50 countries and serving more than 20 million students. our ai-powered platform, built on extensive higher education data, enhances efficiency, personalized experiences, and engagement for students, faculty, and staff. with decades of experience, our saas solutions cover the entire student lifecycle, from recruitment to alumni engagement, supporting institutional success and better student outcomes. values rooted in purpose we believe in leading, innovating, and growing, with a focus on humanizing our approach. our shared vision is to transform higher education and shape a brighter future. about the opportunity if you are passionate about analytics and eager to develop expertise in industry-leading tools like snowflake (sql) and tableau, this role offers a great opportunity. you will lead the development of cloud service operations data assets and generate meaningful reports to optimize information flow, data modeling, and insights delivery. key responsibilities develop executive and strategic reports, including metrics for the cloud organization and board-level presentations. create automated, scalable reports using servicenow, sql, and tableau for cloud governance, operations, engineering, and modernization programs. collaborate with stakeholders to validate metrics and represent cloud performance effectively. work with cross-functional teams to design, develop, and implement data assets and reporting tools that enhance transparency and perfo...
About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity the program management team is seeking a seasoned project management professional and dynamic leader who is highly organized, motivated, and results-oriented to fill the role of a senior project manager. the senior project manager...
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