(YDH-910) PRODUCT DESIGNER

Overview how you’ll make an impact as a mid-level product designer, you’ll be part of a small but highly collaborative team working on cutting-edge ad tech, media planning and on-site personalization mid-market solutions. reporting to the vp of product and taking guidance from the design lead, you’ll work closely with product managers, engineers, and client services teams to create seamless user experiences that drive measurable impact. this is an incredible opportunity for a proactive and ambitious product designer looking to grow their skills in b2b saas. you’ll have full ownership of your projects while following and helping to enhance design system principles and our product vision. at epsilon, we value collaboration, respect to all voices and innovation with a purpose, trusting each other to own and deliver on common goals to drive big outcomes. what you’ll achieve - work across two core mid-market products with global impact focused on empowering growing brands to have a full view of their customer experience, improving performance and conversion rates across paid and owned channels. - design end-to-end solutions that improve user experience and align with product and business goals. - demonstrate strong ownership of the design process, from discovery to execution. - conduct user research and usability testing, iterating based on real-user insights. - actively contribute to product roadmaps, influencing key decisions through a design lens. - ensure design consistency by evolving and maintaining our design system. - lead cross-functional collaborations, ensuring ...

ACCOUNT MANAGER

full time Tiempo completo

Overview how you'll make an impact we are looking for an account manager to join our client services team from latam, located in colombia, reporting to the director of account management, latam. as an account manager at epsilon, you will be responsible for providing support to clients to promote the adoption and best practices in the use of products and will interface with different teams including product, sales, technology and more. you will have the opportunity to take on challenges from scratch, developing practices to help maximize benefits for our clients, and the challenge of analyzing data from a comprehensive view of the industry, providing stakeholders with the best solutions to meet their business goals. what you'll achieve create and manage digital campaigns reports create campaign witnesses tracking campaign activity and achievement of goals act as the primary point of contact regarding technical issues and inquiries, providing guidance on the product and troubleshooting. develop and automate internal usage processes and best practices manuals for our products. identify and report issues, bugs, and other errors to internal product and/or technology teams. work as a liaison between client services and technology to enhance support processes and propose new functionalities. focused on providing first-level support to our internal and external customers. be a strategic partner with the sales team to help breaking down opportunities and increase the client lifetime value who you are what you'll bring with you: experience in managing and analyzing di...

ACCOUNT MANAGER

Overview how you’ll make an impact we are looking for an account manager to join our client services team from latam, located in colombia, reporting to the director of account management, latam. as an account manager at epsilon, you will be responsible for providing support to clients to promote the adoption and best practices in the use of products and will interface with different teams including product, sales, technology and more. you will have the opportunity to take on challenges from scratch, developing practices to help maximize benefits for our clients, and the challenge of analyzing data from a comprehensive view of the industry, providing stakeholders with the best solutions to meet their business goals. what you’ll achieve create and manage digital campaigns reports create campaign witnesses tracking campaign activity and achievement of goals act as the primary point of contact regarding technical issues and inquiries, providing guidance on the product and troubleshooting. develop and automate internal usage processes and best practices manuals for our products. identify and report issues, bugs, and other errors to internal product and/or technology teams. work as a liaison between client services and technology to enhance support processes and propose new functionalities. focused on providing first-level support to our internal and external customers. be a strategic partner with the sales team to help breaking down opportunities and increase the client lifetime value. who you are what you’ll bring with you: experience in managing and analyzing digital campai...

ACCOUNT MANAGER

Overview how you’ll make an impact we are looking for an account manager to join our client services team from latam, located in colombia, reporting to the director of account management, latam. as an account manager at epsilon, you will be responsible for providing support to clients to promote the adoption and best practices in the use of products and will interface with different teams including product, sales, technology and more. you will have the opportunity to take on challenges from scratch, developing practices to help maximize benefits for our clients, and the challenge of analyzing data from a comprehensive view of the industry, providing stakeholders with the best solutions to meet their business goals. what you’ll achieve create and manage digital campaigns reports create campaign witnesses tracking campaign activity and achievement of goals act as the primary point of contact regarding technical issues and inquiries, providing guidance on the product and troubleshooting. develop and automate internal usage processes and best practices manuals for our products. identify and report issues, bugs, and other errors to internal product and/or technology teams. work as a liaison between client services and technology to enhance support processes and propose new functionalities. focused on providing first-level support to our internal and external customers. be a strategic partner with the sales team to help breaking down opportunities and increase the client lifetime value. who you are what you’ll bring with you: experience in managing and analyzing digital campai...

ACCOUNT MANAGER

Overview how you’ll make an impact we are looking for an account manager to join our client services team from latam, located in colombia, reporting to the director of account management, latam. as an account manager at epsilon, you will be responsible for providing support to clients to promote the adoption and best practices in the use of products and will interface with different teams including product, sales, technology and more. you will have the opportunity to take on challenges from scratch, developing practices to help maximize benefits for our clients, and the challenge of analyzing data from a comprehensive view of the industry, providing stakeholders with the best solutions to meet their business goals. what you’ll achieve create and manage digital campaigns reports create campaign witnesses tracking campaign activity and achievement of goals act as the primary point of contact regarding technical issues and inquiries, providing guidance on the product and troubleshooting. develop and automate internal usage processes and best practices manuals for our products. identify and report issues, bugs, and other errors to internal product and/or technology teams. work as a liaison between client services and technology to enhance support processes and propose new functionalities. focused on providing first-level support to our internal and external customers. be a strategic partner with the sales team to help breaking down opportunities and increase the client lifetime value. who you are what you’ll bring with you: experience in managing and analyzing digital campaig...

DATA SOLUTIONS ARCHITECT

We are seeking a data solutions architect with deep expertise in customer identity and access management (ciam), customer data platforms (cdp) and customer relationship management (crm). you will lead the design, development, and implementation of our customer identity strategy across adtech platforms, in compliance with regulatory requirements and enterprise standards. in this role, you will be instrumental in architecting an innovative identity solution that enhances personalized customer experiences and drives targeted advertising efforts. the ideal candidate will apply their expertise in customer data platforms, identity graphs, and universal identifiers to create a unified view of our customers, enabling precise ad targeting and activation requirements bachelor's degree in management information systems/technology, computer science, engineering, or related discipline. mba or equivalent is preferred. 10+ years of experience in an information technology solutions architecture role. proven experience evaluating, implementing, and integrating enterprise-level ciam, cdp, and crm solutions. 5+ years working experience in a digital marketing or e-commerce environment. 5+ years of hands-on relational, dimensional, and/or analytic experience (using rdbms, dimensional, nosql data platform technologies, and etl and data ingestion protocols). 5+ years of experience with database development and scripting. 3+ years of experience working in customer identity management and have a strong background in identity management protocols (oauth, openid connect, saml). extensive expe...